SoSafe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of SoSafe, finding it clear and informative for learning about online fraud. (46 mentions)

Users appreciate the great learning tools of SoSafe, finding them interactive, detailed, and user-friendly for effective learning. (44 mentions)

Users appreciate the ease of understanding of SoSafe, making cybersecurity awareness engaging for everyone. (25 mentions)

Users appreciate the engaging learning tools of SoSafe, making cybersecurity awareness easy for everyone to understand. (24 mentions)

Users value the effective threat detection of SoSafe, enhancing security and raising awareness of cyber threats. (22 mentions)

Users find the content repetitive and note the need for improved navigation and summarized lessons. (14 mentions)

Users express frustration over module issues like automatic restart on quiz mistakes, affecting learning flow and progression. (11 mentions)

Users find the learning curve challenging, reporting initial complexity and time needed to fully understand the software. (10 mentions)

Users find the quiz issues frustrating due to unclear expectations and the repetitive nature of quizzes. (10 mentions)

Users are concerned about phishing issues due to limited templates and easily recognizable phishing emails. (7 mentions)

5 Pros or Advantages of SoSafe

1. Ease of Use

Users love the ease of use of SoSafe, finding it clear and informative for learning about online fraud.

See 46 mentions

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Gerhard W.

5.0/5

"Innovative Security Solution with a Steep Setup Curve"

What do you like about SoSafe?

I really like the way SoSafe provides automated solutions with direct feedback to the users. This feature ensures that feedback is immediate and relev

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Awareness for the employees"

What do you like about SoSafe?

This platform offers a user-friendly approach to cybersecurity awareness training. It breaks down complex topics, making it accessible for employees w

2. Educational

Users appreciate the great learning tools of SoSafe, finding them interactive, detailed, and user-friendly for effective learning.

See 44 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you like about SoSafe?

The simulations feel close to what employees see in their inbox or daily work, which makes the learning stick, also lessons are bite-sized and realist

Amir S.

Mid-Market (51-1000 emp.)

5.0/5

"Train and promote security protocols in your business with SoSafe's virtual resources."

What do you like about SoSafe?

SoSafe is a platform that offers the best digital programs to train and raise awareness among your business employees about digital security across al

3. Ease of Understanding

Users appreciate the ease of understanding of SoSafe, making cybersecurity awareness engaging for everyone.

See 25 mentions

See Related User Reviews

Gerhard W.

5.0/5

"Innovative Security Solution with a Steep Setup Curve"

What do you like about SoSafe?

I really like the way SoSafe provides automated solutions with direct feedback to the users. This feature ensures that feedback is immediate and relev

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Awareness for the employees"

What do you like about SoSafe?

This platform offers a user-friendly approach to cybersecurity awareness training. It breaks down complex topics, making it accessible for employees w

4. Learning

Users appreciate the engaging learning tools of SoSafe, making cybersecurity awareness easy for everyone to understand.

See 24 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you like about SoSafe?

The simulations feel close to what employees see in their inbox or daily work, which makes the learning stick, also lessons are bite-sized and realist

Gregory D.

Mid-Market (51-1000 emp.)

4.5/5

"Engaging, Modern Security Training with Top-Notch Reporting"

What do you like about SoSafe?

The videos, learning modules and design aesthetics feel more contemporary than some competitors. This makes security training feel less like “mandator

5. Threat Detection

Users value the effective threat detection of SoSafe, enhancing security and raising awareness of cyber threats.

See 22 mentions

See Related User Reviews

Mathias B.

Mid-Market (51-1000 emp.)

4.0/5

"Helpful gamification, need for improvement in stability"

What do you like about SoSafe?

I find the gamification effect of SoSafe very helpful. It makes the platform more appealing and creates greater acceptance among users. I appreciate S

Gerhard W.

5.0/5

"Innovative Security Solution with a Steep Setup Curve"

What do you like about SoSafe?

I really like the way SoSafe provides automated solutions with direct feedback to the users. This feature ensures that feedback is immediate and relev

5 Cons or Disadvantages of SoSafe

1. Repetitive Content

Users find the content repetitive and note the need for improved navigation and summarized lessons.

See 14 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you dislike about SoSafe?

It sometimes feel repetitive, considering that the theme and scenarios look similar. The mandatory training can be overwhelming and sometimes feels li

Mustafa Y.

Enterprise (> 1000 emp.)

