--- title: Sumsub Reviews meta_title: 'Sumsub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how Sumsub works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 125 scale: '5' date_modified: '2026-07-31' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Sumsub Reviews **Vendor:** Sumsub **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.6/5.0 **Total Reviews:** 125 ## About Sumsub Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 4,000 clients across the fintech, crypto, transportation, trading, gaming and other industries including Duolingo, Coinlist, Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo. ## Sumsub Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Sumsub, making management and verification processes straightforward and efficient. (8 reviews) - Users value the **verification efficiency** of Sumsub, benefiting from quick identity checks and a user-friendly interface. (8 reviews) - Users appreciate the **comprehensive compliance coverage** of Sumsub, benefiting from its extensive verification features and support. (7 reviews) - Users appreciate the **wide range of verification features** offered by Sumsub, enhancing compliance and efficiency. (7 reviews) - Users value the **comprehensive coverage** of Sumsub, making it effective for diverse verification needs across regions. (5 reviews) - Users value the **easy integrations** of Sumsub, which streamline verification processes and enhance overall efficiency. (5 reviews) - Verification (5 reviews) - Users appreciate the **responsive and knowledgeable customer support** of Sumsub, ensuring swift assistance with inquiries and issues. (4 reviews) - Efficiency (4 reviews) - Fraud Prevention (4 reviews) **What users dislike:** - Users experience **verification issues** with Sumsub, citing complexity and unreliable processes that challenge security measures. (7 reviews) - Users experience **slow performance** with Sumsub, often due to system glitches and delayed customer support responses. (4 reviews) - Users find the platform's **complexity** overwhelming, struggling with a non-intuitive interface and complicated navigation. (3 reviews) - Users find Sumsub **expensive** , making it less accessible for small businesses and startups with tight budgets. (3 reviews) - Users are frustrated by the **inefficient verification process** of Sumsub, which complicates user experience and raises security concerns. (3 reviews) - Users find the **learning difficulty** of Sumsub frustrating, requiring additional orientation and often feeling complex to navigate. (3 reviews) - Complex Setup (2 reviews) - Complex Usability (2 reviews) - Users report a high incidence of **false positives** , causing concerns over the accuracy of document approvals in Sumsub. (2 reviews) - Integration Issues (2 reviews) ## Sumsub Reviews ### 1. Sumsub: Reliable and Feature-Rich Identity Verification Solution **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Sumsub?** Sumsub provides an excellent combination of functionality, performance, and ease of use. The platform is intuitive for both administrators and end users, integrates well with our existing systems, and delivers fast, reliable verification. Their AI-powered verification helps automate reviews while maintaining high accuracy, and the dedicated support team has been responsive and knowledgeable throughout onboarding and beyond. Overall, it offers strong value for money and has been a great partner for our compliance needs. **What do you dislike about Sumsub?** The biggest area for improvement is the onboarding process. The implementation timeline can be longer than expected, with multiple agreements, approvals, and production sign-offs creating unnecessary administrative overhead, particularly for reseller partners. In addition, while the ability to escalate support tickets is appreciated, the first-line support team could benefit from deeper product knowledge to improve first-contact resolution and reduce the need for escalations. **What problems is Sumsub solving and how is that benefiting you?** Sumsub provides a comprehensive identity verification and compliance solution, covering customer KYC onboarding, duplicate account detection, AML screening, PEP screening, and sanctions screening through a single platform. This helps automate compliance processes while reducing fraud and meeting regulatory requirements. ### 2. Reliable, Scalable KYC/AML with Responsive Support from Sumsub **Rating:** 4.5/5.0 stars **Reviewed by:** Serjey N. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Sumsub?** Here is the natural translation: Overall, we have had a positive experience working with Sumsub. The service is reliable, handles large volumes of checks well, and covers our key KYC and AML needs. For our business, it is especially important that the platform is stable and can process a large number of users quickly and efficiently. I would also like to highlight the work of the Sumsub team, especially our Customer Success Manager, Anastasia Korneyeva. Whenever questions arise, the team is usually quick to get involved, explain the details, and help resolve any issues. **What do you dislike about Sumsub?** That said, there are still some areas that could be improved. First and foremost, we would appreciate greater transparency in pricing and a clearer breakdown of usage across individual services. When volumes grow quickly, it becomes difficult to forecast the final cost in advance. We would also welcome greater flexibility when reviewing commercial terms for existing customers. **What problems is Sumsub solving and how is that benefiting you?** Sumsub helps us automate and scale our KYC and AML processes. It allows us to verify large numbers of users quickly, reduce manual work, manage compliance risks, and detect suspicious activity more effectively. The main benefit for us is a more reliable and efficient onboarding process while maintaining the required level of regulatory compliance. ### 3. Fast, Well-Structured UI With Seamless Platform Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Томислав . | Fraud agent and data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Sumsub?** The UI is structured well, and it's easy to find what you are looking for. It integrates amazingly with our platform to make verifying your account as easy as possible for a customer, but also for the agent who might be reviewing it. It works super fast with our back office, and when you approve an application, it is almost instantly translated into other connected workspaces. I honestly cannot give an opinion on the support, since we haven't ran into any major issues that would require reaching out to them, ever since I've been working with it. They are great at planning, scheduling meetings to discuss future implementations, and suggesting the best courses of action. I haven't used the AI aspect of it, but I'm sure it might be helpful, just not to everyone. **What do you dislike about Sumsub?