Link copied to clipboard # Entrust IDV, formerly Onfido vs Sumsub Comparison - What are their main differences? Share [ Export ](/compare/entrust-idv-formerly-onfido/sumsub/export.csv) Entrust IDV, formerly OnfidoSumsub[+ Add Product](#) Pricing **Entrust IDV, formerly Onfido** Free Trial No pricing available **Sumsub** Free Trial **Free Trial** · Enterprise - Custom **$1.35** 1 Verification · Basic **$1.85** 1 Verification · Compliance **Pricing Insights** from reviews Perceived Cost **Entrust IDV, formerly Onfido** $$$$$ **Sumsub** $$$$$ Average Discount **Entrust IDV, formerly Onfido** 8%1% more **Sumsub** 7% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Entrust IDV, formerly Onfido** 6 months Based on 100 responses **Sumsub** 6 months Based on 100 responses Return on Investment **Entrust IDV, formerly Onfido** 6 months Based on 100 responses **Sumsub** 6 months Based on 100 responses ![Entrust IDV, formerly Onfido](https://images.g2crowd.com/uploads/product/hd_favicon/01bf77ebb8733c04abfea5b576340545/entrust-idv-formerly-onfido.svg "Entrust IDV, formerly Onfido") ![Sumsub](https://images.g2crowd.com/uploads/product/hd_favicon/5a8a9e32d3481e1a421845961b6445f9/sumsub.svg "Sumsub") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Entrust IDV, formerly Onfido** [ Ease of Use (8) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?filters%5Bsentiment_snippet%5D=1813382&qs=pros-and-cons#reviews)[ Identity Verification (6) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?filters%5Bsentiment_snippet%5D=1814373&qs=pros-and-cons#reviews)[ Expensive (4) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?filters%5Bsentiment_snippet%5D=1814910&qs=pros-and-cons#reviews)[ Integration Issues (3) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?filters%5Bsentiment_snippet%5D=1814706&qs=pros-and-cons#reviews) **Sumsub** [ Ease of Use (8) ](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1113060&qs=pros-and-cons#reviews)[ Verification Efficiency (8) ](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1114466&qs=pros-and-cons#reviews)[ Verification Issues (7) ](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1112984&qs=pros-and-cons#reviews)[ Slow Performance (4) ](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1115442&qs=pros-and-cons#reviews) Integrations **Entrust IDV, formerly Onfido** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_18b2f3a657c347eb6f69a1aa7d61098d/first-mile-group-inc-d-b-a-alloy-alloy.jpg "Product Avatar Image") Alloy ](https://www.g2.com/products/first-mile-group-inc-d-b-a-alloy-alloy/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/aws-cloud-development-kit-aws-cdk.png "Product Avatar Image") AWS Cloud Development Kit... ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image") Bitrix24 ](https://www.g2.com/products/bitrix24/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1821ef328464e3c9bd314ea89c29b28f/emlo-compliance.png "Product Avatar Image") Emlo Compliance ](https://www.g2.com/products/emlo-compliance/reviews)[ View all ](https://www.g2.com/products/entrust-idv-formerly-onfido/integrations) **Sumsub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ View all ](https://www.g2.com/products/sumsub/integrations) Screenshots **Entrust IDV, formerly Onfido** No screenshot available **Sumsub** ![Sumsub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1310552/Workflow-builder.png) **Ratings** from reviews Meets Requirements **Entrust IDV, formerly Onfido** **8.8** /10 Based on 138 responses **Sumsub** **9.0** /10 Based on 121 responses Ease of Use **Entrust IDV, formerly Onfido** **8.9** /10 Based on 141 responses **Sumsub** **9.0** /10 Based on 120 responses Ease of Setup **Entrust IDV, formerly Onfido** **8.6** /10 