3.0/5

"SoSafe Makes Cybersecurity Training Engaging and Easy to Follow"

What do you dislike about SoSafe?

Some modules can feel repetitive over time, and customizing phishing templates or advanced content is limited. Navigation between modules could also b

2. Module Issues

Users express frustration over module issues like automatic restart on quiz mistakes, affecting learning flow and progression.

See 11 mentions

See Related User Reviews

Gregory D.

Mid-Market (51-1000 emp.)

4.5/5

"Engaging, Modern Security Training with Top-Notch Reporting"

What do you dislike about SoSafe?

While the quality is high, SoSafe’s library is not as large or as diverse as KnowBe4’s. This means fewer niche modules, industry-specific topics, unle

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Cybersecurity Training Made Simple and Practical for Everyday Work"

What do you dislike about SoSafe?

Honestly, I found the time pressure a bit off-putting—just kidding. However, I do find it confusing at times how certain modules are grouped together

3. Learning Curve

Users find the learning curve challenging, reporting initial complexity and time needed to fully understand the software.

See 10 mentions

See Related User Reviews

Natasha K.

1.0/5

"Difficult Setup and Limited Control Undermine Potential"

What do you dislike about SoSafe?

I find several aspects of SoSafe challenging. There's a significant lack of control from the IT end, causing confusion, overhead, and misunderstanding

Gerhard W.

5.0/5

"Innovative Security Solution with a Steep Setup Curve"

What do you dislike about SoSafe?

I found the initial setup of SoSafe a bit complicated. Particularly, configuring things on Microsoft 365, exchange rules, and policies on devices was

4. Quiz Issues

Users find the quiz issues frustrating due to unclear expectations and the repetitive nature of quizzes.

See 10 mentions

See Related User Reviews

Umar S.

Mid-Market (51-1000 emp.)

4.5/5

"The way of learning and quiz are superb as you have to read all content to pass the test."

What do you dislike about SoSafe?

No such things but you can make quiz more surprising.

Shreevathsa C.

Enterprise (> 1000 emp.)

4.0/5

"Fun way to learn"

What do you dislike about SoSafe?

The option to change to audio language was not so straightforward. Initially I thought the modules are offered only in German. Some of the quiz questi

5. Phishing Issues

Users are concerned about phishing issues due to limited templates and easily recognizable phishing emails.

See 7 mentions

See Related User Reviews

Silja H.

Mid-Market (51-1000 emp.)

5.0/5

"Knowledge transfer with gamification at SoSafe"

What do you dislike about SoSafe?

I find the lack of interactivity of SoSafe regrettable. Additionally, it would be desirable to have more games beyond the typical quiz formats.

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good set of features and great support service"

What do you dislike about SoSafe?

Some features are only accessible for SoSafe personnel. Phishing templates are limited and the library is not as extensive as other companies.

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Sergio Antonio D.

Principal Software Engineer

Enterprise (> 1000 emp.)

10/24/2023

"You know what to expect"

2.5/5

What do you like best about SoSafe?

- The UX is nice and clean

- I've had no compatibility problems, even if I don't use Chrome nor Safari

- You can silence the videos if you want, as reading the text is much faster

- Badges and such, so you have some incentive to go through the lessons Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

This is the typical e-learning platform about IT security. If you've jumped companies in the recent past you'll have done a ton of these and will dread them as much as the rest of us

- The content is not the most exciting in the world

- If you work in IT and are not a complete moron, you already know 99% of the advice here, so you'll only use it because you're required for compliance

- Cheap animations and voice work are so 2020. I'd rather listen to real people I can at least relate to a bit Review collected by and hosted on G2.com.

Response from Jasmine Jalava of SoSafe

edit

Thank you for your detailed review, Sergio. Your insight regarding the familiarity of IT security is something we take to heart. We strive to differentiate SoSafe by not just checking the compliance box but by providing engaging, valuable content. Your feedback tells us there's more work to be done, especially for IT veterans like yourself. We agree that authenticity is key and will consider how we might incorporate more relatable elements.

Verified User in Machinery

Enterprise (> 1000 emp.)

10/27/2023

"SoSafe Security Awareness elearning"

4.5/5

What do you like best about SoSafe?

My cyber security awareness journey with SoSafe continued with further iterations of this training provided by my employer. New lessons were added and current topics considered. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Quizzes in recent iterations seemed already more achievable.

What I didn't like was that I had to redo many lectures after about a year. This may be a choice of my company, otherwise it would be desirable that for refresh lessons a reduced amount/tailored content is used. Review collected by and hosted on G2.com.

