--- title: Staffino Reviews meta\_title: 'Staffino Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Staffino works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Staffino Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Staffino but has limited features. Are you part of the Staffino team? [Upgrade your plan](https://my.g2.com/staffino/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before. At Staffino, we are dedicated to providing our clients with a comprehensive suite of tools and features that are specifically designed to help them manage and optimise their CX and EX initiatives. Our XM platform enables businesses to collect, analyse, and act on customer feedback in real-time, providing them with valuable insights into their customers' needs and preferences. This helps businesses to identify areas where they need to improve and take proactive steps to enhance their customer experience. Our XM platform also provides businesses with powerful analytics and reporting capabilities, which enable them to track and measure the success of their CX and EX initiatives. This helps businesses to identify trends, patterns, and opportunities for improvement, enabling them to make data-driven decisions that deliver real business results. In addition to these core benefits, Staffino is committed to providing our clients with the latest CX and EX knowledge and technologies, ensuring that they are always at the forefront of industry trends and best practices. We work closely with our clients to develop customised solutions that meet their unique business needs, helping them to achieve the best possible returns from their CX and EX initiatives. * * * Seller [Staffino](https://www.g2.com/sellers/staffino) Discussions [Staffino Community](https://www.g2.com/products/staffino/discuss) Languages Supported Czech, German, English, French, Italian, Dutch, Romanian, Slovak Solution Type All-in-One Overview by Tomas Rosputinsky (Entrepreneur) Show More ## Pricing Pricing provided by Staffino. ### GROWTH Starting at €350.00 Per Month ### PRO Contact Us [ View More Pricing Information ](https://www.g2.com/products/staffino/pricing) ## Top-Rated Alternatives [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ View All Alternatives ](https://www.g2.com/products/staffino/competitors/alternatives) ## User Insights Average based on 40 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") IT Verified User in Telecommunications Mid-Market (51-1000 emp.) 3/5/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Fast and efficient way to get a feedback from the customers" 5/5 What do you like best about Staffino? - Fast targeted form of getting feedback from the customers - Way to define different questionnaires for different target groups - Easy to use for both customer and user - The customer can leave feedback whenever he likes Review collected by and hosted on G2.com. What do you dislike about Staffino? - Big changes need to be solved with admin Review collected by and hosted on G2.com. Recommendations to others considering Staffino: Regularly provide independent recommendations and international trends for CX Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Thanks to Stafino, we gain a customer satisfaction view (CSAT) effort (CES). Thanks to valuable output, better know our customers. We can identify the strengths and weaknesses of our processes and improve customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 5/7/2020 "Experienced professionals" 4.5/5 What do you like best about Staffino? Experienced professionals and informal relationships. Review collected by and hosted on G2.com. What do you dislike about Staffino? Since the size of our company and complexity of our processes it takes time to implement the changes Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? We are primarilly collecting data on customer experience. I appreciate the interface for team supervisors, who use customer feedback for motivating 1st line assistants or improving their skills. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Branislav H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Branislav H.") BH Branislav H. Director Of Operations Mid-Market (51-1000 emp.) 3/6/2020 "Excellent, simple and efficient tool to get feedback from clients" 5/5 What do you like best about Staffino? Multi platform and real time solution , good support team Review collected by and hosted on G2.com. What do you dislike about Staffino? I don´t see any disadvantages connected to staffino Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? 1. lack of feedback 2 improvement of attitude of employees 3 having feedback is one of the key elements to improve our services Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") IP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 3/10/2020 "Modern technology, unique solutions," 5/5 What do you like best about Staffino? Best solutions for new mastery shopping on more than 300 pharmacies in Slovakia. - Best compensation for classic mystery shopping - Transparency - Real and sufficient sample of customers - Detailed dashboards Review collected by and hosted on G2.com. What do you dislike about Staffino? I have nothing , only older users can have problems with ussing dashboards and work with them. Review collected by and hosted on G2.com. Recommendations to others considering Staffino: none Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Problems, we had before Staffino - unfair feedbacks on pharmacies from mystery shoppers - pharmacy dissatisfaction - feedbacks we couldn´t use for effective bussines and operations planning Solved - at least 1 relevant fedback from customer / per 1 pharmacy - monthly and yearly datas for busiines and operations planning and evaluating - effective tool for traffic managementi Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JD Jana D. Customer Service Supervisor Small-Business (50 or fewer emp.) 5/4/2020 "We are absolutely satisfied with Staffino." 