--- title: SmartCAD Reviews meta\_title: 'SmartCAD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SmartCAD works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 1 scale: '5' date\_modified: '2025-03-10' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # SmartCAD Reviews & Product Details SmartCOP's Computer Aided Dispatch system, SmartCAD is a state-of-the-art multi-agency, multi-jurisdictional public safety software solution for law enforcement, fire, EMS, and other public safety agencies. * * * Seller [SmartCOP](https://www.g2.com/sellers/smartcop-0cdb95a5-fe92-4119-9310-95eb1a77dd79) Discussions [SmartCAD Community](https://www.g2.com/products/smartcad/discuss) Overview by Laura Simcik Show More ## Top-Rated Alternatives [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(353) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ ![Aladtec by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aladtec by TCP") Aladtec by TCP 4.5/5(116) ](https://www.g2.com/products/aladtec-by-tcp/reviews) [ ![ImageTrend](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ImageTrend") ImageTrend 4.2/5(47) ](https://www.g2.com/products/imagetrend/reviews) [ View All Alternatives ](https://www.g2.com/products/smartcad/competitors/alternatives) ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") UL Verified User in Law Enforcement Enterprise (\> 1000 emp.) 6/21/2021 "SmartCAD is beneficial, however can lag/freeze" 3.5/5 What do you like best about SmartCAD? I love the layout of how you can customize the features and screens to your liking. Review collected by and hosted on G2.com. What do you dislike about SmartCAD? The constant lagging and freezing of the program. Review collected by and hosted on G2.com. What problems is SmartCAD solving and how is that benefiting you? The problems that are solved are being able to properly dispatch due to the layout of the screen. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of SmartCAD for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Everbridge 360 (Critical Event Management) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/f88209bb97c2f802b9fb6d8ed731981f/everbridge-360-critical-event-management.svg "Everbridge 360 (Critical Event Management) Logo") Everbridge 360 (Critical Event Management) 4.5 (353) Everbridge Mass Notification with Incident Communications enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification solution keeps your contacts informed before, during, and after all events, operational incidents, and emergencies. The solution features robust analytics, GIS capabilities, and flexible contact management for both public and employee alerts. In addition, customers with global contacts can leverage a single access point to notify contacts and manage contact data across multiple distributed data stores — a unique “globally local” approach.  ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews "Everbridge 360 (Critical Event Management)")[ 2 ![Aladtec by TCP Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cb9d51a06e9fbba436f96baa1a75df23/aladtec-by-tcp.png "Aladtec by TCP Logo") Aladtec by TCP 4.5 (116) Online Employee Scheduling & Workforce Management ](https://www.g2.com/products/aladtec-by-tcp/reviews "Aladtec by TCP")[ 3 ![ImageTrend Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a28e83c6260d736c3f918bca643abc6b/imagetrend.svg "ImageTrend Logo") ImageTrend 4.2 (47) ImageTrend’s software transforms incident data into actionable intelligence to help healthcare and emergency service providers address systemic challenges and significantly impact the communities they serve. Our comprehensive data analytics and integration capabilities help customers streamline operations, shape long-term strategies, and improve outcomes. ](https://www.g2.com/products/imagetrend/reviews "ImageTrend")[ 4 ![First Due Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8c9abadecb53a920324a03eb768d3d04/first-due.svg "First Due Logo") First Due 4.5 (44) First Due is a complete solution to streamline your Fire & EMS agency's workflow. First Due suite unifies all your agency's critical functions, including NFIRS, ePCR, Fire Prevention, Pre-Incident Planning, Scheduling & Personnel Management, Assets & Inventory Management, Training, Community Engagement, Mobile Response, and more - all within a single application. We believe that data-driven and responder-focused solutions are the future of Fire & EMS operations, which is why our suite performs independently as best-of-breed applications and together as the last piece of software your agency will need to buy. You'll save time and money eliminating the need to manage multiple platforms and struggle with manual data entry. First Due is available anywhere on any device, providing your team with the flexibility they need to stay productive, whether at the station, responding to incidents, or engaging with the community you serve. This means you can spend less time worrying about logistics and more time focusing on the things that matter most - protecting your community and saving lives. At First Due, we understand the unique challenges that Fire & EMS agencies face, which is why we're committed to providing a suite of software solutions that are tailored to your needs. Contact us today to learn more about how our solutions can help your agency work smarter, not harder. ](https://www.g2.com/products/first-due/reviews "First Due")[ 5 ![Smart CAD Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1b8e090502c958cbbd29643c0aca7d0/smart-cad.png "Smart CAD Logo") Smart CAD 5.0 (37) Smart CAD is an intuitive solution for rapid unit dispatching and incident management. Trusted by public safety units and emergency services in over 50 countries, it delivers a full set of features including call handling, case management, location tracking, integrated video feeds, and many more. By streamlining the assignment of first responders, facilitating seamless communication and information sharing, and enabling effective field coordination, Smart CAD enhances operational efficiency and saves time, ensuring timely, coordinated response. ](https://www.g2.com/products/smart-cad/reviews "Smart CAD")[ 6 ![ESO EHR Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_525a0e0eb4fa62ebfac6cfe60ac24f31/eso-ehr.png "ESO EHR Logo") ESO EHR 4.3 (20) ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. ](https://www.g2.com/products/eso-ehr/reviews "ESO EHR")[ 7 ![CentralSquare Public Safety & Justice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c13d9cbd59ca1d2d2884f006aa5689c6/centralsquare-public-safety-justice.svg "CentralSquare Public Safety & Justice Logo") CentralSquare Public Safety & Justice 3.9 (17) CentralSquare Public Safety Pro Suite is the world’s first plug-and-play public safety suite, featuring 911, CAD, RMS, Mobile and Jail—in one place. Built specifically for medium and small-sized agencies, Pro Suite is fast, easy-to-use, and configurable to your agency’s unique needs, so you can drive efficiencies at every level of your organization. ](https://www.g2.com/products/centralsquare-public-safety-justice/reviews "CentralSquare Public Safety & Justice")[ 8 ![Azalea Health Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1535403347/azalea-health-azalea-health.svg "Azalea Health Logo") Azalea Health 3.9 (16) Cloud-based SaaS: electronic health records, practice management, revenue cycle performance services, telehealth, patient portal. ](https://www.g2.com/products/azalea-health-azalea-health/reviews "Azalea Health")[ 9 ![MEDHOST EDIS Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c25d76526013dff1051e62e7b3524c0d/medhost-edis.jpg "MEDHOST EDIS Logo") MEDHOST EDIS 4.3 (15) Emergency department information system that are simple to use and preferred by hospitals nationwide. ](https://www.g2.com/products/medhost-edis/reviews "MEDHOST EDIS")[ 10 ![Tyler Enterprise Public Safety Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b8a752057add4681a1fc9b5f5b03948e/tyler-enterprise-public-safety.svg "Tyler Enterprise Public Safety Logo") Tyler Enterprise Public Safety 4.2 (13) Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates. ](https://www.g2.com/products/tyler-enterprise-public-safety/reviews "Tyler Enterprise Public Safety") [Show More](#) ## Questions about SmartCAD? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartCAD ](https://www.g2.com/products/smartcad/discussions/new) GU Guest User What is SmartCAD used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartcad-used-for) [ View all Discussions ](https://www.g2.com/products/smartcad/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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