What problems is SoSafe solving and how is that benefiting you?

Training content covers a wide range of topics revolving around "cyber security awareness training and human risk management". This helps to teach less proficient users to learn what aspects to pay attention to in their daily work and more savvy users to refresh their knowledge on potential dangers in the digital world.

Thereby general awareness is raised and potential harm for the organization by fraudulent cyber threats may be avoided. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/2/2023

"SoSafe it's still a didactic way to learn more about cybersecurity in an easy way"

4/5

What do you like best about SoSafe?

SoSafe continues to be an easy way to learn about cybersecurity, it's UI is simple, and intuitive. The courses are didactic thanks to their guided process with voice, multiple choices and gamification Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Maybe they can update the way the courses works by improving the illustrations, interactions on the UI during courses to make it more modern and updated, with new ways of interacting with the courses so it does not look outdated. There are now new ways to interact with content that could lead people to learn more while improving the quality of the interface and illustrations of the courses Review collected by and hosted on G2.com.

Response from Jasmine Jalava of SoSafe

edit

Thank you for your positive feedback on SoSafe's user interface and clarity of courses. We take note of your feedback regarding the density and volume of the modules. Our intent is always to deliver comprehensive training without overwhelming our users.

Daniel K.

Consultant Datamanagement & BI Services

Enterprise (> 1000 emp.)

10/23/2023

"Fun and modern way to get security schooling"

4/5

What do you like best about SoSafe?

The new set of lectures improved compared to the previous ones. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

It’s nice that one can skip the lecture and do the quiz immediately if already familiar with the subject. Review collected by and hosted on G2.com.

Response from Jasmine Jalava of SoSafe

edit

Thank you for sharing your feedback. It's great to hear that you find our user interface modern and our interactive approach effective for teaching cybersecurity awareness! We understand that some of the content may seem extensive, particularly for those who are already well-versed in cybersecurity matters. We strive to balance the depth and comprehensiveness of information.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/16/2026

"Gamification, Clear Language, and Analytics Make It a Joy to Use"

5/5

What do you like best about SoSafe?

Gamification, easy language, analytics, the employees Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

how the employees are achievable. some have no mobile phone. Review collected by and hosted on G2.com.

Dominik D.

Solution Architect

Enterprise (> 1000 emp.)

9/6/2024

"Excellent bussines E-Learning platform"

0/5

What do you like best about SoSafe?

Very good and easy using platform for learning and confirming knowledge about cyber security. You can find the answers to the most common questions from cyber security. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

The modules can sometimes be to long. Some questions ambigous. Review collected by and hosted on G2.com.

Martin Stefan K.

IT-Systembetreuer

Mid-Market (51-1000 emp.)

7/30/2026

"Perfect IT Awareness with SoSafe"

5/5

What do you like best about SoSafe?

I find SoSafe to be a good platform and I really appreciate the admin dashboard, especially because it integrates perfectly with Azure. The short lessons are helpful and the gamification motivates my employees to participate. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

So far, the platform is perfect. Review collected by and hosted on G2.com.

Amir S.

Computer Engineer

Mid-Market (51-1000 emp.)

12/15/2025

"Train and promote security protocols in your business with SoSafe's virtual resources."

5/5

What do you like best about SoSafe?

SoSafe is a platform that offers the best digital programs to train and raise awareness among your business employees about digital security across all your networks, protecting your digital systems from all types of virtual threats.

I can also say that SoSafe offers the best digital integration to facilitate the use of all its digital security training resources, providing a professional and advanced user experience. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

I have no negative comments about the effectiveness and technical performance of SoSafe's digital programs and resources, my experience has been positive and professional. Review collected by and hosted on G2.com.

Alessandro I.

IT Director

Enterprise (> 1000 emp.)

10/23/2023

"A complete cybersecurity awareness tool"

5/5

What do you like best about SoSafe?

New phishing campaign is really well done, including AI part Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

KPIs and filter per location while extracting data (no full excel but already filtered extraction for instance) Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

11/3/2023

"Simple learning of IT security-relevant content in a playful way."

4/5

What do you like best about SoSafe?

The new modules are good designed because they refer to current topics, including the development and abuse of AI. Review collected by and hosted on G2.com.

What do you dislike about SoSafe?

Implementation of more new modules and some other ways to interact with the user, for example other games instead of the quizzes. Review collected by and hosted on G2.com.