# Linnworks Reviews
**Vendor:** LinnSystems  
**Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 97
## About Linnworks
Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever.



## Linnworks Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Linnworks, benefiting from streamlined operations and efficient scaling. (6 reviews)
- Users value Linnworks for its **efficient inventory management** , enhancing operations and simplifying processes with automation. (6 reviews)
- Users appreciate the **efficiency improvement** provided by Linnworks, streamlining operations and enhancing decision-making capabilities. (5 reviews)
- Users value Linnworks for its **platform versatility** , facilitating efficient management across multiple marketplaces and enhancing operational scalability. (5 reviews)
- Users value the **centralized order management** in Linnworks, enhancing efficiency and improving the customer experience. (4 reviews)
- Automation (3 reviews)
- Data Management (3 reviews)
- Users love the **easy integrations** with various platforms, enhancing multichannel selling and seamless import/export functionality. (3 reviews)
- Efficiency (3 reviews)
- Users love the **multiple integrations** offered by Linnworks, enhancing connectivity with major e-commerce platforms seamlessly. (3 reviews)

**What users dislike:**

- Users find the **difficult learning curve** of Linnworks challenging, particularly for new users needing technical expertise. (3 reviews)
- Users experience **long waiting times** for support from Linnworks, leading to frustration and unresolved issues over extended periods. (3 reviews)
- Users report **poor customer support** , noting slow responses and unresolved issues that frustrate their experience with Linnworks. (3 reviews)
- Users report a **slow support response** , leading to frustration and delays in issue resolution with Linnworks. (3 reviews)
- Users find the **complex usability** of Linnworks challenging, especially for new users and navigating its interface. (2 reviews)
- Learning Curve (2 reviews)
- Users express frustration over **missing support features** and prolonged resolution times, impacting their overall experience with Linnworks. (2 reviews)
- Poor Interface Design (2 reviews)
- Slow Performance (2 reviews)
- Users face significant **software bugs** and poor support response, leading to frustration and searching for alternatives. (2 reviews)

## Linnworks Reviews
  ### 1. Benefits we've seen from using Linnworks for last two years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve C. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Linnworks?**

Linnworks has helped us to successfully expand our business through the Marketplace Channels. Rather then access up to 15 different order portals every day, we now have one central place to access the orders, which is really helpful. The fact that we integrate with our carriers and the shipping information is entered automatically into the marketplace portals is a significant admin time saving for us and we believe saves us around 2hrs per day. It's also a very cost effective modelling. We were previously using a partner who charged a % of turnover, but the Linnworks pricing model means we can profitably grow. We didn't require a huge amount of onboarding support, but the team was then when we needed them.

**What do you dislike about Linnworks?**

We were hoping that we could use Linnworks to quickly and easily list new ranges across multiple marketplaces or our full range onto new marketplaces. However, this is not as quick and easy as we hoped, due predominantly to the complexity of having to list products differently across the different marketplaces.

**What problems is Linnworks solving and how is that benefiting you?**

Linnworks solves three problems. Firstly, it's the time saver of having all orders in one location, with shipping automatically updated, rather than having to access individual portals. Secondly, the fact we can upload one stock feed to Linnworks and it updates all marketplaces and channels is a huge time saving and prevents us over-selling and disappointing customers.

**Official Response from Ella  Clay:**

> Hi Steve 

Thank you so much for taking the time to leave us a review and for being a valued linnworks customer!

It’s great to hear how Linnworks is supporting your growth across marketplace channels, while simplifying day-to-day operations by bringing orders, shipping, and inventory into one place. It’s also great to hear the impact on stock control, particularly in helping you stay aligned across channels and avoid overselling.

Thanks again for sharing your experience, and we look forward to continuing to support your growth.

  ### 2. Centralized Order Management Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shreejal M. | Full-stack Developer, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Linnworks?**

I really like the central management of orders in Linnworks. Having a centrally managed orders screen and a central panel for all our orders, prices, etc., makes it really convenient and easy to process orders. The setup was really easy too; we can configure everything with just the click of a button.

**What do you dislike about Linnworks?**

The APIs could be improved. There's a lot of security issues on the API side, and the general quality of the API could be improved. Documentations should also be updated to include the structured responses in a more verbose way.

**What problems is Linnworks solving and how is that benefiting you?**

I use Linnworks for managing a catalog of SKUs, syncing prices, and open orders. Its central management makes processing orders convenient and easy.

**Official Response from Ella  Clay:**

> Hi Shreejal!

Thank you for taking the time to share your feedback—we’re really glad to hear that centralised order management is making a positive impact on your day-to-day operation, helping streamline your catalogue, pricing, and order processing.

We also appreciate your feedback on our API's, insights like yours are invaluable in helping shape these improvements. 

Thanks again for your feedback and for being a valued Linnworks customer.




  ### 3. Your all in one site for inventory management and order processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priyanka N. | Ecommerce Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2022

**What do you like best about Linnworks?**

Linnworks has made our inventory management so easy, as we have linked with multiple sites.

**What do you dislike about Linnworks?**

This is the best if you have huge inventory of products.

**What problems is Linnworks solving and how is that benefiting you?**

We use it for inventory management and order processing

**Official Response from Lucy Allen:**

> Hi Priyanka,

Thanks for the positive review. We love hearing how our software has made managing your inventory management easy across multiple locations.

Thanks again, we really appreciate it!


  ### 4. A Reliable Tool for Multi-Channel E-Commerce Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajeev S. | Director Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Linnworks?**

What I like best about Linnworks is how effectively it centralizes our multi-channel operations. It integrates seamlessly with major marketplaces like Amazon, eBay, and Shopify, so I can easily manage inventory, orders, and shipping all from one dashboard. The automation rules are a huge time-saver — they cut down on repetitive tasks and reduce errors. It's also been reliable in handling large order volumes, especially during peak seasons, which gives me a lot of peace of mind.

