--- title: Sequoia One Reviews meta\_title: 'Sequoia One Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Sequoia One works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Sequoia One Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Sequoia One for its **exceptional ease of use** and valuable comprehensive services, enhancing overall efficiency and well-being. [(15 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161555&qs=pros-and-cons#reviews) Users highly value the **excellent customer support** from the Sequoia One team, enhancing their overall experience significantly. [(13 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161643&qs=pros-and-cons#reviews) Users find Sequoia One's **intuitive design** and ease of use greatly enhances task management and efficiency. [(10 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161799&qs=pros-and-cons#reviews) Users highlight the **exceptional payroll support** from Sequoia One, noting their team's responsiveness and effectiveness in resolving issues. [(9 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162096&qs=pros-and-cons#reviews) Users commend the **exceptional payroll management support** from Sequoia One, ensuring reliable and timely assistance for all needs. [(8 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1147941&qs=pros-and-cons#reviews) Users experience **poor support services** with Sequoia One, citing the loss of personalized assistance and efficiency in resolving issues. [(5 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162175&qs=pros-and-cons#reviews) Users find Sequoia One to be **inefficient** due to cumbersome payroll processes and a frustrating user interface. [(4 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=2394180&qs=pros-and-cons#reviews) Users express concerns about **poor customer support** , noting the loss of personalized assistance and continuity in service. [(4 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161768&qs=pros-and-cons#reviews) Users express concerns about **communication issues** , particularly the loss of dedicated support and continuity in service. [(3 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=2394167&qs=pros-and-cons#reviews) Users find the **complex usability** of Sequoia One frustrating, citing awkward tool switching and a cumbersome reporting process. [(3 mentions)](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162195&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sequoia One ##### 1. Helpful Users praise Sequoia One for its **exceptional ease of use** and valuable comprehensive services, enhancing overall efficiency and well-being. [ See 15 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161555&qs=pros-and-cons#reviews) See Related User Reviews ![Juan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan R.") JR Juan R. 5.0/5 "Stellar Support with Seamless Operations" What do you like about Sequoia One? I like that the Sequoia One team is awesome to work with. Michelle, Daisy, and Courtney are excellent partners, and I can always count on their suppor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you like about Sequoia One? The team is knowledgeable, friendly, fast with response. I love working them! ##### 2. Customer Support Users highly value the **excellent customer support** from the Sequoia One team, enhancing their overall experience significantly. [ See 13 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161643&qs=pros-and-cons#reviews) See Related User Reviews ![Juan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan R.") JR Juan R. 5.0/5 "Stellar Support with Seamless Operations" What do you like about Sequoia One? I like that the Sequoia One team is awesome to work with. Michelle, Daisy, and Courtney are excellent partners, and I can always count on their suppor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you like about Sequoia One? The team is knowledgeable, friendly, fast with response. I love working them! ##### 3. Ease of Use Users find Sequoia One's **intuitive design** and ease of use greatly enhances task management and efficiency. [ See 10 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161799&qs=pros-and-cons#reviews) See Related User Reviews ![Dominique O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominique O.") DO Dominique O. 5.0/5 "Effortless Payroll Management with Stellar Support" What do you like about Sequoia One? I really appreciate how Sequoia One ensures timely assistance and is consistently ready to help solve any issues that arise, which reflects the high q ![Tiffany L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany L.") TL Tiffany L. 3.5/5 "Effective Benefits Management, But Payroll Needs Improvement" What do you like about Sequoia One? I find Sequoia One easy to use for the most part, particularly with its services related to medical, dental, vision, mental health, and financial plan ##### 4. Payroll Ease Users highlight the **exceptional payroll support** from Sequoia One, noting their team's responsiveness and effectiveness in resolving issues. [ See 9 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162096&qs=pros-and-cons#reviews) See Related User Reviews ![Dominique O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominique O.") DO Dominique O. 5.0/5 "Effortless Payroll Management with Stellar Support" What do you like about Sequoia One? I really appreciate how Sequoia One ensures timely assistance and is consistently ready to help solve any issues that arise, which reflects the high q ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Customer care at its finest!" What do you like about Sequoia One? The support we receive from our HR business partners, payroll team, and advocates is truly top tier! ##### 5. Payroll Management Users commend the **exceptional payroll management support** from Sequoia One, ensuring reliable and timely assistance for all needs. [ See 8 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1147941&qs=pros-and-cons#reviews) See Related User Reviews ![Dominique O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominique O.") DO Dominique O. 5.0/5 "Effortless Payroll Management with Stellar Support" What do you like about Sequoia One? I really appreciate how Sequoia One ensures timely assistance and is consistently ready to help solve any issues that arise, which reflects the high q ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Customer care at its finest!" What do you like about Sequoia One? The support we receive from our HR business partners, payroll team, and advocates is truly top tier! ### 5 Cons or Disadvantages of Sequoia One ##### 1. Poor Support Services Users experience **poor support services** with Sequoia One, citing the loss of personalized assistance and efficiency in resolving issues. [ See 5 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162175&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you dislike about Sequoia One? Sequoia One has an exceptional team, and every interaction