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SiteOwl Reviews & Product Details

SiteOwl is the industry's first unified, cloud-based digital platform for security system integrators and system managers that offers a full lifecycle management solution to help users design, install, and manage their security systems. SiteOwl brings modern technology to the job site by equipping designers, field technicians, and integrator customers with a suite of mobile and cloud-based applications to efficiently manage security system design, installations, and service management.

Seller

SiteOwl

Languages Supported

English

Product Description

SiteOwl is the world’s first unified, digital platform for security integrators and system managers that provides an end-to-end solution to help users design, install, and manage their security systems. SiteOwl brings modern technology to the job site by equipping designers, field technicians, and integrator customers with a suite of mobile and cloud-based applications to efficiently manage security system design, installations, and service management. Positioned as a drag-and-drop solution for security teams, SiteOwl makes it easy to construct powerful security solutions on the fly while receiving real-time updates on customer approvals, installation progress, and more.

Overview by

Su Subburaj

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SiteOwl Media

Access critical project information anywhere, anytime through SiteOwl’s desktop interface or mobile apps.

SiteOwl Demo - Enhanced customer clarity

Optimize the end-user experience by delivering up-to-the-minute data on floor plans, system designs, and active projects.

Keep customers aligned with your scope of work by generating accurate parts lists, device installation locations, and more.

SiteOwl Demo - Quick ticketing and repair

Capture service opportunities and provide unparalleled technical support with SiteOwl’s post-installation service platform.

SiteOwl Reviews (4)

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Brenda R.

Marketing Coordinator II

Mid-Market (51-1000 emp.)

5/20/2021

"Marketing Coordinator"

5/5

What do you like best about SiteOwl?

Our clients love being able to view their entire system on one interactive platform. SiteOwl helps facilitate organization and communication for every user, which ensures our clients have the highest level of ROI. Review collected by and hosted on G2.com.

What do you dislike about SiteOwl?

The mobile app still needs some work to meet the same expectations as the web-based platform. Review collected by and hosted on G2.com.

What problems is SiteOwl solving and how is that benefiting you?

Before, clients would have siloed information about their system usually kept in the heads of 1-2 people. In addition, all of their security devices were listed on an excel spreadsheet or layed out on an outdated paper floorplan. With SiteOwl, all the information about a client's security infrastructure is easy to access in one space for everyone involved. SitOwl makes upgrading or maintaining devices easier to manage. Review collected by and hosted on G2.com.

HR

Hector R.

Enterprise (> 1000 emp.)

11/16/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Exceptional Communication Tool"

5/5

What do you like best about SiteOwl?

SiteOwl gives me the ability to collaborate with a client in real time, where they see their customized system design come together immediately / The ability to share that design with my Field Leader for his design review / The ability to show my technicians so they know exactly what devices go where / The ability to hand over a completed project, with all relevant information, to our Service Department for any warranty or service agreement response needs. Review collected by and hosted on G2.com.

What do you dislike about SiteOwl?

Sometimes the systems slows down, especially as you get further into the design and more devices / images are loaded. Review collected by and hosted on G2.com.

Recommendations to others considering SiteOwl:

If you're looking for a single application to help you manage all devices, to include those extending outside of your access control, video management or intrusion detection, SiteOwl should be at the top of your list. Review collected by and hosted on G2.com.

What problems is SiteOwl solving and how is that benefiting you?

The biggest problem we are solving is miscommunication. Everything from main devices, to secondary devices, to camera views, to product data, etc., is added to the system and removes the ambiguity or paper designs. Review collected by and hosted on G2.com.

JR

Joe R.

Mid-Market (51-1000 emp.)

11/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Definitley a platform that keeps you engaged for more information."

5/5

What do you like best about SiteOwl?

Seeing what's been done by the previous technician (by name and date) when checking on devices installed on all sites. Review collected by and hosted on G2.com.

What do you dislike about SiteOwl?

more people should know about this Product. It is a very helpful tool on a different scale of measuring where you and your staff or customers are when it comes to utilization on a minute to minute basis. Review collected by and hosted on G2.com.