**What do you dislike about Linnworks?**

While Linnworks is powerful, there are a few areas that could be improved. I strongly feel the user interface can feel a bit dated and unintuitive at times, there’s a learning curve that takes a bit of patience. Some of the reporting features also feel limited or clunky when I am trying to extract more customized insights. Additionally, support response times can occasionally be slower than expected, especially during high-traffic periods.

**What problems is Linnworks solving and how is that benefiting you?**

Automates order processing, inventory updates, and shipping tasks. Reduces overselling, mis-picks, and fulfillment errors.

**Official Response from Ella  Clay:**

> Hi Rajeev. Thank you for your thoughtful review! We're so glad Linnworks has helped streamline your multichannel operations and supported your business during peak periods. As a valued Linnworks Customer your feedback is incredibly valuable, and I’ll be sure to pass it along to our wider team. Thanks again!


  ### 5. Best Multichannel Integration Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Awais A. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about Linnworks?**

I've been using Linnworks for about 5 years now. It's the perfect tool for E-commerce businesses. 

It's a complete package that offers Product Information Management, Inventory Control, Order Management, Shipping Handling, Warehouse Management, Listing Creation, Listing Updating all in one software.

The user interface is very easy to work with and if you are stuck anywhere they have videos and documentations on their website to get help from. If you still need some help customer service is always there for you. 

I've recommended it to many of my clients and would keep on doing so unless there's any other tool better than this.

**What do you dislike about Linnworks?**

The prices are be a little bit high 
Not good for small business

**What problems is Linnworks solving and how is that benefiting you?**

Multichannel Integration, All products in one place

**Official Response from Ella  Clay:**

> Hi Awais,

Thank you so much for your review and for being a loyal customer over the past 5 years! We're delighted to hear that Linnworks has had such a positive impact on your business. I'll be sure to share your kind words with our customer service team. We're excited to continue this journey with you — thanks again!



  ### 6. Streamlined Our Inventory Operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about Linnworks?**

Linnworks centralizes our multichannel inventory management, making it much easier to sync stock levels across platforms like Amazon, eBay, and Shopify. The automation rules and order management tools save us a lot of time, especially during peak periods.
Before Linnworks, managing inventory across platforms was chaotic. With Linnworks, we've drastically reduced overselling issues and manual stock adjustments. The visibility into inventory levels and shipping workflows has improved operational efficiency.

**What do you dislike about Linnworks?**

The UI feels a bit outdated and navigating some advanced features requires a steep learning curve. Documentation is good but could be more intuitive for beginners.

**What problems is Linnworks solving and how is that benefiting you?**

Before Linnworks, managing inventory across platforms was chaotic. With Linnworks, we've drastically reduced overselling issues and manual stock adjustments. The visibility into inventory levels and shipping workflows has improved operational efficiency.

  ### 7. Good for a While

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2024

**What do you like best about Linnworks?**

SKUVault was good for a while. We were able to set our catalog of 15,000+ marketplace listings up in their inventory management system fairly easily.

**What do you dislike about Linnworks?**

Since SKUVault was acquired by Linnworks, their support has fallen dramatically. The support staff is completely at the mercy of the (now overseas) development team who completely fails at communication and timely resolution of issues. I recently had one (1) ticket that took 4 months to resolve (!!). Currently, I'm waiting on another support ticket that has been in resolution for over a month. Our WooCommerce integration has been completely broken for the past 6 weeks. The Tier 2 support team has been completely unresponsive and apparently has zero way to communicate with the development team. It took over a week for the Tier 2 rep to even work on the ticket and escalate to the dev team. Just a completely unacceptable situation. We're now looking for another option. A tale as old as time -- mergers & acquisitions just destroying a once great company...

**What problems is Linnworks solving and how is that benefiting you?**

When working, SKUVault helps us control our dynamic inventory levels across 15,000 marketplace listings and 3 marketplaces.

**Official Response from Jack Preece:**

> Thank you for taking the time to leave a review about SKUVault. We appreciate your feedback, both positive and negative, as it helps us to improve our products and services.

We are committed to providing our customers with the best possible experience, and we apologize that you have not received the level of support you deserve with the solution times you mentioned. 

Regarding the issues you've encountered with your WooCommerce integration, we sincerely apologize for the disruption and frustration this has caused. As for the open ticket, I'll look into that with the support team now, who I'm sure are actively working on a solution. 

  ### 8. Friendly Follow Through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick L. | VP Product and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Linnworks?**

It has been a relativly easy start up. I work with a small company who this is their first wms

**What do you dislike about Linnworks?**

The quickbooks connection could use some upgrades to make a more user friendly.

**What problems is Linnworks solving and how is that benefiting you?**

Accurate inventory reporting and cycle counting

  ### 9. Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saima T. | Customer Service & Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2024

**What do you like best about Linnworks?**

Intigration to multiple sale channels and easy to use

**What do you dislike about Linnworks?**

Refund error
Certain software updation required in tracking module with shipping system

**What problems is Linnworks solving and how is that benefiting you?**

To track order with ease and to make it possible to amend it if required

  ### 10. Linnworks Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Linnworks?**

Our main reason for wanting Linnworks was to improve the speed and accuracy of our order fulfilment. It has more than exceeded our expectations here and is easy to use on a daily basis. The set up was easy and there has been plenty of opportunity for us to ask questions. We have been pleasantly surprised with being able to use Linnworks to send products to Amazon FBA fulfilment centres and the integration of everything to Linnworks was seamless.

**What do you dislike about Linnworks?**

We have not yet managed to find a downside with Linnworks. There have been a couple of tricky problems that we have had to overcome, but that is more down to the wide range or products that we sell and learning how best to intagrate the awkward things with Linnworks.

**What problems is Linnworks solving and how is that benefiting you?**

Linnworks helps us to better manage our overall stock levels when we're selling a range of different items on different platforms. not only has it made keeping track of stock easier, but we now only have to use Linnworks to complete all of our orders, whether they're directly with us through our website, or through the likes of Amazon and Ebay. Using Linnworks to help with fulfilment has also helped us cut down on the waste produced from printing orders and labels separately, and we have now integrated the label onto the invoice, meaning zero waste.

