--- title: SimpleTexting Reviews meta_title: 'SimpleTexting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 642 reviews by the users' company size, role or industry to find out how SimpleTexting works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 642 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SimpleTexting Reviews **Vendor:** Sinch **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 642 ## About SimpleTexting SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management ## SimpleTexting Pros & Cons **What users like:** - Users appreciate the **ease of use** of SimpleTexting, enabling quick navigation and effective communication with customers. (2 reviews) - Users value the **user-friendly messaging** of SimpleTexting, allowing seamless communication with customers via their toll-free numbers. (2 reviews) - Users love the **user-friendly text messaging** of SimpleTexting, appreciating its easy setup and effective communication. (2 reviews) - Users value the **easy-to-use analytics** of SimpleTexting, making tracking and understanding engagement a breeze. (1 reviews) - Users appreciate the **API integration capabilities** of SimpleTexting, benefiting from its efficiency and excellent documentation. (1 reviews) - Users appreciate the **fast and effective chat support** provided by SimpleTexting, ensuring quick responses to inquiries. (1 reviews) - Users value the **seamless CRM integration** of SimpleTexting, enhancing communication and efficiency in their workflows. (1 reviews) - Users appreciate the **excellent customer support** of SimpleTexting, noting quick responses and helpful interactions through live chat. (1 reviews) - Documentation (1 reviews) - Easy Communication (1 reviews) **What users dislike:** - Users find **missing features** like password changes not logging out users across devices frustrating and limiting for team collaboration. (2 reviews) - Users experience **access issues** since changing passwords does not log them out across all devices. (1 reviews) - Users are frustrated with **chat issues** due to slow customer service responses and unreliable alerts. (1 reviews) - Users experience **delay issues** during setup, causing frustration despite faster service once operational. (1 reviews) - Users experience **delays** in setup time, which can hinder their ability to start using SimpleTexting quickly. (1 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Users experience **messaging issues** , with invalid numbers and timing problems impacting critical communications and campaign efficiency. (1 reviews) - Users experience **notification issues** with SimpleTexting, as alerts are unreliable and texts often arrive late. (1 reviews) - Number Formatting (1 reviews) ## SimpleTexting Reviews ### 1. It's amazing. I love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about SimpleTexting?** It's super easy to use. Also, I can track my patients in real time. **What do you dislike about SimpleTexting?** At this moment the only thing that I could think about is that It could be more intuitive. But it keeps great. **Recommendations to others considering SimpleTexting:** Be patient and learn how to use it, it's amazing once you get into the tools and stuff. **What problems is SimpleTexting solving and how is that benefiting you?** It makes my work easier. I can have multiple conversations at the same time. ### 2. Convenient and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** I particularly like the campaigns since I can send mass texts, reminders and invitations to clients **What do you dislike about SimpleTexting?** I don't think there is something that I don't like **What problems is SimpleTexting solving and how is that benefiting you?** Reaching out to clients in an efficient and fast way ### 3. Easy set up, flexible configuration, great support team **Rating:** 4.5/5.0 stars **Reviewed by:** Montgomery H. | App developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** Ease of use, it takes a minute to send out a campaign **What do you dislike about SimpleTexting?** That I had to reimagine the software to meet my needs **What problems is SimpleTexting solving and how is that benefiting you?** We needed a way to distribute PDF files via text for employee schedules ### 4. Easy mass TXT provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** ease of use, campaigns are easy to create and users easy to import **What do you dislike about SimpleTexting?** MMS and longer messages take 3 credits instead of 2 like most services. **What problems is SimpleTexting solving and how is that benefiting you?** txt to mobile device users to update software on device. ### 5. Simple and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Gee C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about SimpleTexting?** Friendly interface, kind chat experience and everytime I had a question it was very quick and simple to fix. Great results over txt customers also. **What do you dislike about SimpleTexting?** I dont really have any problem. But saddly it charges 3 credits if I want to type an emoji. Not a big deal tho **What problems is SimpleTexting solving and how is that benefiting you?** Relachionship with customers ### 6. Easy enough **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** Simplicity. It easy enough to figure out on my own. Didnt need to watch a youtube video to figure out. **What do you dislike about SimpleTexting?