
I particularly appreciate the fact that the algorithm does part of the work by already segmenting all the data under numerous personas. The quality of the information is very granular, and it's not declarative, which avoids subjective bias. Review collected by and hosted on G2.com.
There's a bit of a lack of insight into what consumers are thinking, even if that's not what Soprism is all about. It would be interesting to cross-reference it with a social media tool. Review collected by and hosted on G2.com.