**Official Response from Lucy Allen:**

> Hi Tim,

Thanks so much for your positive review. It's amazing to hear how Linnworks has streamlined your order processes and how it has exceeded your expectations.

Incredible news about reducing waste and the bigger impact of this.

Thanks again!


  ### 11. Best all round 'ERP/WMS' for most features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack  B. | Head of eCommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Linnworks?**

Flexibility of channel linking with marketplace listings

**What do you dislike about Linnworks?**

Lack of point of sale integration within the software

**What problems is Linnworks solving and how is that benefiting you?**

It enables us to effortlessly handle a high volume of daily orders, around 5000, smoothly employing diverse barcodes for various products. The robust rules engine facilitates efficient order management across 12 different Amazon locales and every country globally. Additionally, the flexibility in channel linking of SKUs to marketplaces avoids rigid values, allowing for easy adjustments. The automation of feeds, both into and out of Linnworks through FTP, ensures reliable backup data, adding to the overall flexibility and efficiency of our operations.

  ### 12. Great initial onboarding, Easy to use system, no issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamie W. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

Linnworks is a simple inventory management system. It does what it says, and doesn't over-promise.

**What do you dislike about Linnworks?**

It is quite expensive for the size of our business, however as we expand the cost will seem smaller each time.

**What problems is Linnworks solving and how is that benefiting you?**

It's solving an automated inventory management system, with the ability to use FTP servers to bring stock in at an almost instant rate. We can sync up all our channels and create products directly in Linnworks.

**Official Response from Lucy Allen:**

> Hi Jamie, 

Thanks for the review. It's great to hear you had a positive onboarding experience and you're finding the platform easy to use.

If you ever need any help or guidance, please make sure to reach out to our support team.

Thanks again!

  ### 13. Waste of Time and Money

**Rating:** 0.0/5.0 stars

**Reviewed by:** James A. | Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Linnworks?**

The promise of a seamless inventory and warehousing solution and their pricing, at the time. However, the sales pitch greatly exceeded the product's performance.

**What do you dislike about Linnworks?**

They did not deliver in any capacity. The onboarding, training, and launch were terrible experiences that ended up costing us money and time. When we agreed to cancel our account, the management team retaliated, denied our refund, and have refused to speak to anyone.

**What problems is Linnworks solving and how is that benefiting you?**

We were interested in a warehousing solution to manage a hand-full of physical inventory in our local warehouse. We had a hand-full of physical, local inventory, and would process a few orders a week. We felt a $329 price point for this service was beneficial for our operations. However, once we connected the accounts, SkuVault accessed ALL of our orders - even the automated orders they didn't create or handle - and charged us for this "service" we did not ask for, services we were not quoted for and did not agree to, and frankly services that served no purpose or benefit to our company.

  ### 14. Great software, great team - overall we're satisfied

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Linnworks?**

It's got great customization, I love that you can open multiple pages within the same tab to quickly multi-task. They have a live phone number (with a real person, not a bot!).

**What do you dislike about Linnworks?**

Sometimes they can be a bit slow to respond to queries, but still they're much better than most other software providers. Can't think of too many downsides to be honest!

**What problems is Linnworks solving and how is that benefiting you?**

They are our WMS and they allow us to efficiently manage stock levels, and process orders in the quite specific way we like to do. They integrate with all of the software we need and work much better than other platforms we've used in the pat.

**Official Response from Lucy Allen:**

> Hi,

Thanks so much for the positive review. It's great to hear how Linnworks has helped you manage your inventory levels efficiently and being able to integrate it with your other software solutions.

We'll take on board your feedback about respond times also. We pride ourselves on our customer service and support so I'll make sure to pass this information on to the relevant teams.

Thanks again!

  ### 15. Amazing experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Linnworks?**

It is very quick and accurate and one stop for all

**What do you dislike about Linnworks?**

There are some errors some data missing need more development

**What problems is Linnworks solving and how is that benefiting you?**

Helps me automate certain files and reduce manual workload

  ### 16. a solid foundation to enable ecommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew J. S. | Chief Experience Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

I love the integrations with Amazon, eBay, Walmart and all the popular POS/e-commerce platforms (we use LightSpeed).  SkuVault is the source of truth that enables multichannels

**What do you dislike about Linnworks?**

I wish SkuVault had a feature to batch print lot stickers or accept an import list of of lot numbers that I want printed as stickers

**What problems is Linnworks solving and how is that benefiting you?**

The single source of truth to drive multichannel ecommerce

**Official Response from Lucy Allen:**

> Hi Andrew,

Thanks so much for the positive review! It's amazing to hear that you use the SkuVault platform as your source of truth for multichannel management.

That's great a product feature suggestion, I'll make sure to submit this idea to our product team on your behalf.

Thanks again!

  ### 17. Great company and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cari S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

We are able to keep our inventory up-to-date and organized across both locations in our company. It was easy to implent with our listing software. They have good customer support. We use them everyday.

**What do you dislike about Linnworks?**

Hard to navigate at first until you learn the system well.

**What problems is Linnworks solving and how is that benefiting you?**

Getting barcodes set up to our specifiactions and they did it quickly.

**Official Response from Lucy Allen:**

> Hi Cari,

Thanks for the positive review. It's great to hear how our platform has helped you with inventory management.

We'll take on board your feedback about onboarding and learning the system.

Thanks!

  ### 18. Fantastic ERP solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

I've jumped from solution to solution for years and linnworks is the first one where it's actually delivered what it's promised.

**What do you dislike about Linnworks?**

Lack of POS. This is one one obvious for the linnworks team to address.

Stock taking is a bit of a nightmare to

**What problems is Linnworks solving and how is that benefiting you?**

Multi channel intergration and stock control

**Official Response from Lucy Allen:**

> Hi Corey,

Thanks for the review. We're so happy our platform has lived up to expectations.

