--- title: Staffino Reviews meta\_title: 'Staffino Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Staffino works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Staffino Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Staffino but has limited features. Are you part of the Staffino team? [Upgrade your plan](https://my.g2.com/staffino/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before. At Staffino, we are dedicated to providing our clients with a comprehensive suite of tools and features that are specifically designed to help them manage and optimise their CX and EX initiatives. Our XM platform enables businesses to collect, analyse, and act on customer feedback in real-time, providing them with valuable insights into their customers' needs and preferences. This helps businesses to identify areas where they need to improve and take proactive steps to enhance their customer experience. Our XM platform also provides businesses with powerful analytics and reporting capabilities, which enable them to track and measure the success of their CX and EX initiatives. This helps businesses to identify trends, patterns, and opportunities for improvement, enabling them to make data-driven decisions that deliver real business results. In addition to these core benefits, Staffino is committed to providing our clients with the latest CX and EX knowledge and technologies, ensuring that they are always at the forefront of industry trends and best practices. We work closely with our clients to develop customised solutions that meet their unique business needs, helping them to achieve the best possible returns from their CX and EX initiatives. * * * Seller [Staffino](https://www.g2.com/sellers/staffino) Discussions [Staffino Community](https://www.g2.com/products/staffino/discuss) Languages Supported Czech, German, English, French, Italian, Dutch, Romanian, Slovak Solution Type All-in-One Overview by Tomas Rosputinsky (Entrepreneur) Show More ## Pricing Pricing provided by Staffino. ### GROWTH Starting at €350.00 Per Month ### PRO Contact Us [ View More Pricing Information ](https://www.g2.com/products/staffino/pricing) ## Top-Rated Alternatives [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ View All Alternatives ](https://www.g2.com/products/staffino/competitors/alternatives) ## User Insights Average based on 40 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Marián P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marián P.") MP Marián P. Head of Customer Relationship Management and Business Development projects Enterprise (\> 1000 emp.) 6/7/2023 "Collecting client reviews and using their positive power to motivate the sales network." 5/5 What do you like best about Staffino? Constant effort to find solutions and great client support. Staffino doesn't forget that if we achieve our goals, they will also be successful and achieve theirs. Review collected by and hosted on G2.com. What do you dislike about Staffino? In our story, there were small lapses that are common but their efforts quickly corrected them. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Positive feedback increases the presence and self-value of the work of the business network and thus the whole company. Secondary benefits are better incorporation of newcomers and overall PR of the company. Review collected by and hosted on G2.com. Show More 6/25/2023 Validated ReviewerSource: Organic PM Petra M. Mid-Market (51-1000 emp.) 6/6/2023 "Great customer centric solution" 5/5 What do you like best about Staffino? Customer centric solution which works very well with principles of employee motivation. Review collected by and hosted on G2.com. What do you dislike about Staffino? Nothing that I am aware of at this stage Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Real time feedback of our customers, which - if managed well internally - can contribute to our continuous improvement and positive CX. At the same time, we can work more effectively with employee recognition and feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andrej O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrej O.") AO Andrej O. Supply Chain Director Mid-Market (51-1000 emp.) 10/28/2022 "Supply Chain Director, extensive experience in working with complex delivery networks." 5/5 What do you like best about Staffino? Excellent expertise, seamless cooperation from first moment till implementation. Stafino is easy to work with, fast and flexibille. I like well designed ecosystem. It brings excellent and easy to use data on customer experience and preferences. Using Staffino I can target with perfect precision areas of improvement and of efficiency. Staffino ecosystem, unlike any I have seen, brings in great focus on employee experience and motivation. Retaining right people is the core of company success and this is exactly what I was looking for. Review collected by and hosted on G2.com. What do you dislike about Staffino? The fact that I did not discover them earlier. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Staffino is easy to implement. We were able to implement it within weeks. Staffino brings excellent and easy to use data on customer experience and preferences. Using Staffino I can target with perfect precision areas of improvement and of efficiency. Staffino brings in great focus on employee experience and motivation. Retaining right people is the core of company success and this is exactly what I was looking for. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KS Kamil S. Enterprise (\> 1000 emp.) 6/20/2023 "Work with Staffino is intuitive" 4.5/5 What do you like best about Staffino? Work with Staffino is intuitive and nice Review collected by and hosted on G2.com. What do you dislike about Staffino? Sometimes we have a problem with user, but support team are always helpfull Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Staffino tells us how our patients see us Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![David E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David E.") DE David E. Místopředseda představenstva GEPARD FINANCE a.s. Mid-Market (51-1000 emp.) 11/1/2022 "Excelent experience. Efective and user friendly way for collecting feedback from the client." 