** Cost. I feel the cost could be less. Especially with the frequency we use. **What problems is SimpleTexting solving and how is that benefiting you?** na ### 7. Excellent service, Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about SimpleTexting?** Managing lists and scheduling campaigns. **What do you dislike about SimpleTexting?** Nothing specific to Simpletext, have not had any issues with them. **What problems is SimpleTexting solving and how is that benefiting you?** We needed a service to manage to house our guest information and to send promo information too. ### 8. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about SimpleTexting?** Easy to use and simple UI and login for staff **What do you dislike about SimpleTexting?** More features would be nice, wordpress intergration would be great. **What problems is SimpleTexting solving and how is that benefiting you?** Mass text to the community for event awareness and communication ### 9. Easy as pie **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about SimpleTexting?** The autorespond feature was great and I use it often **What do you dislike about SimpleTexting?** I could not delete texts all at once which was desturbing **What problems is SimpleTexting solving and how is that benefiting you?** Easier to track my texts ### 10. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Simple way to reach customers who want to be reached **What do you dislike about SimpleTexting?** The lag time we sometimes experience when sending a campaign **What problems is SimpleTexting solving and how is that benefiting you?** It allows us to create deals for soon to expire food items ### 11. Site doesn't always load properly **Rating:** 4.0/5.0 stars **Reviewed by:** Larry H. | Senior Operations Admin, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about SimpleTexting?** Very helpful to be able to send correspondence to numerous people **What do you dislike about SimpleTexting?** Website could be more streamlined. Doesn't always load as it should. **What problems is SimpleTexting solving and how is that benefiting you?** Responses from potential new hires ### 12. It’s awesome! Highly recommend for an advertisement, system surveys, and campaigning. **Rating:** 5.0/5.0 stars **Reviewed by:** Mika Monet' Livers T. | Stanford HealthCare Patient Dining Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Campaigns and text ads to masses. Love it **What do you dislike about SimpleTexting?** Reporting structure and detail report of information needs work when pulling reports **What problems is SimpleTexting solving and how is that benefiting you?** It's solving staffing issues and sharing links accessibility with the masses. ### 13. The experience has been great so far. Much clearer to understand and use than any other system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about SimpleTexting?** How simple the dashboard is. Very easy to navigate. **What do you dislike about SimpleTexting?** The pricing is a little high compared to other sites. Twice as much per message for some. **What problems is SimpleTexting solving and how is that benefiting you?** It is solving our two-way communication issue with the clients we serve. ### 14. SimpleTexting is simple and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Curt F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about SimpleTexting?** Easy to use and schedule. The open rates are exceptional **What do you dislike about SimpleTexting?** It's a little expensive for a small business **Recommendations to others considering SimpleTexting:** Segment your audience and message **What problems is SimpleTexting solving and how is that benefiting you?** It allows us to send prospective event attendees last minute reminders that we know that they'll receive. It increases our advertising reach. ### 15. Excellent. Simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Mass communication to staff, and easy communication to customers. **What do you dislike about SimpleTexting?** Unable to manually select recipients for a campaign from within a contacts list. **What problems is SimpleTexting solving and how is that benefiting you?** Communication en mass. Makes it quick and simple. ### 16. SimpleTexting Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Kim E. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about SimpleTexting?** The user interface of Simple Texting was very easy to use even for those that are not very computer literate. You can log in and have your message ready to go in no time at all. With the ease of use for someone to sign up for the text service we were able to get a large portion of our attendees set up for our texting system in no time at all. **What do you dislike about SimpleTexting?** Pricing was the only reason for us to forgo using the system for an extended period. Being a church and having many texts to send out it became a little too expensive for our budget so we went another direction with notifications through our app. If the price had been a little cheaper, we wouldn't have had a problem sticking with the service. **What problems is SimpleTexting solving and how is that benefiting you?** This gave us a simple method to get at the minute announcements out to a large number of people in s a short amount of time. Before we relied on social media to get out updates and announcements however not everyone is connected to their social media accounts 24/7, but they usually have their mobile device close to them 24/7. ### 17. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2022 **What do you like best about SimpleTexting?** Simplicity, delivery and speed at reach at which it gets to its destination directly. **What do you dislike about SimpleTexting?** Not any I can tell for now until otherwise **What problems is SimpleTexting solving and how is that benefiting you?** It makes me reach millions of our customers in just a click without being a professional or contracting one to eliminate this herculean task. ### 18. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about SimpleTexting?** The thing I like most is that the unused messages rollover **What do you dislike about SimpleTexting?** There is no single thing that I dislike about the app **What problems is SimpleTexting solving and how is that benefiting you?** It is helping me solve the problem of communication issues with clients ### 19. Love Simple Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Karin C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about SimpleTexting?** So simple and easy to communicate with clients. So nice to send details that they can see. Clients are able to respond and we can answer at our convenience. We have had to use our personal phones before this program. So easy from our computers. **What do you dislike about SimpleTexting?** Clients want to have "conversations" and we are just wanting quick and easy answers! I don't like having to hit the arrow to save the name when I enter. I forget and have to re-enter. **Recommendations to others considering SimpleTexting:** Try it and you will like it. **What problems is SimpleTexting solving and how is that benefiting you?** Communications and able to respond quickly with clients. Plus clients can easily communicate with us. Saves a lot of time on the phone and the wasteful time playing "phone tag". ### 20. Easy to use, great for large clientele **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about SimpleTexting?** Group texting is great for large marketing **What do you dislike about SimpleTexting?** I do not have any complaints as of yet. No suggestions. **What problems is SimpleTexting solving and how is that benefiting you?** It's allowing me to contact my clients without blowing up my personal phone number. ### 21. Great service. Easy to use. Reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about SimpleTexting?** SimpleTexting is simple to understand and is quick and easy to use. **What do you dislike about SimpleTexting?** No complaints. We have had no issues at all. **What problems is SimpleTexting solving and how is that benefiting you?** The mass and individual communication with our members has been drastically improved. ### 22. Great texting service app **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about SimpleTexting?** Userface is very user-friendly and self-explanatory. Lots of video tutorials as well. **What do you dislike about SimpleTexting?** There isn't anything I dislike about SimpleTexting **What problems is SimpleTexting solving and how is that benefiting you?** Better communication with my customers ### 23. SimpleTexting is just like their name **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about SimpleTexting?** SimpleTexting is so simple to use and I had it completed in a couple of minutes. **What do you dislike about SimpleTexting?** I had a little trouble uploading various mobile numbers, but once I figured it out it was fine **What problems is SimpleTexting solving and how is that benefiting you?** I have not had any issue that needed to be resolved by SimpleTexting ### 24. Overall, good platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Their customer service and team is excellent. **What do you dislike about SimpleTexting?** Not being able to create logins for each team member. **What problems is SimpleTexting solving and how is that benefiting you?** It allows us to communicate with our employees ### 25. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Kristopher R. | Conference Chairman, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about SimpleTexting?** It is straightforward to use and provides analytics of who has opened it and have they clicked any links. It is easy to schedule texts that provide enough characters to get your message across. **What do you dislike about SimpleTexting?** There is a very slight learning curve but can understand quickly. **Recommendations to others considering SimpleTexting:** It is normally priced and gets the job done. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting allows for being able to send out a mass text to a contact list very quickly. The benefits have been getting the word out to large number of individuals very quickly and be able to compose and schedule campaigns. ### 26. Nice and easy to use API **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** API endpoints and easy to use campaign management. **What do you dislike about SimpleTexting?** Fees and text message rate. Text messages are costly **What problems is SimpleTexting solving and how is that benefiting you?** Need a platform to send marketing messages ### 27. Great features at a fair price. **Rating:** 5.0/5.0 stars **Reviewed by:** Marah L. | Business Strategy Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2022 **What do you like best about SimpleTexting?