SocialPilot Reviews & Product Details

SocialPilot is a social media management software used by marketing agencies, small businesses, and in-house marketing teams to schedule, manage, and analyze social media activity across multiple accounts and clients from one platform. Key features include: 📅 Social media scheduling and bulk scheduling of up to 500 posts via CSV upload 🗓️ Social media calendar for daily, weekly, and monthly post planning 💬 Social media inbox for managing comments, messages, and mentions across platforms 👥 Role-based team collaboration with client approval workflows 🤖 AI-powered content creation with caption generator, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content generation 📊 Social media analytics, post performance tracking, competitor reports, and custom reporting 🏷️ White-label social media management platform and reporting for agencies 🔗 MCP server integration to manage social media workflows directly through Claude AI 🌐 Supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile SocialPilot is designed for agencies and teams managing multiple social media accounts and clients. It centralizes social media scheduling, AI content creation, engagement, reporting, and client collaboration in one platform, eliminating the need to switch between tools. A 14-day free trial is available with no credit card required.

Seller

SocialPilot

Discussions

SocialPilot Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Jimit Bagadiya (Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic )

Pricing

Pricing provided by SocialPilot.

Essentials

$30.00

Per Month

Standard

$50.00

Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 846 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

SocialPilot Integrations

(11)

Integration information sourced from real user reviews.

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G2 reviews are authentic and verified.

Here's how.

Verified User in Market Research

Mid-Market (51-1000 emp.)

6/27/2024

"Great tool for freelancers and orgs of all sizes to streamline their social media communication"

4.5/5

What do you like best about SocialPilot?

It gets you all platforms under one roof and so you can manage all your marketing and communications from the same tool. No need to post from multiple channels. I like its content discovery and curation feature as it helps me with new ideas for my social media posts. Also, their pricing is quite affordable for freelancers and SMBs. It took me just 15 mins to get started. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish there offered more capabilities to segment the target audience, but overall I am satisfied with its performance. One can always want for more integrations, but it covers all major social media tools and so no complaints. It's value for money! Review collected by and hosted on G2.com.

Response from Khanjan Kotecha of SocialPilot

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We are thrilled to hear that SocialPilot has been a valuable tool for managing social media across various platforms. It's fantastic to know that our content discovery and curation feature has helped generate new ideas for your posts and our pricing structure meets your needs and that you found the setup process straightforward and quick.

We appreciate your feedback regarding audience segmentation and additional integrations. Our team is always working to enhance our features, and your input is invaluable in guiding those improvements.

Thank you for choosing SocialPilot and for sharing how it helps streamline your content distribution and campaign planning. If you have any further suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/13/2024

"Easy to use for streamlining work flows"

5/5

What do you like best about SocialPilot?

How easy it is to use, the ease of integration and integration Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Renewal of API connections which means they have to be reconnected. Review collected by and hosted on G2.com.

Mortellis H.

Chief Executive Officer

Small-Business (50 or fewer emp.)

8/14/2024

"Very professional"

5/5

What do you like best about SocialPilot?

The post were above my expectations on the professionalism and quality of the post Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Nothing at all they were perfect and didn't overwhelm my profile Review collected by and hosted on G2.com.

Julio A.

Adjunct Professor of Marketing

Small-Business (50 or fewer emp.)

11/21/2022

"A super affordable tool that gets the job done"

5/5

What do you like best about SocialPilot?

I was attracted to Social Pilot for its ability to curate and post to a social channel. I found it easy to use and intuitive to anyone who has done any computing. The price point for its functionality is also very attractive. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I would love to be able to save an audience profile. Something that would include job titles or at the very least geographic locations. Aside from that it is a great platform for the price point. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Julio, I'm thrilled to hear that you find SocialPilot intuitive and effective for managing your social channels.

Regarding saving audience profiles, gathering details such as job titles or geographic locations is restricted by the API from social platforms, affecting not only us but also our competitors. However, I'll keep an eye out for any changes in this regard.

I'm always here to listen to more of your experiences or address any concerns. Feel free to reach out anytime at ranajit@socialpilot.co.

Ranajit

Customer Success Manager

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/13/2024

"Good Software but needs updates."

3.5/5

What do you like best about SocialPilot?

I like that Social Pilot stores all of your pages in one easy to find place. I had a team that was working on a ton of different clients but we all had access and could see the posts scheduled to go out. The teamwork was easy and it helped with scheduling from all our pages. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There were some bugs with how it was used. It didn't always sync correctly and was difficult to figure out at first. Review collected by and hosted on G2.com.

Nick A.

Small-Business (50 or fewer emp.)

1/16/2024

"Number 1 Tool in our Social Toolbox"

5/5

What do you like best about SocialPilot?

SocialPilot is by far the most consistent and affordable tool we've used in managing our clients' social media. It is efficient and effective in creating, posting/scheduling our social media content. The integrations for short linking, custom fields, bulk uploading, and a few more make our lives a lot easier and far less repetitive. Customer support has been fast and attentive whenever needed, which has been rare in the 3-4 years we've been using SocialPilot. Very easy to implement, as well as a low learning curve to train our clients and team. This is a daily use tool, we couldn't operate without it. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

We would like more social engagement options, as well as more robust reporting. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Nick, We're thrilled to hear that SocialPilot has been a consistent and invaluable tool for your team over the past 3-4 years. Thank you also for sharing your insights on the areas where you'd like to see improvements, particularly in social engagement options and reporting. Your suggestions are crucial in guiding our ongoing efforts to enhance the platform. I've already passed your valuable feedback to our product team for consideration.

