--- title: SimpleTexting Reviews meta\_title: 'SimpleTexting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 644 reviews by the users' company size, role or industry to find out how SimpleTexting works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 644 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SimpleTexting Reviews & Product Details Visit Website SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management * * * Product Website SimpleTexting Seller [Sinch](https://www.g2.com/sellers/sinch) Discussions [SimpleTexting Community](https://www.g2.com/products/simpletexting/discuss) Languages Supported English Solution Type All-in-One Overview by Felix Dubinsky (Co-founder at Simple Texting) Show More ## Pricing Pricing provided by SimpleTexting. ### 500 Credits $39.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/simpletexting/pricing) Sinch Solutions (1) See how Sinch products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Sinch Applications SolutionBy Sinch ](/sellers/sinch/solutions/sinch-applications) Show More ## SimpleTexting Integrations (1) What do users say about integrations? Verified by SimpleTexting [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 8/3/2026 "Great customer service. Jairah is awesome." 5/5 What do you like best about SimpleTexting? Simple texting is just that, simple and it is also reliable. The best thing I have to say is about the service. If something goes wrong, the service team is on it. They don't quit until they have resolved the issue. I had a great experience with Jairah. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? Nothing yet and we have used for four of five years now. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? The problem they solved for me had nothing to do with their service. It was our mistake internally with not communicating a change in login. Then, the person resigned and it was a mess of our own making. Jairah was amazing to work wtih even though I made my headache her headache to deal with. She was kind and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.") JC James C. Marketing Director Small-Business (50 or fewer emp.) 8/3/2023 "User-Friendly with Credibility Boost for Client Communication" 5/5 What do you like best about SimpleTexting? I find SimpleTexting very simple and user-friendly, and it works great since I've had no issues with it. Being able to connect our toll-free number has been a great service for us. It's fantastic that we can add our business toll-free number to our account, which our customers know us from, and be able to text them updates. Most of our customers know us from our vanity toll-free number, so being able to text them from that number adds to our credibility. The initial setup of SimpleTexting was very easy and simple. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? nothing that stands out, maybe more affordable prices to text Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? I use SimpleTexting to text clients through our toll-free number, adding credibility as it's the number our customers know us from. Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Thank You page ![B.J. E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "B.J. E.") BE B.J. E. Digital Media Director Enterprise (\> 1000 emp.) 10/20/2021 "Effortless Communication with Invaluable Link Tracking" 5/5 What do you like best about SimpleTexting? I like SimpleTexting for its ease of use and the link tracking and reporting feature. The ease of use lets me quickly put together a campaign, and the text tracking features help me understand how effective the text messages are in terms of user clicks on links. The initial setup was tremendously easy. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? Nothing comes to mind. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? I use SimpleTexting for text marketing to reach patients quickly. It's easy to use, letting me create campaigns fast. Link tracking and reporting show me how effective the messages are with user clicks. Review collected by and hosted on G2.com. Show More 4/14/2026 Current UserValidated ReviewerSource: Thank You page ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") AP Verified User in Public Safety Small-Business (50 or fewer emp.) 7/29/2026 "Very Responsive Support That Follows Through" 5/5 What do you like best about SimpleTexting? Support is very responsive and will investigate and follow through on any issues. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? It would be nice to have a feature on campaigns that have some numbers where the text failed to deliver to resend after the fix is in place just to those individuals. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? We rely heavily on the platform for community text alerting for our large homeowners association. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Michelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle G.") MG Michelle G. Technology Director Mid-Market (51-1000 emp.) 5/5/2026 "Super Easy to Use: Intuitive Platform, Great Integrations, and Good Cost" 4.5/5 What do you like best about SimpleTexting? It's super easy to use. The platform is intuitive, there are good integrations (at no extra cost), and the cost is good. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? The extra messaging pricing could be a bit lower. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? It allows us to quickly send out messaging throughout our company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rolando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolando F.") RF Rolando F. IT Support Tech Small-Business (50 or fewer emp.) 9/29/2025 "Simple Texting: Efficient and Easy to Use" 4.5/5 What do you like best about SimpleTexting? It was very easy to set up and the ease of use make it a great tool. My coworkers use it everyday and are easily able to navigate the platform and send messages almost instantly. Also the times I have reached out to customer support I have only been able to contact them via the chat option on their website, however I've always had a quick response. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? Changing a password does not log a user out. Some teams within our company share accounts across multiple platforms, so far this is the only platform we have encountered where a password change does not log a user out across all signed in devices. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? It helps us set up appointments. We send our customers links via text messages so they can schedule online. It also helps us remind customers when they have appointments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite M Marceen . Director Of Development Operations Mid-Market (51-1000 emp.) 5/15/2026 "SimpleTexting Makes SMS and MMS Outreach Easy" 5/5 What do you like best about SimpleTexting? SimpleTexting is a 'simple' platform that is very user friendly and easy to use in sending SMS and MMS messages to donors and clients. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? It's not a dislike, but wished that it had the option to integrate with Salesforce. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? With SimpleTexting we now have the ability to solicit donors and send notifications for upcoming events. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page MM Mike M. Lead Software Developer Small-Business (50 or fewer emp.) 10/15/2024 "Reliable and easy to use, but with some quirks" 3.5/5 What do you like best about SimpleTexting? The support is excellent. Every time I use the live chat, I get a response within 5 minutes. We primarily use SimpleTexting through their API which we call from our CRM. API response time has improved significantly over the last year or two. The API is well documented and the option to create and manage webhooks through their dashboard is very convenient. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? The cost seems to be a bit higher than the competition, particularly for MMS. My biggest issue is that numbers seem to get marked as "Invalid" for no apparent reason. I understand that they need to comply with laws and stop requests, but we have had our own executive staff numbers randomly get marked as invalid. This causes them to miss critical communications and alerts. I have asked support about it a few times but I was never able to get a reasonable explanation. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? Communications, both internal and customer facing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rolando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolando F.") RF Rolando F. IT Technician Small-Business (50 or fewer emp.) 7/17/2024 "Simple Texting: A Perfect Solution" 5/5 What do you like best about SimpleTexting? One of the things I like best about Simple Texting is the different plans available for SMS messaging. Our old SMS messaging provider decided to increase their rates, and unfortunately it turned out to be dealbreaker. We found Simple Texting and so far it has been the perfect solution for our needs. In our field of business demand fluctuates seasonally, for us its important to set up a monthly plan that will cover the average outgoing SMS amount. When we go over our plan, SimpleTexting charges a reasonable amount for extra SMS messages that are sent. Other key aspects of what I like is that set up and teaching my coworkers how to use SimpleTexting was easy. Our transition from one SMS messaging provider to another couldn't have gone any smoother. Simple texting also has many features that are very useful, like setting up templates, sending/receiving media, and shortening links. Customer support is easy to reach which also is a notable contrast from our old provider. Another key aspect that deserves mentioning is that we have not experienced any downtime thus far. We send a considerable amount of SMS messages everyday, and its great to work without any interruptions. Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? The only issue I've ran into is when we let go of a person, and I was changing passwords to the accounts that person uses I found out that changing loggin credentials does not log the person out of the account. So you would have to deactivate the account to fully prevent them from having access to it. We work from home, and some users are required to have their own PC to work from, it would be great if by changing passwords it could log people out of the account. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? Its helping us lower the amount of incoming calls to our call center because we are able to send an SMS message with a link so customers can book their appointments online. Review collected by and hosted on G2.com. Show More 7/19/2024 Validated ReviewerIncentivizedSource: Seller invite ![Madeline K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madeline K.") MK Madeline K. Director of Digital Marketing Small-Business (50 or fewer emp.) 7/18/2024 "SimpleTexting is exactly what it promises: SIMPLE" 5/5 What do you like best about SimpleTexting? The verification process and account setup was a breeze, with great support from the SimpleTexting team. Sales and troubleshooting is always quick and responsive. Delivery of messages is excellent, in over a million messages sent thus far, we've had a single campaign fail to deliver as expected. Pricing is excellent, competitive with going direct with some of the major competitors. 9.5 of 10 Review collected by and hosted on G2.com. What do you dislike about SimpleTexting? I wish there were more straightforward integrations for reporting instead of having to download CSV files. They do have an API endpoint available, but that means getting our developer involved and honestly, that violates my primary reason for using a tool like this, I need it to be transparently simple for a savvy but non-developer user. Review collected by and hosted on G2.com. What problems is SimpleTexting solving and how is that benefiting you? Sending mass SMS messages to a variety of opt-in audiences. This makes our clients very happy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about SimpleTexting? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SimpleTexting ](https://www.g2.com/products/simpletexting/discussions/new) GU Guest User What is SimpleTexting used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-simpletexting-used-for) SM Shane Megee • Last activity about 5 years ago Skins - Light / Dark / Background 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/33381-skins-light-dark-background) [ View all Discussions ](https://www.g2.com/products/simpletexting/discuss) ## Pricing Options Pricing provided by SimpleTexting. ### 500 Credits $39.00 Per Month ### 1,000 Credits $59.00 Per Month ### 2,000 Credits $89.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/simpletexting/pricing) SimpleTexting Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a28e5c54882ddb1865f6e6c2184706e/ez-texting.png "Product Avatar Image") EZ Texting 4.5/5(744) [ Compare Now ](https://www.g2.com/compare/ez-texting-vs-simpletexting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78157590672afd10e3d32913f02518ca/textedly.png "Product Avatar Image") Textedly 4.6/5(1,398) [ Compare Now ](https://www.g2.com/compare/simpletexting-vs-textedly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7441fc8f40f32dff95af4e9a83e1a038/slicktext.png "Product Avatar Image") SlickText 4.8/5(1,891) [ Compare Now ](https://www.g2.com/compare/simpletexting-vs-slicktext) ##### ##### SimpleTexting Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler Features SMS SMS Platform Reporting Marketing Automation Messaging Channels SMS Messaging Two way messaging [ View More Features ](https://www.g2.com/products/simpletexting/features) ## Top-Rated Alternatives [ ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![Textedly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textedly") Textedly 4.6/5(1,398) ](https://www.g2.com/products/textedly/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/simpletexting/competitors/alternatives) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Appointment Reminder](https://www.g2.com/categories/appointment-reminder) ##### Explore More [Which Quote-to-Cash solutions do revenue operations and finance teams actually find reliable for processing high deal volumes without errors accumulating over time?](https://www.g2.com/discussions/which-quote-to-cash-solutions-do-revenue-operations-and-finance-teams-actually-find-reliable-for-processing-high-deal-volumes-without-errors-accumulating-over-time)[What is the best capital project management software for a mid-size construction company that needs budget tracking, approvals and schedule management without an enterprise implementation project?](https://www.g2.com/discussions/what-is-the-best-capital-project-management-software-for-a-mid-size-construction-company-that-needs-budget-tracking-approvals-and-schedule-management-without-an-enterprise-implementation-project%20)[What platform provides AI-powered customer engagement on WhatsApp?](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp) [What Quote-to-Cash tools reduce the time between a deal being approved and the first invoice going out so the revenue cycle actually starts on time?](https://www.g2.com/discussions/what-quote-to-cash-tools-reduce-the-time-between-a-deal-being-approved-and-the-first-invoice-going-out-so-the-revenue-cycle-actually-starts-on-time)[Which pricing software do large enterprises use](https://www.g2.com/discussions/which-pricing-software-do-large-enterprises-use)[Pros and Cons Details](https://www.g2.com/products/simpletexting/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)