** It is easy to set up and very easy to use. If you are a first time or advance bulk sms texter this is a great simple option with terrific service and segmentation and triggering features. **What do you dislike about SimpleTexting?** Im not a fan of the pricing. I also didn't like how my texts came before the photo, instead of photo above. **What problems is SimpleTexting solving and how is that benefiting you?** Event notifications. ### 28. Fun **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SimpleTexting?** I like the reply section. Makes it easy to save data received from prospects. **What do you dislike about SimpleTexting?** Pricing. It's a bit misleading because of the 1 credit vs. 3 credit difference. **What problems is SimpleTexting solving and how is that benefiting you?** Communicating with large groups at once. It is beneficial to anyone running promotions. ### 29. The service is easy to use and the results are fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about SimpleTexting?** Easy communication for applicants and recruiting. **What do you dislike about SimpleTexting?** haveing to "check" the checkmark for the name **What problems is SimpleTexting solving and how is that benefiting you?** Recruiting and communication to new hires ### 30. Very easy to navigate and reasonable pice to send LOTS of texts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about SimpleTexting?** The best feature for us is the ability to make lots of lists for different group messages to send **What do you dislike about SimpleTexting?** I would like an easier way to import contacts **What problems is SimpleTexting solving and how is that benefiting you?** Direct communication to customers-- Emails are becoming "thing of the past" but EVERYONE checks their texts ### 31. My experience has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchelle H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about SimpleTexting?** The access it gives to potential clients. **What do you dislike about SimpleTexting?** The cost is a little pricey but nothing to dissuade me. **Recommendations to others considering SimpleTexting:** It is a great tool to use. **What problems is SimpleTexting solving and how is that benefiting you?** People not opening emails. The benefit is everyone opens their text. ### 32. Versatile and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about SimpleTexting?** Very intuitive and easy to use. It delivers on what the name promises—simplicity. The price is also good, and the discounts for nonprofits are great! **What do you dislike about SimpleTexting?** It would be nice if I had a few more settings with the away message. If I INITIATE a message and someone responds, it sends the away message. That said, the away message is lovely to have, because it gives a quick response even if we'll be an hour or two before we respond. **What problems is SimpleTexting solving and how is that benefiting you?** It gives us a way to make a quick response when someone has a question about our services. We don't use it for marketing exactly, but as a way potential clients can get quick, easy answers to their questions. ### 33. Support is always there if you need help. **Rating:** 5.0/5.0 stars **Reviewed by:** Victor S. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about SimpleTexting?** How simple the website is able to be use **What do you dislike about SimpleTexting?** Sometimes there is a lag but I think its my server. **What problems is SimpleTexting solving and how is that benefiting you?** Simple text allows me to speak to clients when they actually can't speak on the phone. ### 34. great way to message people but unclear on how to stay compliant **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Ease of use around texting and adding contacts. **What do you dislike about SimpleTexting?** The search function isn't working that great for me **What problems is SimpleTexting solving and how is that benefiting you?** Talking to customers via text! ### 35. An Affordable Way To Send Text Messages to Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** Simple to use for verified customer lists. One of the more affordable text programs that allows you to access a large number of clients. **What do you dislike about SimpleTexting?** Contact management could be more granular as far as finding & removing old contacts. **What problems is SimpleTexting solving and how is that benefiting you?** We like to contact our customers after purchase to follow up with a guest satisfaction survey. Texting has been very effective. ### 36. Intuitive and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2022 **What do you like best about SimpleTexting?** The platform is straightforward to use. It has a lot of useful features like importing from Excel and creating different lists and campaigns. **What do you dislike about SimpleTexting?** It's easy to burn through your credits quickly. **Recommendations to others considering SimpleTexting:** Don't be afraid to reach out to support - they are quick to respond and very helpful! **What problems is SimpleTexting solving and how is that benefiting you?** It is making it easy for me to contact and update students' parents quickly, while also being able to personally respond to them. ### 37. THE BEST **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about SimpleTexting?** How easy the User Interface is. I was able to load it up and use it with no problem without extensive training. **What do you dislike about SimpleTexting?