Consulting Services for ServiceNow App Engine

Thirdera, a Cognizant company, is a leading global ServiceNow partner dedicated to helping organizations optimize their digital transformation initiatives through innovative solutions. Established in 2021 and acquired by Cognizant in January 2024, Thirdera leverages the ServiceNow platform to enhance enterprise workflows, driving efficiency and productivity across various industries. Their team of experts, including architects, developers, consultants, designers, and project managers, collaborates with clients to unlock hidden potential and deliver tailored experiences that harness organizational capabilities. Key Features and Functionality: - Comprehensive ServiceNow Solutions: Thirdera offers end-to-end services encompassing assessment and roadmap development, custom application development, managed services, training, and organizational change management. - Workflow Expertise: With proficiency across all ServiceNow workflows—including IT, employee, customer, and creator workflows—Thirdera ensures seamless integration and optimization tailored to each client's needs. - Innovative Products: Thirdera has developed a suite of applications available in the ServiceNow Store, such as the Instance Analyzer for code quality audits, the Employee Self-Service Portal for enhanced user experiences, and the Email Builder for creating consistent, branded notifications. - Thirdera University: As a top ServiceNow Authorized Training Partner, Thirdera provides comprehensive educational programs through Thirdera University, equipping professionals with the skills needed to maximize platform value. Primary Value and Solutions for Users: Thirdera empowers organizations to accelerate their digital transformation journeys by providing expert guidance and innovative solutions that maximize the value of the ServiceNow platform. By modernizing service delivery, automating workflows, and enhancing user experiences, Thirdera helps clients achieve operational excellence, reduce technical debt, and drive business growth. Their commitment to challenging the status quo and pushing the boundaries of innovation ensures that clients stay ahead in the rapidly evolving digital landscape.

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Tieto aims to capture the significant opportunities of the data-driven world and turn them into lifelong value for people, business and society.

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Timsoft Group is a provider of digital transformation solutions, specializing in the development, distribution, and integration of management systems tailored for the retail, textile, and manufacturing industries. Established in 2003, Timsoft has expanded its operations beyond Tunisia, opening offices in France and Morocco, and now serves clients across more than 30 countries in Africa, Europe, and the Middle East. With a team of over 180 professionals, including more than 60 retail consultants, Timsoft has successfully delivered over 1,500 projects. Key Features and Functionality: - Retail Advisory: Combines consulting expertise with deep industry knowledge to offer tailored and scalable strategies, ensuring effective transformation and sustainable growth. - Digital Transformation: Identifies high-potential technological areas to optimize operational efficiency and enhance customer engagement through end-to-end digitalization solutions. - Cloud Solutions: Provides customized cloud services and solutions, enabling businesses to build a secure, cost-effective, and agile digital core. - Data Management: Transforms data into valuable insights to support growth, informed decision-making, and personalized offerings securely. - Service Management: Offers comprehensive IT transformation services with end-to-end processes and tools to ensure smooth management and user satisfaction. - Artificial Intelligence: Delivers AI solutions that enhance efficiency, optimize processes, and create new opportunities in the retail sector. Primary Value and User Solutions: Timsoft Group serves as a one-stop shop for companies' digital transformation needs, offering a comprehensive suite of services that streamline operations, enhance customer experiences, and drive sustainable growth. By leveraging their extensive experience and partnerships with world-leading solution providers, Timsoft empowers businesses to navigate the complexities of digitalization, ensuring they remain competitive and agile in an ever-evolving market landscape.

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TMLabs Pty Ltd is an independent cloud software consultancy based in Sydney, Australia, specializing in ServiceNow architecture, implementations, and managed services. As the largest Australian-owned pure-play ServiceNow Elite Partner, TMLabs is dedicated to transforming the ServiceNow ecosystem by delivering tailored solutions that drive operational excellence and innovation. Key Features and Functionality: - ServiceNow Architecture and Implementations: TMLabs provides comprehensive architecture and implementation services, emphasizing best practices and minimal customizations to ensure seamless upgrades and reduced maintenance costs. - Integrated Risk Management and Cyber Security: The company offers specialized services in risk management and cyber security, including integrations with regulatory content providers and Security Information and Event Management tools, focusing on ServiceNow Governance, Risk, and Compliance . - Customer Service Management : TMLabs enhances customer service capabilities through ServiceNow's CSM, offering integrations with digital identity verification and real-time language translation services to improve user experience. - IT Service Management and Integrations: The company delivers ITSM solutions with a focus on cloud migrations and resource management, integrating ServiceNow ITSM with telephony and cloud management tools. - Smart Operations : TMLabs provides IT Operations Management services, including Configuration Management Database health checks and Internet of Things integrations, to maintain infrastructure visibility and control. - HR Service Delivery: The company offers HR Service Delivery solutions using ServiceNow, focusing on case management, onboarding, and employee document management. Primary Value and Solutions for Users: TMLabs empowers organizations across various industries—including construction, financial services, education, telecommunications, government, utilities, and technology—to optimize their ServiceNow platforms. By emphasizing best practices and minimizing customizations, TMLabs ensures clients achieve self-sufficiency, reduced maintenance costs, and enhanced operational efficiency. Their expertise in integrated risk management, cyber security, and customer service management enables businesses to address complex challenges, improve compliance, and deliver superior customer experiences.