5/5 What do you like best about Staffino? I appreciate very good communication with Staffino key account. In case of need I always got immediate support. Review collected by and hosted on G2.com. What do you dislike about Staffino? For my use case there is simply nothing to complain about. I need an easy way to collect clients' feedback and for this purpose I get all I need. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? I need feedback from our clients regarding the quality of our service. I just upload the data and the rest of the process is arranged by Staffino. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/7/2023 "Great tool for Customer feedback" 5/5 What do you like best about Staffino? visual, reminder, easy to get feedback, client service Review collected by and hosted on G2.com. What do you dislike about Staffino? little bit hard to navigate, sometimes problem to send emails to clients through automatic system Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? feedback from clients Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan Z.") JZ Jan Z. CEO Dr.Max Slovakia Enterprise (\> 1000 emp.) 10/28/2022 "Staffino as provider for best solution for NPS ." 5/5 What do you like best about Staffino? Knowledge of market and advice with introduction Great team of people flexibility and speed of rollout Stability of the system Review collected by and hosted on G2.com. What do you dislike about Staffino? solution for customers with loyality card holders is great, where I see opportunity for development is how to get feedback from not know customers Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? The main topic where Staffing has helped us to solve is building of customer satisfaction measurement within the company and supporting us with acceptance from the team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 6/19/2023 "a great tool for improving customer experience" 5/5 What do you like best about Staffino? support, customer experience, expansion options Review collected by and hosted on G2.com. What do you dislike about Staffino? there is no disadvantage. :) everything is ok Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? measuring the customer experience of our customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic J jan . Aftersales director Mid-Market (51-1000 emp.) 11/2/2022 "Professional, Flexible, Helpfull" 5/5 What do you like best about Staffino? They guide you through whole Staffino process, they are flexible at additional requirements, and very helpfull if you need an advice. Review collected by and hosted on G2.com. What do you dislike about Staffino? Nothing, they are really working in a professional way Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Staffino is working with us on a customer experience project. They built complete CX system for us starting with customer satisfaction survey and ending with usefull KPI overwiev and explanation how to understand the data form CX survey in monthly business reviews. We are benefiting especially with having information in real time about customer satisfaction/unsatisfaction - so we can immediately solve it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lukas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lukas P.") LP Lukas P. Project Manager CX Mid-Market (51-1000 emp.) 11/1/2022 "Affordable, useful, and easy-to-use tool with real impact." 4.5/5 What do you like best about Staffino? A customer-centric approach and quick response to change requests. Review collected by and hosted on G2.com. What do you dislike about Staffino? Rare miscommunication between our business assignment and real technical implementation. Review collected by and hosted on G2.com. What problems is Staffino solving and how is that benefiting you? Staffino obtains an NPS score and verbatims from ours customers. Based on this feedback we are able to improve our processes and make customers happier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Staffino? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Staffino ](https://www.g2.com/products/staffino/discussions/new) GU Guest User • Last activity almost 3 years ago What is Staffino used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-staffino-used-for) [ View all Discussions ](https://www.g2.com/products/staffino/discuss) ## Pricing Options Pricing provided by Staffino. ### GROWTH Starting at €350.00 Per Month ### PRO Contact Us ### ENTERPRISE Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/staffino/pricing) Staffino Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png "Product Avatar Image") Qualtrics Customer Experience 4.3/5(751) [ Compare Now ](https://www.g2.com/compare/qualtrics-customer-experience-vs-staffino) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image") Medallia Customer Experience 4.5/5(210) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-staffino) ##### ##### Staffino Features Analytics Net Promoter Score (NPS) Customer Satisfaction (CSAT) Score Customer Effort Score (CES) Customization Stakeholder Management Multilanguage Support Multiple Branding Support [ View More Features ](https://www.g2.com/products/staffino/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Experience Management](https://www.g2.com/categories/experience-management) ##### Explore More [Best service for data analytics in tech firms](https://www.g2.com/discussions/best-service-for-data-analytics-in-tech-firms)[What platform provides analytics on recruiter performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[What is the best knowledge base siftware for IT companies?](https://www.g2.com/discussions/what-is-the-best-knowledge-base-software-for-it-companies) [Is Chetu worth it as an Oracle Siebel reseller for complex CRM implementations, or do larger firms like Wipro or Infosys deliver better enterprise-scale expertise?](https://www.g2.com/discussions/oracle-siebel-resellers-is-chetu-worth-it-as-an-oracle-siebel-reseller-for-complex-crm-implementations-or-do-larger-firms-li)[What is the best tool for managing listings across multiple locations?](https://www.g2.com/discussions/what-is-the-best-tool-for-managing-listings-across-multiple-locations)[Pros and Cons Details](https://www.g2.com/products/staffino/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)