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Social Hub.AI Reviews & Product Details

Based on innovative technologies such as Cloud- Native, LLM and Web3, the integrated design of CRM, CDP and MA is adopted to help brands build Omni-channel consumer operation capabilities.

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Techsun

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Social Hub.AI Community

Overview by

Social Hub .AI (Techsun rapid expansion in Asia Pacific. Hiring multiple sales roles based out of Japan and Singapore)

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Social Hub.AI Reviews (11)

Reviews

Social Hub.AI Reviews (11)

4.3

11 reviews

Review Summary

Generated using AI from real user reviews

Users consistently praise the software for its ease of use and time-saving features, making social media management more efficient. The AI capabilities, such as content scheduling and customer insights, enhance user experience and productivity. However, some users note that it can lag on mobile devices and may require patience to fully understand its advanced features.

Pros & Cons

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Personalization Services (1) Personalization (1) Helpful (1) Customer Engagement (1) AI Technology (1) Poor Support (1) Poor Customer Support (1)

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Keshav S.

Assistant Marketing Manager

Small-Business (50 or fewer emp.)

5/7/2024

"Its a cutting-edge marketing product that uses AI technology to enhance digital marketing efforts."

4/5

What do you like best about Social Hub.AI?

Its cutting-edge tools and methodologies, redefines the customer-brand interaction landscape, empowering brands like us to glean deep insights into customer behavior and devise highly personalized campaigns that resonate with their target audience. One of the best features of Social Hub.AI is its commitment to data security and consumer privacy. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Customer support could be improved a little. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

Social Hub.AI is simplifying the process of creating data-driven operations, allowing brands like us to enhance customer loyalty, launch impactful campaigns, and optimize their interactions with customers efficiently. Plus Shoutout to the transformative approach to consumer engagement. Review collected by and hosted on G2.com.

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Gouthami K.

Email Marketing Specialist

Small-Business (50 or fewer emp.)

5/7/2024

"One-stop solution to customer performance analysis"

4.5/5

What do you like best about Social Hub.AI?

I like its comprehensive approach to analyzing customer performance beacuse it provides a deeper understanding of customer preferences by understanding their behavior across various channels such as social media. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

There are no any major dislikes, but people who are new to AI-driven tools may require additional training to become familiar with the features of Social Hub.AI. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

It helps me save time by reducing complexity in the process of extracting insights from vast data, and it makes the decision-making process easier by providing real-time insights. Review collected by and hosted on G2.com.

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This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Jessica C.

Influencer

Small-Business (50 or fewer emp.)

9/29/2023

"Simple social media management"

4/5

What do you like best about Social Hub.AI?

I like that Hub.ai is a simple social media management service. The Ai learns while you work. It's made to be efficient and save you time. I can't believe it actually recognizes 17 different languages and then provides you with important data. The AI can perform certain actions, such as liking or hiding, itself. If an answer is required, the AI will suggest it to you. It can assist with captions and hashtags too! It offers a simple content planner which is available to publish on several social media platforms; including, Facebook, LinkedIn,Instagram,X(Twitter),TikTok and Pinterest! Imagine the time you could save with this content planner! It's simple, functional and automatic! It offers filter management, an editor,

media library, Facebook ads and more. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

I don't like that there are only about 600+ "happy customers". It's great that they are satisfied but that's an extremely low customer number. Also, they offer different bundles with pricing and features comparison but the pricing isn't even in USD. And the comparison chart is a little overwhelming to look at and compare features from each package. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

It helps solve the issue of constantly trying to manually plan your social media content and more. It offers a variety of integrated services for your social media and on various platforms. It makes creating and posting your content easier and with ai a available offering automatic features and integrations. Offering analytics, security and more just makes an all in one social media management service! Review collected by and hosted on G2.com.

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This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Rashmi T.

Social Media Analyst

Mid-Market (51-1000 emp.)

9/14/2023

"It makes my social media management work so easy!"