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Top Tech Consulting Inc. is a specialized information consulting firm headquartered in Roseland, New Jersey, dedicated to transforming businesses through innovative technology solutions. With extensive experience in implementing cloud-based platforms, particularly ServiceNow, the company empowers organizations to automate processes and achieve business maturity, delivering true value across various verticals. Key Features and Functionality: - Advisory Services: Guiding organizations through their ServiceNow journey with tailored consulting to align with business objectives. - Implementation Services: Providing end-to-end ServiceNow implementation, from solution design to deployment, ensuring seamless integration and optimal performance. - Support Services: Offering comprehensive support, including instance maintenance, enhancements, upgrades, patch management, and subscription/license management to maintain and optimize the ServiceNow platform. - Helpdesk Services: Streamlining IT service delivery with efficient incident management and user support through ServiceNow Helpdesk solutions. Primary Value and Solutions: Top Tech Consulting Inc. elevates businesses from ordinary to extraordinary by leveraging deep technical capabilities and innovative strategies. Their expertise in ServiceNow enables organizations to optimize and automate workflows, enhance employee experiences, and improve IT operations. By providing cutting-edge technology solutions, they help businesses offer resourceful and innovative services to their customers, driving efficiency and productivity.

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TOW80 Consulting s.r.l., a subsidiary of the DGS Group, is Italy's premier firm dedicated exclusively to ServiceNow solutions. Established in 2019, TOW80 specializes in guiding clients through digital transformation by offering comprehensive services, including consulting, implementation, support, and training on the ServiceNow platform. With a team of over 50 consultants holding more than 110 ServiceNow certifications, TOW80 has successfully completed over 120 projects for more than 60 clients across various industries such as Public Sector, Health, Manufacturing, Financial Services, Energy & Utility, Retail, Telco, Fashion & Luxury, and Education. Key Features and Functionality: - Consulting Services: TOW80 provides in-depth assessments, business process analyses, workshops, and solution architecture design to help clients optimize their business processes using ServiceNow. - Implementation: Employing an agile methodology, TOW80 ensures that ServiceNow solutions meet all project requirements, minimize time-to-market, and adhere to best practices. Services include review and assessment, implementation, integration, and data migration and management. - Support: Post-implementation, TOW80 offers flexible support services ranging from simple administration to complete configuration and platform evolution, ensuring stable and optimized systems for clients. - Training: As the only Authorized Training Partner in Italy, TOW80 provides official ServiceNow courses through certified instructors, offering training in various formats, including virtual classes and on-the-job training tailored to client needs. Primary Value and Solutions: TOW80 Consulting s.r.l. addresses the critical need for businesses to undergo digital transformation by leveraging the ServiceNow platform. By integrating existing technological systems and workflows, TOW80 enhances operational efficiency and service delivery across IT, employee, and customer management domains. Their expertise ensures that clients can effectively navigate complex digital transformation projects, resulting in improved processes, reduced costs, and enhanced customer satisfaction.

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TRH Remote Technology Services, Lda. (TRH is a Portugal-based company specializing in Salesforce and ServiceNow solutions. Established in 2021, TRH has rapidly grown into a trusted partner for clients across Europe and North America, offering expertise in cloud-native digital technologies and nearshore service centers. With a team of over 90 certified professionals holding more than 150 Salesforce certifications, TRH delivers high-value, customized solutions that drive digital transformation and business progress. Key Features and Functionality: - Advisory & Consulting: TRH provides expert guidance to enhance Salesforce and ServiceNow implementations, optimize processes, and align strategies with business objectives. - Solution Implementation: The company offers comprehensive services, including project planning, platform configuration, data migration, system integration, quality assurance, and post-implementation support. - Application Development: TRH develops tailored applications to meet both immediate and long-term business needs, facilitating seamless digital transformation. - Continuous Integration/Continuous Delivery (CI/CD: By automating code integration, testing, and deployment, TRH ensures agile and efficient development processes. - Training Services: The company provides role-based training, hands-on learning, customized workshops, and user adoption strategies to maximize platform utilization. - Technical Support: TRH offers dedicated support teams, maintenance services, emergency assistance, and performance monitoring to ensure system stability and optimization. Primary Value and Solutions: TRH addresses the challenges organizations face in implementing and optimizing Salesforce and ServiceNow platforms. By offering end-to-end services—from advisory and consulting to implementation and support—TRH enables businesses to enhance operational efficiency, improve customer engagement, and achieve their digital transformation goals. The company's commitment to quality, innovation, and client-centric solutions ensures that clients receive tailored services that drive measurable business outcomes.

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Trianz simplifies digital evolutions of companies from strategy through execution. Leveraging its global digital transformation database of over 1.5 million datapoints, Trianz provides digital maturity and benchmarking services, transformation strategy development and execution blueprint services. With a unique, multi-disciplinary and collaborative model, Trianz helps clients transition to new business models, digitalized processes and deliver great experiences utilizing Analytics, Digital, Cloud, Infrastructure and Cyber Security technologies. For more information, visit www.trianz.com.

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Tutela Solutions is a Governance, Risk, and Compliance consulting firm specializing in innovative risk management solutions across multiple GRC platforms. With decades of expertise, Tutela assists organizations in developing and implementing Integrated Risk Management programs that balance immediate business value with long-term architectural integrity. Their services are tailored to support each client's unique mission, enabling purposeful action and delivering repeatable, measurable results. Key Features and Functionality: - Advisory Services: Conducting security framework assessments, strategy roadmaps, toolset evaluations, health checks, and maturity assessments. - Program Development: Assisting in solution deployment, project support, platform transitions, consolidations or divestitures, data integration and management, AI/machine learning implementation, and cyber security program development. - Operational Support: Providing staff augmentation, managed services, platform administration, reporting and content management, big data and risk analytics, incident response, and cyber resilience. - Content Management: Offering operations support, solution development, and compliance assessments. Primary Value and Solutions: Tutela Solutions empowers organizations to navigate complex risk landscapes by offering comprehensive GRC services that enhance decision-making and operational efficiency. By leveraging their deep expertise and innovative approaches, Tutela helps clients implement effective risk management strategies, ensuring compliance and resilience in an ever-evolving business environment.

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Our team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

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