The G2 on SoSafe

SoSafe Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy-to-use interface of SoSafe, enhancing their training experience with organized, digestible content. (99 mentions)

Users value the simple and engaging educational approach of SoSafe, enhancing understanding of cybersecurity and phishing threats. (61 mentions)

Users praise the effective training modules of SoSafe, enhancing security awareness with engaging content and practical applications. (46 mentions)

Users find SoSafe's content to be easy to understand, benefiting from engaging formats that enhance learning about cybersecurity. (44 mentions)

Users love the engaging learning experience with interactive quizzes and relevant security topics enhancing knowledge retention. (40 mentions)

Users find the repetitive content of SoSafe unengaging, requiring multiple reviews to fully grasp the material. (22 mentions)

Users are frustrated by quiz issues, facing automatic resets and unclear expectations that hinder progress. (16 mentions)

Users note module issues, including excessive length and a suggestion for merging to enhance efficiency. (15 mentions)

Users find the learning curve challenging due to a complex setup and confusing progress tracking. (14 mentions)

Users find SoSafe expensive, suggesting that pricing should be more affordable to attract various companies. (10 mentions)

Users are frustrated by the phishing issues in SoSafe, seeking more challenging simulation and better support. (10 mentions)

Top Pros or Advantages of SoSafe

1. Ease of Use

Users value the easy-to-use interface of SoSafe, enhancing their training experience with organized, digestible content.

See 99 mentions

See Related User Reviews

Demi F.

Mid-Market (51-1000 emp.)

4.5/5

"An excellent training tool"

What do you like about SoSafe?

SoSafe modules are very well organized, breaking down the training into small, easily digestible sections that are well-written, well-spoken and well-

Peter K.

Enterprise (> 1000 emp.)

4.5/5

"Human factor security risks solved"

What do you like about SoSafe?

SoSafe Focus on the human factor and building the tools around it for having an easy way of empowering people.

2. Educational

Users value the simple and engaging educational approach of SoSafe, enhancing understanding of cybersecurity and phishing threats.

See 61 mentions

See Related User Reviews

balaji g.

Enterprise (> 1000 emp.)

4.5/5

"SoSafe Is A Game-Changer Solution For Understanding More About Cybersecurity."

What do you like about SoSafe?

I have been using SoSafe for more than 3 years and it's a brilliant and a game-changer tool for learning and understanding more about cybersecurity. I

Ryder B.

Mid-Market (51-1000 emp.)

4.5/5

"Turning Cyber Risks into Teachable Moments"

What do you like about SoSafe?

The simplified approach to cybersecurity training is what sets SoSafe apart. The platform keeps users engaged through challenges and quizzes which mak

3. Training

Users praise the effective training modules of SoSafe, enhancing security awareness with engaging content and practical applications.

See 46 mentions

See Related User Reviews

Michael Z.

Enterprise (> 1000 emp.)

4.5/5

"Engaging and Effective Cybersecurity Awareness Solution"

What do you like about SoSafe?

SoSafe offers an excellent cybersecurity awareness platform with engaging and interactive training modules. The phishing simulations are highly effect

S S.

Enterprise (> 1000 emp.)

5.0/5

"Very thorough training from a non-IT professional point of view."

What do you like about SoSafe?

It serves as an excellent reminder of the basics of security, as well as filling in the blanks and even explaining why it is important to be diligent

4. Ease of Understanding

Users find SoSafe's content to be easy to understand, benefiting from engaging formats that enhance learning about cybersecurity.

See 44 mentions

See Related User Reviews

balaji g.

Enterprise (> 1000 emp.)

4.5/5

"SoSafe Is A Game-Changer Solution For Understanding More About Cybersecurity."

What do you like about SoSafe?

I have been using SoSafe for more than 3 years and it's a brilliant and a game-changer tool for learning and understanding more about cybersecurity. I

Guido B.

Mid-Market (51-1000 emp.)