3.5/5

What do you like best about Social Hub.AI?

I love its content scheduling feature; it helps me plan social media posts for all the clients, and I love the tool's ease of use and effectiveness. I also enjoy their predictive feature that lets me automate 70% of my tasks. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Some advanced features in the tool took some time to understand my requirements, since it is an adaptive tool, you need to have patience to get it started and then it is very easy to use. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

It helps me in marketing automation, content planning, and scheduling. I mainly use it to plan my content, allowing me to maintain consistency without missing out on anything. It also learns my requirements and notifies me if I forget something while planning and scheduling content. The platform also has a good analytics and insights feature. Review collected by and hosted on G2.com.

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

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This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Osama Bin S.

Cashier

Small-Business (50 or fewer emp.)

4/25/2024

"Easy access"

5/5

What do you like best about Social Hub.AI?

Extract data and images video from other sources Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Too much dependency and sometimes data stoled and privacy issue Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

Easy use Review collected by and hosted on G2.com.

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This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Emmanuel V.

Small-Business (50 or fewer emp.)

8/30/2023

"The best platform for machine learning"

5/5

What do you like best about Social Hub.AI?

Mainly its dark theme and easy access, thus giving a sense of comfort when using the platform. I also like all the options they provide for machine learning. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Loading processes sometimes take a while to process; in some cases, you have to completely exit the platform to try to continue with what you were doing at the moment. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

It makes it much easier for me in the way of processing an intelligence capable of answering any questions the client may have at that moment. Sometimes it has its errors, but it provides enough for its main function. Review collected by and hosted on G2.com.

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This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

This review has been translated from Spanish; Castilian using AI.

Beverly H.

Mid-Market (51-1000 emp.)

9/12/2023

"Nice customer data management"

4/5

What do you like best about Social Hub.AI?

Collaboration with my team for selling new customers through SocialHub.Ai platform is more easy and it shows lot of insights and great reports based on market changs. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Everything is easy and use friendly for me and I thought creating campaigns can be offer more options to users. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

Create marketing campaigns with easy and user-friendly platform and I can customize each campaign based on users needs and clients category. This Automation helps to develop our marketing and boost our selling. Review collected by and hosted on G2.com.

Validated through a business email account

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Verified User in Computer & Network Security

This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.

Mid-Market (51-1000 emp.)

12/7/2023

"Straightforward socials scheduler for busy teams"

4/5

What do you like best about Social Hub.AI?

TThe content planner is very intutive for teams that need additional context and approvals. Very easy to see channel, type, add notes, and set remdinders. For planning and more importantly, approving content, it's great. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

More analytics around SEO and keywords would be a great additional and allow us to bring this view as well. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

Automating our content calendar and giving a more transparent approval review process across our channels. Review collected by and hosted on G2.com.

Validated through a business email account

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Archa D.

Customer Success Manager

Small-Business (50 or fewer emp.)

9/11/2023

"Very simple to use!"

4.5/5

What do you like best about Social Hub.AI?

It is a great product for managing marketing tools and reporting. I have used this a lot in the past. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

DIfficult to use on mobile as it lags a lot. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

Reporting is very clear, precis and I am able to collaborate better with customers and team members. Review collected by and hosted on G2.com.

Validated through a business email account

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Verified User in Marketing and Advertising

This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.

Small-Business (50 or fewer emp.)

9/5/2023

"Saves me a lot of time!"

4/5

What do you like best about Social Hub.AI?

The software is very quick and extremely reliable. It has made my life very easy! I love managing my company's social media. Review collected by and hosted on G2.com.

What do you dislike about Social Hub.AI?

Sometimes it hangs and works better on certain browsers only. Review collected by and hosted on G2.com.

What problems is Social Hub.AI solving and how is that benefiting you?

It has helped with increaseing engagement and tracking performance. I am able to also monitor and create custom dashboards. Review collected by and hosted on G2.com.

Validated through Google using a business email account

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.