---
title: Sercom Reviews
meta_title: 'Sercom Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sercom works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Sercom Reviews
**Vendor:** Abex Technologies  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 1
## About Sercom
Sercom is a field servicing software for solo or team companies. Whether you do residential or commercial properties, we developed the platform based on your needs. Our software is meant for service companies like electricians, plumbers, general contractors, HVAC specialists, building inspectors, painters and what not.




## Sercom Reviews
  ### 1. I love the customization for creative systems design

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sarah K. | Senior Quality Analyst II, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Sercom?**

I like being able to create custom systems for my clients.

**What do you dislike about Sercom?**

I would like to eventually see more integration - that's seamless - and less of a multiple product ecosystem.

**What problems is Sercom solving and how is that benefiting you?**

I help clients solve project management problems and boost quality.



- [View Sercom pricing details and edition comparison](https://www.g2.com/products/sercom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+18%3A09%3A11+-0500&secure%5Bsession_id%5D=87cc20b4-ecfd-4fd1-a82f-4efe0fdfc827&secure%5Btoken%5D=2750ed800b40ce90fa6c1eb2dafc5ff220ad856f419c3a04a8fba7cb17fc2b51&format=llm_user)

## Sercom Features
**Generative AI**
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles

**On the Job**
- Client Notifications
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

## Top Sercom Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,153 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,764 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)