While they mention the prices do not include court access fees, the sales representative was not honest about the amount (e.g. ranging up to $100), or the frequency of the court fees. When there was universal court access fee on the package, he did not disclose it knowing it would be out of our budget. User beware. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

UF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

Updated 6/15/2023

Originally submitted 5/6/2022

"Shield gave great background screening experience"

4.5/5

What do you like best about Shield Screening?

Ease of use was great. Background screening was very in-depth Review collected by and hosted on G2.com.

What do you dislike about Shield Screening?

The process takes longer than expected but was effective Review collected by and hosted on G2.com.

Recommendations to others considering Shield Screening:

Contact past employers to let them know you are being screened in a background check and they may be contacted Review collected by and hosted on G2.com.

What problems is Shield Screening solving and how is that benefiting you?

The hiring process was simple, Use of social security and screening questions allows for a seamless background check Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

AT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

12/30/2021

"Reliable and Strong Customer Service"

4/5

What do you like best about Shield Screening?

The setup process is easy and the customer service is super helpful. The site is fairly user friendly. We utilize this service for both background checks and drug testing and have been happy with the service overall. Review collected by and hosted on G2.com.

What do you dislike about Shield Screening?

Some of the interface can be a little clunky, and some of the way it's designed isn't super user friendly. Also, when asking for a full export of our data for one of our locations that was closing and we wanted it for records, it's taken a very long time to receive. It seems they don't have a batch download system or server to easily pull a large amount of data at once. It seems it's manual for their team. Review collected by and hosted on G2.com.

Recommendations to others considering Shield Screening:

I would ensure that you get the proper package set up upon launch, customized to your needs. You don't want to end up having too many options or not enough when your managers/team goes to order the background check and/or drug testing that they offer. Review collected by and hosted on G2.com.

What problems is Shield Screening solving and how is that benefiting you?

We support a large amount of hourly employees working in the transportation and logistics industry. Having one provider that can run BOTH background checks AND allow us to order drug tests has been great. It keeps us from having to manage two different sites/data sets. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

TE

Tammy E.

SR HR Generalist

Mid-Market (51-1000 emp.)

8/28/2021

"Background screening and more"

4.5/5

What do you like best about Shield Screening?

Ease of entry into the system, the ability to upload data via customer service for mass backgrounds, quick turnaround for most services. Review collected by and hosted on G2.com.

What do you dislike about Shield Screening?

Having multiple screens to enter; I would prefer one screen instead of clicking forward. Review collected by and hosted on G2.com.

Recommendations to others considering Shield Screening:

Most all background screening companies are the same; however, if you want this system to integrate with your applicant system look for those options. Review collected by and hosted on G2.com.

What problems is Shield Screening solving and how is that benefiting you?

Accurate background screening to prevent negligent hiring or retention. Review collected by and hosted on G2.com.