5/5 What do you like best about Staffino? Staffino gives chance to our customer send us feedback comfortable instead of mailing or calling. Review collected by and hosted on G2.com. What do you dislike about Staffino? We do not have any suggestions at this time. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Is it a possibility to thanks to our driver and our staff which is real motivation for our employees. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jens N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jens N.") JN Jens N. Retail Process Coordinator Enterprise (\> 1000 emp.) 5/4/2020 "Helpful and committed" 4.5/5 What do you like best about Staffino? The eager to cooperate and the dedication to deliver a good product. Review collected by and hosted on G2.com. What do you dislike about Staffino? The product isn’t as flexible a we would like. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? We daily get feedback form our customers, so we can give our customers even better customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Roman O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman O.") RO Roman O. Retail Manager Enterprise (\> 1000 emp.) 3/4/2020 "Excellent experience with enthusiastic people." 5/5 What do you like best about Staffino? Positive attitude - everything is possible! Fast reaction, offering new solutions! Review collected by and hosted on G2.com. What do you dislike about Staffino? Nothing. Staffino developed for us total new product according to our needness. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? We have measure customer satisfaction by new way. Straffino has been able to create total new product "fit tailored". Benefits? A lot of positive feedbacks from customers to our copmapy, a lot of satisfied employees receiving personal feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") AG Verified User in Gambling & Casinos Mid-Market (51-1000 emp.) 5/4/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "We use this product for agent feedback." 5/5 What do you like best about Staffino? Aplication for agent is very user friendly. Review collected by and hosted on G2.com. What do you dislike about Staffino? Some reports we need to perform manualy in xls. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Many of our requirements have been incorporated into the new Staffino ver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 3/5/2020 "Everything is allways solved and we are really satisfied.Data from Staffino are veryvaluable for us." 4/5 What do you like best about Staffino? Suppor teamt is allways willing to help and find good solution for us. Review collected by and hosted on G2.com. What do you dislike about Staffino? my opinion is, that old app was more user friendly Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? daily users problems, support with settup, support with exports Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 3/4/2020 "Best tool to drive CX on transactional level in Contact centers" 5/5 What do you like best about Staffino? Easy to use Engagement of staff and customers Review collected by and hosted on G2.com. What do you dislike about Staffino? Cannot comment on this, satisfied with solutiin Review collected by and hosted on G2.com. Recommendations to others considering Staffino: Try it Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? No issues at all Increase of overall satisfaction and sat with agent approach without any investment in process Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Staffino? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Staffino ](https://www.g2.com/products/staffino/discussions/new) GU Guest User • Last activity almost 3 years ago What is Staffino used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-staffino-used-for) [ View all Discussions ](https://www.g2.com/products/staffino/discuss) ## Pricing Options Pricing provided by Staffino. ### GROWTH Starting at €350.00 Per Month ### PRO Contact Us ### ENTERPRISE Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/staffino/pricing) Staffino Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png "Product Avatar Image") Qualtrics Customer Experience 4.3/5(751) [ Compare Now ](https://www.g2.com/compare/qualtrics-customer-experience-vs-staffino) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image") Medallia Customer Experience 4.5/5(210) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-staffino) ##### ##### Staffino Features Analytics Net Promoter Score (NPS) Customer Satisfaction (CSAT) Score Customer Effort Score (CES) Customization Stakeholder Management Multilanguage Support Multiple Branding Support [ View More Features ](https://www.g2.com/products/staffino/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Experience Management](https://www.g2.com/categories/experience-management) ##### Explore More [What are the best AR content management systems for designers accessing diverse 3D asset libraries quickly?](https://www.g2.com/discussions/what-are-the-best-ar-content-management-systems-for-designers-accessing-diverse-3d-asset-libraries-quickly)[Top-rated estimating platforms for large construction firms](https://www.g2.com/discussions/which-estimating-platforms-are-top-rated-for-large-construction-firms)[Best software for tracking ROI on marketing spend](https://www.g2.com/discussions/what-s-the-best-software-for-tracking-roi-on-marketing-spend) [Is X1 Search worth it as a desktop search tool for a professional services team that needs enterprise-grade file and email retrieval, or does Alfred cover enough for a technical team's day-to-day needs?](https://www.g2.com/discussions/is-x1-search-worth-it-as-a-desktop-search-tool-for-a-professional-services-team-that-needs-enterprise-grade-file-and-email-retrieval-or-does-alfred-cover-enough-for-a-technical-team-s-day-to-day-needs)[Which property restoration management platforms are most trusted by restoration company owners based on user reviews?](https://www.g2.com/discussions/which-property-restoration-management-platforms-are-most-trusted-by-restoration-company-owners-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/staffino/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)