I'll make sure to pass on your feedback regarding POS and stock taking.

Thanks!

  ### 19. Wish we had found Linnworks so much sooner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sardar K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

Wish we had found Linnworks so much sooner, so dedicated to providing support and new opportunities for businesses. Haven't yet had time to take advantage of everything has to offer but will be doing asap. So easy to get help and support above and beyond what we have been familiar with. So reasonably priced too. Love Linnworks!

**What do you dislike about Linnworks?**

Its hard to step for first time but when you setup then it is very easy to use.

**What problems is Linnworks solving and how is that benefiting you?**

Onboarding is little bit expensive

**Official Response from Lucy Allen:**

> Hi Sardar, 

Thanks so much for the positive review! It's amazing to hear about your support experience, I'll make sure to pass on your kind words to the relevant teams. If you need any help or guidance with the features you haven't taken advantage of yet, make sure to reach out.

Thanks again!

  ### 20. Excellent, I Wish We Had Joined Sooner!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Linnworks?**

Onboarding was excellent.
Comms are organised and fast, so far so good!
Knowledgeable staff.
Great software, easy to use and always improving.
Competitive pricing.
We now could not do without it!

**What do you dislike about Linnworks?**

So far nothing, obvioulsy there are limitations (nothing is perfect), but these were known and the workarounds are still far better than our previous system.

**What problems is Linnworks solving and how is that benefiting you?**

order management and multi channel retail

**Official Response from Lucy Allen:**

> Hi,

Thanks so much for your review.  Our aim is to make our lives customers easier so what better compliment is there to receive then "we now could not do without it".

It's also great to hear about your positive onboarding experience, we look forward to creating more positive experiences and growing our partnership with you.

Thanks again!

  ### 21. probably the best all in one software for most online sellers

**Rating:** 4.0/5.0 stars

**Reviewed by:** T D. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Linnworks?**

it works reliability most of the time - if something has gone wrong it is for most customers and it is normally fixed very quickly
it has all the features and functions you need - and it does listen to customer when adding new features/functions
it is probably number one in the UK for this kind of software

**What do you dislike about Linnworks?**

whilst I respect that it was very cheap for a great amount of time, i think better PR would have been good when annoucing price increases.
due to it's new starting price, it is not for first time sellers.
I would only recommend it to existing online sellers with high turnover and/or high number of SKUs/orders

**What problems is Linnworks solving and how is that benefiting you?**

it speeds up many processes. 
it is my single source of truth when it comes to inventory and orders

**Official Response from Lucy Allen:**

> Hi,

Thanks for the positive review. We love hearing that our software has provided a single source of truth when it comes to inventory and order management for your business. We understand how essential that is for online sellers so it's great to know we're delivering on that.

We also completely take your comments on board about how previous price increases were handled, this feedback will be shared across the company.

Thanks again!

  ### 22. Reliable inventory management tool for omni-channel retailers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jae R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Linnworks?**

Reliable invetory managment middleware for small multi-channel retailers. Easy intergration of channels and couriers. Support documentation is generally good enough the non-IT staff to set up and manage integrations with technical expertise. Real-time chat support is generally very good, but support tickets can get lost in the system.

**What do you dislike about Linnworks?**

Some what opaque pricing. Really not sure that the prcing for FBA orders represents good value for money.

**What problems is Linnworks solving and how is that benefiting you?**

LW brings all our orders into one place and ensures that inventory levels are correct across all our sales channels and our dropship customers are able to upload their orders directly via drobox and scheduled uploads. Business rules ensure the correct couriers and services are used for shipping and that digital customs data is included with all overseas shipments.

**Official Response from Lucy Allen:**

> Hi Jae,

Thanks for the positive review, it's great to hear that you can now manage your inventory levels and orders across your sales channels from one place.

We also appreciate your feedback regarding pricing and support tickets. I'll make sure to pass this information on to the relevant teams.

Thanks again!

  ### 23. Great time saver.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Liam P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Linnworks?**

As a sole trader who works alone, i need to find time savings wherever I can especially in peak periods. Linnworks does precisely that.

**What do you dislike about Linnworks?**

My only criticism would be that sometimes advertised features, like listing items on marketplaces can be a little patchy and waiting for solutions can take too long. Especially when for example amazon makes a short notice change.

Pricing is at the limit for a small business like me and any increase would be prohibitive. The previous attempt to increase prices would have priced me out and created a huge problem for me moving to another provider.

**What problems is Linnworks solving and how is that benefiting you?**

As i said it saves me a lot of time allowing me to streamline my order despatch and product listing.

**Official Response from Lucy Allen:**

> Hi Liam,

Thanks so much for the review. It's amazing to hear that our platform has enabled you to save time and focus on other business tasks.

We completely take on board your feedback about pricing also, I'll make sure this information is shared with the relevant teams.

Thanks again.

  ### 24. Good service for SaaS stores, but not great for custom integrations.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Linnworks?**

Their sales and support staff were very attentive, but either they didn't understand our needs or something else because the integration with our custom storefront was a disaster. In six months, we didn't manage to come together for a solution for our needs.

**What do you dislike about Linnworks?**

If we had been using a standard SaaS solution like Shopify, or merely been trying to maintain inventory between Amazon and Shopify, or whatever their standard solution "stories" were, there wouldn't have been any problems. The expectation we were sold didn't match up with our needs integrating their solution with our custom-built storefront.

**What problems is Linnworks solving and how is that benefiting you?**

We wanted to maintain a single inventory between multiple locations and distribution centers. Linnworks would have been fine had we only had one shipping locus, but they don't have a great solution for geo-fencing a single inventory between locii.  Their proposal, maintain two equal, but separate SKU sequences for our US and EU distribution centers. This ended up causing more problems than linnworks was supposed to solve.

**Official Response from Lucy Allen:**

> Hi,

Thanks for your feedback and we're really sorry to hear about your experience with us.

