
Stock controll is great and it is easy to change items in storage through csv export and import. Reporting is probably the best thing about stich labs, since you can check which items sold best and analyse deals you had ongoing. Therefore plan future actions. You can also compaare which channel you are selling the most and focus on them. Review collected by and hosted on G2.com.
Some functions are available only with the premium edition which is rather costly, I think that should be changed. I would prefer a pricing model that take account to the volume processed with the application. Review collected by and hosted on G2.com.
A inventory tool that allows also to adapt the invoicing and sales management. The channel manager works perfectly and at a small cost. Scanning of products it's a fast and easy work. Product sheets are clear and detailed. Review collected by and hosted on G2.com.
The reports are not so clear like in other softwares and not so specific, so it's for example difficult to find a report of sales without taxes that I can send to my accounting office. Review collected by and hosted on G2.com.
The best thing is that Stitch synchronizes our total inventory count between our 2 warehouses and our Amazon store. We love how it helps to keep track of orders as well - those fulfilled and those waiting. Stitch also gives us a database of customers we can keep in touch with to make their service top notch and helps us handle any returns quickly. Review collected by and hosted on G2.com.
Sometimes it takes multiple clicks to complete one task and periodically slow when performing some tasks. The user interface icons are not always easy to figure out which means clicking on them to figure out where to go for what you are looking for. Review collected by and hosted on G2.com.
I love that you can do an import and all the history, orders and products come right in and link up. I love that you can set up your vendors and all of the products information in Stitch. I love that you can check order history, do return, barcode scanning and incredible amount of reporting and accounting right in the system. Review collected by and hosted on G2.com.
I don't like that you have to merge together products the way they have it setup could be a little easier. Some of the functionality for searching for products is a little tricky and removing duplicates or merging duplicates is complicated. I find myself having to get on with support often, but they help out so well. Review collected by and hosted on G2.com.
Order management is highly granular, with a powerful system of detailing, invoicing, payment management, picking/packing and shipping. Review collected by and hosted on G2.com.
Doesn't track history of emails sent, which can be problematic. Review collected by and hosted on G2.com.
I love how powerful it is - you can track inventory, orders, run detailed sales reports, and connect multiple sales channels all in one application. Review collected by and hosted on G2.com.
Integration with Amazon channels could use some work, and I absolutely HATE how on a contact's page, you have to click to see their most recent orders - it defaults to showing you their first few orders ever created, which is incredibly frustrating. Review collected by and hosted on G2.com.
All in one order management & inventory management. Stitch Labs was vital as we were setting up our business without any experience in selling a consumer product either at the retail level or e-commerce. Review collected by and hosted on G2.com.
Wish there was an easier way to pull inventory and mark them as an expense versus loss of goods. Review collected by and hosted on G2.com.
I love how it syncs everything for the many platforms we use in one place. Its amazing how it can integrate different currencies and keeps tracks of multiple shopifys, amazon marketplace, etc. It works really well for us with remote employees everywhere and accounting abroad. Review collected by and hosted on G2.com.
Automation and linking and some search does not work. They are still developing and its tough since we have a few different fulfillment centers for our orders and they have not been able to handle that just yet, forcing us to split off imported orders separately and then when we fulfill them it sends an automated email back that all items that have shipped!! Review collected by and hosted on G2.com.
Reporting functions are fantastic. Stitch offers several different reports to look at inventory and sales. I have been able to use the platform to create very functional demand planning. The inventory system is easy to update and interface with from the beginning. It is especially nice to see a platform that can do a lot and be functional and use friendly. Review collected by and hosted on G2.com.
Integrating with Magento has been a challenge however, that could easily be attributed to an issue with our coding and is not necessarily due to Stitch Labs. The support team has helped us every step of the way. Review collected by and hosted on G2.com.
Stitch Labs is a truly innovative all in one solution for your business needs.
-Invoicing
-Packing
-Shipping
-Receiving
-Financials
-and much, much, much more
Features a wide open API that integrates into your sales channels, quickbooks, merchant services, and anything you can dream of.
Stitch labs is the best way for businesses, especially e-commerce, to put time and money back in their pockets.
Customer service is insanely fast, personal, and efficient. Review collected by and hosted on G2.com.
For the moment I have no complaints about stitch. Review collected by and hosted on G2.com.
the inventory management system for stitch is just so great. you get real time numbers coming out of your inventory and it's so easy to manage. Review collected by and hosted on G2.com.
there's really not much to dislike! there's a lot of upfront work uploading everything, but really, that pays off in the end because you're able to see so much data about how and what you're selling - top sellers, monthly sales, etc. Review collected by and hosted on G2.com.
The UI is clean and easy to navigate. It is very easy to find basic information within two clicks. The support staff is kind and trendy, but they are not always familiar of the needs of the retail community. They know the software well, but they do not seem to understand why our company needs what we need sometimes. Review collected by and hosted on G2.com.
For simple inventory management and reporting, this software is adequate. More complex functions either do not exist, or require customization that must be paid for. The ability to manipulate and create reports to suit your own needs does not currently exist. Though the staff is friendly, they do not seem very in tune with the needs of retailers. I have often asked for increased functionality only to get a response of, "We do not currently support that feature. We will make note that you requested it." Review collected by and hosted on G2.com.
The information is accurate, once you get it in. It's not necessarily intuitive for resources who do not have an accounting or P&L background. I would like better services from the company (our contact is not very proactive in asking how the tool works for us). There is probably a better service level we can ask for, but we have not to date. It seems like they install and then just move on. Review collected by and hosted on G2.com.
It takes a lot of set up to get the information accurate. Not necessarily intuitive. I'm sure we could build better integrations with our eCommerce platform, but that would require more work and investment we haven't been prepared to make. Review collected by and hosted on G2.com.
Support is killer and the product is beautiful and simple to figure out. Review collected by and hosted on G2.com.
The product has lots of intermittent problems. We've had trouble with multiple aspects of this product unexplainably breaking. Review collected by and hosted on G2.com.
The functionality is ok. It links products by SKUs will relative ease. There is some lag time occasionally with new variants showing up from other platforms such as Big Commerce. Review collected by and hosted on G2.com.
Having to wait for hours to get a call back on an important issue. Review collected by and hosted on G2.com.
I created an e-commerce website for a client. He needed a system to manage a single inventory with online retail sales and offline wholesale sales. After looking at many options, I decided to use Stitch and it has been incredible. It's a great way to manage multiple points of sale for ecommerce businesses. The contacts list, invoice creation, and weekly summaries are great additional features. Review collected by and hosted on G2.com.
My only complaint is the inventory setup - changing product families is a hassle. Also, a way to group products within a product family would be very useful. Review collected by and hosted on G2.com.