I’ve had reflects how engaged and supportive the employees are. I truly appreciate the qual ![Ryan-Mae M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan-Mae M.") RM Ryan-Mae M. Mid-Market (51-1000 emp.) 4.5/5 "Helps our small team feel supported and efficient" What do you dislike about Sequoia One? The fees can be on the higher end, including our benefit renewal. If your support team isn't a fit you need to advocate to get in a good spot but they ##### 2. Inefficiency Users find Sequoia One to be **inefficient** due to cumbersome payroll processes and a frustrating user interface. [ See 4 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=2394180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you dislike about Sequoia One? Sequoia One has an exceptional team, and every interaction I’ve had reflects how engaged and supportive the employees are. I truly appreciate the qual ![Tiffany L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany L.") TL Tiffany L. 3.5/5 "Effective Benefits Management, But Payroll Needs Improvement" What do you dislike about Sequoia One? As the Admin, I find Sequoia One to be more challenging due to its limitations in payroll services. It is problematic because Sequoia One lacks the ca ##### 3. Poor Customer Support Users express concerns about **poor customer support** , noting the loss of personalized assistance and continuity in service. [ See 4 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1161768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you dislike about Sequoia One? Sequoia One has an exceptional team, and every interaction I’ve had reflects how engaged and supportive the employees are. I truly appreciate the qual ![Ryan-Mae M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan-Mae M.") RM Ryan-Mae M. Mid-Market (51-1000 emp.) 4.5/5 "Helps our small team feel supported and efficient" What do you dislike about Sequoia One? The fees can be on the higher end, including our benefit renewal. If your support team isn't a fit you need to advocate to get in a good spot but they ##### 4. Communication Issues Users express concerns about **communication issues** , particularly the loss of dedicated support and continuity in service. [ See 3 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=2394167&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Team and Service—A Joy to Work With!" What do you dislike about Sequoia One? Sequoia One has an exceptional team, and every interaction I’ve had reflects how engaged and supportive the employees are. I truly appreciate the qual LR Lindsey R. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support Team" What do you dislike about Sequoia One? Having both the sequoia site and the prism site is cumbersome and the employees will get confused when they are trying to complete something that can ##### 5. Complex Usability Users find the **complex usability** of Sequoia One frustrating, citing awkward tool switching and a cumbersome reporting process. [ See 3 mentions ](https://www.g2.com/products/sequoia-sequoia-one/reviews?filters%5Bsentiment_snippet%5D=1162195&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Customer care at its finest!" What do you dislike about Sequoia One? Switching between the two tools can occasionally feel a bit awkward. I hope that Prism will eventually get a UI update to make it more user-friendly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 0.5/5 "PEO that lacks modernization" What do you dislike about Sequoia One? The breath of services is lacking the tools and technologies they have are less than adequate and they just don't have a great dashboard whatsoever ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.") KR Katie R. Office and Operations Manager Mid-Market (51-1000 emp.) 6/18/2025 "Former Sequoia One Customer" 4/5 What do you like best about Sequoia One? Our HR Partner and CSM, made the employee experience and my experience as a partner and admin so lovely. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? Having two platforms was a bit rough, but not the worst. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? They were helping us have a PEO that covered everything we needed, benefits, LOA, payroll, HR, compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Danayit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danayit R.") DR Danayit R. HR & Business Manager Small-Business (50 or fewer emp.) 1/22/2025 "Better than all the rest" 5/5 What do you like best about Sequoia One? everything. they have wonderful customer service, always helpful, platform has helpful resources. The platform is eay to use, has everything you need, they even have additional items on the platform you never realized you needed until you start using it lol. i use the platform everyday and my job would probably be so much harder if it wasn't for Sequoia Review collected by and hosted on G2.com. What do you dislike about Sequoia One? So far Nothing, cause they constantly are improving. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? Everything, from benefits, compliance, payroll to little things like checklists. Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-10757108/official_response/edit) Thank you for sharing your experience with Sequoia One, Danayit! We love hearing we are meeting your needs when it comes to client service and our platform. While you mentioned you haven't found anything with Sequoia One's PEO you dislike, know your HR Business Partner is always there to troubleshoot and bring suggestions back to the product team, if needed. Thank you for being a wonderful Sequoia One client! Validated ReviewerSource: Organic AS Adriana S. Social Media Manager Small-Business (50 or fewer emp.) 3/27/2024 "Payroll Delays" 3.5/5 What do you like best about Sequoia One? Sequoia One enables payroll and HR assignments to be offloaded from me, thus allowing me to focus on more important tasks. However, that saved me the trouble as their team catered for all the things from taxes, to administering benefits, thus I was able to concentrate and steer the operations of my business. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? I have sometimes encountered problems with payroll, when the funds are not available on time. It resulted in a couple of mistakes and caused some confusion and frustration with my employees. Furthermore, I had to write some additional emails to get things straightened out. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? I am certain that I have turned to the right place in hiring Seqnui The One, a company staffed by experts to handle my HR and payroll issues. This way I have more time to pay for my business rather than be concerned about compliance and administrative tasks. But the lack of regular pay checks is a consideration, I am afraid. Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-9482096/official_response/edit) Thank you for taking the time to provide feedback, Adriana. We're ecstatic to hear that Sequoia One is allowing you to focus on business operations by handling your HR. Our goal is to always come through for our clients and if we're not meeting your needs 100% of the time, we want to take active steps toward fixing that. We'd love to dive into the issues you're facing with your payroll. Please contact us at contactus@sequoia.com so we can troubleshoot why your pay checks weren't distributed consistently. Validated ReviewerIncentivizedSource: G2 invite JK Josiah K. Small-Business (50 or fewer emp.) 3/4/2024 "Everything I needed from a PEO" 5/5 What do you like best about Sequoia One? Our reps are extremely responsive, usually within a couple hours even though the SLA is 24hrs. They answer everything from how to retrieve certain reports to making sure our taxes are filed across all our states properly. It's really easy to get up and running and doesn't require ongoing maintenance. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? Their transition from Prism to their new software systems is slow (as expected) and so splitting time between the old app and the new one is a bit annoying but everything works. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? Multistate compliance is near impossible as a small company with no space for full time staff to handle that. Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-9378057/official_response/edit) Thanks for taking the time to share your feedback, Josiah! We are so glad you've had a great experience with Sequoia One. Our goal is to always come through for our clients, and it's wonderful to know we've been hitting the mark. Regarding our software transition, we are working diligently to streamline systems so that you have one go-to place to handle all your needs. More to come soon! Current UserValidated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 3/5/2024 "Great PEO for Tech Startups" 5/5 What do you like best about Sequoia One? I have worked with several PEOs over the years, and have found Sequoia to be the most reliable, user-friendly, and consistent. Their client service team is knowledgeable, quick to respond, and very helpful. We've never encountered errors in managing payroll, leaves of absence, etc, and their website is easy for our employees to navigate. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? I have no complaints, we haven't had any problems with their service or their systems. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? We are a small, growing orgranization, and Sequoia allows us to have a full benefits offering, and manages the parts of HR that would otherwise require us to have a full team in place. Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-9382462/official_response/edit) Thank you for taking the time to provide feedback on your experience with Sequoia One. We love hearing that we're coming through for you and your tech startup. If you ever have additional feedback, you know where to find us! Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") EH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/15/2024 "Really appreciate what you have offered: we got a large company service as a small company" 5/5 What do you like best about Sequoia One? There are many aspects: 1. cheaper insurance rate 2. Comprehensive service such as 401K, so we don't have to deal with another vendor 3. Payroll service that is easy to use 4. The HR service, so we don't have worry about not compliant with the regulations ... Review collected by and hosted on G2.com. What do you dislike about Sequoia One? I did not see any down side of the service Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? As small company, we can't get good rate on the health insurance Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-9430137/official_response/edit) Thank you for taking the time to leave your feedback on your Sequoia One experience. We're so glad to hear that we're hitting the mark when it comes to our guidance, service, and technology. Current UserValidated ReviewerSource: Organic ![Margarita G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margarita G.") MG Margarita G. Small-Business (50 or fewer emp.) 3/5/2024 "Good experience" 3.5/5 What do you like best about Sequoia One? Tabitha Harden and her continuous commitment to helping us week after week. She's gone above and beyond helping us. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? The system is very old. The interface is just very frustrating to use. To pull a report I need to go through many steps and it doesn't save so each month I need to redo the same steps, which is a poor experience. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? HR compliance and core HR Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-9381115/official_response/edit) Thank you for taking the time to provide feedback, Margarita! We're so glad to hear that your payroll specialist is meeting your needs. Our goal is to always come through for our clients, and we pride ourselves on providing a platform that helps startup leaders streamline their operations. We'd love to help you in your reporting work by showing you how to save the reports to make them more easily accessible and also dive into the latest analytics available to you on the Sequoia People Platform. Please reach out to contactus@sequoia.com so we can talk over your reporting processes and discuss your overall interface feedback. Validated ReviewerSource: Organic ![Christine F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine F.") CF Christine F. Mid-Market (51-1000 emp.) 2/9/2023 "Good for new small companies" 3.5/5 What do you like best about Sequoia One? Sequoia is great at inquiries, payroll processing and taxes. They are limited with taxes and slow to respond on tax inquiries. This is a great company if you are an early state startup or very small company. Review collected by and hosted on G2.com. What do you dislike about Sequoia One? Reporting limitations, slow to respond on some payroll inquiries, no access to view W2's because they are the EOR. They do not share a lot about what they are doing on the backend. Review collected by and hosted on G2.com. What problems is Sequoia One solving and how is that benefiting you? They did not solve any problems. They are beneficial because they do everything for you in regards to payroll/payments and taxation. When your company grows , it is time to look elsewhere. Review collected by and hosted on G2.com. Show More Response from Amber DeFabio of Sequoia One [Editedit](https://www.g2.com/survey_responses/sequoia-one-review-7696265/official_response/edit) Thank you for taking the time to provide feedback, Christine! We take our clients' reviews to heart and immediately get to work on improving experiences with our platform and service team. Since the time of your review, we've made numerous changes to help our clients streamline their operations and scale more efficiently. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss. 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