What I like about PURE 360 is that we have our account manager, who responds quickly to emails and phone calls. Her service is unparalleled, and she is always looking for ways to improve the structure of our campaigns while still being highly helpful with basic questions. In recent weeks, PURE 360 has also supplied us with regular catch-ups and full-service support, which I admire. Professionals will also follow up with you to answer any questions you may have until you are delighted with the outcome. I like how easy it is to set up email campaigns on the platform, and it has a tremendous analytic reporting function. I like the heat map tool, which allows us to see how recipients have responded to our emails. The software tool's resent options for individuals who did not open the email, which sends each email at the time each person is most likely to open it, is one of my favorites. It's been tremendously beneficial for us, with a high added value. The dashboard functionality is also helpful. It gives you a quick overview of the status of all of our efforts. Overall, it's a valuable tool for email marketing. Review collected by and hosted on G2.com.
There are not many of these, but they're great. As it is sent as an internet link in a support issue, I sometimes ignore the invoicing/quote system, but it's straightforward to authorize once there. I don't have any particular dislikes, but I would like to see the following components to make our lives easier. I find that generating a support ticket for several actions is inefficient as a fairly hands-on user. On the other hand, the support team is ready to react and respond to our requests. Review collected by and hosted on G2.com.