To continue the conversation and get a resolution on your points, please feel free to contact us at reviews@linnworks.com and we'll put you in touch with the right teams.

  ### 25. Couldn't manage our business without it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Linnworks?**

I feel that we have grown up with Linnworks, which has evolved significantly to a stage where it does everything we require. As time goes on, more functionality is being added. All systems can have faults and issues, and this is where Linnworks doesn't disappoint. I have always found their support team to be knowledgeable and responsive whether we are working in the evening, during the day or even at the weekend.

**What do you dislike about Linnworks?**

It has a steep learning curve. It took us a long time to set it up the way we needed, which can be off-putting in the initial stages. All of the time spent on the set-up is an investment, and you will reap the rewards later.
Sometimes I feel that more hand-holding would have been helpful in the setup process. Also, we need technical support to help us set up order rules to get the maximum benefit from this functionality.

**What problems is Linnworks solving and how is that benefiting you?**

Linnworks allows us to ship larger quantities of orders with automation by producing shipping labels, courier manifests and shipping quotes as well as answering customer queries about tracking information, controlling stock levels, ensuring we don't oversell and helping to calculate order requirements.
It is simply an essential tool for our company, and we wouldn't have grown as a business without it.

**Official Response from Lucy Allen:**

> Hi Daniel,

Thanks so much for the comprehensive and positive review. It's amazing to hear that we've enabled you to scale as a business and we look forward to supporting you with further expansion in the future. I'll make sure to pass on your kind words to the support team, they will really appreciate it.

Thanks for your feedback about onboarding and technical support also, I'll share this information with the teams.

  ### 26. Linnworks revolutionized our inventory and fulfillment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cat B. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Linnworks?**

Everyone is connected and updated quickly. We had an outdated system of paper, emails and trello board. Thankfully we now have one screen that keeps everyone up to date.

**What do you dislike about Linnworks?**

We are still setting up some of our retail points. Every distributor has a different system, and we are committed to keeping it all in Linnworks, which means getting each service to communicate with the inventory and fulfillment system. -- An Update: I met with one of our digital sales providers and mentioned that we use Linnworks, but that it doesn't integrate with their system, so we need to manually key in orders from them. They asked who at Linnworks can help them get an integration working. I reached out to Linnworks and within 2 days have been able to get the info this sale provider needs and contacts with the people at Linnworks that can help make it happen. It was painless and I'm very happy with the helpfulness of the Linnworks support staff.

**What problems is Linnworks solving and how is that benefiting you?**

We have solved the problem of having an inaccurate inventory and having too much information only known by one member of staff. Now the manufacturing, retail, marketing, finance and warehouse departments are all communicating and able to see what's going on with our sales.

**Official Response from Lucy Allen:**

> Hi Cat,

Thanks for the positive review! We love hearing how our software has enabled your teams to be connected and in control of key business operations, all from a single place. We look forward to helping your business automate processes and grow even further.

We really appreciate your feedback


  ### 27. A good solution for multi-marketplace retailers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Antony S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Linnworks?**

Linnworks offers a wealth of integrations with most major domestic and international marketplaces and e-commerce CMS such as BigCommerce and Shopify.  They also integrate with most carriers to make shipping simple.

**What do you dislike about Linnworks?**

As with any system, bugs do crop up from time to time and it can be difficult to self-diagnose the issue and resolve it without assistance.  Support is good however phone support do appear limited in their knowledge with most queries being referred to behind the scenes teams.  This can be frustrating at times when a quick resolution is needed.  Native integrations with major accounting software is lacking and we are reliant on third party applications to bridge this gap.

**What problems is Linnworks solving and how is that benefiting you?**

Linnworks help us manage our stock control across multiple sites to prevent overselling.  Integrations with carriers saves a lot of time with shipping labels and associated customs documentation generated and communicated to the carrier within seconds.  The system also allows to easily raise purchase orders with suppliers.

**Official Response from Lucy Allen:**

> Hi Antony,

Thanks so much for the review. We love hearing how our customers overcome overselling with our inventory management and channel integrations functionality.

Thanks for the feedback on support and accounting integrations also. I'll make sure to pass this information on to the relevant teams.

  ### 28. Great software to connect modern ecommerce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charlie O. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Linnworks?**

Flexibility in the platform is one of its best features, and it can be extended directly via its developer platform. The platform's stability is also a big plus. We've never had any downtime that has affected us.

**What do you dislike about Linnworks?**

The platform's UI can sometimes be a bit hard to use. Improvements to the user interface would be significant. Reporting could also be improved to be more intuitive.

**What problems is Linnworks solving and how is that benefiting you?**

Linnworks allows us to connect all our online shops into one platform and utilize multiple fulfillment partners to ship our orders. This allows our company to stay diversified in 3PL relationships and have a central location for all of our orders.

**Official Response from Lucy Allen:**

> Hi Charlie,

Thanks so much for the positive review. It's great to hear that our platform and fulfillment integrations have supported you across your online shops.

We also appreciate your feedback about the UI and reporting, I'll make sure to pass this on to the relevant teams.

Thanks again!

  ### 29. The Best Inventory & Order Management System. Best WMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zulfiqar M. | Sr. Manager Integrations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Linnworks?**

We are using Linnworks since 2013 and it is very easy to use, we can manage to process 1000 orders in very less time, and we can create custom packing and pick lists for easy picking and packing goods,

**What do you dislike about Linnworks?**

Linnworks is not giving database access, we can't develop more apps with linnworks because of database nonavailability, One more thing is we can not add any custom field in the inventory view.

**What problems is Linnworks solving and how is that benefiting you?**

Order Management - Before linnworks it was really hard to manage orders and resends, now we can easily ship the orders without any delay. 
Inventory Management -  Inventory Management can't be easy as linnworks is providing the system. 
Custom Templates -  We can create custom templates for Picking, Picking, and customer invoices. 
Reporting - We can write custom Queries for any type of report.