** Lately, the accuracy of the extraction of names/information out of certain documents has led to a manual review by an agent. It's a no-brainer for that to be upgraded soon. **What problems is Sumsub solving and how is that benefiting you?** With Sumsub, it halves the manual work that we had to do before. Now, clients can pass verification on their own, transactions are being constantly monitored, and the ease of use with the product gives you all the needed information right where you need it, and you can see it easily. ### 4. Readable UI, but Limited Configuration Control and Unhelpful Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Sumsub?** UI interface that makes it easier to read the informations **What do you dislike about Sumsub?** Limitations remain in allowing clients to control configuration and threshold settings. Despite raising these issues multiple times, they have maintained that the current setup is inherent to their system. Support has also been unhelpful, as it does not address the core problem, and human support agents appear to lack sufficient technical knowledge. **What problems is Sumsub solving and how is that benefiting you?** Sumsub is primarily solving our KYC/AML onboarding needs (identity verification and related compliance checks), which helps us streamline customer verification, reduce manual review effort, and support regulatory requirements. That said, the overall benefit has been limited because most of the major issues we raised were turned down, and there have also been delays in contract review and legal feedback. ### 5. Sumsub Workflow Builder: Flexible Verification Logic Without Dev Help **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Sumsub?** What I like best about Sumsub is the Workflow Builder - it lets us build our own verification logic without needing a dev team for every change. It's flexible enough to set up the review scenarios we actually need, like splitting soft and hard rejects for nighttime automation. **What do you dislike about Sumsub?** Honestly, nothing major to complain about - it covers what we need. **What problems is Sumsub solving and how is that benefiting you?** Sumsub automates our KYC verification, cutting down on manual review and freeing up the team to focus on edge cases rather than routine checks. The flexibility to build custom logic on top of their checks means fewer cases need an agent to step in at all. ### 6. Easy to Customize and Use, with a Knowledgeable Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Sumsub?** Sumsub is very east to customize and use and their employees are very knowledgable and easy to work with. **What do you dislike about Sumsub?** It's difficult to obtain metrics, there should be a dedicated section on the platform for key metrics; also when new features are rolled out, the training provided isn't always adequate, it sometimes leaves many questions. **What problems is Sumsub solving and how is that benefiting you?** Onboarding individual and business users through dedicated flows. We previously used two separate vendors for onboarding, with Sumsub, onboarding is done via a streamlined flow where IDV, document checks and AML screening are all done in one platform. This has significantly reduce manual review time and the time it takes to approve an applicant. ### 7. Multi-Layer Security for Peace of Mind **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Sumsub?** There are several layers of security in place to ensure a thorough, well-refined security check. **What do you dislike about Sumsub?** It’s not very clear when it comes to manually approving user requests. Seeing only “Action Needed” is confusing; you end up having to double-check everything and cross your fingers, hoping you’ve done it right. **What problems is Sumsub solving and how is that benefiting you?** Previously, we had several issues with users’ IDs and the KYC process. Now we’re able to create a clearer, more detailed profile for each user. ### 8. A Comprehensive Tool, But Is It Genuinely Secure? **Rating:** 3.5/5.0 stars **Reviewed by:** Frederick S. | Customer success manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Sumsub?** Sumsub offers a wide range of verification features and seems to cover many different document types and regions. The platform is somewhat powerful and has a comprehensive set of tools for helping with compliance. **What do you dislike about Sumsub?** Where to start: My primary concerns are about complexity and security. Security Concerns: The verification process feels like it could be significantly stricter. At times, it seems too easy to bypass, which raises concerns about its reliability for catching sophisticated fraud. Lack of Transparency: It's confusing to understand which specific security regulations (KYC, AML, etc.) are being applied and how. The platform needs to provide more transparency on the compliance logic. Complexity: The platform could be more simplified. The user interface is not always intuitive and can be difficult to navigate, making the overall workflow feel more complex than necessary. **What problems is Sumsub solving and how is that benefiting you?** The benefits are direct and essential to our entire business model. Sumsub is the "heart" of the operation, allowing the us (Voys Telecom) to function and grow. Enabling the Core Value Proposition: Voys SA's promise to customers is a "quick online sign up" where they can get a system in 15 minutes. This speed is only possible because Sumsub provides instant, automated verification. Without it, the sign-up process would be slow and manual, completely breaking the core business promise. Maintaining Regulatory Compliance: As a telecom company, Voys SA must adhere to strict regulations. Sumsub provides the necessary compliance layer, ensuring every new customer is verified, which protects the company from legal and financial penalties. Scalability: Because the verification process is automated, Voys SA can onboard hundreds or thousands of new B2B customers without needing to proportionally increase the size of its compliance team. Sumsub handles the heavy lifting, allowing the company to scale. In short, Sumsub solves the compliance problem in a way that enables and accelerates the company's automated, high-speed B2B onboarding, rather than being a bottleneck. **Official Response from Irina Nam:** > Thank you for such a thoughtful review and for trusting Sumsub as the “heart” of your onboarding at Voys SA. We’re really glad our coverage and automation help you deliver fast, compliant sign-ups. We also truly appreciate your candid feedback on security strictness, transparency of compliance logic, and platform complexity. These are key focus areas for our teams, and your input will directly influence our ongoing improvements. If you’re open to it, we’d be happy to review your current setup together to strengthen fraud controls and streamline the workflow for your team. ### 9. Summy AI Automations Shine with a Sleek New Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Sumsub?