SocialPilot Reviews & Product Details

SocialPilot is a social media management software used by marketing agencies, small businesses, and in-house marketing teams to schedule, manage, and analyze social media activity across multiple accounts and clients from one platform. Key features include: 📅 Social media scheduling and bulk scheduling of up to 500 posts via CSV upload 🗓️ Social media calendar for daily, weekly, and monthly post planning 💬 Social media inbox for managing comments, messages, and mentions across platforms 👥 Role-based team collaboration with client approval workflows 🤖 AI-powered content creation with caption generator, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content generation 📊 Social media analytics, post performance tracking, competitor reports, and custom reporting 🏷️ White-label social media management platform and reporting for agencies 🔗 MCP server integration to manage social media workflows directly through Claude AI 🌐 Supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile SocialPilot is designed for agencies and teams managing multiple social media accounts and clients. It centralizes social media scheduling, AI content creation, engagement, reporting, and client collaboration in one platform, eliminating the need to switch between tools. A 14-day free trial is available with no credit card required.

Seller

SocialPilot

Discussions

SocialPilot Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Jimit Bagadiya (Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic )

Pricing

Pricing provided by SocialPilot.

Essentials

$30.00

Per Month

Standard

$50.00

Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 846 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

SocialPilot Integrations

(11)

Integration information sourced from real user reviews.

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G2 reviews are authentic and verified.

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Patrick L.

Small-Business (50 or fewer emp.)

1/9/2024

"A Clean and Easy to Use Social Media Marketing Tool"

4/5

What do you like best about SocialPilot?

We use Social Pilot on a near daily basis has served our company very well for many years. Our ability to schedule social posts across multiple platforms for multiple websites with ease has been very helpful to us. Implementing Social Pilot into our social platforms is a piece of cake. Any time we've needed assistance or had a question customer support has been very helpful to us. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

As a primary B2B social user we would have liked better integration with LinkedIn with the ability to tag individuals in posts without having to additionally log into LinkedIn to do so. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Patrick, Thank you for sharing your positive experiences with SocialPilot over the years, and we're thrilled to have played a role in making social post scheduling across multiple platforms seamless for your company.

Your feedback on LinkedIn integration is invaluable. Currently, while our tool supports tagging LinkedIn company pages, the direct tagging of individuals in posts is limited due to a constraint imposed by the LinkedIn API. It's essential to note that this isn't a limitation or gap on our end or a unique circumstance—none of our competitors offer this ability either, given that LinkedIn does not provide API support for it.

We understand the significance of this feature, especially for B2B social users, and we appreciate your understanding. I've relayed your suggestion to our product team for future considerations, and we'll continue exploring ways to enhance our platform within the confines of the available APIs.

If you ever have more insights, questions, or need further assistance, please feel free to reach out to me directly at ranajit@socialpilot.co. I'm here to help and ensure you continue to have a positive experience with SocialPilot.

Ranajit,

Customer Sucess Manager

Heather P.

Small-Business (50 or fewer emp.)

1/19/2024

"Easy to use, great reporting, affordable"

5/5

What do you like best about SocialPilot?

SocialPilot is extraordinarily easy to get up and running in, and I can quickly onboard new team members to the platform just as easily. The customer service is excellent, and I can pick and choose which features are right for my clients. I love the detailed analytics that I can schedule and send to clients; makes month-end reporting a breeze. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There aren't many downsides, in my opinion. I think my biggest hurdle is keeping costs low while offering great service to my clients, and the next price jump is prohibitively expensive for my business right now. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Heather, Thank you so much for your glowing review and for choosing SocialPilot! It's fantastic to know that onboarding new team members is a smooth process for you. We understand the importance of flexibility in choosing features that suit your clients, and we're delighted that our detailed analytics are contributing to seamless month-end reporting.

Regarding your concerns about costs, we appreciate your honesty. Our goal is to provide value that aligns with your business needs, and your feedback is crucial in helping us refine our offerings. I want to assure you that I'm always here to assist you. If there's anything you need help with or if you'd like to discuss your account further, please don't hesitate to reach out. You can drop me an email anytime at ranajit@socialpilot.co.

Ranajit, Customer Success Manager

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

12/12/2023

"Easy, Affordable, and User-Friendly"

5/5

What do you like best about SocialPilot?

One of my favorite things about SocialPilot is how easy it is to track metrics, and that all of them are the same. Data analysis is so easy with SocialPilot! I use SocialPilot to schedule social media posts every day, usually 2-3 times a day. There was little to no learning curve, and I haven't had to reach out to anyone for assistance! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish that there was a calendar view when choosing a date and time to schedule, maybe one that indicates which days you already have posts scheduled. I post 3 times a day, so it would be nice to see which dates and times I have already scheduled. Review collected by and hosted on G2.com.

Response from Sukhpreet Anand of SocialPilot

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Hello, Thank you so much for taking the time to share your thoughts and experiences with SocialPilot! We're happy to hear that tracking metrics has been a smooth and valuable process for you. It's great to know that our platform has simplified data analysis and made scheduling social media posts a seamless part of your daily routine.

Your suggestion about having a calendar view when choosing a date and time for scheduling is fantastic. We appreciate your feedback on this feature, and I believe it could be a valuable addition to enhance the scheduling experience. I'll definitely bring this up with our product team for further discussion.

If you're open to it, I would love to discuss your specific requirements and gather more insights to ensure that any potential improvements align perfectly with your needs. Feel free to reach out to me at sukhpreet@socialpilot.co, and we can schedule a time for a detailed conversation.

