Best ServiceNow Consulting Services

How Many ServiceNow Consulting Services Products Does G2 Track?

Total Products under this Category: 488

Category Stats (Oct 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: TELUS Fully Managed (+10.82%) - Among all products in this category, TELUS Fully Managed recorded the largest rating increase compared to last month

Last updated: October 15, 2026

How Does G2 Rank ServiceNow Consulting Services Products?

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  • 1,000+ Authentic Reviews
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Accenture

Accenture is a global professional services company providing consulting and implementation services across strategy, technology, and operations. Accenture's practice spans management and strategy consulting, technology implementation and systems integration (including SAP, Microsoft, Salesforce, AWS, Google Cloud, Oracle, Workday, ServiceNow, and Adobe ecosystems), managed operations and business process services, data and AI consulting, cybersecurity, and cloud migration. Accenture Song focuses on customer experience and digital product design, while Accenture Industry X applies digital engineering to industrial and manufacturing operations. The firm serves clients across industries including financial services, healthcare, the public sector, retail, and communications, combining industry-specific expertise with large-scale delivery capability.

Average Rating: 4.2/5.0

Total Reviews: 108

Who Is the Company Behind Accenture?

  • Seller: Accenture
  • Year Founded: 1989
  • HQ Location: Dublin, Ireland
  • Twitter: @Accenture
    515,103 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    691,898 employees on LinkedIn®
  • Ownership: NYSE:ACN

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 89% Large, 59% Medium

What Do G2 Reviewers Say About Accenture?

AI-generated summary from verified user reviews

Pros
  • Users value the cost efficiency of Accenture, leading to enhanced performance and improved decision-making through data analytics.
  • Users appreciate the enhanced client performance and efficiency offered by Accenture's Data Management, enabling better decision-making.
  • Users appreciate the enhanced efficiency Accenture provides, boosting client performance and decision-making through data analytics.
  • Users value the enhanced efficiency and innovation brought by Accenture, leading to improved profitability and decision-making.
  • Users value the high-quality solutions from Accenture, enhancing performance, efficiency, and driving innovation for clients.
Cons
  • Users express dissatisfaction with poor customer support, affecting their overall experience and work environment at Accenture.
  • Users express concerns about a toxic work environment and insufficient support for career advancement at Accenture.

What Are Recent G2 Reviews of Accenture?

TELUS Fully Managed

Fully Managed is a one-stop-shop for technology solutions that help businesses navigate and succeed in today’s digital world of work. We are an award-winning managed service provider (MSP), a workflow automation specialist and ServiceNow Elite Partner, and a market leader in technology solutions for the senior care sector.  With decades of collective experience in IT, Fully Managed provides companies with the technology support, expertise, and products and services they need to be productive and proactive - helping them work smarter, more securely and with greater efficiency.

Average Rating: 4.4/5.0

Total Reviews: 15

Who Is the Company Behind TELUS Fully Managed?

  • Seller: Telus
  • Year Founded: 1990
  • HQ Location: Vancouver, CA
  • Twitter: @TELUS
    120,594 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39,014 employees on LinkedIn®
  • Ownership: NYSE: TU

Who Uses This Product?

  • Company Size: 40% Large, 33% Small

What Are Recent G2 Reviews of TELUS Fully Managed?

What Are G2 Users Discussing About TELUS Fully Managed?

Tata Consultancy Services

Salesforce Consulting and Implementation Services.

Average Rating: 4.2/5.0

Total Reviews: 39

Who Is the Company Behind Tata Consultancy Services?

Who Uses This Product?

  • Top Industries: Banking, Computer Software
  • Company Size: 67% Large, 21% Small

What Do G2 Reviewers Say About Tata Consultancy Services?

