Very easy to set up, in an afternoon everything was ready and my program was launched. Review collected by and hosted on G2.com.
really 10/10, i wish it was free but the app is so cool i understand their business model! Review collected by and hosted on G2.com.
Very intuitive, great features, integration with Klaviyo is simple and styling to suit brand is easy. The pricing is extremely good value and the support is first class. We've had no issues at all with the performance of the app and we are rolling it out to our other stores over the next few months. Review collected by and hosted on G2.com.
I haven't found any downside yet everything works perfectly so far. Review collected by and hosted on G2.com.
We're thrilled to hear that you find Smile.io intuitive, with great features and easy integration with Klaviyo. We're also glad to hear that you find our pricing to be extremely good value and that you've had a first-class support experience. Thank you for your feedback!
We’ve had a great experience using Smile.io to manage the rewards points program for our website, iderma.com. The platform is incredibly easy for our team to manage on the backend, and just as important, it’s simple and intuitive for our customers to use and understand. Review collected by and hosted on G2.com.
No real downsides to date, we've used Smile for the last 4 years with no real issues. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with Smile.io! We are thrilled to hear that our platform has been easy to use for both your team and customers, and that it has helped re-engage your existing customers and boost repeat purchases. It's great to know that the rewards program has played a significant role in increasing your revenue growth.
If you ever have any questions or need assistance with managing your rewards program on Smile.io, please don't hesitate to reach out on help@smile.io. We are here to support you every step of the way. Thank you for being a valued customer for the past 4 years, and we look forward to continuing to provide you with excellent service.
I find Smile.io easy to use, which is great for my coffee shop's website. I also think the different programs you can set up are very valuable. The initial setup was very easy too. Review collected by and hosted on G2.com.
Oh, you can do the basic needs without a subscription. But some of the stuff I wanted to do, I need a subscription, and I'm not willing to pay that at the moment. Review collected by and hosted on G2.com.
This app appealed to me from the early days of setting up my store, and I’ve been using Smile.io for many years. It does what I need for my business and continues to meet my needs. Review collected by and hosted on G2.com.
There’s not much to dislike overall, but I feel the customer experience on the website isn’t very clear. I also get a lot of questions about how to use it. Review collected by and hosted on G2.com.
I like how easy Smile.io is to set up and how effectively it drives repeat purchases. The seamless integration with Shopify is a huge plus, and I appreciate how customizable the rewards program is. We switched to Smile.io for its better ease of use and integration, especially since the setup was very quick and straightforward. Review collected by and hosted on G2.com.
We'd like more advanced customization and better analytics from Smile.io. More flexible rewards settings and deeper analytics in Smile.io would help. Review collected by and hosted on G2.com.
Hi Ryan,
Thanks for leaving this review and thanks for being a Smile customer for the past 4 years. I'm glad you are enjoying Smile and that we help to increase your customer's repeat purchase rate. Please reach out to help@smile.io if you ever need anything.
The service is easy to set up and use, and the customer service team has been very helpful. Integrating it with my BigCommerce website platform was super simple, and the dashboard is straightforward and easy to navigate. I was able to set up my rewards program within minutes, and I’ve been extremely happy not only with the return on investment, but also with the app’s performance on my website. Review collected by and hosted on G2.com.
I would love it if they could add a way to have different rewards for different customer groups. For example, wholesale receives a different reward than retail customers. Review collected by and hosted on G2.com.
Hi there!
Thanks so much for the review of Smile, I'm so pleased to hear that you found Smile easy to set up and that we deliver great customer service.
We are always looking for feedback on how we can improve things for our merchants so thank you and I welcome this feedback. If you do need anything in the future please send us a note to help@smile.io anytime and we'll be more than happy to help.
Really easy to use as a reward programme Review collected by and hosted on G2.com.
Nothing, I find it really useful and my customers seem happy Review collected by and hosted on G2.com.
I really like that Smile.io has many features that work well together from start to end. It's easy for customers to learn how to use the points and understand how they gain them. The entire funnel is really well done and effectively encourages customer loyalty. I find it works really well for its intended purpose. The initial setup was also very easy. Review collected by and hosted on G2.com.
If anything, maybe the price could go down. Review collected by and hosted on G2.com.
It’s easy to navigate, the setup is straightforward, and it works seamlessly with our Shopify store. Review collected by and hosted on G2.com.
Can't think of anything at the moment. It does what it's supposed to do Review collected by and hosted on G2.com.
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