--- title: ShipBob Reviews meta\_title: 'ShipBob Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 122 reviews by the users' company size, role or industry to find out how ShipBob works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 122 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- ### ShipBob Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **excellent customer support** from ShipBob, noting responsiveness and helpfulness in various situations. [(11 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271148&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ShipBob, complimenting its intuitive interface and responsive support team. [(8 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1270557&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use platform and responsive support** from ShipBob, enhancing overall operational efficiency and satisfaction. [(6 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065517&qs=pros-and-cons#reviews) Users appreciate the **exceptional support and ease of use** with ShipBob, enhancing their fulfillment experience significantly. [(5 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065596&qs=pros-and-cons#reviews) Users commend the **reliability** of ShipBob, noting consistent order processing and outstanding customer support throughout their experience. [(5 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065595&qs=pros-and-cons#reviews) Users express a desire for **greater control over inventory management** , particularly for batch holds and reporting capabilities. [(3 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271244&qs=pros-and-cons#reviews) Users frequently face **shipping issues** with On-Trac, leading to lost, damaged orders, and delayed shipments during peak times. [(3 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271137&qs=pros-and-cons#reviews) Users desire more **inventory control** in ShipBob, seeking instant access to batch management without needing support intervention. [(2 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065511&qs=pros-and-cons#reviews) Users desire **limited reporting** capabilities with ShipBob, hoping for more control and detailed inventory management options. [(2 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065713&qs=pros-and-cons#reviews) Users experience **long waiting times** during peak seasons, affecting efficiency and causing frustration in their operations. [(2 mentions)](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065543&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ShipBob ##### 1. Customer Support Users appreciate the **excellent customer support** from ShipBob, noting responsiveness and helpfulness in various situations. [ See 11 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271148&qs=pros-and-cons#reviews) See Related User Reviews ![Karla A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karla A.") KA Karla A. Small-Business (50 or fewer emp.) 4.0/5 "If you need it, you got it" What do you like about ShipBob? A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you like about ShipBob? We've found that our orders are consistently out on time (UK warehouse only at this stage), sometimes even going above and beyond, with orders being p ##### 2. Ease of Use Users appreciate the **ease of use** of ShipBob, complimenting its intuitive interface and responsive support team. [ See 8 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1270557&qs=pros-and-cons#reviews) See Related User Reviews ![Karla A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karla A.") KA Karla A. Small-Business (50 or fewer emp.) 4.0/5 "If you need it, you got it" What do you like about ShipBob? A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not ![Ramu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramu S.") RS Ramu S. Small-Business (50 or fewer emp.) 4.5/5 "⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!" What do you like about ShipBob? Working with ShipBob has been a game-changer for our fulfillment strategy. Their platform is intuitive, reliable, and continuously evolving — we’ve se ##### 3. Features Users appreciate the **easy-to-use platform and responsive support** from ShipBob, enhancing overall operational efficiency and satisfaction. [ See 6 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065517&qs=pros-and-cons#reviews) See Related User Reviews ![Ramu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramu S.") RS Ramu S. Small-Business (50 or fewer emp.) 4.5/5 "⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!" What do you like about ShipBob? Working with ShipBob has been a game-changer for our fulfillment strategy. Their platform is intuitive, reliable, and continuously evolving — we’ve se ![Faith R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faith R.") FR Faith R. Mid-Market (51-1000 emp.) 5.0/5 "Great Experience After 5+ Years" What do you like about ShipBob? ShipBob's platform is easy to use and provides insightful information. Their support team is always super responsive and our CSMs have been very suppo ##### 4. Helpful Users appreciate the **exceptional support and ease of use** with ShipBob, enhancing their fulfillment experience significantly. [ See 5 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065596&qs=pros-and-cons#reviews) See Related User Reviews ![Karla A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karla A.") KA Karla A. Small-Business (50 or fewer emp.) 4.0/5 "If you need it, you got it" What do you like about ShipBob? A lot of systems come and go, and usually you have to integrate other things to make it work, which isn't bad, but with ShipBob I have found that not ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you like about ShipBob? We've found that our orders are consistently out on time (UK warehouse only at this stage), sometimes even going above and beyond, with orders being p ##### 5. Reliability Users commend the **reliability** of ShipBob, noting consistent order processing and outstanding customer support throughout their experience. [ See 5 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065595&qs=pros-and-cons#reviews) See Related User Reviews ![Ramu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramu S.") RS Ramu S. Small-Business (50 or fewer emp.) 4.5/5 "⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!" What do you like about ShipBob? Working with ShipBob has been a game-changer for our fulfillment strategy. Their platform is intuitive, reliable, and continuously evolving — we’ve se ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you like about ShipBob? We've found that our orders are consistently out on time (UK warehouse only at this stage), sometimes even going above and beyond, with orders being p ### 5 Cons or Disadvantages of ShipBob ##### 1. Inventory Management Users express a desire for **greater control over inventory management** , particularly for batch holds and reporting capabilities. [ See 3 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271244&qs=pros-and-cons#reviews) See Related User Reviews ![Ramu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramu S.") RS Ramu S. Small-Business (50 or fewer emp.) 4.5/5 "⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!" What do you dislike about ShipBob? That said, one ongoing frustration is that support for Amazon FBA in Canada hasn’t kept pace with the automation and efficiency available for the U.S. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you dislike about ShipBob? I would like to see more control over inventory. Should we have to put a batch on hold, I would like the ability to do it myself, rather than reach ou ##### 2. Shipping Issues Users frequently face **shipping issues** with On-Trac, leading to lost, damaged orders, and delayed shipments during peak times. [ See 3 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271137&qs=pros-and-cons#reviews) See Related User Reviews DF Dawn F. Small-Business (50 or fewer emp.) 5.0/5 "Customer Service is great" What do you dislike about ShipBob? I hate that On-Trac is used for shipping. They are awful. Since Shipbob added them we have had lost and damaged orders. Please get rid of them. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "A Solid Partner for Growing Businesses with Room to Improve" What do you dislike about ShipBob? While the core features are strong, there are still areas that feel clunky or limited. There’s room for improvement in the granularity of reporting—es ##### 3. Limited Control Users desire more **inventory control** in ShipBob, seeking instant access to batch management without needing support intervention. [ See 2 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065511&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you dislike about ShipBob? I would like to see more control over inventory. Should we have to put a batch on hold, I would like the ability to do it myself, rather than reach ou ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "A Solid Partner for Growing Businesses with Room to Improve" What do you dislike about ShipBob? While the core features are strong, there are still areas that feel clunky or limited. There’s room for improvement in the granularity of reporting—es ##### 4. Limited Reporting Users desire **limited reporting** capabilities with ShipBob, hoping for more control and detailed inventory management options. [ See 2 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065713&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect to help scale your business" What do you dislike about ShipBob? I would like to see more control over inventory. Should we have to put a batch on hold, I would like the ability to do it myself, rather than reach ou ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "A Solid Partner for Growing Businesses with Room to Improve" What do you dislike about ShipBob? While the core features are strong, there are still areas that feel clunky or limited. There’s room for improvement in the granularity of reporting—es ##### 5. Long Waiting Times Users experience **long waiting times** during peak seasons, affecting efficiency and causing frustration in their operations. [ See 2 mentions ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=2065543&qs=pros-and-cons#reviews) See Related User Reviews ![Ramu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramu S.") RS Ramu S. Small-Business (50 or fewer emp.) 4.5/5 "⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!" What do you dislike about ShipBob? That said, one ongoing frustration is that support for Amazon FBA in Canada hasn’t kept pace with the automation and efficiency available for the U.S. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "A Solid Partner for Growing Businesses with Room to Improve" What do you dislike about ShipBob? While the core features are strong, there are still areas that feel clunky or limited. There’s room for improvement in the granularity of reporting—es ## Top-Rated Alternatives [ ![Flowspace](https://images.g2crowd.com/uploads/product/hd_favicon/823a809aebafdb71de231b20c3727719/flowspace.svg "Flowspace") Flowspace 4/5(53) ](https://www.g2.com/products/flowspace/reviews) [ ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/201072e37ff80ae7bf6340c24edf8651/shiphero.svg "ShipHero") ShipHero 4.5/5(216) ](https://www.g2.com/products/shiphero/reviews) [ ![ShipMonk](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk") ShipMonk 3.8/5(42) ](https://www.g2.com/products/shipmonk/reviews) [ View All Alternatives ](https://www.g2.com/products/shipbob/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 4/3/2025 "Great Service" 5/5 What do you like best about ShipBob? We've had a great experience with ShipBob! Their customer service is top-notch, always responsive and helpful. The system is also really easy to understand, which made getting started smooth and stress-free. Highly recommend for anyone looking for a reliable fulfillment partner. Review collected by and hosted on G2.com. What do you dislike about ShipBob? For now we have not experienced any downside in using Shipbob Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Warehouse/Inventory management and Order Fulfillment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.") JG Justin G. Mid-Market (51-1000 emp.) 4/6/2025 "Essential part of our business." 5/5 What do you like best about ShipBob? Essential part of our business allowing us to focus on what we do best and outsource the rest Review collected by and hosted on G2.com. What do you dislike about ShipBob? I don't have any major isues with Shipbob, we've used multiple other 3pls and they have always come out on top Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Shipping at a low cost with high reliability and robust backend system Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Winston L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Winston L.") WL Winston L. Brand Manager Small-Business (50 or fewer emp.) 4/4/2025 "Always improving and best support!" 4.5/5 What do you like best about ShipBob? Helpful . Very little to no issue. Very good shipping options and costs. Very good support and account manager support. Review collected by and hosted on G2.com. What do you dislike about ShipBob? Really nothing that I can think of. They improve constantly year on year. Well done! Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Intuitive dashboard analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 4/10/2025 "Easy, fast and reliable - user sinds 2016" 4.5/5 What do you like best about ShipBob? Shipbob is super easy to use, and connecting our Shopify store is done quickly. Insights and reporting is fast, and so is their support! Stock checks is nice and they think along. Review collected by and hosted on G2.com. What do you dislike about ShipBob? They improved a lot over the years so not much is there to dislike. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? We can expand in the US while being based in the EU easily and with great US-coverage Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brijesh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brijesh N.") BN Brijesh N. VP of security Small-Business (50 or fewer emp.) 4/10/2024 "Some what good and at the same time bad for your shipping requirement" 3.5/5 What do you like best about ShipBob? The inventory section wherein they store all the Stock and how we can view all those data is quite good Review collected by and hosted on G2.com. What do you dislike about ShipBob? The claim submission is really painful, we had to submit all the documents, flexport was much better for claim submission Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Keeping all the things at one place for tracking ID, Shipping details, the history of order, and dispatch, All these features could be managed by single user. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CM Clea M. Small-Business (50 or fewer emp.) 9/19/2023 "It's been a great switch from our previous 3PL to ShipBob" 5/5 What do you like best about ShipBob? ShipBob is easy to use with an advanced portal that makes shipping and receiving easy. Due to this, products are checked in fast and as soon as they arrive. In addition, ShipBob has great analytics that help with inventory planning! ShipBob also has a wonderful onboarding team that will help you along the way! We had a wonderful implementation specialist named Ankit Gupta, who is essentially a ShipBob Guru with very fast response times to any issues or questions you may have. With Ankit helping us through the integration as well as teaching us the ins and outs, I feel more comfortable and confident using ShipBob as our 3PL. Written by - Clea Murphy, Head of Supply at Nutra Holdings. Review collected by and hosted on G2.com. What do you dislike about ShipBob? I don't think it is necessary when doing an external transfer to Amazon to have the original order split multiple times and request the client to go into each individual split to add FBA box labels. It is a very tedious task to do and can take a long time to complete. It would be easier to add the box labels to the master shipment plan versus every single split. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Faster and more diverse shipping options and more advanced fBA workflows allow us to immediately ship out orders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Scott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott R.") SR Scott R. CEO Small-Business (50 or fewer emp.) 8/23/2023 "A Bait-And-Switch Nightmare" 0/5 What do you like best about ShipBob? The number of warehouses they have globally. Review collected by and hosted on G2.com. What do you dislike about ShipBob? I own a midsized business with roughly $5 million a year in revenue from physical products that we ship to customers. My experience with ShipBob has been nothing short of a disaster. The sales process was high touch, with constant communication and promises of superior service that turned out to be nothing more than a bait and switch tactic. Once we signed on the dotted line, our salesperson vanished into thin air. Unless you're spending millions of dollars with ShipBob annually, don't expect any attention or assistance from them. We've encountered numerous issues during our two-year relationship with ShipBob. One consistent problem has been getting our products delivered to their warehouse. Despite having made appointments, our shipments have been repeatedly rejected, resulting in out-of-stock situations and delays in fulfilling orders. There have also been instances of products being damaged, destroyed, or lost altogether. This has led to customer dissatisfaction and significant financial losses for us. The lack of responsibility on ShipBob's part for these mishaps is alarming. The company's payment system is another point of contention. There have been times when all our shipments were halted due to glitches in the system that acted as if no payment method was on file, even though we had multiple methods on file and were charged daily by ShipBob. Perhaps the most infuriating aspect of dealing with ShipBob is their blatant disregard for their customers. We've had situations where our orders were on hold for weeks because we couldn't get our products into their warehouses and onto the shelves. Seeking help from ShipBob in these circumstances was like shouting into a void. All we received were automated email responses promising escalation that never materialized, and none of the responders had the authority to solve our problems. In summary, working with ShipBob has been an exercise in frustration and disappointment. Their lack of customer care and the myriad of issues we've encountered have caused serious disruptions to our business. I would caution anyone considering their services to think twice before signing up. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? In theory, ShipBob allows me to outsource all warehousing and shipping so I can focus on my business. Unfortunately, I spend nearly as much time solving problems created by ShipBob as I would if I managed my own facilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Small-Business (50 or fewer emp.) 7/11/2024 "Worst company in existence" 0/5 What do you like best about ShipBob? Quick onboarding, integrations work well. System UI is good Review collected by and hosted on G2.com. What do you dislike about ShipBob? Overcharging due to non transparent pricing. Lost stock, horrible horrible customer service with false promise over false promise. Zero trust. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Storage and order fulfillment Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Terri R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terri R.") TR Terri R. Why Congress Desperately Sought Out This Passive Income Strategist’s Solutions Small-Business (50 or fewer emp.) 3/20/2023 "ShipBob is an AMAZING company to work with" 5/5 What do you like best about ShipBob? They offer a Growth Premium Onboarding Solution that made my life very easy as a start-up. I was assigned an Onboarding Implementation Specialist; Gaurav Kochar (GK), that was very professional and easy to work with. He was highly attentive to my needs and had great attention to detail. Review collected by and hosted on G2.com. What do you dislike about ShipBob? Initially, establishing a working relationship with their international shipping partner Flavor Cloud was difficult but persistence paid off and everything worked out. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Warehousing, shipping, inventory control Review collected by and hosted on G2.com. Show More 4/21/2023 Current UserValidated ReviewerIncentivizedSource: Organic TP Tom P. Small-Business (50 or fewer emp.) 8/17/2023 "Quality fulfillment partner" 4.5/5 What do you like best about ShipBob? Shipbob has a great user desktop interface and deep reporting on fulfillment and inventory metrics. When they make mistakes, as everyone does, they bend over backwards to make it right Review collected by and hosted on G2.com. What do you dislike about ShipBob? At times, they will get behind and miss delivery SLAs. We've also had issues with lost inventory at times. The interface on the phone is challenging for order entry and I would think they would have an app to improve the handheld experience. Review collected by and hosted on G2.com. What problems is ShipBob solving and how is that benefiting you? Efficient distribution of our products to multiple geographies across the United States. Receiving shipments from our production facilities. Tracking of our inventory. Review collected by and hosted on G2.com. 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