** I really love the new Summy AI automations, along with the updated dashboard and the applicant forms. **What do you dislike about Sumsub?** Unfortunately, we’ve run into a few issues where duplicate accounts aren’t being detected due to various factors, which has resulted in a loss of funds on two occasions. **What problems is Sumsub solving and how is that benefiting you?** Refining our verification procedures through non-document verification flows and ongoing monitoring has been beneficial. ### 10. Wide Product Support and Fast, Helpful SamSung Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Sumsub?** I like the variety of products that SamSung supports and provides, which help us to answer basic compliance and legal requirements and needs. What I also like is the customer support on SamSung. Anytime we do have a problem, we receive information and additional support and feedback within minutes or hours. **What do you dislike about Sumsub?** I think that end-customer-facing features can still be better, also in terms of user experience and customization. Second, part is webhooks information that do arrive within the customer verification process. We are unable to extract sufficient details from the user flow for analytics. **What problems is Sumsub solving and how is that benefiting you?** to stay compliant easily. ### 11. Sumsub: Reliable KYC Verification with Excellent Features and Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitrios A. | Fraud Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Sumsub?** Sumsub is our go to for KYC verification. All of the features are great and tested to the maximum the verification rate is great. Moreover, the transaction monitoring part of it is perfect **What do you dislike about Sumsub?** Sometimes it reads data wrong from KYC documents **What problems is Sumsub solving and how is that benefiting you?** Manual verification problem so we can have more time to focus on our other tasks which require more. ### 12. user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul ghafar D. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Sumsub?** UI and design is something that i mainly like **What do you dislike about Sumsub?** too much paper work as a partner that makes the business a bit slower **What problems is Sumsub solving and how is that benefiting you?** basically i use it for my client's kyc/kyb ### 13. Highly Configurable with a Very Responsive Account Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Chanwoo P. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Sumsub?** Highly configurable, with a very responsive account manager. **What do you dislike about Sumsub?** The UI isn’t as user-friendly as Persona. Also, I feel like there are frequent system malfunctions. **What problems is Sumsub solving and how is that benefiting you?** Compliance, KYC, fraud, and sanctions checks. ### 14. Outstanding Product Customization and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Sumsub?** Product & Customization & Support service **What do you dislike about Sumsub?** I have no questions and comments; I like everything. **What problems is Sumsub solving and how is that benefiting you?** High user drop-off rates during onboarding, identity fraud, and the massive administrative burden of keeping up with varying international KYC/AML regulations. It automates identity checks - slashing verification times to under a minute - which dramatically boosts user sign-up rates while keeping operations secure and fully compliant. ### 15. Complete AML Tool That Works Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Sumsub?** complete tool, no necesary buy other tools for AML **What do you dislike about Sumsub?** is hard to understand. I waste tones of hours trying to understand how to configure things. IA agent works very well but still is hard to configure it. **What problems is Sumsub solving and how is that benefiting you?** onboarsding and ongoing AML process in a VASP. recording data customers. compliance with sanish regulation and european like DORa and GDPR, thats important ### 16. Sumsub’s User-Friendly Verification with a High Success Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Anastas G. | Senior Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Sumsub?** What I like the best about Sumsub are the user-friendly interface, verification levels, workflow builder and high success rate. **What do you dislike about Sumsub?** Nothing really, I love everything about it. **What problems is Sumsub solving and how is that benefiting you?** Identity verification and crypto transaction monitoring. ### 17. Reliable, Automated KYC/KYB Verification with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Sumsub?** Reliable KYC/KYB verification process, automation, and easy integration, which helps streamline onboarding and compliance. **What do you dislike about Sumsub?** Nothing. Totally satisfied with service. **What problems is Sumsub solving and how is that benefiting you?** Sumsub helps our clients to simplify the onboarding and verification process, saving time on manual checks and making sure they can onboard customers faster while staying compliant. ### 18. We are going global with Sumsub **Rating:** 4.5/5.0 stars **Reviewed by:** Luis M. | Head of Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sumsub?** We have 4 years working with sumsub to implement our Costumer identification program, we have changed many times according to our needs and some auditors recommendation. The flows for the different programs are really dynamic and bring us the capabilities to do changes in real time. They collect every important document and take care, and the team supporting us is really good and careful. In our daily operations we have been using sumsub and this has made easy our scalability. Its all connected to our backend and the changes are sent without any hassle **What do you dislike about Sumsub?** In the past we had some difficulties understanding some of the flow setting and the were helpful solving this. Also the support would have sometimes a hard time to change some things, probably trying to understand your motivation behind changes. **What problems is Sumsub solving and how is that benefiting you?