**Official Response from Lucy Allen:**

> Hi Zulfiqar,

Thanks so much for the review! It's great to hear how our software has helped you save time and easily manage your orders.

Regarding our database, we cannot provide this access due to security reasons but we do have an API and a host of integrations available in our app store.

Thanks again.


  ### 30. Great onboarding team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rob M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Linnworks?**

scoping and onboarding were very thorough

**What do you dislike about Linnworks?**

no having access to a demo account before signing

**What problems is Linnworks solving and how is that benefiting you?**

all of our orders in one place, all of our stock syncing across multiple channels, one source of truth.

**Official Response from Lucy Allen:**

> Hi Rob,

Thanks for the review. It's great to hear about your positive onboarding experience and how Linnworks has provided one source of truth for your orders and inventory.

Thanks for feedback about the demo account also, we're looking into this as a priority.

Thanks again!

  ### 31. Reliable software which enables us to sell on multiple platforms at once

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beverley T. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

Issues with the system being down are rare, the stock level ensures we keep our stock levels accurate. Enables us to create bundles and still maintain accurate stock records when bundles of products sell.

**What do you dislike about Linnworks?**

Can be a struggle to learn. Took a long time for us to get our heads around how to do things, the processes don't feel particularly intuitive to us. I feel like we may not be making the most of the software but I don't know what I don't know, if you see what I mean.

**What problems is Linnworks solving and how is that benefiting you?**

Enabling us to sell on multiple platforms at once whilst maintaining accurate stock records. We had bespoke software prior to signing up with Linnworks which was expensive to maintain.

**Official Response from Lucy Allen:**

> Hi Beverley,

Thanks so much for the positive review. We love hearing how our software has enabled you to seamlessly sell on multiple marketplaces and maintain accurate stock levels.

We really appreciate your feedback about the UX also.  In case you're not aware, we have a collection of 101 and masterclass webinars that you may find beneficial. I've also included a link to our training website where you can find tutorials on our key functionality. We also have the option of additional training sessions that you can arrange by reaching out to our support team. We would love to make sure you are getting the most value out of the platform.

  ### 32. GReat system to stay on top of Stock Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlene M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Linnworks?**

Like the way I can see what stock I have and what is due in.  Also like the way I can create purchase orders using my current stock levels

**What do you dislike about Linnworks?**

Not being able to change the price for my listings

**What problems is Linnworks solving and how is that benefiting you?**

Allowing our staff more time to achieve other goals.  No more checking stock or answering messages about over orders

**Official Response from Lucy Allen:**

> Hi Charlene,

Thanks so much for the review. It's great to hear that our software has enabled your team to get back to focussing on your other goals.

In terms of updating the price on your listings, I've added an article on how you can do this manually or in bulk. Hopefully this will resolve your issue but if you need any further assistance please do not hesitate in reaching out to the support team.

Thanks again!

  ### 33. Great AIO Sollution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michal M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Linnworks?**

Options to integrate with many platforms and great import/export engine.

**What do you dislike about Linnworks?**

Not the best solution for fashion retailers but we managed to find workarounds etc. to make it work for us.

**What problems is Linnworks solving and how is that benefiting you?**

Thanks to Linnworks we can control our stock for all locations, process orders and manage purchasing in one place.

**Official Response from Lucy Allen:**

> Hi Michal,

Thanks for the review! We love hearing how customers like you are benefiting from having all key inventory processes in one place using our platform. It's also great to hear how you've customised to make it work best for you.

Thanks again.

  ### 34. Wonderful Inventory Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brooke R. | Lead Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Linnworks?**

The multiple different options for different stores. This option allows us to serve our marketplaces as well as any internal orders. The software is very customizable and very user-friendly. The variety of customizable options is extremely helpful with day-to-day tasks. The option to provide certain security levels to based on the specific person is also very helpful to ensure there are no errors that occur when a specific user is using working with the software. The software works very well with the other software we currently use as well example Shopify is the software we use for our website and this software works very well with Shopify as well as Ship Station. It always works very well with our current CRM software that is used Salespad.

**What do you dislike about Linnworks?**

When updates are made the changes are often very different from the original platform and can be confusing at times. However, once you are past the initial shock of the changes it becomes very simple to work with the changes. The color scheme could be better it would be nice to see more vibrant colors the gray background is not the most appealing color. The loading time of the reports could also be a little quicker however, I feel this likely varies based on the number of SKUs and locations that are being searched. These are very minor dislikes and most of the dislikes do not impact the function of the software itself.

**What problems is Linnworks solving and how is that benefiting you?**

The inventory function is wonderful and is very easy to adjust. There are many ways to search and many different categories to personalize based on the information that is needed. Being able to see what inventory exist in multiple warehouse locations on one screen is very helpful with processing orders and ensuring product is being shipped from the appropriate warehouse. Being able to see the stock levels at multiple warehouses at one time is also very beneficial to purchasing products and stocking levels that are needed based on which warehouse is moving the most product. The overall performance of the software is wonderful and very helpful to multiple departments and does not require multiple different software to function.

  ### 35. Best software for e-commerce business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Filiz C. | Head of B2B and Marketplaces Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

Linnworks has integration with all significant marketplace companies. Thus, we can collect all orders in a single system. In addition, our stock management has become much easier as the sold products are deducted from the stock instantly. Their customer service is quick enough and very helpful most of the time.

**What do you dislike about Linnworks?**

The onboarding process was not smooth. In this process, We could not get enough information to use the system effectively. The documentation on the help pages is beneficial, but I would have preferred more videos instead.

**What problems is Linnworks solving and how is that benefiting you?**

They are good at solving the problems of integrations with sales channels.

**Official Response from Lucy Allen:**

> Hi Filiz,

Thanks for the positive review! It's great to hear how our software has helped you with stock management across multiple marketplaces.

Thanks for your feedback about the onboarding process also. This information helps us improve both the product and service we provide so we really appreciate your feedback. I've included a link to our training site below which has video tutorials on our core functionality which you may find useful.