4.0/5

"Good and simple way to stay up to date in online security"

What do you like about SoSafe?

The platform is easy to access, also the material is easy to understand through stories in video and voice format. A system of badges motivates the us

5. Learning

Users love the engaging learning experience with interactive quizzes and relevant security topics enhancing knowledge retention.

See 40 mentions

See Related User Reviews

Tom W.

Enterprise (> 1000 emp.)

4.0/5

"Pleasant and insightful"

What do you like about SoSafe?

Simple granular use cases - quick excercises and quick reinforcement. Good examples of traps people may not know about - e.g. personalised phishing u

Gourab B.

Mid-Market (51-1000 emp.)

5.0/5

"Mobile security, workplace security,"

What do you like about SoSafe?

Security regarding office stuff/documents , all the modules are so knowledgable, easy to use, easy to implement, module frequency is perfect,have lear

Top Cons or Disadvantages of SoSafe

1. Repetitive Content

Users find the repetitive content of SoSafe unengaging, requiring multiple reviews to fully grasp the material.

See 22 mentions

See Related User Reviews

Nasim A.

Small-Business (50 or fewer emp.)

5.0/5

"Knowledge share and its very important"

What do you dislike about SoSafe?

Information repeated which we learn carefully.

Dominik D.

Enterprise (> 1000 emp.)

5.0/5

"Excellent platform for e-learning."

What do you dislike about SoSafe?

Lack of Dark mode UI. Lectures can be monotonous and boring but thats probably up to the author.

2. Quiz Issues

Users are frustrated by quiz issues, facing automatic resets and unclear expectations that hinder progress.

See 16 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It is as very interesting and educational platform"

What do you dislike about SoSafe?

Sometimes the expectations were unclear, like in the interactive quizez.

Beniamin R.

Enterprise (> 1000 emp.)

4.5/5

"SoSafe is very intuitive"

What do you dislike about SoSafe?

When you make one mistake in quiz you get moved back to the start of module automatically.

3. Module Issues

Users note module issues, including excessive length and a suggestion for merging to enhance efficiency.

See 15 mentions

See Related User Reviews

Lisa P.

Mid-Market (51-1000 emp.)

5.0/5

"Great Content and Easy to Follow"

What do you dislike about SoSafe?

Some of the modules can be too long and can be cumbersum to finish in a work day.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very easy and efficient way of teaching methdos were used. I enjoyed learning and practising"

What do you dislike about SoSafe?

There are so many modules, sometimes I think some of them could have been merged togetehr

4. Learning Curve

Users find the learning curve challenging due to a complex setup and confusing progress tracking.

See 14 mentions

See Related User Reviews

André M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic People"

What do you dislike about SoSafe?

Phishing simulation is not that intuitive to set up

Ashfakur R.

Enterprise (> 1000 emp.)

5.0/5

"Effective and User-Friendly Security Solution"

What do you dislike about SoSafe?

so far so good. nothing to dislike but yeah initial setup process a bit complex.

5. Expensive

Users find SoSafe expensive, suggesting that pricing should be more affordable to attract various companies.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Review"

What do you dislike about SoSafe?

The price. Could be cheaper. Hope this fullfills the minumum characters

Ewald P.

Enterprise (> 1000 emp.)

4.5/5

"SoSafe conveys Security Awareness in an easy and very digestible way"

What do you dislike about SoSafe?

-some of the most interesting features (Awareness Assessment) are locked behind the more expensive licenses

6. Phishing Issues

Users are frustrated by the phishing issues in SoSafe, seeking more challenging simulation and better support.

See 10 mentions

See Related User Reviews

André M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic People"

What do you dislike about SoSafe?

Phishing simulation is not that intuitive to set up

John A.

Enterprise (> 1000 emp.)

5.0/5

"Getting educated and trained on cybersecurity has never been easier than with SoSafe."

What do you dislike about SoSafe?

It does not have an original integrated email protection (but integrates with platforms that offer this feature).