** We are currently onboarding people from air least 45 countries and all of them where covered by Sumsub. They helped us a lot to understand the type of documents and how to be sure that the docs and users are not bad actors. Not having experts in every country, Sumsub has proivided a tool that allows us to onboard clients easy and to be sure about their identities. **Official Response from Irina Nam:** > Luis, thank you for trusting Sumsub over the past years! We appreciate your feedback on past challenges with flow settings and support, and we’re continuously improving to make the process even smoother. We look forward to continuing to support your global growth and onboarding needs. ### 19. All-in-one for verification **Rating:** 4.5/5.0 stars **Reviewed by:** Marco Antonio G. | Ingeniero Informatico, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Sumsub?** I like being able to rely on a solution that integrates everything in one place: identity verification, transaction monitoring, and company verification. This greatly facilitates management and makes the process more efficient. **What do you dislike about Sumsub?** Sometimes some unexpected false positives appear, which makes a manual review necessary. **What problems is Sumsub solving and how is that benefiting you?** We were able to resolve the security issue in our marketplace, achieving global coverage and the management of multiple products. **Official Response from Irina Nam:** > Thanks so much for sharing your experience! We love hearing that it makes your operations smoother. Unexpected false positives can be frustrating, and we’re always working to improve accuracy. If you ever notice recurring patterns or need help fine-tuning your checks, our team is here and ready to support you anytime. ### 20. Robust KYC Solution with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Martin L. **Reviewed Date:** August 20, 2025 **What do you like best about Sumsub?** I appreciate the very good interface for managing user information, alongside a detailed dashboard for verification processes. The ability to define my own verification flow and the seamless mobile usability of such a flow are standout positives. I also find the flexible support and sales team valuable. The manageable pricing model by Sumsub, where I can select what I need without being pushed to buy inappropriate packages, is a big plus. **What do you dislike about Sumsub?** I find the UI interface could be much more flexible, allowing for better integration into our existing web or mobile applications. The customization of graphics, colors, buttons, and fonts seems limited, which restricts our ability to tailor it to our brand's look and feel. **What problems is Sumsub solving and how is that benefiting you?** Sumsub enhances our client validation process, identifying suspicious data that appears normal, and offers a good interface and customizable verification flows, useful in banking and mobile apps. **Official Response from Irina Nam:** > Thank you for highlighting our interface, flexible verification flows, and pricing model, we're glad to know they add value to your processes. We appreciate your note on UI customization and are working on expanding branding flexibility to better support client needs. We hope your experience with Sumsub will remain as positive as it is today and only get better over time! ### 21. Reliable and Brilliant Identity Verification App, but Pricey for Small Enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Sumsub?** Aumaub has expressed powerful identity verification measures that helps us manage compliance process The app manages multiple documents verification processes, where customers onboard our business from diverse platforms We have secured automation of identity verification, lowering the chances of fraud We obtain clear tracking through the help of Sumsub **What do you dislike about Sumsub?** Sumsub has a strict and complex verification process, which results to false rejection The prices are entirely high, compromising the affordability of small firms, that need to level up **What problems is Sumsub solving and how is that benefiting you?** The challenge of solving client’s identity verification problems has been explored by Sumsub in a quick and accurate manner We detect fake documents and data through the use od Aumsub All suspicious activities are recorded and investigated by Sumsub The streamlining and authentication of verification profess ensure there is compliance and organization **Official Response from Irina Nam:** > Thank you for sharing your experience! We’re glad to hear your detailed feedback any time, and we’re improving to make verification smoother and more accessible — our team is always ready to assist and discuss pricing options to better support companies of all sizes. ### 22. Sumsub; Articulate and Intelligent Global Verification System, but Complex **Rating:** 4.5/5.0 stars **Reviewed by:** sheetal m. | Systems Manager , Arts and Crafts, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Sumsub?** Sumaub issues multiple and accurate verification procedures, with suitable compliance measures The tool has different verification methods, including biometric scans, document checks, database lookups, among others Sumsub has a global coverage, which controls all languages in different countries **What do you dislike about Sumsub?** Sumsub faces verification lag, more so on some documents or regions Non technical users find Sumsub more complex and demands extra orientation **What problems is Sumsub solving and how is that benefiting you?** Sumsub has significantly simplified the regulatory compliance and framework in our company, by establishing automatic identity checks We use Sumsub to protect our firms from identity theft and issues related to money laundering The workload manual verification has been extensively revised and eliminated **Official Response from Irina Nam:** > Thank you for your detailed feedback! We’re glad our global coverage and verification methods help you simplify compliance and reduce manual work. We’re constantly working on minimizing verifications lags and making the platform more intuitive for all users, so feel free to contact us to share more details! ### 23. it has been really helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Sumsub?** I believe having a direct reason for the rejections labeled by the client helps me stop searching for it. **What do you dislike about Sumsub?** The process skips certain verifications and approves some clients who should not have been approved originally. **What problems is Sumsub solving and how is that benefiting you?** It assists in the onboarding phase for new users by verifying their selfie and ID document, and it also helps to verify the proof of address document in line with industry standards. ### 24. Comprehensive Compliance, But Pricing Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Sumsub?** Sumsub’s biggest strength is coverage and compliance depth **What do you dislike about Sumsub?** A bit pricy but does what it promises….. **What problems is Sumsub solving and how is that benefiting you?