# Top 10 ServiceNow Security Operations Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 71 Research alternative solutions to ServiceNow Security Operations on G2, with real user reviews on competing tools. Security Orchestration, Automation, and Response (SOAR) Software is a widely used technology, and many people are seeking simple, sophisticated software solutions with security workflow automation, intelligence reports, and endpoint intelligence. Other important factors to consider when researching alternatives to ServiceNow Security Operations include user data and integrations. The best overall ServiceNow Security Operations alternative is Tines. Other similar apps like ServiceNow Security Operations are Sumo Logic, CrowdStrike Falcon Endpoint Protection Platform, KnowBe4 PhishER/PhishER Plus, and CloudBees. ServiceNow Security Operations alternatives can be found in [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) but may also be in [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) or [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms). ## Best Paid & Free Alternatives to ServiceNow Security Operations - [Tines](https://www.g2.com/products/tines/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [CloudBees](https://www.g2.com/products/cloudbees/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) ## Top 10 Alternatives to ServiceNow Security Operations Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ServiceNow Security Operations stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Financial Services, and Accounting, and find the best product for your business. ### 1. [Tines](https://www.g2.com/products/tines/reviews) By Tines **Average Rating:** 4.7/5 **Total Reviews:** 400 Tines is an intelligent workflow platform that powers the world’s most important workflows. IT and security teams of all sizes, from Fortune 50 to startups, trust Tines for everything from phishing response, vulnerability and patch management, software lifecycle management, employee lifecycle management, and everything in between. Leaders across a wide array of industries –including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson– use Tines AI-powered workflows to operate more effectively, mitigate risk, reduce tech debt, and do the work that matters most. Our workflow platform gives teams of any skillset (the most technical to your least technical) the tools to orchestrate, automate, and integrate your people, processes, and technology. Reviewers say compared to ServiceNow Security Operations, Tines is: - Easier to set up - Easier to do business with - Better at support Categories in common with ServiceNow Security Operations: [Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response](https://www.g2.com/categories/incident-response) **Compare:** [ServiceNow Security Operations vs Tines](https://www.g2.com/compare/servicenow-security-operations-vs-tines) **Compare Tines with other alternatives:** - [Tines vs Sumo Logic](https://www.g2.com/compare/sumo-logic-vs-tines) - [Tines vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-tines) - [Tines vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-tines) - [Tines vs CloudBees](https://www.g2.com/compare/cloudbees-vs-tines) - [Tines vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-tines) - [Tines vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-tines) - [Tines vs Microsoft Sentinel](https://www.g2.com/compare/microsoft-sentinel-vs-tines) - [Tines vs n8n](https://www.g2.com/compare/tines-vs-n8n) - [Tines vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-tines) ### 2. [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) By Sumo Logic **Average Rating:** 4.3/5 **Total Reviews:** 403 Sumo Logic enables enterprises to build analytical power that transforms daily operations into intelligent business decisions Reviewers say compared to ServiceNow Security Operations, Sumo Logic is: - Slower to reach roi - Easier to set up - Easier to do business with Categories in common with ServiceNow Security Operations: [Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response](https://www.g2.com/categories/incident-response) **Compare:** [ServiceNow Security Operations vs Sumo Logic](https://www.g2.com/compare/servicenow-security-operations-vs-sumo-logic) **Compare Sumo Logic with other alternatives:** - [Sumo Logic vs Tines](https://www.g2.com/compare/sumo-logic-vs-tines) - [Sumo Logic vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-sumo-logic) - [Sumo Logic vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-sumo-logic) - [Sumo Logic vs CloudBees](https://www.g2.com/compare/cloudbees-vs-sumo-logic) - [Sumo Logic vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-sumo-logic) - [Sumo Logic vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-sumo-logic) - [Sumo Logic vs Microsoft Sentinel](https://www.g2.com/compare/microsoft-sentinel-vs-sumo-logic) - [Sumo Logic vs n8n](https://www.g2.com/compare/sumo-logic-vs-n8n) - [Sumo Logic vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-sumo-logic) ### 3. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) By CrowdStrike **Average Rating:** 4.6/5 **Total Reviews:** 440 CrowdStrike Falcon endpoint protection unifies the technologies required to successfully stop breaches: next-generation antivirus, endpoint detection and response, IT hygiene, 24/7 threat hunting and threat intelligence. They combine to provide continuous breach prevention in a single agent. Reviewers say compared to ServiceNow Security Operations, CrowdStrike Falcon Endpoint Protection Platform is: - Easier to set up - Easier to admin - More usable Categories in common with ServiceNow Security Operations: [Incident Response](https://www.g2.com/categories/incident-response), [Threat Intelligence](https://www.g2.com/categories/threat-intelligence) **Compare:** [ServiceNow Security Operations vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-servicenow-security-operations) **Compare CrowdStrike Falcon Endpoint Protection Platform with other alternatives:** - [CrowdStrike Falcon Endpoint Protection Platform vs Tines](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-tines) - [CrowdStrike Falcon Endpoint Protection Platform vs Sumo Logic](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-sumo-logic) - [CrowdStrike Falcon Endpoint Protection Platform vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-knowbe4-phisher-phisher-plus) - [CrowdStrike Falcon Endpoint Protection Platform vs CloudBees](https://www.g2.com/compare/cloudbees-vs-crowdstrike-falcon-endpoint-protection-platform) - [CrowdStrike Falcon Endpoint Protection Platform vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-crowdstrike-falcon-endpoint-protection-platform) - [CrowdStrike Falcon Endpoint Protection Platform vs IBM QRadar SIEM](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-ibm-ibm-qradar-siem) - [CrowdStrike Falcon Endpoint Protection Platform vs Microsoft Sentinel](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-microsoft-sentinel) - [CrowdStrike Falcon Endpoint Protection Platform vs n8n](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-n8n) - [CrowdStrike Falcon Endpoint Protection Platform vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-crowdstrike-falcon-endpoint-protection-platform) ### 4. [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) By KnowBe4, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 567 KnowBe4 PhishER is the key ingredient of an essential security workstream. It's your lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate your threat response and manage the high volume of potentially malicious email messages reported by your users. And, with automatic prioritization of emails, PhishER helps your InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly. Reviewers say compared to ServiceNow Security Operations, KnowBe4 PhishER/PhishER Plus is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with ServiceNow Security Operations: [Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response](https://www.g2.com/categories/incident-response) **Compare:** [ServiceNow Security Operations vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-servicenow-security-operations) **Compare KnowBe4 PhishER/PhishER Plus with other alternatives:** - [KnowBe4 PhishER/PhishER Plus vs Tines](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-tines) - [KnowBe4 PhishER/PhishER Plus vs Sumo Logic](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-sumo-logic) - [KnowBe4 PhishER/PhishER Plus vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-knowbe4-phisher-phisher-plus) - [KnowBe4 PhishER/PhishER Plus vs CloudBees](https://www.g2.com/compare/cloudbees-vs-knowbe4-phisher-phisher-plus) - [KnowBe4 PhishER/PhishER Plus vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-knowbe4-phisher-phisher-plus) - [KnowBe4 PhishER/PhishER Plus vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-knowbe4-phisher-phisher-plus) - [KnowBe4 PhishER/PhishER Plus vs Microsoft Sentinel](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-microsoft-sentinel) - [KnowBe4 PhishER/PhishER Plus vs n8n](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-n8n) - [KnowBe4 PhishER/PhishER Plus vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-knowbe4-phisher-phisher-plus) ### 5. [CloudBees](https://www.g2.com/products/cloudbees/reviews) By CloudBees **Average Rating:** 4.4/5 **Total Reviews:** 621 Enabling the world’s biggest and brightest companies to transition from incoherent, disconnected DevOps to self-service, fast, secure workflows connecting software delivery to business outcomes. Reviewers say compared to ServiceNow Security Operations, CloudBees is: - Slower to reach roi - Better at support - More usable Categories in common with ServiceNow Security Operations: [Risk-Based Vulnerability Management](https://www.g2.com/categories/risk-based-vulnerability-management) **Compare:** [ServiceNow Security Operations vs CloudBees](https://www.g2.com/compare/cloudbees-vs-servicenow-security-operations) **Compare CloudBees with other alternatives:** - [CloudBees vs Tines](https://www.g2.com/compare/cloudbees-vs-tines) - [CloudBees vs Sumo Logic](https://www.g2.com/compare/cloudbees-vs-sumo-logic) - [CloudBees vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/cloudbees-vs-crowdstrike-falcon-endpoint-protection-platform) - [CloudBees vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/cloudbees-vs-knowbe4-phisher-phisher-plus) - [CloudBees vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudbees-vs-cloudflare-application-security-and-performance) - [CloudBees vs IBM QRadar SIEM](https://www.g2.com/compare/cloudbees-vs-ibm-ibm-qradar-siem) - [CloudBees vs Microsoft Sentinel](https://www.g2.com/compare/cloudbees-vs-microsoft-sentinel) - [CloudBees vs n8n](https://www.g2.com/compare/cloudbees-vs-n8n) - [CloudBees vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-cloudbees) ### 6. [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) By Cloudflare, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 603 Cloudflare Application Security and Performance solutions provide performance, reliability, and security for all of your web applications and APIs, wherever they are hosted and wherever your users are. Reviewers say compared to ServiceNow Security Operations, Cloudflare Application Security and Performance is: - Easier to set up - More usable - Easier to admin Categories in common with ServiceNow Security Operations: [Threat Intelligence](https://www.g2.com/categories/threat-intelligence) **Compare:** [ServiceNow Security Operations vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-servicenow-security-operations) **Compare Cloudflare Application Security and Performance with other alternatives:** - [Cloudflare Application Security and Performance vs Tines](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-tines) - [Cloudflare Application Security and Performance vs Sumo Logic](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-sumo-logic) - [Cloudflare Application Security and Performance vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-crowdstrike-falcon-endpoint-protection-platform) - [Cloudflare Application Security and Performance vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-knowbe4-phisher-phisher-plus) - [Cloudflare Application Security and Performance vs CloudBees](https://www.g2.com/compare/cloudbees-vs-cloudflare-application-security-and-performance) - [Cloudflare Application Security and Performance vs IBM QRadar SIEM](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-ibm-ibm-qradar-siem) - [Cloudflare Application Security and Performance vs Microsoft Sentinel](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-microsoft-sentinel) - [Cloudflare Application Security and Performance vs n8n](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-n8n) - [Cloudflare Application Security and Performance vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-cloudflare-application-security-and-performance) ### 7. [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) By IBM **Average Rating:** 4.4/5 **Total Reviews:** 336 IBM QRadar is designed to collect logs, events, network flows and user behavior across your entire enterprise, correlates that against threat intelligence and vulnerability data to detect known threats, and applies advanced analytics to identify anomalies that may signal unknown threats. The solution then uniquely connects the end-to-end chain of activity associated with a single potential incident, and provides prioritized alerts based on severity, helping quickly uncover critical threats while reducing false positives. Reviewers say compared to ServiceNow Security Operations, IBM QRadar SIEM is: - Slower to reach roi - Easier to set up - More usable Categories in common with ServiceNow Security Operations: [Incident Response](https://www.g2.com/categories/incident-response) **Compare:** [ServiceNow Security Operations vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-servicenow-security-operations) **Compare IBM QRadar SIEM with other alternatives:** - [IBM QRadar SIEM vs Tines](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-tines) - [IBM QRadar SIEM vs Sumo Logic](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-sumo-logic) - [IBM QRadar SIEM vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-ibm-ibm-qradar-siem) - [IBM QRadar SIEM vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-knowbe4-phisher-phisher-plus) - [IBM QRadar SIEM vs CloudBees](https://www.g2.com/compare/cloudbees-vs-ibm-ibm-qradar-siem) - [IBM QRadar SIEM vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-ibm-ibm-qradar-siem) - [IBM QRadar SIEM vs Microsoft Sentinel](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-microsoft-sentinel) - [IBM QRadar SIEM vs n8n](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-n8n) - [IBM QRadar SIEM vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-ibm-ibm-qradar-siem) ### 8. [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) By Microsoft **Average Rating:** 4.4/5 **Total Reviews:** 295 Microsoft Azure Sentinel is a cloud-native SIEM that provides intelligent security analytics for your entire enterprise, powered by AI. Reviewers say compared to ServiceNow Security Operations, Microsoft Sentinel is: - Slower to reach roi - Easier to set up - More usable Categories in common with ServiceNow Security Operations: [Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response](https://www.g2.com/categories/incident-response) **Compare:** [ServiceNow