Based on 98 responses **Sumsub** **8.8** /10 Based on 89 responses Ease of Admin **Entrust IDV, formerly Onfido** **8.8** /10 Based on 85 responses **Sumsub** **8.8** /10 Based on 61 responses Quality of Support **Entrust IDV, formerly Onfido** **8.6** /10 Based on 136 responses **Sumsub** **8.9** /10 Based on 113 responses Has the product been a good partner in doing business? **Entrust IDV, formerly Onfido** **9.0** /10 Based on 86 responses **Sumsub** **9.1** /10 Based on 61 responses Product Direction (% positive) **Entrust IDV, formerly Onfido** **8.8** /10 Based on 131 responses **Sumsub** **9.5** /10 Based on 116 responses **Features** ratings from reviews Fraud Detection **7.9** /10 Based on 46 responses **9.1** /10 Based on 33 responses Biometric Authentication **8.5** /10 Based on 47 responses **9.4** /10 Based on 25 responses Age Verification **8.6** /10 Based on 34 responses **9.2** /10 Based on 31 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Anti-Money Laundering (AML) **8.5** /10 Based on 29 responses **9.1** /10 Based on 36 responses Identity Verification **9.0** /10 Based on 48 responses **8.9** /10 Based on 22 responses E-commerce Fraud Protection **8.0** /10 Based on 16 responses **9.4** /10 Based on 12 responses Address Verification Not enough data **9.0** /10 Based on 39 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 20.9% Mid-Market(51-1000 emp.) 61.4% Enterprise(\> 1000 emp.) 17.7% Small-Business(50 or fewer emp.) 20.9% Mid-Market(51-1000 emp.) 61.4% Enterprise(\> 1000 emp.) 17.7% Small-Business(50 or fewer emp.) 53.2% Mid-Market(51-1000 emp.) 38.9% Enterprise(\> 1000 emp.) 7.9% Small-Business(50 or fewer emp.) 53.2% Mid-Market(51-1000 emp.) 38.9% Enterprise(\> 1000 emp.) 7.9% **Reviewers' Industry** [![Entrust IDV, formerly Onfido](https://images.g2crowd.com/uploads/product/hd_favicon/01bf77ebb8733c04abfea5b576340545/entrust-idv-formerly-onfido.svg "Entrust IDV, formerly Onfido")](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) Entrust IDV, formerly Onfido Financial Services 52.0% Banking 11.3% Gambling & Casinos 5.3% Accounting 2.7% Leisure, Travel & Tourism 2.7% Other 26.0% [![Sumsub](https://images.g2crowd.com/uploads/product/hd_favicon/5a8a9e32d3481e1a421845961b6445f9/sumsub.svg "Sumsub")](https://www.g2.com/products/sumsub/reviews) Sumsub Financial Services 56.3% Gambling & Casinos 8.7% Banking 4.8% Information Technology and Services 4.8% Accounting 4.0% Other 21.4% Alternatives **Entrust IDV, formerly Onfido Alternatives** ![Veriff](https://images.g2crowd.com/uploads/product/hd_favicon/7139720307f799e835a462df0c45be7d/veriff.svg "Veriff") [ Veriff ](/products/veriff/reviews) ![Shufti](https://images.g2crowd.com/uploads/product/hd_favicon/adedf98166ab4af61cbb05c3a1cf0705/shufti.svg "Shufti") [ Shufti ](/products/shufti/reviews) ![iDenfy](https://images.g2crowd.com/uploads/product/hd_favicon/9d7e038bdbe873d238a616d26550ea8e/idenfy.svg "iDenfy") [ iDenfy ](/products/idenfy/reviews) ![Ondato](https://images.g2crowd.com/uploads/product/hd_favicon/fab6d1103530f84752aea46cc934f0f5/ondato.svg "Ondato") [ Ondato ](/products/ondato/reviews) **Sumsub Alternatives** ![Veriff](https://images.g2crowd.com/uploads/product/hd_favicon/7139720307f799e835a462df0c45be7d/veriff.svg "Veriff") [ Veriff ](/products/veriff/reviews) ![iDenfy](https://images.g2crowd.com/uploads/product/hd_favicon/9d7e038bdbe873d238a616d26550ea8e/idenfy.svg "iDenfy") [ iDenfy ](/products/idenfy/reviews) ![Shufti](https://images.g2crowd.com/uploads/product/hd_favicon/adedf98166ab4af61cbb05c3a1cf0705/shufti.svg "Shufti") [ Shufti ](/products/shufti/reviews) ![Jumio](https://images.g2crowd.com/uploads/product/hd_favicon/e96ce58e24fef3a704a25dbfab9aed14/jumio.svg "Jumio") [ Jumio ](/products/jumio/reviews) ## Entrust IDV, formerly Onfido vs Sumsub FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Entrust IDV, formerly Onfido vs Sumsub? Sumsub stands out for higher reviewer satisfaction on support and ease of use, while Entrust IDV, formerly Onfido, is noted for workflow flexibility and fast verification. | | [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) | [Sumsub](https://www.g2.com/products/sumsub/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (129 reviews) | 4.6/5 (125 reviews) | | Largest Segment | Mid-Market | Small-Business | | Ease of Setup score | 8.5 | 8.7 | | Quality of Support score | 8.4 | 8.9 | | Top Reviewer-Cited Strength | Workflow flexibility and fast verification | Ease of use and comprehensive verification coverage | ### How do the pricing models of Entrust IDV, formerly Onfido and Sumsub compare? Sumsub is rated higher for value, with reviewers expressing greater satisfaction with its pricing and flexibility compared to Entrust IDV, formerly Onfido. - **Entrust IDV, formerly Onfido:** Reviewers note that while the service quality is high, pricing for some features can be higher than similar solutions, and there is a desire for more competitive pricing across certain features. - **Sumsub:** Recent reviews highlight strong value for money, with flexible pricing models that allow buyers to select only what they need, and positive sentiment around cost-effectiveness for compliance needs. - **Switching reasons:** Reviewers switching to Sumsub cite better value, more transparent pricing, and the ability to tailor packages to business requirements. ### What are the best alternatives to Entrust IDV, formerly Onfido and Sumsub? The top three alternatives to Entrust IDV, formerly Onfido and Sumsub are Veriff, Shufti, and Persona. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) | 4.4/5 (129 reviews) | Mid-Market | Some features can be expensive; desire for more competitive pricing | Workflow flexibility and fast verification | | [Sumsub](https://www.g2.com/products/sumsub/reviews) | 4.6/5 (125 reviews) | Small-Business | Flexible pricing, strong value for money | Ease of use and comprehensive verification coverage | | [Veriff](https://www.g2.com/products/veriff/reviews) | 4.5/5 (61 reviews) | Mid-Market | — | — | | [Shufti](https://www.g2.com/products/shufti/reviews) | 4.5/5 (152 reviews) | Small-Business | — | — | ### Which Identity Verification features should I prioritize when comparing Entrust IDV, formerly Onfido and Sumsub? Buyers should prioritize fraud detection, ease of use, verification efficiency, compliance, and integration capabilities when comparing Entrust IDV, formerly Onfido and Sumsub. - **Fraud Detection:** Entrust IDV, formerly Onfido (4 all-time mentions), Sumsub (4 all-time mentions) - **Ease of Use:** Entrust IDV, formerly Onfido (8 all-time mentions, score 8.8), Sumsub (8 all-time mentions, score 9.0) - **Verification Efficiency:** Entrust IDV, formerly Onfido (6 all-time mentions), Sumsub (8 all-time mentions) - **Compliance:** Entrust IDV, formerly Onfido (3 all-time mentions), Sumsub (7 all-time mentions) - **Integration Capabilities:** Entrust IDV, formerly Onfido (3 all-time mentions), Sumsub (5 all-time mentions for easy integrations) ### What are the pros and cons of Entrust IDV, formerly Onfido vs Sumsub? Entrust IDV, formerly Onfido, is strongest in workflow flexibility and fast verification, while Sumsub excels in ease of use and comprehensive compliance coverage. - **Entrust IDV, formerly Onfido strengths:** Workflow flexibility (3 all-time mentions), fast verification (5 all-time mentions), ease of use (8 all-time mentions), strong customer support (4 all-time mentions), and