AI-generated summary from verified user reviews

Pros
  • Users value the strong domain expertise of Tata Consultancy Services, ensuring reliable and innovative solutions for their needs.
  • Users commend the high quality of solutions from Tata Consultancy Services, appreciating their expertise and commitment.
  • Users value the smooth and impactful collaboration facilitated by TCS's expertise and commitment to quality solutions.
  • Users value the cost-effective services from Tata Consultancy Services, ensuring impactful and smooth collaboration.
  • Users value the excellent customer service and support from Tata Consultancy Services, enhancing their overall satisfaction.
Cons
  • Users find the expensive pricing of Tata Consultancy Services challenging, especially for startups and small businesses.
  • Users report miscommunication during critical phases, causing delays in decision-making and project timelines, impacting overall experience.

What Are Recent G2 Reviews of Tata Consultancy Services?

What Are G2 Users Discussing About Tata Consultancy Services?

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SHI

SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver customized technology solutions across industries including finance, healthcare, manufacturing, education, and more. Our extensive partnerships with top technology providers — including AWS, Cisco, CrowdStrike, Dell, HP, Microsoft, Palo Alto, Pure Storage, and others — enable us to deliver industry-leading solutions tailored to your unique needs. As a top-tier Microsoft partner, SHI provides comprehensive Microsoft Services, from Azure and Microsoft 365 deployments to cloud migrations, security assessments, and licensing advisory. Our experts help you maximize your Microsoft investments through strategic consulting and seamless implementation. Our broad portfolio also includes: • SHI Complete: Managed IT services that support your entire technology lifecycle, from procurement and deployment to ongoing management and support. • Additional services: Cybersecurity, data center integration, device imaging and configuration, software asset management, flexible financing, and continuous support. • SHI One: An integrated digital platform for managing your IT assets, licenses, and support, offering actionable insights and operational efficiency. By leveraging the scale and portfolio of a global solutions integrator combined with the resources and personalized service of a local VAR, we’ll help you make better technology decisions. With SHI, you gain a trusted partner committed to helping you solve what’s next.

Average Rating: 4.7/5.0

Total Reviews: 116

Who Is the Company Behind SHI?

  • Seller: SHI International Corp.
  • Company Website:
  • Year Founded: 1989
  • HQ Location: Somerset, NJ
  • Twitter: @SHI_Intl
    6,392 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,087 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Construction
  • Company Size: 15% Medium, 12% Large

What Do G2 Reviewers Say About SHI?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support from SHI, noting fast responses and a caring approach to service.
  • Users find SHI's team to be exceptionally helpful, providing responsive support and valuable assistance without bias.
  • Users value the exceptional teamwork of SHI, enhancing collaboration and focus on their core business needs.
  • Users value the knowledgeable support provided by SHI's team, ensuring they receive the help they need promptly.
  • Users commend the prompt response time of SHI, appreciating the swift communication and effective customer service.
Cons
  • Users find SHI to be expensive, as it sometimes offers higher prices compared to direct manufacturer purchases.
  • Users often experience high staff turnover, resulting in a lack of continuity and knowledge with new representatives.
  • Users find integration issues disruptive, especially when switching teams or representatives during acquisitions.
  • Users express concern over the limited availability of SHI services in various global locations, impacting accessibility.
  • Users desire more transparency and automation in tracking billing renewals and costs for SHI services.

What Are Recent G2 Reviews of SHI?

Capgemini Services

Salesforce Consulting and Implementation Practice.

Average Rating: 3.9/5.0

Total Reviews: 24

Who Is the Company Behind Capgemini Services?

  • Seller: Capgemini
  • Year Founded: 1967
  • HQ Location: Paris, France
  • Twitter: @Capgemini
    134,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    348,440 employees on LinkedIn®
  • Ownership: EPA: CAP

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 73% Large, 50% Medium

What Do G2 Reviewers Say About Capgemini Services?