** Help is identify who our users are and whether they are allowed to use the service — quickly, reliably, and in a way that meets legal requirements. ### 25. Efficient and User-Friendly Verification Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sumsub?** Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing systems have signigicantly streamlined our verification processes. The customer support team is responsive and knowledgeable, always ready to assist with any queries or issues. Additionally, the frequecy of updates and new features ensures that we are always equipped with the latest tools to maintain compliance and security. **What do you dislike about Sumsub?** While Sumsub is an excellent platform, there are occaional delays in the verification process during peak times. It would be beneficial if the system could handle high volumes more efficiently to avoid any potential bottlenecks. Additionally, more detailed documentation and tutorial would be helpful for new users to get up to speed quickly. **What problems is Sumsub solving and how is that benefiting you?** We used Sumsub for my firm's verification needs, and I couldn't be happier with the experience. The platform is incredibly easy to navigate, and the instructions are clear and straightforward. The verification process was quick and efficient, allowing us to onboard new customers without any hassle. The customer support team was also very responsive and helpful whenever we had questions. Sumsub's KYC or AML solutions are a game-changer, making compliance checks a breeze. The platform's ability to handle various verification processes, from KYC to fraud prevention, is impressive. It's evident that Sumsub values user convenience and time, which is a huge relief for businesses like ours. Overall, Sumsub has streamlined the verification process, making it as user-friendly as possible. I highly recommend it to any business looking for a reliable and efficient verification solution. **Official Response from Irina Nam:** > Thank you for such detailed and thoughtful feedback! We’re delighted to hear that Sumsub has streamlined your verification processes and impressed you with its ease of use and responsive customer support. We’ll make sure to pass along your suggestions about handling high volumes more efficiently and providing more detailed documentation to help new users—your input is invaluable as we continue to improve! ### 26. Sumsub is a great tool for Due Diligence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Sumsub?** The User Interface. It's straightforward. **What do you dislike about Sumsub?** There are misses on documents with languages other than English **What problems is Sumsub solving and how is that benefiting you?** The checks on whether AI or Deepfake was used in a live verification or ID checks. **Official Response from Irina Nam:** > Thanks for sharing your feedback! We appreciate your note on document language coverage - our team is continuously working to expand support for more languages to make checks even smoother. ### 27. Sumsub review **Rating:** 5.0/5.0 stars **Reviewed by:** Tokunbo I. | KYC Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Sumsub?** Legitimate and effective tool User friendly interface Fast customer verification time Widely used by many top Fintech Sumsub has a wide range of countries, accommodating companies that operate internationally Streamline processes for ensuring compliance with regulatory standards and preventing fraud **What do you dislike about Sumsub?** Customer support slow response to urgent client verification The system glitches from time to time, accepting unacceptable documents and vice versa **What problems is Sumsub solving and how is that benefiting you?** Streamlines processes that provides automated KYC, AML, and fraud prevention solutions. **Official Response from Irina Nam:** > Thank you for your feedback! Glad that you find Sumsub effective and user-friendly. We’ll make sure to forward your feedback on support response times and system glitches to the relevant teams ### 28. Seamless identity verification and compliance solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Marius N. | Country Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Sumsub?** SumSub streamlines global KYC/AML compliance with fast, secure identity verification, customizable workflows, and robust fraud prevention. **What do you dislike about Sumsub?** SumSub’s advanced features can have a steep learning curve initially, and its pricing may feel high for smaller businesses or startups with limited budgets. **What problems is Sumsub solving and how is that benefiting you?** SumSub solves compliance, fraud, and onboarding inefficiencies by automating KYC/AML processes, enhancing security, and enabling faster, global customer onboarding for businesses. ### 29. SUMSUB: USER FRIENDLY **Rating:** 5.0/5.0 stars **Reviewed by:** Maricar T. | Anti Money Laundering Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sumsub?** All in one! customer data, attachments, photos and watchlist checks are incormporated within the same page/tab. **What do you dislike about Sumsub?** The least that I like about Sumsub is some attachments cannot be redacted **What problems is Sumsub solving and how is that benefiting you?** Adverse media are already captured by SUMSUB, I dont need to use boolean searches via open source **Official Response from Irina Nam:** > Hi Maricar, your input about attachment redaction is forwarded to our team, thank you for the feedback! We’d love to hear any other suggestions you might have ### 30. user friendly and quick support service **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison O. | MLRO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Sumsub?** Simplicity of product,and product innovation, ease of implementaion, good customer support service, with integration with other vendors. **What do you dislike about Sumsub?** Poor training command for employee, employee needs adequate information support partners. **What problems is Sumsub solving and how is that benefiting you?** false identification prevention and prevention of ML/TF ### 31. Using Sumsub is efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Sumsub?** The screening tools in the system is like a layer of protection that makes it easier to dispose alerts **What do you dislike about Sumsub?** So far, Sumsub has been great, though there were times that it was slow, which possibly because of my internet connection. **What problems is Sumsub solving and how is that benefiting you?** It makes the Onboarding/KYC process much easier. **Official Response from Irina Nam:** > Thank you for sharing your experience! We’ll continue working to ensure your experience remains seamless and efficient ### 32. I like Sumsub as a perfect tool for KYC and more **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Sumsub?** Sumsub is really convenient platform having many tools in one place **What do you dislike about Sumsub?