Sukhpreet Anand

Head of Customer Success

James D.

Small-Business (50 or fewer emp.)

3/7/2024

"simplicity"

5/5

What do you like best about SocialPilot?

I am not social media literate, but I needed to setup and manage social media accounts for my business. SocialPilot made it easy for me to connect my social media accounts and post content to 8 different platforms on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I can't say there's anything I don't like, but I would like to see access to more platforms in the future. However, they allow up to 10 for my account, which is more than enough right now. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi James, Thank you for your positive review! I'm delighted to hear that SocialPilot has made managing your social media accounts easy. Regarding access to more platforms, I want to mention that we have plans that allow you to add additional accounts. If you're interested in exploring this further or have any specific requirements, feel free to connect with me at ranajit@socialpilot.co.

Your satisfaction is our priority!

Ranajit

Customer Success Manager

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/13/2024

"Social Pilot is making us look like we have it together!"

5/5

What do you like best about SocialPilot?

Their platform allows our social media firm to make our engagements easy to read, easy to schedule and easy to review. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Nothing yet. So far we have been using this program for a month now and love it! Review collected by and hosted on G2.com.

Dana H.

Owner

Small-Business (50 or fewer emp.)

11/28/2023

"Great platform to schedule your social posts on the meaningful channels"

4.5/5

What do you like best about SocialPilot?

I have been very pleased with Social pilot and have been using it for more than a year to schedule all of my social media posts. I am able to input all of my content one time and schedule it for all of MY relevant channels with only a few adjustments for various channels. I am able to sit down in one session and schedule all of my posts for the upcoming month.. I could do the whole year if I so chose. The platform provides great information about my posts so that I can tailor them for each channel, and option to help optimaze each post. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I must say that I am a bit frustrated with some of the restrictions on media content (i.e. size, proportions, length, frame rate, etc.) because I can post the exact same media that SP resticts if I go and do it manually on the platform. Review collected by and hosted on G2.com.

Clifton P.

Creative director / owner

Small-Business (50 or fewer emp.)

8/17/2022

"Good Social Media Tool But Needs Some Improvement"

4/5

What do you like best about SocialPilot?

Ease of use and versatility. Also the number of social media platforms available. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Pricing plans and lack of versatility in users, plans, etc. etc. And customer support is the worst. Takes quite some time to get back via email. How about offer chat?!? Review collected by and hosted on G2.com.

Response from Khanjan Kotecha of SocialPilot

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Thank you, Clifton, for your thoughtful review!

We’re delighted to hear that you appreciate the ease of use and versatility of SocialPilot, as well as the wide range of supported social media platforms.

We apologize for any inconvenience caused by our pricing of plans and customer support. We’re continuously working to improve our services and are excited to let you know that we’re exploring options for live chat support to better serve our users. Your feedback is invaluable in guiding these enhancements.

Kindsey H.

CMO

Computer & Network Security

Small-Business (50 or fewer emp.)

8/23/2022

"Love social pilot!"

5/5

What do you like best about SocialPilot?

I like best that I can schedule out posts far in advance. This saves me time and allows me to prep months in the future. Social pilot has been a great asset to my marketing. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

What I dislike most about Social Pilot is the link function - I have to delete the link off of Facebook and LinkedIn posts since it grabs it but have to leave the link on Twitter posts. Not sure if this is something social pilot can change or not. Review collected by and hosted on G2.com.

Melissa E.

Mid-Market (51-1000 emp.)

3/19/2024

"Overall works great for our team!"

3.5/5

What do you like best about SocialPilot?

Easy to setup & add our entire team to get started quickly! Easy process to create & review social posts amongst the team. Easy to send for review, chat about changes & post on multiple channels at once. customer support is also very responsive! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There's a few features we saw advertised that are no longer available when we asked customer service about them. One being the ability to boost a post on FB. I wish they would update old blog posts about these features to show they're no longer available. It is also limiting in what the "content scheduler" can do vs the admin. We would prefer that features be accessible individually and turned off/on per user instead of complete roles. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

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Hi Melissa, I'm thrilled to hear that you find SocialPilot easy to set up and use, especially for collaborating with your team on social posts. We strive to provide responsive customer support, so it's great to know you've had a positive experience in that regard.

Regarding the features you mentioned, I apologize for any confusion. We no longer offer paid campaigns, and I'm sorry if you saw that advertised somewhere. If possible, could you forward that information to me? I'll review our blogs to ensure accuracy and clarity.

I'd be happy to give you a tour of the platform and discuss the different roles we offer. Understanding your requirements better will help us work on solutions that meet your needs.

Feel free to reach out anytime to discuss, get a tour, or share more of your experience at ranajit@socialpilot.co.

Ranajit,

Customer Success Manager

Kali G.

Mid-Market (51-1000 emp.)

11/21/2023

"Solid Social Media Management Tool"

5/5

What do you like best about SocialPilot?

When we were looking for a social media management tool I wanted something reasonably priced that had all of the platforms we use and was easy to use for my staff. We really love the calendar display being offered in both day, week, and month views. Implementation was super easy and the integration was a breeze. We use it every day in our roles for the agency and the customer support has been top-notch. We honestly are so happy with it. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

The only complaint we have about the tool would be the analytics function. It doesn't always match the source and we find the results skewed. We also often can't get all of the data we are looking for through the tool and have to go to the source anyway. Review collected by and hosted on G2.com.