AI-generated summary from verified user reviews

Pros
  • Users commend the resource optimization of Capgemini Services, benefiting from their extensive team and resources.
  • Users value the ample resources and support provided by Capgemini Services, enhancing project efficiency significantly.
  • Users value the strong teamwork at Capgemini Services, benefiting from a large team and abundant resources.
Cons
  • Users experience miscommunication due to outsourcing in different countries, complicating interactions and clarity.
  • Users experience communication difficulties due to outsourcing in other countries, impacting their overall service experience.
  • Users experience poor customer support due to outsourcing, creating challenges in effective communication with the service team.

What Are Recent G2 Reviews of Capgemini Services?

Dell APEX

Dell APEX is a comprehensive as-a-Service portfolio designed to simplify and streamline IT operations by offering flexible, scalable, and secure solutions across cloud platforms, storage, compute, and client devices. By delivering a consistent multicloud experience, Dell APEX enables organizations to manage their data and applications seamlessly across public clouds, private clouds, and edge environments. This approach allows businesses to focus on innovation and growth while Dell handles the complexities of infrastructure management. Key Features and Functionality: - Cloud-Native Infrastructure: Dell APEX provides a cloud-native infrastructure that allows organizations to build, deploy, and scale applications efficiently, ensuring seamless integration with various cloud services. - Elastic Consumption Model: With its flexible pay-per-use model, Dell APEX enables businesses to align costs with actual usage, optimizing budget allocation and resource utilization. - On-Demand Services: Organizations can quickly provision and access required IT resources, reducing deployment time and enhancing operational efficiency. - Integrated AI and Analytics: Dell APEX incorporates advanced AI and analytics capabilities, empowering businesses to derive valuable insights from their data and drive intelligent decision-making. - Security and Compliance: Prioritizing data protection, Dell APEX offers robust security measures, advanced threat detection, and adherence to regulatory compliance frameworks to ensure a secure IT environment. Primary Value and Solutions Provided: Dell APEX addresses the challenges of managing complex IT infrastructures by offering a unified, as-a-Service solution that simplifies operations, enhances agility, and reduces costs. By providing a consistent multicloud experience, it eliminates data silos and enables seamless data mobility across environments. This flexibility allows organizations to select the optimal cloud resources for their workloads, ensuring improved performance and reliability. Additionally, Dell APEX's consumption-based pricing model ensures that businesses only pay for the resources they use, leading to significant cost savings and more efficient IT operations.

Average Rating: 4.2/5.0

Total Reviews: 5

Who Is the Company Behind Dell APEX?

  • Seller: Dell Technologies
  • Year Founded: 1984
  • HQ Location: Round Rock, TX
  • Twitter: @Dell
    799,086 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    124,254 employees on LinkedIn®
  • Ownership: NYSE: DELL

Who Uses This Product?

  • Company Size: 40% Large, 20% Medium

What Are Recent G2 Reviews of Dell APEX?

What Are G2 Users Discussing About Dell APEX?

Deloitte Consulting

Deloitte is an accounting firms and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services

Average Rating: 4.2/5.0

Total Reviews: 66

Who Is the Company Behind Deloitte Consulting?

  • Seller: Deloitte
  • Year Founded: 1845
  • HQ Location: New York, NY
  • Twitter: @Deloitte
    562,799 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    533,661 employees on LinkedIn®
  • Phone: +1 212 492 4000

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 74% Large, 69% Medium

What Do G2 Reviewers Say About Deloitte Consulting?

AI-generated summary from verified user reviews

Pros
  • Users value the depth of knowledge at Deloitte Consulting, appreciating their expertise and responsive support during implementations.
  • Users value Deloitte Consulting's expertise and experience, benefiting from comprehensive solutions and industry-specific knowledge.
  • Users value Deloitte Consulting for their reliability and expertise, delivering innovative solutions and responsive support in analytics.
  • Users value the helpful support from Deloitte Consulting, especially in implementing complex Salesforce analytics effectively.
  • Users value the reliability of Deloitte Consulting, benefiting from their decades of expertise and trusted audit results.
Cons
  • Users note that the cost can be on the higher side for companies of their size.
  • Users experience miscommunication due to outsourcing, time zone differences, and a lack of frequent updates from auditors.
  • Users express concern over the limited availability of Deloitte Consulting during the crucial post-production implementation phase.
  • Users experience outsourcing issues, leading to confusion and difficulties due to varying time zones and communication challenges.
  • Users experience confusion due to time zone issues from outsourcing, complicating communication and relationship-building with auditors.