** sometimes lag on mobile app. Notification will appear but app won't load properly at times. **What problems is SimpleTexting solving and how is that benefiting you?** customer service issues. ### 38. easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin B. | Beauty By Jaekole, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2022 **What do you like best about SimpleTexting?** Very easy to navigate and i get free credits. **What do you dislike about SimpleTexting?** I like everything about this site, its so easy to use! **What problems is SimpleTexting solving and how is that benefiting you?** It allows me to reach out to clients directly ### 39. Intuitive and Simple, but Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Ruthnie A. | Principal/Owner, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about SimpleTexting?** The interface is intuitive and easy to navigate. The customer service is also phenomenal. I'd expect AI to leave me wanting me or on the personable-solutions front but simpleTexting strikes the right balance of providing a knowledgebase and connecting you with someone who is either a live support agent or who will reply to you via email within 12-18 hours. There are also a lot of integrations that makes me feel secure that new solutions won't outpace my ability to make texting part of various campaigns through multi-channel communications. **What do you dislike about SimpleTexting?** The cost for overages is higher than the competitors that are soliciting my organization. That's really my biggest pet peeve. Something else I desire is an onramp to a CRM suite that I can graduate to. **What problems is SimpleTexting solving and how is that benefiting you?** COVID Emergency response and coordination with a municipal workforce Critical employee communications Targetted stakeholder engagement around policy initiatives ### 40. Great Product, Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Delayna G. | Recruiting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about SimpleTexting?** The ease of use is unmatched. We use the program for high-volume recruiting, and being able to send messages quickly is essential! We receive more responses and returned contact through texting than email; we've set up templates for our most commonly used messages, and it's helped our efforts immensely! I also can't say enough great things about the customer service. Their chat assistants respond in minutes, provide comprehensive solutions, and are always positive. **What do you dislike about SimpleTexting?** Reports and contact creation through the site are a little clunky. Building a report is hidden behind an unclear series of steps. Contact creation can't be filled in and tabbed through, so while the import feature looks sound it doesn't work well for recruiting needs. Everything has to be manually entered. **Recommendations to others considering SimpleTexting:** SimpleText is a great tool to use for recruiting. It's especially handy if you have multiple team members so all of the messages are from the same number and stored in the same place! **What problems is SimpleTexting solving and how is that benefiting you?** We use the program for recruiting. We've noticed that many of our potential candidates don't check their voicemails and don't respond to emails very frequently. We've seen great improvement in returned calls and initiated contact through the ability to offer texting to the candidates. ### 41. Easy to use. They have tutorials and chat for assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SimpleTexting?** Being able to save text messages and save leads **What do you dislike about SimpleTexting?** I'm not too sure if there is an app that can be utilized **What problems is SimpleTexting solving and how is that benefiting you?** Being able to save my messages and creating code words ### 42. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about SimpleTexting?** It's an easy user interface, very practical. **What do you dislike about SimpleTexting?** The downside is that we cannot print the messages per contact in format that would be more useful to us. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting is easy to use and straightforward. Instead of spending time mailing out letters or calling clients regarding their appointment, we save time by simply texting them the information. ### 43. Reliable and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about SimpleTexting?** Easy to use to text employees and clients and love the ability to set an away message. **What do you dislike about SimpleTexting?** Occasionally have trouble finding the report to see what didn't go through. **What problems is SimpleTexting solving and how is that benefiting you?** Visibility for all staff members to access and view texts sent makes it easy for everyone to stay in the loop. ### 44. Easy to use, great way to communicate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SimpleTexting?** Incredibly easy to set up text campaigns **What do you dislike about SimpleTexting?** sometimes I run out of character space to complete my message **What problems is SimpleTexting solving and how is that benefiting you?** It has been a great resource for reminding my members about upcoming events ### 45. Very helpful app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about SimpleTexting?** texting clients made easy. Also allows for 1:1 texting **What do you dislike about SimpleTexting?