** There is nothing I dislike at the moment **What problems is Sumsub solving and how is that benefiting you?** KYC, makes our bussiness be possible **Official Response from Irina Nam:** > Thank you for your review! We're happy that you find Sumsub convenient for your needs ### 33. Resourceful and comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Sumsub?** Its an easy to use and comprehensive platform and technology. Easy to integrate, with reources to go through with no pain. **What do you dislike about Sumsub?** I really see no downsided to it. Really glad we decided to go with it! **What problems is Sumsub solving and how is that benefiting you?** KCY process in order to comply with regulations and providers. **Official Response from Irina Nam:** > Hi Adrian, Thank you for your feedback, it is very important for us. We are pleased that your experience with Sumsub is going well. All the best, Sumsub team ### 34. Great product and great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alaa S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Sumsub?** The self-service nature and the great documentation of Sumsub services makes it ideal to integrate in no-time and grow the usage in more advanced ways over time. Their customer support is always available with swift and accurate responses to our inquiries. **What do you dislike about Sumsub?** Nothing coms to mind at the current moment. **What problems is Sumsub solving and how is that benefiting you?** Our service requires identity verification of our customers which Sumsub provides in an easy-to-integrate and easy-to-use pacakge for Admins, Developers and for our Customers on top of all! Their ability to also flag and allow us to react to possible fraud attempts also reduces our operational overhead as well as risks by a significant amount, as we have experienced since we integrated the service into our product. **Official Response from Charley Sumsub:** > Hi Alaa! Thank you for your feedback. We are happy to hear that everything is working great. Best, Sumsub Team ### 35. Best experience I had compared to competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Ilya V. | B2B Compliance Specialist (previously B2C KYC Analyst), Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Sumsub?** I guess everything. But I think the most important is UI/UX. It's very intuitive, which makes all the tools and features more comfortable to use. **What do you dislike about Sumsub?** A lot of false positive rates. Which is approximately about 10% regarding false approved address documents. But, to be fair it might be partly on our side due to misconfiguration of the levels. **What problems is Sumsub solving and how is that benefiting you?** The automation of verification applications is saving us a lot of time for manual reviews. ### 36. Very good software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Sumsub?** Intuitive to use. Makes KYC very easy for the company. It integrates easily into our system. Responsive customer support. It is easy to implement within the company. We use it weekly. It has several features. **What do you dislike about Sumsub?** There could be more features such as automisation. **What problems is Sumsub solving and how is that benefiting you?** It helps us solve checks on people **Official Response from Irina Nam:** > We're glad to hear that Sumsub's intuitive interface have made KYC seamless for your team. We'll pass along your suggestion for more automation features to our product team — your input helps us improve! ### 37. Experienced SumSub user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Sumsub?** It is very easy to navigate. All the required info in one place. No need to open multiple windows. **What do you dislike about Sumsub?** Tech colleagues said there is sometimes issue to integrate it into the work. **What problems is Sumsub solving and how is that benefiting you?** Simplyfies the work on AML side. **Official Response from Irina Nam:** > Thank you for your review, it is much appreciated! If your team faces any issues with integration, please do not hesitate to contact our support team by email: business-support@sumsub.com. ### 38. A powerful tool for documents verification and validation **Rating:** 4.5/5.0 stars **Reviewed by:** Krasimira I. | Head of Fraud, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Sumsub?** The flexibility and user friendliness when it comes to showing error messages to the customers, the speed of verifying documents and catching fakes **What do you dislike about Sumsub?** The reporting part could use some upgrading **What problems is Sumsub solving and how is that benefiting you?** Dropping the need for manual checking of most documents for the customers we have from all around the world is a huge benefit ### 39. Very Amazing 🤩 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Sumsub?** Helpful in research and education purposes **What do you dislike about Sumsub?** I don't think so anything but ye verification can be make more user friendly **What problems is Sumsub solving and how is that benefiting you?** Your verification enquiries solved ### 40. KYC documents collection+review, Antifraud investigations **Rating:** 5.0/5.0 stars **Reviewed by:** Yulia K. | AntiFraud Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Sumsub?** I like the UX of the service, the fact that there are meetings and certifications. Greatly enhances our workflow and professional development. **What do you dislike about Sumsub?** Sometimes accepts the documents that we do not accept. **What problems is Sumsub solving and how is that benefiting you?** Helps maintatining Antifraud investigations, easy access to User summary to provide to the authorities. ### 41. Sumsub review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sumsub?** Quick identity verification, features inside application **What do you dislike about Sumsub?** Sometimes website down, browsing speed improvement **What problems is Sumsub solving and how is that benefiting you?** Identity verification and fraud detection ### 42. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Richard J. | Fraud and Risk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Sumsub?** Their tools are second to none!! They have changed our business and made business smoother. **What do you dislike about Sumsub?** I cannot think of one, the product and the team are great. **What problems is Sumsub solving and how is that benefiting you?** Sumsub is helping is verify users faster and stamp out fraud! ### 43. Efficient and user-friendly identity verification with Sumsub. **Rating:** 4.5/5.0 stars **Reviewed by:** Kirill F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Sumsub?** There are several things that I like about Sumsub and find most helpful: 1. Accuracy and Speed: Sumsub's identity verification system is highly accurate and speedy, which makes the verification process quick and easy for our customers. 