What Are Recent G2 Reviews of Deloitte Consulting?

What Are G2 Users Discussing About Deloitte Consulting?

Atos Services

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

Average Rating: 3.9/5.0

Total Reviews: 18

Who Is the Company Behind Atos Services?

  • Seller: Atos
  • Year Founded: 1997
  • HQ Location: 95877 Bezons, FR
  • Twitter: @Atos
    38,160 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    85,062 employees on LinkedIn®
  • Ownership: EPA: ATO

Who Uses This Product?

  • Company Size: 61% Large, 39% Medium

What Are Recent G2 Reviews of Atos Services?

What Are G2 Users Discussing About Atos Services?

GSI, Inc.

GSI, Inc. (GetGSI.com) is a leading provider of consulting, implementation, and managed services for Oracle- NetSuite, JD Edwards EnterpriseOne, HubSpot, AI, and other enterprise platforms. We provide infrastructure services for automations, cloud, data, cybersecurity, and Artificial Intelligence. We are cloud agnostic, partnering with clients that use Oracle Cloud, Amazon Web Services (AWS), Microsoft Azure, and private cloud solutions.

Average Rating: 4.9/5.0

Total Reviews: 51

Who Is the Company Behind GSI, Inc.?

  • Seller: GSI, Inc.
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Alpharetta, US
  • Twitter: @GSIInc
    811 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    180 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 45% Medium, 25% Small

What Do G2 Reviewers Say About GSI, Inc.?

AI-generated summary from verified user reviews

Pros
  • Users value GSI's deep technical expertise in NetSuite, facilitating seamless and efficient solutions for complex business needs.
  • Users appreciate the deep technical expertise and genuine partnership offered by GSI, ensuring success across engagements.
  • Users commend GSI for their custom solutions that seamlessly address business needs with technical expertise and collaborative spirit.
  • Users commend GSI, Inc. for their extensive knowledgeability and impressive expertise in accommodating diverse needs.
  • Users value GSI, Inc.'s process efficiency, benefiting from automation, proactive monitoring, and cost optimization in ERP systems.
Cons
  • Users experience poor customer support due to long wait times and consultant distractions, affecting overall service quality.

What Are Recent G2 Reviews of GSI, Inc.?

Zensar Technologies

Zensar stands out as a premier technology solutions consulting and IT services company. We are creators, thinkers, and problem solvers passionate about designing, engineering, and managing engaging digital solutions and digital experiences for high-growth companies. Zensar is a leading technology solutions consulting and IT services company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our digital transformation services, innovation, and velocity. Our 10,000+ workforce across 30+ global locations delivers cutting-edge digital solutions, unlocks growth, and empowers our clients to thrive and succeed in a world of constant change. High-growth companies draw on our expertise in digital engineering services, digital experiences, and strategic engagement, and this unique trifecta differentiates us from the crowd.

Average Rating: 4.3/5.0

Total Reviews: 11

Who Is the Company Behind Zensar Technologies?

  • Seller: Zensar Technologies
  • Year Founded: 2001
  • HQ Location: Pune,
  • Twitter: @Zensar
    81,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,507 employees on LinkedIn®
  • Ownership: BSE: 504067

Who Uses This Product?

  • Company Size: 45% Medium, 27% Large

What Are Recent G2 Reviews of Zensar Technologies?