Thanks again.

  ### 36. SkuVault Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Linnworks?**

It is very easy to adjust inventory levels. SkuVault also integrates well into our other platforms

**What do you dislike about Linnworks?**

You have to be annoying precise when entering search terms

**What problems is Linnworks solving and how is that benefiting you?**

SkuVault allows to use easily manage our inventory levels and reference those levels when needed

  ### 37. The best wms available currently

**Rating:** 5.0/5.0 stars

**Reviewed by:** David W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Linnworks?**

The integrations accross multiple carriers and stores allows for seemless access to everything you need.

**What do you dislike about Linnworks?**

Lacking in some stock and rules based features.

**What problems is Linnworks solving and how is that benefiting you?**

It is allowing us to have a central hub instead of being spread across multiple different processes and apps.

**Official Response from Lucy Allen:**

> Hi David,

Thanks for the positive review! It's amazing to hear that you've been able to use Linnworks as a central hub for streamlining processes.

We also really appreciate product feedback so we'd love for you to share more details about the stock features so we can make improvements.

Thanks again.

  ### 38. Outstanding Inventory/Order management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole P. | Corporate Operations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Linnworks?**

I enjoy the real-time inventory tracking as well as being able to process sales orders all in one.

**What do you dislike about Linnworks?**

The dashboard functionality could use some re-innovating. I want to pull reports on specific aspects which I cannot. For example, I would like to pull information on how many units we sold in December 2022, not how many sales. I would also like to see how many units were sold across our various sales channels.

**What problems is Linnworks solving and how is that benefiting you?**

Tracking our inventory and capturing how many sales we receive is a game changer for us.

**Official Response from Lucy Allen:**

> Hi Nicole,

Thanks so much for the review. We love hearing how our platform makes an impact on your inventory and order management. 

We also really appreciate your dashboard feedback and suggestions. I've shared this with our product analytics team.

Thanks again!

  ### 39. SkuVault review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Linnworks?**

Sku vault customer service is on point in terms of timely support and helpfulness

**What do you dislike about Linnworks?**

the scanning process of Skuvault is very repetetive. Interface and layout of how the products are displayed could be more flexible and adjustable.

**What problems is Linnworks solving and how is that benefiting you?**

Using a software to manage inventory is headache but this platform helps by providing bunch of videos and articles to understand how to use the software which stands unique.

  ### 40. Very Highly recommended Inventory Control Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** kunal m. | Full-stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

Being IT guy, I can say Linnworks REST API, Order processing and the Listing tool is the very best features in Linnworks. Supports almost every channel which is not found in others.

**What do you dislike about Linnworks?**

Nothing has been Found till today, which I dislike. so here Everything is perfect yes support staff sometime found difficulty in providing solution but by creating ticket we can get solution.

**What problems is Linnworks solving and how is that benefiting you?**

Inventory accuracy increased and which resulted in avoiding backorder. Happy Linnworks User till now. Thank you, Linework Team, for creating such user-friendly software.

**Official Response from Lucy Allen:**

> Hi Kunal,

Thanks so much for the positive review. We love hearing from happy customers and it's great that you find our software user friendly.

Thanks again!

  ### 41. New user but very impressed so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karl S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about Linnworks?**

We've only been live for 2 weeks so far but the onboarding has been excellent.

**What do you dislike about Linnworks?**

The only issue I've had so far is not being able to disclude items from stock forecasting.

**What problems is Linnworks solving and how is that benefiting you?**

Quicker dispatch, access to marketplaces we've not sold on before.

**Official Response from Lucy Allen:**

> Hi Karl,

Thanks for the positive review. It's great to hear that your onboarding went well, we look forward to continuing this partnership.

I'll make sure to pass on your information about stock forecasting to the product team.

Thanks again!

  ### 42. A pretty solid inventory/order management platform for our business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

The wide number of carrier integrations and the full clarity of stock availability alongside open orders.

**What do you dislike about Linnworks?**

Smarter order rule action that can update order attributes. Better integration with Shopify, e.g Flow, order tags, frontend returns management etc.  We'd love more physical retail support such as Vend or Lightspeed. Shopify POS is available but isn't great.

**What problems is Linnworks solving and how is that benefiting you?**

Our shipping process allows us to ship higher volumes than with previous systems. We can get new SKUs pushed to sales channels quicker than we ever have before..

**Official Response from Lucy Allen:**

> Hi Peter,

Thanks for the review! It's great to hear how you've been able to ship higher volumes and push new products to sales channels quicker than ever before with our software.

We really appreciate your product suggestions also. I'll make sure to share this information with the product team.

Thanks again!

  ### 43. Good all-around system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jamie K. | Ecommerce Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

I like all the features available. It means I can do everything in one place.

**What do you dislike about Linnworks?**

The increasing costs when prices were supposed to be frozen and the system's reliability at key times.

**What problems is Linnworks solving and how is that benefiting you?**

It saves me a lot of time in the day as I no longer have to do manual tasks like shipping. I am a lot more productive.

**Official Response from Lucy Allen:**

> Hi Jamie,

Thanks for the review! It's great to hear how our software has made you more productive by automating tasks from one place. 

We also appreciate your feedback about pricing and platform reliability which we'd be more than happy to follow up with you in more detail if desired. 

Thanks again.

  ### 44. Linnworks provides an central hub for all my ecommerce business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

Allows me to create 1 listing which is then pushed to all my eBay and Amazon accounts

**What do you dislike about Linnworks?**

Can be frustrating listing on Amazon.  Although this is more to do with Amazon than Linnworks

**What problems is Linnworks solving and how is that benefiting you?**

It provides centralised stock control.  it allows me to generate customised invoices for all market places.  Prints labels and integrates with Royal Mail

**Official Response from Lucy Allen:**

> Hi Denise,

Thanks so much for the positive review! We love hearing how our software is a central hub for your ecommerce business and facilitates the integrations you need.

We really appreciate your feedback.