2. Compliance: Sumsub is fully compliant with all relevant regulatory requirements and has helped us ensure that our verification processes meet all applicable laws and regulations. 3. User-friendly Interface: Sumsub's interface is easy to navigate, which has helped our team streamline the verification process and improve customer experience. 4. Customer Support: Sumsub's customer support team has been responsive and helpful in addressing any issues or questions that we have had. Overall, the upsides of using Sumsub include improved efficiency, accuracy, and compliance in our identity verification process, which has in turn enhanced our customer experience. **What do you dislike about Sumsub?** To be honest, there isn't much that I dislike or find least helpful about Sumsub. However, if I had to mention some potential downsides of using Sumsub, they would be: Customization: While Sumsub's interface is user-friendly, it may not offer as much customization as some businesses might prefer. Overall, the downsides of using Sumsub are relatively minor and do not significantly impact our experience with the platform. **What problems is Sumsub solving and how is that benefiting you?** Sumsub is solving several problems related to identity verification and compliance, which in turn is benefiting us in the following ways: 1. Streamlining the Verification Process: Sumsub's system automates much of the identity verification process, making it quicker and more efficient for our team to complete. 2. Ensuring Compliance: Sumsub's system is fully compliant with all relevant regulations, which helps us avoid any potential legal issues and protect our business from fraud. 3. Enhancing Customer Experience: Sumsub's system is user-friendly and easy to navigate, which has improved our customers' experience with the verification process. 4. Reducing Costs: By automating much of the verification process, Sumsub has helped us reduce costs associated with manual verification. Overall, Sumsub has helped us streamline our identity verification process, ensure compliance, enhance customer experience, and reduce costs. **Official Response from Charley Sumsub:** > Hi Kirill! Thank you for your feedback. It’s super important for us. We are constantly working on enabling more customization for building KYC flows, and will launch a few new features for this. It will soon be possible to customize the interface using embedded editing tools in just a couple of clicks—no coding required. Everything will be configurable, including colors, fonts, buttons, and illustrations. Best, Sumsub Team ### 44. SumSub - The Simple, Fast, and Accurate Solution for User Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Peter M. | Head Of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Sumsub?** What I appreciate most about SumSub is their outstanding support and user-friendly interface. As someone who verifies new clients regularly, I find their intuitive app very helpful, and I feel at ease knowing exactly who my clients are. The team behind SumSub is also highly responsive, always ready to answer my questions and offer assistance whenever I need it. Overall, SumSub is a great solution for businesses that prioritize user verification and security. **What do you dislike about Sumsub?** The app offers many features, which might make it difficult to choose the right one for your specific needs. Nevertheless, SumSub provides continuous education in the form of online conferences to help users get the most out of the app. **What problems is Sumsub solving and how is that benefiting you?** We use SumSub to verify and authenticate our customers for our vehicle-sharing model. SumSub's user verification and compliance solution helps us ensure that our customers meet the necessary requirements for using our service while complying with regulations such as KYC and AML laws. **Official Response from Charley Sumsub:** > Hi Peter! Thank you for your feedback. The information you provided is super important for us. You can always contact our support team (csm@sumsub.com), who will let you know the most suitable solution for each case. Best, Sumsub Team ### 45. A powerful tool affordable also to small company **Rating:** 4.5/5.0 stars **Reviewed by:** Francesco P. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Sumsub?** The flexibility and the intuitive experience. In few days playng with rules now we can master the onboarding process for our customers **What do you dislike about Sumsub?** there are some information not available inCSV export like the status for some variable like mail deliverable **What problems is Sumsub solving and how is that benefiting you?** fraud usind only OTP for remote contract signe **Official Response from Charley Sumsub:** > Hi Francesco, We greatly appreciate your positive feedback on our products. If you have any questions about the CSV export details, please do not hesitate to contact your CSM or us at csm@sumsub.com. Sumsub is proud to be the only verification platform offering comprehensive identity solutions, now including AI-based KYT, travel rule compliance, and financial and non-financial fraud and risk management. In addition to the OTP method mentioned, we offer a wide range of tools to combat fraud effectively. These include fraudulent network detection, face authentication, and non-document verification through governmental sources in various regions. We are eager to see your business grow and expand. Always feel free to connect with Sumsub, and we will be delighted to assist you. Best, Sumsub Team ### 46. Seamless KYC/AML Integration: Tailoring Flexibility and Precision in Identity Verification **Rating:** 4.5/5.0 stars **Reviewed by:** Marco P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Sumsub?** I love the flexibility that you offer when you create questionnaires, the ability to check each detail of every document without downloading it, and the customer service is amazing, always answering our questions and solving our problems. **What do you dislike about Sumsub?** Since I've tried before in 2019, I believe some features are no longer available, like details of coordinates taken from the images that IMO it is very helpful to see if the customer is not faking his position. Some features requires enterprise-grade which IMO don't allow startups to get in into the whole game. **What problems is Sumsub solving and how is that benefiting you?