Simply.Coach Features
Administrative (17)
Workflow Management
Ensures that your staff and existing systems support your business needs, requirements, and patients
Billing
Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements
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Security and Authorization
Protects patient data and facilitates the creation and tiering of user credentials when accessing data
Practice Management
Supports and/or automates the daily tasks and responsibilities of a mental health practice
Compliance
Helps mental health practices adhere to relevant codes and industry regulations
Insurance Management
Processes and manages insurance claims and policies. Integrates with patient billing
Appointment Scheduler
Allows patients to request or schedule appointments online. Supports the unique scheduling needs of mental health practices
Patient Portal
Provides patients with a self-service, online portal for them to access e-prescriptions, notes, etc. Provides physicians and mental health care professionals a way to communicate with and notify patients
HIPAA Compliance
Ensures that mental health practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Medication Management
Administer and track medication inventory, schedules, dosage, and side-effects
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Claims Management
Process of submitting and following up on claims with insurance companies
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Data Security
Protect sensitive data for digital privacy
Clinical (7)
Patient Records
Allows for the storage, access and viewing, and tracking of patient notes, charts, and assessments
Specialty EHR Templates
Provides note templates that align with mental health specialty practices
Interoperability
Facilitates communication and data share between outside systems, specialties, laboratories, and practices
Documentation
Centralizes the storage of and maintenance of documentation and forms including: assessments, evaluations, treatment plans, progress notes, and clinical documentation
E-Prescription
Facilitates the electronic prescribing, screening, note-taking, and recalling of medication
EMR/EHR
Create and securely store digital patient records
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Analytics (3)
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Curation
Tools that help curate mentoring best practices accessible by program participants.
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Program Impact
Tools that measure program impact including features such as participation numbers, mentoring activity, and satisfaction metrics.
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Analytics
Real-time analytics to track and meaure the viality of the mentoring program.
Configure (1)
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Customizable Branding
Branding tools to create a platform with business name, logo, and distinct messaging.
Management (13)
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Mentoring Program Management
Manage mentoring programs: registration, pairing, curriculum, and reporting
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Dashboards & Reporting
Dashboard with tools to manage all mentoring sessions and participants.
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Integrations
Integrations with Learning Management system and other solutions.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Learning Management
Organize and track educational activities
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Workflow Management
Create, design and manage workflows for repetitive tasks
Goal Management
Allows employees to set and manage work or career related goals
Training Management
Track employee/learner's progression through training programs
Curriculum Management
Map out the subjects that comprise courses of study
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Assignment Management
Assign issues and tasks based on availability or required skills
Program (3)
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Participant Profiles
Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more
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Identifying Participants
Tools that identify participants for the mentoring program and delegate mentee/mentor roles.
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Match Creation
Decide how matches will be made, for example: self-directed, facilitated match, flexible, or smart matching.
Training & eLearning (1)
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Social Learning
Enables team members to learn by collaborating with each other
Administration (8)
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Scheduling
Allows clients to schedule based on availability and syncs with coach calendar.
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Payment Processing
Processes credit card payments or integrates with payment processing tools.
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Invoicing
Generates invoices and payment links to secure client payment.
Electronic Payments
Electronically collect payments for goods or services
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Event Scheduling
Plan an event's time and location
Class Scheduling
Schedule in-person or online classes
Appointment Scheduling
Schedule appointments via a calendar
Coaching (8)
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Client Plans
Stores individualized coaching plans that can be viewed by client and coach.
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Notekeeping
Allows coaches to include public or private notes for each client and session.
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Session History
Tracks past and future sessions, and details associated with each session.
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Messaging
Supports communication between client and coach, such as texting, emailing, and video conferencing.
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Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
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Resource Library
Provides access to a coach-curated list of educational resources for clients to utilize.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Business Management (4)
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Client History
Stores relevant biographical data for each client served.
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Promotions
Allows promotional packages or deals to be applied to purchases.
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Surveying
Collects pre- and post-coaching feedback from clients.
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Marketing Tools
Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts.
Generative AI (1)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Coaching (2)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Website Integration
Seamlessly integrates with 3rd party websites
Additional Functionality (107)
Initial Assessments
Conduct intake assessments to determine patient health status, medical history, conditions, etc.
Mobile Access
Access software remotely via mobile devices
Teletherapy
Provide online therapy to patients/clients through secure video sessions
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Customizable Reports
Alter the layout and content of reports
For Group Therapy
For mental health professionals providing therapy to multiple patients at the same time
Appointment Scheduling
Schedule appointments via a calendar
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Lab Integration
Receive lab results electronically
E-Prescribing
Transmit prescriptions to pharmacies electronically
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Treatment Planning
Create treatment plans that document interventions and outcomes to track patient progress
Electronic Signature
Digitally sign online documents
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
For Substance Abuse Therapy
For mental health professionals that specialize in substance abuse therapy/programs
Outcome Assessment Tools
Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients
Therapy Notes
Tools to help therapists document, record, and recall patient encounters
API
Application programming interface that allows for integration with other systems/databases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Messaging
Exchange messages in a secure and encrypted manner
Electronic Payments
Electronically collect payments for goods or services
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Chat/Messaging
Communicate using direct chat or messages within the system
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Payment Processing
Accept, record, and reconcile financial transactions
SMS Messaging
Send messages via SMS
Income/Expense Tracking
Detailed log and record of financial earnings & costs.
Telemedicine
Meet with patients remotely
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Client Database
Electronic storage of stakeholder contact information
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Email Marketing
Create and send email blasts/campaigns
Coding Assistance
Automatically generates E/M codes based on information collected during patient charting
Patient Intake
Patients can register for appointments in advance online
Online Booking
Book meetings and appointments through a website or digital platform
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Multi-Location
Manage and support multiple locations
Customizable Branding
Add customized logos and colors to align with company branding
Program Management
Process of managing several related projects or business activities to achieve organizational goals
Life Coaching
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
API
Application programming interface that allows for integration with other systems/databases
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Real-Time Reporting
Active reporting of data and metrics
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Business Coaching
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Event Calendar
A list of events with their respective dates
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Import/Export
Import and export data to and from software applications
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Mentor/Coach Matching
Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Email Reminders
Reminders sent via email
Client Management
Manage contact details and communication with clients
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Mobile Alerts
Notifications via mobile devices
Mobile Access
Access software remotely via mobile devices
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sport Coaching
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Reminders
Reminders sent via email
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Data Import/Export
Import and export data to and from software applications
Skills Assessment
Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
Content Library
Centralized repository to store content and assets
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Career Development
Process of enhancing skills & experiences for continuous professional growth & advancement
Live Chat
Ability to chat online in real time
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Single Sign On
Allow users to access multiple services after entering their login credentials once
Action Item Tracking
Track the status of discussed/agreed tasks
Appointment Scheduling
Schedule appointments via a calendar
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI-based Matching
Carry out matching automatically using machine learning algorithms
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Chat/Messaging
Communicate using direct chat or messages within the system
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Customizable Forms
Customize contracts and forms to collect specific information
Program Evaluation
Collect and analyze data to evaluate the effectiveness of projects and programs
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Mentor/Coach Matching
Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
Ratings/Reviews
Ratings/Reviews