Birlasoft

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation. With superior experience in chosen verticals, the company delivers cutting-edge technology solutions, shaping sustainable communities. Explore the innovation at www.birlasoft.com.

Average Rating: 4.6/5.0

Total Reviews: 29

Who Is the Company Behind Birlasoft?

  • Seller: Birlasoft
  • Year Founded: 1990
  • HQ Location: Pune, Maharashtra
  • Twitter: @birlasoft
    4,773 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,464 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 41% Large, 34% Medium

What Are Recent G2 Reviews of Birlasoft?

CDW Hardware

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

Average Rating: 4.2/5.0

Total Reviews: 27

Who Is the Company Behind CDW Hardware?

  • Seller: CDW
  • Year Founded: 1984
  • HQ Location: Vernon Hills, IL
  • Twitter: @CDWCorp
    41,657 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18,386 employees on LinkedIn®
  • Ownership: NASDAQ: CDW

Who Uses This Product?

  • Company Size: 59% Medium, 33% Small

What Are Recent G2 Reviews of CDW Hardware?

What Are G2 Users Discussing About CDW Hardware?

Fujitsu Consulting

Salesforce Consulting and Implementation Practice.

Average Rating: 4.5/5.0

Total Reviews: 10

Who Is the Company Behind Fujitsu Consulting?

  • Seller: Fujitsu
  • Year Founded: 2007
  • HQ Location: Paris, France
  • Twitter: @Fujitsu_Global
    65,269 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    59,522 employees on LinkedIn®
  • Ownership: TYO:6702

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Fujitsu Consulting?

Hexaware

Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most loved digital transformation partner, Hexaware empowers enterprises to build, transform, run and optimize their technology and business processes for a rapidly changing world. Operating in 54 offices across 28 countries, the company serves 12 sectors, including banking, financial institutions, insurance, life sciences & healthcare, retail & consumer, manufacturing, travel & hospitality, high-tech, professional services, telecom and utilities, transportation and logistics, and educational institutions. Hexaware’s offerings, including application services, cybersecurity, enterprise automation, generative AI, sustainability services and testing, drive agility and operational excellence for 370+ clients. Hexaware’s expertise spans six core service lines: Business Process Services to outsource, manage and automate business processes; Cloud services to accelerate digital journeys up to 2x faster than industry standards; Data & AI for actionable insights and smarter decision-making; Digital IT Operations to run, optimize and secure applications and infrastructure; Digital & Software to deliver impactful software solutions; and Enterprise Platform Services to build businesses on the world’s leading platforms. Three proprietary platforms deliver transformative outcomes: RapidX™, a robust digital transformation accelerator powered by GenAI, streamlines workflows and enhances agility by leveraging advanced technologies for innovation. Amaze® holistically automates the cloud journey, delivering strategic and cost-efficient adoption and modernization solutions. Tensai® harnesses AI/ML to drive intelligent automation, enabling smarter decision-making and adaptive business processes. With 30+ years of enabling transformation, Hexaware is committed to people, the planet and progress.

Average Rating: 3.7/5.0

Total Reviews: 3

Who Is the Company Behind Hexaware?

  • Seller: Hexaware Technologies
  • Year Founded: 1990
  • HQ Location: Navi Mumbai, IN
  • Twitter: @HexawareGlobal
    13,953 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36,926 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Hexaware?

What Are G2 Users Discussing About Hexaware?

IBM Consulting

Consulting and Implementation Practice.

Average Rating: 4.0/5.0

Total Reviews: 64

Who Is the Company Behind IBM Consulting?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Large, 62% Medium

What Do G2 Reviewers Say About IBM Consulting?

AI-generated summary from verified user reviews

Pros
  • Users find that IBM Consulting excels at problem-solving, effectively addressing various business challenges.

What Are Recent G2 Reviews of IBM Consulting?

What Are G2 Users Discussing About IBM Consulting?

Adam Crivello
AC
Researched and written by Adam Crivello
Updated October 3, 2024