Soon Reviews & Product Details

We have an incredibly complicated scheduling system that includes daily role rotations and varying competencies. I have looked at dozens of scheduling platforms and this is the only one that would work with minimal manual adjustments. It was pretty easy to use, the "how to video" was very helpful. There is a fair amount of setup required for us to implement, but see above about very very complicated schedule system! So it was still less inital work than many others I have tried!

The ability to integrate with TEAMS was a huge reason I initially looked at SOON, it was having a little bit of issue wanting to keep up a connection, but honestly that was just as likely a TEAMS or org network/settings issue than a SOON issue.

I think the absolute best thing about SOON is the customer support. Extremely responsive when I found bugs or had questions and suggestions. They worked so hard to help make SOON work for us including adding small features (like able to filter people by groups). It was absolutely fantastic. Review collected by and hosted on G2.com.

I think the only downsides are things they already have in the works. The only complaint I heard from my 40 person group when I showed them was the "my schedule" function was not super useful, and we always want more color coding for everything!!. I think once the approval process feature is added, and some more functionality with activities it is going to be super amazing! Review collected by and hosted on G2.com.

As someone who's tried various scheduling tools, I can confidently say Soon stands out from the crowd. The team behind Soon really understands the pain points of managing schedules and has created a solution that addresses them perfectly.

The biggest win? Soon saved us an incredible 40 hours a month that we used to spend on manual data entry for shifts and time-off tracking. That's a full work week back in our pockets!

But what really sets Soon apart is its AI-powered scheduling feature. I've never seen anything like it in other platforms. It's not just a gimmick - it works surprisingly well, taking the headache out of creating balanced schedules.

The user interface is a breath of fresh air. Our entire team agrees it's more intuitive and user-friendly than any other scheduling tool we've used before. It's clear the Soon team put a lot of thought into the user experience.

Highly recommended! Review collected by and hosted on G2.com.

None so far, I absolutely loved everything about Soon. Review collected by and hosted on G2.com.

That I can see what I want to see straight away. Review collected by and hosted on G2.com.

No connection with outlook. Does not work. Review collected by and hosted on G2.com.

The simplicity to use the platform. The features work easily and are also learned quite quickly. Also the integration with the agenda is very helpful. Review collected by and hosted on G2.com.

It would be helpful for in future times to have an introduction to the platform. Even if it is easily understood, it would be helpful, to use the full potential of the platform, to have an introduction to the platform. Review collected by and hosted on G2.com.

I appreciate that the most common tasks related to scheduling (trading shifts, handling leave, checking coverage) are all handled exceptionally cleanly in Soon, with a clear and concise workflow. Review collected by and hosted on G2.com.

The responsive interface sometimes isn't; lost packets frequently result in a UI that misses an event or an edit, so things appear to have failed when they actually succeeded. The interface needs better error handling to minimize this. Review collected by and hosted on G2.com.

There are many things that I like about Soon, the key aspects that I like are listed below:

- I love the fact that we can build our own templates. The fact that we can customise these are very handy and result in a lot of time-saving. We can also add or change these easily every time.

- Whenever adding users to or changing an event, it gives notifications to other users immediately, which is also very helpful and efficient!

- Whenever I am in need of help with Soon, I can always contact the helpdesk (Olaf) and helps me a lot and a quick response time!

Overall, I have to say that I have worked with various applications for planning, but this one has shown to be the best planning tool that I have ever worked with! Review collected by and hosted on G2.com.

There are few things that I dislike, however, I could think of two tips:

- It would be great if I could change one thing. Namely, it would be nice to have the ability to give colours to events for easier readability of the schedule. Special events could then be noticed with a single glance at the agenda!

- When assigning a user to an event, having the option to select from a group of users instead of seeing the complete list of users would be better. I have tried using groups as a means to shorten the list of users, but without success.

Nevertheless, I find it a great tool! Review collected by and hosted on G2.com.

It is very easy to see what times you have to work, we make use of little pictograms for every shift and somehow this gives me an instant overview of my workweek.

Besides this, if you swapped a shift or something changed within the schedule the 'old' assignment will still be visible for you. In this way it is easy to see what has changed.

Swapping shifts is easy and straight forward. Review collected by and hosted on G2.com.

I do miss an App that I can download throught the App store. It is possible to see your schedule on your phone, but this requires some extra steps.

I hope that the 'Swap' feature' goes live soon! Now you can let someone 'cover' your shift, but if the Swap feature goes live, it will be 1 little step less to swap shifts. Review collected by and hosted on G2.com.

I do like Soon's design, its intuition, and most importantly, their excellent customer service. Soon really does everything possible to satisfy its clients. The team shows real customer empathy, is patient, has a tremendous amount of product knowledge, communicates easily, and always does it with enthusiasm. I'm delighted with this product and service and recommend this to other teams looking for a better scheduling process and experience. This product reflects future scheduling and there is none in the market that beats them. Review collected by and hosted on G2.com.

No downsides from my experience other than missing intraday functionalities that would make my work even more effective. Luckily this functionality is recently announced and will be released soon. Again, Soon listens carefully to its customer needs. Excellent work. Review collected by and hosted on G2.com.

What I liked best was the layout of the interface. I was very pleased at how easy it was to understand, it made my time at TNW that much more enjoyable, since everything was laid out in a simplified manner. Review collected by and hosted on G2.com.

There were no apparent downsides with Soon that come to my mind. All in all, it is an extremely convenient app which was straightforward and easy to use. However, I can imagine that an older population may find some difficulties in using the interface as they may not be as technologically adept. Review collected by and hosted on G2.com.

Possibility for self planning and collaboration within a large team. Good overview and options for management information and export of data. Great service and cooperation: the team of Soon develops the tool in close collaboration with the users. Review collected by and hosted on G2.com.

We like everything of it, nothing to dislike. Review collected by and hosted on G2.com.