Shopbox Reviews & Product Details

Shopbox AI gives ecommerce retailers AI-powered search, product recommendations, and merchandising in one platform — without forcing a choice between control and personalisation. Most tools make you pick: hand placement decisions entirely to an algorithm, or manage every rule by hand. Shopbox does both. Merchandisers can guarantee specific products stay in specific spots — a new launch, a high-margin line, a sponsored placement — while AI personalises everything built around those fixed points for every individual shopper, on the homepage, product listing pages, and product pages. Early results from customers combining merchandising with personalisation show roughly 10% higher sales on preferenced, high-margin products, without sacrificing overall revenue — plus a 4–12% overall revenue uplift, tracked conservatively to SKU level. Shopbox runs at scale across catalogues of 25M+ products. Shopbox works with Shopify, BigCommerce, Magento, and custom-built ecommerce platforms — live in 30 minutes for a standard Shopify setup. Founded in Ireland in 2020, Shopbox AI now supports retailers including Schuh, Petstop, Eason, Foxford, and Soyaconcept.

Seller

Shopbox AI

Discussions

Shopbox Community

Languages Supported

Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Irish, Galician, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal), Serbian (Cyrillic)

Overview by

Saanika Budhiraja

Pricing

Pricing provided by Shopbox.

Personalisation

Ai Search

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Shopbox Integrations

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Integration information sourced from real user reviews.

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AA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

1/17/2025

"Simple to install, easy to use. Compatible with shopify."

5/5

What do you like best about Shopbox?

The customer and technical support is second to none. The reporting is feeding in under the shopify app, if I don't need to leave the website and am use this to find data it's a timesaver and easier to compare spend/view sales on other marketing apps. We have found our sales increased after installing the app and utilising all of the different grids. Recommended for you/similar products etc. It's very easily installed by the team and some other smaller changes are easily done by yourself. Review collected by and hosted on G2.com.

What do you dislike about Shopbox?

I can't say I don't like any features! Initially, we had concerns about features, but as time has passed, Shopbox is developing new and improved developments that have proven extremely beneficial! Review collected by and hosted on G2.com.

MM

Maria M.

Partnerships Lead

Small-Business (50 or fewer emp.)

10/28/2022

"Vital tool in creating personalised experiences in ecommerce"

5/5

What do you like best about Shopbox?

We have been recommending Shopbox AI to our clients who are looking to create personalised experiences for their end users. We have seen real results in increasing conversions across the board. Review collected by and hosted on G2.com.

What do you dislike about Shopbox?

The only downside is largely down to personal preference when it comes to AI. Some clients feel that it can take away from the look and feel of a homepage and become too product driven. On the flip side many can see it will deliver positive results. Review collected by and hosted on G2.com.

What problems is Shopbox solving and how is that benefiting you?

Shopbox AI can help retailers to achieve more of that in store experience that you have with a good sales assistant. Using the end users behaviour and preferences, the tool can deliver more targetted selections of products helping the user to find what they are looking for. When dealing with large catalogues especially this can really deliver the right product at the right time in the user journey. Review collected by and hosted on G2.com.