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Verified User in Professional Training & Coaching

Enterprise (> 1000 emp.)

11/4/2025

"Great networking in the security sector, but some stages are too loud"

4.5/5

What do you like best about SoSafe?

I like the atmosphere and networking with many other people from the security field. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Some stages are too loud for me. Maybe adjust something. Review collected by and hosted on G2.com.

Maher J.

Telecommunications Network Engineer

Enterprise (> 1000 emp.)

4/2/2025

"SoSafe offers the best e-learning for cyber security."

5/5

What do you like best about SoSafe?

SoSafe has several excellent functions for the cyber world, but the most important function for us and why we continue to use SoSafe today is the e-learning, this wonderful platform has interactive tools, detailed content and training with situations that occur in real life, such as fraud or cyber attacks. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

The SoSafe platform is not customizable, it would be great to be able to customize the platform according to the needs of the company. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/24/2025

"Easy Setup and Great Support, but Dashboard & content Need Improvement"

3.5/5

What do you like best about SoSafe?

Ease to deploy, excellent customer support during setup and initial configuration. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Some of the video content could be improved with unusual terminology used. The manager dashboard is a little glitchy as well. Review collected by and hosted on G2.com.

Artur E.

Embedded Software Engineer

Small-Business (50 or fewer emp.)

8/1/2025

"The courses are very valuable for every employee to protect themselves and the company from harm."

4.5/5

What do you like best about SoSafe?

The clear presentation with cases from the practice of the employees Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

The navigation is not always clearly designed. That could certainly be improved. Review collected by and hosted on G2.com.

Sandeep A.

Office Manager

Mid-Market (51-1000 emp.)

12/28/2024

"Learning with fun, entertainment & ease"

4.5/5

What do you like best about SoSafe?

All educational modules & content are easy to learn, informative & fun to learn. Blend of all in very rare & unique. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Some of the topics & points look repetitive. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

7/2/2025

"Very practical"

5/5

What do you like best about SoSafe?

For today, this is very practical, as one is occupied with computers, the internet, and mobile phones almost every day. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

This could be made shorter or with fewer modules, only with important information. Review collected by and hosted on G2.com.

What problems is SoSafe solving and how is that benefiting you?

I work every day with computers and the internet, and I also have many documents on paper. I know about phishing emails and scam calls, and with SoSafe, I have also learned which emails can be from scammers and how to identify them, so I am now always very careful.

Furthermore, I know what I need to do at my workplace and how carefully I need to handle certain papers or documents. Review collected by and hosted on G2.com.

Jules S.

Manager Information Management & ICT

Enterprise (> 1000 emp.)

9/19/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Implementation e-learning"

4/5

What do you like best about SoSafe?

Platform is good, learnings are attractive. Visualizations are nice. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Platform is OK, implementation is not that professional. You have to do a lot of things yourself, more than expected. Some parameters/ settings are not completely clear and have to be inserted with support of SoSafe. Review collected by and hosted on G2.com.

Robert K.

Information security officer.

Mid-Market (51-1000 emp.)

11/4/2025

"User-Friendly and Simple, But Dutch Translation Needs Improvement"

5/5

What do you like best about SoSafe?

It is very simple to use a very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

The translation to Dutch is not always correct. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/4/2025

"Great training and community, but support for appointments could be improved"

5/5

What do you like best about SoSafe?

Interactive training, community, scientific approach, German provider Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

The support is difficult regarding scheduling. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/24/2025

"Up-to-date E-Learning, helpful for every organization"

5/5

What do you like best about SoSafe?

Fun e-learning and up-to-date lessons. Also very clear manager dashboard for following the progress of the employees. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Little tricky setting it up. Once setup, the integration with provisioning tools are flawless. Review collected by and hosted on G2.com.

Response from Jasmine Jalava of SoSafe

edit

We appreciate the feedback, and glad the content feels current and the dashboard supports oversight. We’re actively improving onboarding to reduce early friction. — SoSafe Team