--- title: SmartTouch NextGen Reviews meta_title: 'SmartTouch NextGen Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SmartTouch NextGen works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-06-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # SmartTouch NextGen Reviews **Vendor:** SmartTouch Interactive **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 3.3/5.0 **Total Reviews:** 3 ## About SmartTouch NextGen SmartTouch® NexGen is a lead-nurturing, CRM/Marketing Automation platform designed by real estate marketers for real estate marketers. It combines a robust sales CRM with innovative marketing automation so you can sell more with less effort. NexGen’s central database puts everything in one place and allows for time-saving marketing automation and in-depth sales tracking that can track where a lead is in the buying process, help your sales team focus on the right leads at the right time, with the right message, and help you better understand your marketing ROI. Marketing Automation Features: - Lead Capture (Registrations, Surveys, Forms, Smart Adaptors) - User Defined Lead Notifications with Email and Text Alerts - Dynamic Lead Scoring Contribution from Opens and Clicks - One-Click Preference Updates for Auto Re-Engagement - List Segmentation for Dynamic Workflow Triggering - Automated Email Series or Drip Campaigns - Standard & Custom Reports - Automated UTM Tracking for Google Analytics - Smart Web Visit Tracking with Automated Follow-Up and Notifications - Facebook Ads Lead Get Adapter and Workflows Email Marketing Features: - Pre-Designed Content and Layouts for Campaigns and Email Creation - Campaign Dashboard with Analytics and Engagement Insight - Active Contacts Segmentation for Improved Deliverability - Comprehensive Click Rate Reporting - Email Validation - On-Behalf-Of Sending Capabilities - List Segmentation for Targeted Campaign Sends - Smart List Cleaning for Quality and Improved Deliverability - Email Previews Powered by Litmus® - Integrated Spam Testing CRM Features - Graphical Dashboard with Real-Time Updates and Drill-Down Reporting - Notification Center with Alerts for Reminders and Other CRM Tasks - Smart Alerts to Sales for Buyer Engagement with Automated Follow-Up - On-Behalf-Of Actions, Tours & Reminders to Track Sales Activities and Traffic - Configurable Dropdown Options, Custom Tabs & Fields - Broadcast Text Messaging to ‘Ok to Text’ Lists - Send 1-to-1 Email Using Pre-Designed Sales Templates - Lead Scoring for Dynamic Updates to Contacts and Hot List - Advanced Real Estate Reports Using Advanced and Saved Searches - Social Profile Sync ## SmartTouch NextGen Reviews ### 1. Keeps me engaged **Rating:** 3.0/5.0 stars **Reviewed by:** Nicole H. | Quality Control Laboratory Technician, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about SmartTouch NextGen?** I love the ease of navigation and being able to present multiple presentations at a time. **What do you dislike about SmartTouch NextGen?** It’s lack of functionality and long loading. **What problems is SmartTouch NextGen solving and how is that benefiting you?** It makes meetings and inservices much more engaging. ### 2. Meh... **Rating:** 2.0/5.0 stars **Reviewed by:** Rebecca C. | Marketing Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about SmartTouch NextGen?** Intuitive navigation and data export tool. **What do you dislike about SmartTouch NextGen?** Lack of functionality. Difficulty integrating for email marketing. **Recommendations to others considering SmartTouch NextGen:** As for any software implementation, detailed training and background should be given to users. **What problems is SmartTouch NextGen solving and how is that benefiting you?** We were looking to manage lead nurturing and scoring. ### 3. Great for Education **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about SmartTouch NextGen?** I love the ease of creating multiple types of presentations and displaying them on my SMART board. This is a great interactive tool for education. **What do you dislike about SmartTouch NextGen?** It is slow to load which makes me have to take care of that before class. **What problems is SmartTouch NextGen solving and how is that benefiting you?** This makes my classes much more engaging and interactive. This improves student understanding and participation. ## SmartTouch NextGen Discussions - [What is SmartTouch NextGen used for?](https://www.g2.com/discussions/what-is-smarttouch-nextgen-used-for) - [View SmartTouch NextGen pricing details and edition comparison](https://www.g2.com/products/smarttouch-nextgen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+14%3A51%3A25+-0500&secure%5Bsession_id%5D=bf13d200-8438-4bb9-8ba9-995e141a0947&secure%5Btoken%5D=cda73f4fc57a848db726e86e4caa3ed43237fcbde95a63a63aa6f0c929eda0d2&format=llm_user) ## SmartTouch NextGen Features **Client Management** - Lead Scoring - Contact Management - Lead Generation **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making ## Top SmartTouch NextGen Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,480 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (415 reviews)