** Still trying to figure it out. There's a learning curve. **What problems is SimpleTexting solving and how is that benefiting you?** Ability to text the same message to multiple clients. ### 46. Very easy to use, streamlined texting experience, with some bugs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about SimpleTexting?** I like that it's very similar to a cellphone but on a computer. I can create contacts and quickly follow up throughout the recruiting process. I enjoy using the basic features, and they make it very easy to use. **What do you dislike about SimpleTexting?** Simple texting has bugs that occur when you have multiple people logging in, I'm assuming. Also, as we change the contact names to gear towards what we need, when we send a campaign, it changes everything back to what we had—eliminating all of our work. **Recommendations to others considering SimpleTexting:** na **What problems is SimpleTexting solving and how is that benefiting you?** Communication gaps - it allows me to reach my candidates quickly and connect with our field staff. ### 47. Simple to register and get started - and excellent chat support **Rating:** 5.0/5.0 stars **Reviewed by:** Abe K. | Director Of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about SimpleTexting?** Customer Support chat availability was most helpful. **What do you dislike about SimpleTexting?** Waiting for our toll free number to register. **What problems is SimpleTexting solving and how is that benefiting you?** Communicating with people across the country in a more direct way. ### 48. The name says It all! Simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Safety & Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about SimpleTexting?** It's easy to use! I can message all 95 of my drivers to warn them of extreme weather conditions, wish them a happy holiday or to notify of new company policies in less than 5 mins. As a bonus, you get a "success" rate notice, so you can rest assured your employees received your message! **What do you dislike about SimpleTexting?** The cost is a little steep, and I wish it let you set a photo for your contact or had a "saved signature", that would help make it look more professional and lower the prices. **Recommendations to others considering SimpleTexting:** Lower the price, make more sizeable packages. **What problems is SimpleTexting solving and how is that benefiting you?** As I stated above, one of the best benefits is sending a mass message to all of your employees at one time; the bulk load is convenient to use as well; I use the campaign feature a lot. ### 49. Serves our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about SimpleTexting?** It adds another method for reaching people. **What do you dislike about SimpleTexting?** Character limits aren't ideal but aren't a dealbreaker. **What problems is SimpleTexting solving and how is that benefiting you?** It helps us reach people an easier more convenient way for them. ### 50. Easy and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about SimpleTexting?** I love how easy it is to create keywords, add contacts and create and schedule campaigns! I also like that our subscribers can text us back with their orders for the week. The new recurring campaign feature is a real time saver! **What do you dislike about SimpleTexting?** They have made a lot of improvements in the past year so a lot of the things I have suggested have made the platform much easier to learn and use. **Recommendations to others considering SimpleTexting:** I like that SimpleTexting is affordable and scaleable. As my company grows I can upgrade to more monthly text credits and the costs go down per credit as well. **What problems is SimpleTexting solving and how is that benefiting you?** Since I started using SimpleTexting, it has made it easier to stay in touch with our customers and allows them an easy way to message us for help with ordering products. My team can also be added as users on the same account so they can access all the same features or just the ones I want them to. ## SimpleTexting Discussions - [Skins - Light / Dark / Background](https://www.g2.com/discussions/33381-skins-light-dark-background) - 1 comment, 2 upvotes - [What is SMS?](https://www.g2.com/discussions/what-is-sms) - 1 comment, 2 upvotes - [How do I automate](https://www.g2.com/discussions/how-do-i-automate) - 1 comment, 1 upvote - [We would like a simple to use "secure portal site".](https://www.g2.com/discussions/we-would-like-a-simple-to-use-secure-portal-site) - 1 comment, 1 upvote - [Is there a way to group different messages under the same campaign?](https://www.g2.com/discussions/is-there-a-way-to-group-different-messages-under-the-same-campaign) - 1 comment, 1 upvote - [View SimpleTexting pricing details and edition comparison](https://www.g2.com/products/simpletexting/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+14%3A36%3A36+-0500&secure%5Bsession_id%5D=5b513b96-0dbc-4ba5-9847-aff098f685c8&secure%5Btoken%5D=2186236533d68b7a3c8cd4669bc33f6ed93f073ea5e0a3e90860c15a3cd9eb44&format=llm_user) ## SimpleTexting Integrations - [Zapier](https://www.g2.com/products/zapier/reviews) ## SimpleTexting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Two way messaging **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Features** - Integrated App - SMS ## Top SimpleTexting Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,354 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,443 reviews)