---
title: Staffino Reviews
meta_title: 'Staffino Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 40 reviews by the users' company size, role or industry to
  find out how Staffino works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 40
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Staffino Reviews
**Vendor:** Staffino  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 40
## About Staffino
Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before. At Staffino, we are dedicated to providing our clients with a comprehensive suite of tools and features that are specifically designed to help them manage and optimise their CX and EX initiatives. Our XM platform enables businesses to collect, analyse, and act on customer feedback in real-time, providing them with valuable insights into their customers' needs and preferences. This helps businesses to identify areas where they need to improve and take proactive steps to enhance their customer experience. Our XM platform also provides businesses with powerful analytics and reporting capabilities, which enable them to track and measure the success of their CX and EX initiatives. This helps businesses to identify trends, patterns, and opportunities for improvement, enabling them to make data-driven decisions that deliver real business results. In addition to these core benefits, Staffino is committed to providing our clients with the latest CX and EX knowledge and technologies, ensuring that they are always at the forefront of industry trends and best practices. We work closely with our clients to develop customised solutions that meet their unique business needs, helping them to achieve the best possible returns from their CX and EX initiatives.



## Staffino Pros & Cons
**What users like:**

- Users highlight the **response efficiency** of Staffino, praising quick communication and clear results for improved experience. (1 reviews)


## Staffino Discussions
  - [What is Staffino used for?](https://www.g2.com/discussions/what-is-staffino-used-for) - 1 comment

- [View Staffino pricing details and edition comparison](https://www.g2.com/products/staffino/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-09+10%3A36%3A43+-0500&secure%5Bsession_id%5D=2b2ff4b2-ed74-4e6b-b165-45a6905f96f6&secure%5Btoken%5D=ee56d3efa958f2a89b3ed07db9f9e227ab213d67344fd407e7183d5c3b0f9706&format=llm_user)

## Staffino Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Employee Profiles
- Goal Management
- eCards
- Incentive Management
- Gamification
- AI/Machine Learning
- Leaderboards
- Chat/Messaging
- Budget Control
- Mobile Access
- Single Sign On
- API
- Peer-to-Peer Recognition
- Employee Reward Programs
- Customizable Templates
- Ongoing Performance Tracking
- Customizable Branding
- Nominations
- Recognition Tracking
- Social Recognition
- Awards Management
- Engagement Tracking
- Alerts/Notifications
- Customizable Reports
- Reminders
- Rewards Catalog
- Manager-to-Employee Recognition
- 360 Degree Feedback
- Commenting/Notes
- Generative AI
- AI Copilot
- Multi-Language
- Reporting/Analytics
- Surveys & Feedback

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

## Top Staffino Alternatives
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