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Sercante Reviews & Provider Details

Sercante, a Trilliad Company, is a Summit-level Salesforce consulting partner that helps businesses create seamless digital experiences that deliver radical impact. As the third-largest woman-owned Salesforce SI partner, the company has completed 1,500+ projects with a 4.9-star rating on the AppExchange. With 500+ certifications, Sercante specializes in multi-cloud solutions, automation, AI, data, analytics, and strategic consulting to align people, technology, and processes for growth. Serving industries from high-tech, finance, manufacturing, communications, retail, and healthcare to nonprofit and education, Sercante partners with marketing, sales, and revenue leaders to create real connections and frictionless experiences, that result in meaningful outcomes.

Seller

Sercante

Discussions

Sercante Community

Languages Supported

English, Spanish

Services Offered

Implementations, Analytics & Reporting, Managed Services, AI & Automation, Creative Services

Locations Serviced

Canada, United Kingdom, United States

Overview by

Christina Anderson

Top-Rated Alternatives

Salesforce Customer Success

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EC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

5/18/2025

"Very responsive, knowledgeable, and great to work with"

4.5/5

What do you like best about Sercante?

Good technical ability, but also good sound business and marketing understanding. And very collaborative. Review collected by and hosted on G2.com.

What do you dislike about Sercante?

Nothing to dislike - I have had zero issues since day one of engaging with the Sercante team. Review collected by and hosted on G2.com.

Recommendations to others considering Sercante:

Sercante is genuinely a great consultancy to work with. I would have no difficulty in recommending them to others. Review collected by and hosted on G2.com.

What problems is Sercante solving and how is that benefiting you?

We've been working with Sercante for a while now. They have helped us with Pardot (SF MCAE) a lot - both in advising on and helping build assets, and also from a strategic perspective. I think it's fair to say we've been able to teach each other a lot in this process. The team is always enthusiastic, full of energy and very efficient at getting things done. And genuinely feel like part of our team. They make an effort to understand our business, our marketing challenges, and suggest solutions or ideas to meet those challenges. Review collected by and hosted on G2.com.

PC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

2/19/2025

"Best Salesforce Consultancy"

5/5

What do you like best about Sercante?

Sercante has a strategic approach to projects and clear communication, which isn't always the case when working with a third-party team They take time to truly understand how their client’s business operates, which in turn allows them to better understand problems, goals, desired outcomes and software use cases. Review collected by and hosted on G2.com.

What do you dislike about Sercante?

In the years we have worked on projects together, we’ve had nothing but positive experiences with the Sercante team. Review collected by and hosted on G2.com.

Recommendations to others considering Sercante:

If you are looking for an extension of your internal team, Sercante is an excellent option. They are able to work collaboratively with a variety of stakeholders to translate complex solutions in a way that anyone can understand. Their team is thoughtful in their approach to project management and solution implementation. Review collected by and hosted on G2.com.

What problems is Sercante solving and how is that benefiting you?

Sercante has been a great partner in helping us navigate the Salesforce ecosystem. As an extension of our own team, they have worked closely with our marketing, DevOps, and Customer Experience teams to help shape and execute strategic goals. Their technical expertise, project management, and overall communication has made various Salesforce product implementations and ongoing improvement projects smooth and successful. Review collected by and hosted on G2.com.

PM

Verified User in Manufacturing

Enterprise (> 1000 emp.)

5/16/2025

"Sercante Partnership"

5/5

What do you like best about Sercante?

I value the collaborative, professional, and productive relationship focused on delivering outcomes for Simplot. Review collected by and hosted on G2.com.

What do you dislike about Sercante?

Historically I wanted to do more with Sercante however was limited to their capabilities. That has changed now that they have expanded their Salesforce practice and focus on AgentForce and Data Cloud. Review collected by and hosted on G2.com.

Recommendations to others considering Sercante:

Sercante' s professionalism, responsiveness, and expertise make them a valuable partner to work with. Review collected by and hosted on G2.com.

What problems is Sercante solving and how is that benefiting you?

Accelerating our Marketing tech stack maturity to drive revenue growth. Overall, we are leveraging Sercante's expertise to address data integration, customer data utilization, marketing automation, support hours optimization, workshop planning, and case study creation. Review collected by and hosted on G2.com.