Security Operations vs Microsoft Sentinel](https://www.g2.com/compare/microsoft-sentinel-vs-servicenow-security-operations) **Compare Microsoft Sentinel with other alternatives:** - [Microsoft Sentinel vs Tines](https://www.g2.com/compare/microsoft-sentinel-vs-tines) - [Microsoft Sentinel vs Sumo Logic](https://www.g2.com/compare/microsoft-sentinel-vs-sumo-logic) - [Microsoft Sentinel vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-microsoft-sentinel) - [Microsoft Sentinel vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-microsoft-sentinel) - [Microsoft Sentinel vs CloudBees](https://www.g2.com/compare/cloudbees-vs-microsoft-sentinel) - [Microsoft Sentinel vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-microsoft-sentinel) - [Microsoft Sentinel vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-microsoft-sentinel) - [Microsoft Sentinel vs n8n](https://www.g2.com/compare/microsoft-sentinel-vs-n8n) - [Microsoft Sentinel vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-microsoft-sentinel) ### 9. [n8n](https://www.g2.com/products/n8n/reviews) By n8n GmbH **Average Rating:** 4.7/5 **Total Reviews:** 286 Free node based Workflow Automation Tool. Easily automate tasks across different services. It can be easily extended and self-hosted. Reviewers say compared to ServiceNow Security Operations, n8n is: - Easier to set up - Better at meeting requirements - Easier to admin Categories in common with ServiceNow Security Operations: [Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) **Compare:** [ServiceNow Security Operations vs n8n](https://www.g2.com/compare/servicenow-security-operations-vs-n8n) **Compare n8n with other alternatives:** - [n8n vs Tines](https://www.g2.com/compare/tines-vs-n8n) - [n8n vs Sumo Logic](https://www.g2.com/compare/sumo-logic-vs-n8n) - [n8n vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/crowdstrike-falcon-endpoint-protection-platform-vs-n8n) - [n8n vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-n8n) - [n8n vs CloudBees](https://www.g2.com/compare/cloudbees-vs-n8n) - [n8n vs Cloudflare Application Security and Performance](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-n8n) - [n8n vs IBM QRadar SIEM](https://www.g2.com/compare/ibm-ibm-qradar-siem-vs-n8n) - [n8n vs Microsoft Sentinel](https://www.g2.com/compare/microsoft-sentinel-vs-n8n) - [n8n vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-n8n) ### 10. [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) By Arctic Wolf Networks **Average Rating:** 4.7/5 **Total Reviews:** 279 Arctic Wolf provides Cyber-SOC as a service, designed to make every link in the security chain stronger. Reviewers say compared to ServiceNow Security Operations, Arctic Wolf is: - Easier to set up - Easier to do business with - Better at support Categories in common with ServiceNow Security Operations: [Risk-Based Vulnerability Management](https://www.g2.com/categories/risk-based-vulnerability-management) **Compare:** [ServiceNow Security Operations vs Arctic Wolf](https://www.g2.com/compare/arctic-wolf-vs-servicenow-security-operations) **Compare Arctic Wolf with other alternatives:** - [Arctic Wolf vs Tines](https://www.g2.com/compare/arctic-wolf-vs-tines) - [Arctic Wolf vs Sumo Logic](https://www.g2.com/compare/arctic-wolf-vs-sumo-logic) - [Arctic Wolf vs CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/compare/arctic-wolf-vs-crowdstrike-falcon-endpoint-protection-platform) - [Arctic Wolf vs KnowBe4 PhishER/PhishER Plus](https://www.g2.com/compare/arctic-wolf-vs-knowbe4-phisher-phisher-plus) - [Arctic Wolf vs CloudBees](https://www.g2.com/compare/arctic-wolf-vs-cloudbees) - [Arctic Wolf vs Cloudflare Application Security and Performance](https://www.g2.com/compare/arctic-wolf-vs-cloudflare-application-security-and-performance) - [Arctic Wolf vs IBM QRadar SIEM](https://www.g2.com/compare/arctic-wolf-vs-ibm-ibm-qradar-siem) - [Arctic Wolf vs Microsoft Sentinel](https://www.g2.com/compare/arctic-wolf-vs-microsoft-sentinel) - [Arctic Wolf vs n8n](https://www.g2.com/compare/arctic-wolf-vs-n8n) --- ## ServiceNow Security Operations Alternatives FAQs ### What are the best alternatives to ServiceNow Security Operations? The best alternatives to ServiceNow Security Operations include [Tines](https://www.g2.com/products/tines/reviews) with a 4.7-star rating across 401 reviews, [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) rated 4.3 stars with 402 reviews, [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) holding a 4.6-star rating from 429 reviews, and [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) with 4.6 stars across 566 reviews. These alternatives are highly rated and widely reviewed, indicating strong user satisfaction and market presence. ### Which Security Orchestration, Automation, and Response (SOAR) tools do reviewers recommend instead of ServiceNow Security Operations? Reviewers recommend [Tines](https://www.g2.com/products/tines/reviews) for its ease of use, flexible no-code/low-code automation, and powerful integration capabilities, which simplify complex security workflows and reduce manual effort. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) is favored for its lightweight agent, real-time AI-driven threat detection, cloud-native architecture, and comprehensive endpoint visibility, enabling rapid incident response with minimal system impact. [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) is praised for automating phishing email triage, easy user reporting, and effective email threat removal, significantly reducing manual workload for security teams. [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) is valued for its powerful log management, flexible querying, real-time monitoring, and insightful dashboards that aid in operational intelligence and security analytics. These tools are recommended as strong SOAR alternatives to ServiceNow Security Operations based on user feedback and ratings. ### How does ServiceNow Security Operations compare to Tines? According to G2 data, [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews) has an average rating of 4.4/5 from 71 reviews, while [Tines](https://www.g2.com/products/tines/reviews) holds a higher average rating of 4.7/5 from 401 reviews. Tines leads ServiceNow Security Operations by 0.7 points in Usability (9.1 vs 8.4), 1.2 points in Ease of Setup (9.1 vs 7.9), 0.9 points in Ease of Admin (9.2 vs 8.3), 1.0 point in Support (9.6 vs 8.6), and 1.1 points in Ease of Doing Business With (9.8 vs 8.7). Both products offer strong integration capabilities, but ServiceNow Security Operations uniquely provides resolution automation, which Tines does not. User reviews highlight that ServiceNow Security Operations excels in integrating IT and security workflows, reducing alert noise, and offering comprehensive incident and vulnerability management within a unified platform. However, it is noted for a complex and costly setup heavily dependent on CMDB quality. Conversely, Tines is praised for its no-code/low-code visual workflow builder, rapid deployment, extensive API integration flexibility, and strong customer support, enabling users to automate complex security and operational workflows efficiently. Tines' cloud-based platform allows quick initial setup and scalability, with users emphasizing its ease of use and time-saving automation features. Both platforms face challenges with complex workflows and debugging, but Tines users report a more intuitive interface and faster onboarding experience overall. ### Why do users choose Tines over ServiceNow Security Operations? Users choose [Tines](https://www.g2.com/products/tines/reviews) over ServiceNow Security Operations primarily for its superior ease of use and faster setup, as reflected in its 1.2-point higher Ease of Setup score (9.1 vs 7.9) and 0.9-point higher Ease of Admin score (9.2 vs 8.3). Tines' no-code/low-code drag-and-drop interface enables users, including those without coding expertise, to build and deploy complex automation workflows rapidly, significantly reducing manual effort and improving operational efficiency. The platform's extensive API integration capabilities allow seamless connectivity with a wide range of security and IT tools, providing flexibility that users find valuable compared to the more CMDB-dependent and complex setup of ServiceNow Security Operations. Additionally, Tines boasts a 1.0-point higher Support score (9.6 vs 8.6) and a 1.1-point higher Ease of Doing Business With score (9.8 vs 8.7), indicating strong customer service and a more user-friendly purchasing and engagement experience. Users also appreciate Tines' AI-powered features, pre-built templates, and active community resources, which accelerate workflow creation and troubleshooting. The cloud-native deployment model of Tines further contributes to its appeal by enabling quicker onboarding and scalability without heavy infrastructure investment. Overall, Tines is favored for delivering rapid ROI through automation simplicity, flexibility, and excellent support, making it a preferred choice for organizations seeking efficient security operations automation without the complexity and cost associated with ServiceNow Security Operations. ## Explore Articles - [Best rated auto dialer solutions](https://www.g2.com/discussions/best-rated-auto-dialer-solutions-what-s-your-opinion) - [Which is the best API management platform for enterprises?](https://www.g2.com/discussions/which-is-the-best-api-management-platform-for-enterprises) - [Best software for real-time knowledge base updates](https://www.g2.com/discussions/best-software-for-real-time-knowledge-base-updates) - [Best tools for tracking onboarding progress](https://www.g2.com/discussions/best-tools-for-tracking-onboarding-progress) - [Best CMMS software for small business](https://www.g2.com/discussions/what-s-the-best-cmms-software-for-small-business) - [Best AI image software for generating custom social media visuals at scale](https://www.g2.com/discussions/best-ai-image-software-for-generating-custom-social-media-visuals-at-scale) ## Spotlight Categories - [Relational Databases](https://www.g2.com/categories/relational-databases) - [Online Community Management Software](https://www.g2.com/categories/online-community-management) - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)