Thanks again!

  ### 45. Linnworks did what it said on the tin.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Linnworks?**

It is always reliable and helps you manage your channels well.

**What do you dislike about Linnworks?**

I wish it was a bit more user friendly but if you take your time to find solutions they are there to be found.

**What problems is Linnworks solving and how is that benefiting you?**

It combines our multi channels very well

**Official Response from Lucy Allen:**

> Hi,

Thanks for the positive review. It's great to hear that you can rely on Linnworks to manage your selling channels.

We also really appreciate feedback so I'll make sure to pass on your user friendly point to the UX team and feel free to share more information in our support channels. We want to make your experience as easy as possible.

Thanks again.

  ### 46. helpful freindly service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stuart N. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Linnworks?**

Easy to use and manage the system is quit intuitive

**What do you dislike about Linnworks?**

They are very slow at responding to question

**What problems is Linnworks solving and how is that benefiting you?**

We need a quicker way to process orders from eBay as manually entering the order was taking too much time 
We need an online solution to connect our eBay account to our website, Linnworks provided this solution to send our order on ebay directly to our website all that was required was some changes to the back end of the website to accommodate the eBay orders.

**Official Response from Lucy Allen:**

> Hi Stuart,

Thanks for the review. It's great to hear how easy you find using Linnworks and how it's streamlined the order management of your eBay orders.

I'll make sure to pass on your feedback about the response times. Customer service is key to us here at Linnworks and we take pride in the level of quality support we provide.

Thanks again.

  ### 47. Linnworks saved us from Netsuite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jess F. | Owner, Admin, UX, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Linnworks?**

Inventory control is perfect and channel integration works great with a wide variety.
We're able to create a report of on-deman production items!

**What do you dislike about Linnworks?**

Our team thinks that reporting overall could be better.

**What problems is Linnworks solving and how is that benefiting you?**

Negative inventory lists for on-demand production

**Official Response from Lucy Allen:**

> Hi Jess,

Thanks for the review. It's great to hear that our inventory functionality and channel integrations are positively supporting your business. Thanks for the feedback on reporting also, we'd love to find out more specifics on this so please feel free to reach out to our support team with more information. We really appreciate your feedback.

  ### 48. Very useful inventory management and order processing system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Linnworks?**

I really like the web interface, especially when it comes to searching, creating and amending orders. Also, when it comes to inventory, I like all the options that I have to sort my products.

**What do you dislike about Linnworks?**

There are not that many integrations with other systems, and especially Amazon, I am a bit dissapointed that the FBA integration does not have more options and features.

**What problems is Linnworks solving and how is that benefiting you?**

Inventory and Order issues

**Official Response from Lucy Allen:**

> Hi Jamie,

Thanks for the review! It's great to hear about your positive experience with our platform.

We also appreciate your integration feedback and would love to follow up with you to find out more and hear your feature suggestions.

Thanks again.

  ### 49. It is amazing for stock control and being able to see stats.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chana H. | owner and manager of company, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Linnworks?**

Inventory and stock control are really great for selling variations

**What do you dislike about Linnworks?**

It can be quite technical and is difficult to teach/learn

**What problems is Linnworks solving and how is that benefiting you?**

It solves my problem of selling various items in different personalisations

**Official Response from Lucy Allen:**

> Hi Chana,

Thanks for the review! It's great to hear how our software has helped you with inventory control for your selling variations.

In regards to your technical comment, I just wanted to remind you that we have a collection of 101 and masterclass webinars that you may find beneficial. I've also included a link to our training website where you can find tutorials on our key functionality. We also have the option of additional training sessions that you can arrange by reaching out to our support team.

Thanks again for the feedback, we really appreciate it.

  ### 50. Great product but costly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Linnworks?**

Lots of integrations and quite flexible to adjust

**What do you dislike about Linnworks?**

Quite a lot of bugs. Many errors messages in sync that hard to check/fix

**What problems is Linnworks solving and how is that benefiting you?**

Inventory and order management

**Official Response from Lucy Allen:**

> Hi,

Thanks for the review and great to hear you're benefiting from our integrations and flexibility.

We're always striving to provide the best experience and service to our customers so we'll make sure to take the bugs and error messages feedback on board.

Thanks again.


## Linnworks Discussions
  - [Is Linnworks an ERP?](https://www.g2.com/discussions/is-linnworks-an-erp) - 1 comment

- [View Linnworks pricing details and edition comparison](https://www.g2.com/products/linnworks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A26%3A32+-0500&secure%5Bsession_id%5D=94c09e98-2012-47f7-9e9c-43989e5c9d20&secure%5Btoken%5D=3e7daa7a2039bbcf9b1dc633ab8db981d62918444a79876c247f8cd6a64c63fd&format=llm_user)
## Linnworks Integrations
  - [Virtualstock](https://www.g2.com/products/virtualstock/reviews)

## Linnworks Features
**Administration**
- Dashboards
- Reports & Analytics

**Integration**
- Import
- Export
- APIs

**Design**
- Templates
- WYSIWYG
- Compliance
- Autofill

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Warehouse Slotting

**Barcode support**
- Symbologies
- Printing
- Integrations

**Order Entry**
- Entry
- Register

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization

**Inventory Control**
- Inventory Management
- Inventory Sourcing

**Store Management**
- Localization
- Marketplaces

**Printing**
- Printers
- Barcodes

**Reporting**
- Reports & Analytics
- Data Transfer Tools

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Label formats
- WYSIWYG editor
- 1D and 2D barcodes

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Omni-Channel**
- Customer Service
- Order Fulfillment
- Order Management
- Integrations

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Agentic AI - Online Marketplace Optimization Tools**
- Cross-system Integration
- Natural Language Interaction

**Platform**
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Inventory Management**
- Customer Portal
- Cycle Counting

**Customer Management**
- Information Access
- Email Notifications

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Omnichannel Features **
- Retail Management
- POS Integration
- Marketing Tools
- E-commerce Integration

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