# ServiceLedger Reviews
**Vendor:** ServiceLedger  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 1.8/5.0  
**Total Reviews:** 2
## About ServiceLedger
Offering true automation with real and definable time and money savings, ServiceLedger can pay for itself in a matter of months and will provide continued savings for year after year.




## ServiceLedger Reviews
  ### 1. Easy to use platform for work & schedules with ages old UI

**Rating:** 2.5/5.0 stars

**Reviewed by:** Piyush S. | ServiceNow Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about ServiceLedger?**

Easy to use, help me track all my activites & time in one place

**What do you dislike about ServiceLedger?**

Specifically UI, Modern ui will help a lot one more issue is with calling that isn't easy as well

**What problems is ServiceLedger solving and how is that benefiting you?**

They are working on updating their toll regurally that helps a lot, their customer support really supportive

  ### 2. Clunky Interface, Better Options Available

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about ServiceLedger?**

Honestly, I can't say there's anything I "like best" about this application. I have found it clunky, unintuitive and difficult to use. The integration with other apps (in our case Sage) leaves a LOT to be desired.

**What do you dislike about ServiceLedger?**

The interface is clunky and unintuitive, several functions rely on Crystal Reports (at least in our version), which makes things harder to do than necessary, even printing. The integration with Sage is practically non-existent. Upgrades are pricey.

**What problems is ServiceLedger solving and how is that benefiting you?**

We only use it for work orders at this point because everything else we need to do can be done with Sage 50 accounting software. We used to use it for assigning techs to jobs, but no more.


## ServiceLedger Discussions
  - [What is ServiceLedger used for?](https://www.g2.com/discussions/what-is-serviceledger-used-for)

- [View ServiceLedger pricing details and edition comparison](https://www.g2.com/products/serviceledger/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+17%3A19%3A04+-0500&secure%5Bsession_id%5D=766a53b0-fa87-480f-8ad5-13e8a2c70260&secure%5Btoken%5D=9ba68475e8b9a8ccde6147eece6c6eaae37790ff6de3180e0605ad8307db876a&format=llm_user)

## ServiceLedger Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top ServiceLedger Alternatives
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,868 reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,611 reviews)