reliable fraud prevention (4 all-time mentions). - **Entrust IDV, formerly Onfido trade-offs:** Pricing for some features can be higher than competitors (4 all-time mentions), integration inconsistencies (3 all-time mentions), and occasional slow performance (3 all-time mentions). - **Sumsub strengths:** Ease of use (8 all-time mentions), verification efficiency (8 all-time mentions), comprehensive compliance and coverage (7 all-time mentions), flexible workflow builder, and strong value for money (recent reviews). - **Sumsub trade-offs:** Complexity and learning curve (3 all-time mentions), occasional verification issues (7 all-time mentions), and some reviewers cite high pricing for small firms (3 all-time mentions). ### Is Entrust IDV, formerly Onfido or Sumsub better for small businesses? Sumsub is the better fit for small businesses, with a larger share of small-business reviewers and higher satisfaction scores in that segment. - **Entrust IDV, formerly Onfido:** Largest reviewer segment is Mid-Market; small-business reviewers note ease of use and strong support but mention higher pricing as a trade-off. - **Sumsub:** Largest reviewer segment is Small-Business; reviewers highlight ease of use, flexible pricing, and comprehensive compliance features as key benefits for small companies. ### Which Identity Verification platform has better integrations? Reviewers rate Entrust IDV, formerly Onfido and Sumsub at parity for integrations, with both products frequently cited for easy integration into existing systems. - **Entrust IDV, formerly Onfido:** Easy integrations mentioned in 5 all-time reviews, with recent reviewers highlighting smooth integration with CRM systems and flexible API toolkits. - **Sumsub:** Easy integrations mentioned in 5 all-time reviews, with recent sentiment emphasizing straightforward integration with back-office and admin systems. ### How do Entrust IDV, formerly Onfido and Sumsub compare on customer support? Sumsub leads Entrust IDV, formerly Onfido on Quality of Support by a material margin of 0.5 points (8.9 vs 8.4). - **Entrust IDV, formerly Onfido:** Reviewers consistently praise the responsiveness and helpfulness of customer success managers, but note occasional delays and challenges reaching technical support for specific requests. - **Sumsub:** Reviewers highlight responsive and knowledgeable support, fast ticket escalation, and proactive account management, with several citing strong onboarding and ongoing assistance. ### Which is easier to implement, Entrust IDV, formerly Onfido or Sumsub? Sumsub and Entrust IDV, formerly Onfido score within 0.2 points on Ease of Setup (8.7 vs 8.5), indicating near-parity for implementation experience. - **Entrust IDV, formerly Onfido:** Reviewers describe intuitive setup, flexible workflow configuration, and quick integration, with some noting minor onboarding complexity and documentation gaps. - **Sumsub:** Reviewers report easy implementation, a flexible workflow builder, and fast onboarding, with some mentioning a learning curve for advanced configuration and occasional administrative overhead for partners. ### Which product has better Fraud Detection? Entrust IDV, formerly Onfido and Sumsub are rated equally strong for Fraud Detection, with both products cited for effective fraud prevention and detection capabilities. - **Entrust IDV, formerly Onfido:** Fraud prevention mentioned in 4 all-time reviews, with reviewers highlighting accurate document authentication, biometric verification, and liveness detection as key strengths. - **Sumsub:** Fraud prevention mentioned in 4 all-time reviews, with reviewers citing automated fraud checks, deepfake detection, and comprehensive monitoring as core benefits.