If you have any specific ideas or features you'd like to see in these areas, please feel free to drop me an email at ranajit@socialpilot.co. I'd love to discuss your requirements further and explore how we can tailor our platform to better meet your needs.

Thanks for being a part of the SocialPilot community, Nick. We look forward to continually serving you and making your experience even better.

Ranajit

Customer Success Manager

Brandon C.

Digital Marketing Apprentice

Mid-Market (51-1000 emp.)

6/14/2024

"Great multi-platform scheduler"

5/5

What do you like best about SocialPilot?

SocialPilot is a great tool for scheduling posts across multiple platforms with the ability to share across my team. I like the function where you can edit copy per social media account. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

A few times videos have not gone to Instagram, could be due to our end error though. Review collected by and hosted on G2.com.

Response from Khanjan Kotecha of SocialPilot

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Dear Brandon C., Thank you for your wonderful 5/5 review! We're delighted to hear that SocialPilot has been a great tool for scheduling posts across multiple platforms and that it helps your team solve the problem of creating individual posts for each platform

We appreciate your understanding regarding the occasional issue with videos not posting to Instagram. If this problem persists, please don't hesitate to reach out to our support team support@socialpilot.co —we're here to help resolve any issues you encounter.

Brookelyn W.

Owner/CEO/Graphic Designer

Small-Business (50 or fewer emp.)

3/7/2024

"Tried many, this is the best!"

5/5

What do you like best about SocialPilot?

I looked for a while to find the perfect tool for my social media marketing agency. Everything was too expensive, didn't have exactly the tools I needed, or just didn't work right. SocialPilot has been the best tool I've found! It has everything I could need! Scheduling, analytics, ease of use, affordable, and more! Highly suggest for anyone looking to run their social media channels! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Nothing really. I love everything about it. More options of custom reports would be great. Also something to compare competitors (similar to what eclincher offers). Review collected by and hosted on G2.com.

Response from Sukhpreet Anand of SocialPilot

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Hi Brookelyn, Thank you for your review, it absolutely made my day! I'm delighted to hear that SocialPilot has become the perfect tool for your social media marketing agency. Your feedback on the scheduling, analytics, ease of use, and affordability truly warms our hearts.

If there's ever anything specific you'd like to explore on custom reporting, I'm here for you! Feel free to drop me a message at sukhpreet@socialpilot.co, and let's discuss how we can tailor things to fit your agency's requirements.

Sukhpreet Anand

Head of Customer Success

Sheree C.

Mid-Market (51-1000 emp.)

12/6/2023

"My favorite social media scheduling platform"

4.5/5

What do you like best about SocialPilot?

I have used other social media scheduling platforms and I find SocialPilot the most intuitive and glitch-free program I have used. The scheduling is extremely simple and I like that I can see how my posts will look when posted. I use the platform once weekly to schedule weeks and months ahead and I come back and check basic but impactful analytics often. Adding multiple social networks across the various work divisions that I am in charge of, was very simple. I have not encountered any issues in integration or use, but I have received several emails from SocialPilot assuring me that I have access to help if I do have any issues. One of my most used features of the SocialPilot platform is the content library. I love that I can store evergreen posts and schedule them anytime and quickly. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I tend to be critical when weighing the pros and cons of online platforms, but thus far, I have found no cons to SocialPilot. I'm very satisfied with the product and any issues I might have had come from my own navigation of the platform as a relatively new customer. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

My biggest problem that I face as a Marketing Coordinator is finding the time to post to social media daily across several platforms. This becomes cumbersome and when my work volume is heavier, forgetting to post to social becomes an issue. I love that I can schedule out weeks and months in advance when my workload is lighter and that I now have the freedom to create and strategize social posting and implement scheduling those campaigns at one time. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Sheree, We're delighted to hear that you find our platform intuitive, glitch-free, and that the scheduling process is simple for your needs. Your satisfaction is our priority, and it's wonderful to know that our content library and scheduling capabilities are making your social media management more efficient.

We appreciate your feedback and are thrilled that you haven't encountered any cons with SocialPilot. If you ever have questions, need assistance, or want to share more insights, please feel free to reach out to me at ranajit@socialpilot.co. I'm here to help!

Ranajit

Customer Success Manager

Ellie M.

Enterprise (> 1000 emp.)

12/6/2023

"We have loved using SocialPilot to schedule our social media posts at the University."

5/5

What do you like best about SocialPilot?

SocialPilot is a user-friendly programme, perfect for all users. It's perfect for scheduling our posts in advance, and provides all the channels we use in the job. There is no limit to when you want to schedule and how often. Customer service has been great when requiring help with anything at all. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

We haven't encountered any issues using the SocialPilot programme. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

As we are a bilingual university, we have to ensure that all our social media posts are translated to Welsh as well as English. This allows us to schedule what we want to post, ensuring we have time to turn around our translation, in advance. Social Pilot saves us time by scheduling the posts, as we can post these onto our channels outside of our working hours. When searching around for a social media scheduling programme to use, Social Pilot came up as the most cost-effective for what we were receiving. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Ellie, Thank you for sharing your positive experience with SocialPilot! It's great to know that you find our program perfect for handling bilingual posts and that our customer service has been helpful when needed.

We appreciate your feedback, and we're delighted that SocialPilot is helping you save time and streamline your social media management for a bilingual university. If you ever have further questions or need assistance, feel free to reach out to me directly at ranajit@socialpilot.co. I'm here to help ensure you continue to have a smooth experience with SocialPilot.

Ranajit

Customer Success Manager