Staffino Features

Provides analytics tools that reveal important business metrics and track progress.

Has a centralized dashboard for users to interact with.

Is consistently available (uptime) and allows users to complete tasks reliably.

Integrates with business solutions such as HRIS systems and social tools.

Is accessible from a mobile device and by users on the go.

Corporate discount platforms provide employees with access to discounts on products and services.

Provides employee survey and feedback features.

Provides flexible and easy-to-manage employee reward options.

Calculates net promoter score (NPS) using customer feedback data.

Calculates customer satisfaction (CSAT) score using customer feedback data.

Calculates customer effort score (CES) using customer feedback data.

Provides gamification tools to incentivize employees to leverage customer feedback insights.

Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.

Allow users to create surveys and repond to customer feedback in a variety of languages.

Allows users to deploy surveys and intake feedback data for multiple brands.

Vendor provides industry- or role-specific experience management solutions.

Add customized logos and colors to align with company branding

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Create, design and manage workflows for repetitive tasks

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create and administer polls and surveys

Identify, track, and respond to negative feedback

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage and support multiple languages

Active reporting of data and metrics

Assemble applications and processes by dragging over and arranging pre-built components

Gauge satisfaction and receive information for improvement and success

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Customize contracts and forms to collect specific information

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data

Process of dividing customers into groups based on common characteristics

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Visualize and analyze customer experience across all touchpoints and channels

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Alter the layout and content of reports

Notifications that are delivered to users as soon as an event occurs

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Collect information from multiple sources

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Customize data fields to support various needs and use cases

Analyze and gain insights into data in real-time

Predict future data based on historical data sets

Provides a channel for team members to share media files, communicate, and work together

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Review data from past periods to reveal recurring tendencies and predict future performance

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tracks metrics that provide insight into how a user interacts with any interface or product

Pre-designed layouts that can be customized to match preferences and requirements

View and track pertinent metrics to find patterns and gain insights from data

Collect information from and communicate with customers or users across multiple channels, such as email, phone, live chat, web, and other touchpoints.

Centralized storage for employee data, records, and performance metrics

Allows employees to set and manage work or career related goals

Digital greeting cards that are sent electronically, usually via email

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Games or game-like elements to track progress and reward accomplishments

Software program that continuously adjusts its behavior based on observed data

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Communicate using direct chat or messages within the system

Manage and monitor spending to align with the financial constraints or goals

Access software remotely via mobile devices

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Allows employees to praise one another in a social network-like feed visible to the whole organization

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Pre-designed layouts that can be customized to match preferences and requirements

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Add customized logos and colors to align with company branding

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Track accrued recognition and rewards at an individual employee level

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Tracks metrics that provide insight into how a user interacts with any interface or product

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Alter the layout and content of reports

Timed notification for any upcoming task, deadline, appointment, or activity

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Allows managers to praise, recognize skills, and give feedback to their employees

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Leave comments and notes on documents for others to view

Use AI to generate content in the form of text, images, videos, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage and support multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Gauge satisfaction and receive information for improvement and success