** Before Sumsub, we were using forms from other platforms; with Sumsub, we are fully integrated, and information is in one place and part of our compliance process. Before Sumsub we were paying more than we got! With Sumsub every penny is well invested. **Official Response from Charley Sumsub:** > Hi Marco! Thank you for your feedback. It is very important to us. First of all, we would like to express our gratitude for staying with us since 2019. We are doing our best to improve our technologies to deliver the best possible experience to our customers, helping achieve the highest approval rate with minimal verification time while remaining compliant. The feature you are referring to has likely been moved to our backend signals, utilized by our AI, and reworked. Best, Sumsub Team ### 47. SumSub Best for Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Berry Mutale Nicole M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Sumsub?** It's the easiest platform to use to prevent fraud in terms of documents. And helps verify if the identity of people is legit to prevent fraudsters and detect fraudulent activity before it happens. It also has the best customer service which is instant to what we need. Definitely good for day-to-day use. **What do you dislike about Sumsub?** Sometimes the automation of verification flags users wrongly but when we clarify everything the issue is sorted. **What problems is Sumsub solving and how is that benefiting you?** SumSub is assisting in verifying the age of individuals by employing various methods like document verification, facial recognition, and biometric analysis. It also helps to detect suspicious activities and fraudulent behavior during the verification process and potential risks, such as identity theft, fake documentation, or unusual patterns, thereby enhancing security measures and reducing the likelihood of fraudulent transactions or unauthorized access. **Official Response from Charley Sumsub:** > Hi Berry Mutale Nicole! Thank you for your feedback. We are happy to hear that everything is working great. Best, Sumsub Team ### 48. Sumsub: Fast, Reliable and Easy KYC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Sumsub?** Sumsub stands out as a top-notch identity verification platform, which also makes the onboarding process a breeze for end users and businesses. I like the robust features, the user-friendly interface, and how fast the whole process is. Sumsub's services are particularly beneficial for companies in the finance and gambling industries because they guarantee reliable and compliant identity verification while also meeting regulatory requirements. **What do you dislike about Sumsub?** In the last few months since using Sumsub, I haven't come across any technical issues or problems when it comes to the verification process. Also, there haven't been any cases where I had to contact customer support, so overall no complaints for now. **What problems is Sumsub solving and how is that benefiting you?** Sumsub addresses critical challenges related to identity verification and compliance. The automated process and enhanced security measures ensure that our company navigates all the regulatory requirements, such as KYC and AML, while fostering a secure online environment. The platform's efficiency in document verification and facial recognition streamlines onboarding processes and creates a seamless experience for both us and our customers. **Official Response from Charley Sumsub:** > Hi! Thank you for your feedback. We are happy to hear that everything is working great. Best, Sumsub Team ### 49. Great onboarding, amazing support, easy to use cockpit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Sumsub?** Support and technical documentation for sure **What do you dislike about Sumsub?** So far thete is nothing not to like, hope it stays like this **What problems is Sumsub solving and how is that benefiting you?** We needed the kyc on our platform which we integrated easily with sumsub ### 50. Currently best solution on the market, but has its drawbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Arnolds Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Sumsub?** Simple UI/UX, simple verification flow, good protection against fraud and forgery, internal block list. **What do you dislike about Sumsub?** Sometimes pending is taking a long time and sometimes wrong OCR from Italian IDs (paper ones). I couldn't find a feature to make a static link for a verification (so that any person could visit it and pass verification and it apepars in the admin dashboard), like it is on other KYC services. Also when i create a new link for a new person it expires quickly and i have to send a new one. Also i couldn't customize selfie type - nothing is available except Advanced liveness check. **What problems is Sumsub solving and how is that benefiting you?** AML compliance according to the law regulations. **Official Response from Charley Sumsub:** > Hi Arnolds! Thank you for your detailed feedback. It is very important for us. We will promptly share it with our product team. Should you require immediate assistance, please don't hesitate to contact us at csm@sumsub.com. Best, Sumsub Team ## Sumsub Discussions - [What is Sumsub used for?](https://www.g2.com/discussions/what-is-sumsub-used-for) - [View Sumsub pricing details and edition comparison](https://www.g2.com/products/sumsub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+04%3A19%3A05+-0500&secure%5Bsession_id%5D=4b9fe10c-78e0-47c8-8b5c-93909571d70b&secure%5Btoken%5D=97ad71d429cacb50a7a67a1f4915ae23d8dba088c37d2c9629241dbe338c4ff1&format=llm_user) ## Sumsub Integrations - [Dow Jones Risk & Compliance](https://www.g2.com/products/dow-jones-risk-compliance/reviews) - [Fingerprint](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) - [Hosted Phone System](https://www.g2.com/products/aamir-saeed-hosted-phone-system/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Metabase](https://www.g2.com/products/metabase/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TRM Labs Platform](https://www.g2.com/products/trm-labs-platform/reviews) - [VerifactAI](https://www.g2.com/products/verifactai/reviews) - [Xano](https://www.g2.com/products/xano/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sumsub Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Management** - Scheduled Data Checks - Reporting **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Functionalities** - Authentication Methods - Online Age Verification - Age Estimation - Integrations and SDKs - In-person Age Verification - Liveness Check **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Functionality** - Address Verification - Automation - Cleansing - International Verification **Administration** - Encryption - Audit Trails - Regulatory Compliance **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Generative AI** - AI Image-to-Text **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top Sumsub Alternatives - [Veriff](https://www.g2.com/products/veriff/reviews) - 4.5/5.0 (60 reviews) - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.3/5.0 (118 reviews) - [iDenfy](https://www.g2.com/products/idenfy/reviews) - 4.9/5.0 (236 reviews)