# Top 10 delight.ai Alternatives & Competitors delight.ai is not the only option for AI Customer Support Agents Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to delight.ai include reliability and ease of use. The best overall delight.ai alternative is Fin. Other similar apps like delight.ai are Tidio, Genesys Cloud CX, Jotform AI Agents, and Gorgias. delight.ai alternatives can be found in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) but may also be in [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) or [Help Desk Software](https://www.g2.com/categories/help-desk). ## Best Paid & Free Alternatives to delight.ai - [Fin](https://www.g2.com/products/fin/reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) - [Gorgias](https://www.g2.com/products/gorgias/reviews) - [Botpress](https://www.g2.com/products/botpress/reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) ## Top 10 Alternatives to delight.ai Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how delight.ai stacks up to the competition and find the best product for your business. ### 1. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,883 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Fin](https://www.g2.com/compare/fin-vs-sendbird-delight-ai) **Compare Fin with other alternatives:** - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs Genesys Cloud CX](https://www.g2.com/compare/fin-vs-genesys-cloud-cx) - [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Fin vs Gorgias](https://www.g2.com/compare/fin-vs-gorgias) - [Fin vs Botpress](https://www.g2.com/compare/botpress-vs-fin) - [Fin vs Freshchat](https://www.g2.com/compare/fin-vs-freshworks-freshchat) - [Fin vs monday AI Work Platform](https://www.g2.com/compare/fin-vs-monday-com) - [Fin vs HubSpot Marketing Hub](https://www.g2.com/compare/fin-vs-hubspot-marketing-hub) - [Fin vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-fin) ### 2. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,907 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Tidio](https://www.g2.com/compare/tidio-vs-sendbird-delight-ai) **Compare Tidio with other alternatives:** - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio) - [Tidio vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Tidio vs Gorgias](https://www.g2.com/compare/gorgias-vs-tidio) - [Tidio vs Botpress](https://www.g2.com/compare/botpress-vs-tidio) - [Tidio vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-tidio) - [Tidio vs monday AI Work Platform](https://www.g2.com/compare/tidio-vs-monday-com) - [Tidio vs HubSpot Marketing Hub](https://www.g2.com/compare/hubspot-marketing-hub-vs-tidio) - [Tidio vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-tidio) ### 3. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,555 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-sendbird-delight-ai) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Fin](https://www.g2.com/compare/fin-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Tidio](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio) - [Genesys Cloud CX vs Jotform AI Agents](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents) - [Genesys Cloud CX vs Gorgias](https://www.g2.com/compare/genesys-cloud-cx-vs-gorgias) - [Genesys Cloud CX vs Botpress](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-genesys-cloud-cx) - [Genesys Cloud CX vs monday AI Work Platform](https://www.g2.com/compare/genesys-cloud-cx-vs-monday-com) - [Genesys Cloud CX vs HubSpot Marketing Hub](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-marketing-hub) - [Genesys Cloud CX vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-genesys-cloud-cx) ### 4. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) By Jotform **Average Rating:** 4.5/5 **Total Reviews:** 729 Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-sendbird-delight-ai) **Compare Jotform AI Agents with other alternatives:** - [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Jotform AI Agents vs Tidio](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Jotform AI Agents vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents) - [Jotform AI Agents vs Gorgias](https://www.g2.com/compare/gorgias-vs-jotform-ai-agents) - [Jotform AI Agents vs Botpress](https://www.g2.com/compare/botpress-vs-jotform-ai-agents) - [Jotform AI Agents vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-jotform-ai-agents) - [Jotform AI Agents vs monday AI Work Platform](https://www.g2.com/compare/jotform-ai-agents-vs-monday-com) - [Jotform AI Agents vs HubSpot Marketing Hub](https://www.g2.com/compare/hubspot-marketing-hub-vs-jotform-ai-agents) - [Jotform AI Agents vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-jotform-ai-agents) ### 5. [Gorgias](https://www.g2.com/products/gorgias/reviews) By Gorgias **Average Rating:** 4.6/5 **Total Reviews:** 563 Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Gorgias](https://www.g2.com/compare/gorgias-vs-sendbird-delight-ai) **Compare Gorgias with other alternatives:** - [Gorgias vs Fin](https://www.g2.com/compare/fin-vs-gorgias) - [Gorgias vs Tidio](https://www.g2.com/compare/gorgias-vs-tidio) - [Gorgias vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-gorgias) - [Gorgias vs Jotform AI Agents](https://www.g2.com/compare/gorgias-vs-jotform-ai-agents) - [Gorgias vs Botpress](https://www.g2.com/compare/botpress-vs-gorgias) - [Gorgias vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-gorgias) - [Gorgias vs monday AI Work Platform](https://www.g2.com/compare/gorgias-vs-monday-com) - [Gorgias vs HubSpot Marketing Hub](https://www.g2.com/compare/gorgias-vs-hubspot-marketing-hub) - [Gorgias vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-gorgias) ### 6. [Botpress](https://www.g2.com/products/botpress/reviews) By Botpress **Average Rating:** 4.5/5 **Total Reviews:** 503 Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Botpress](https://www.g2.com/compare/botpress-vs-sendbird-delight-ai) **Compare Botpress with other alternatives:** - [Botpress vs Fin](https://www.g2.com/compare/botpress-vs-fin) - [Botpress vs Tidio](https://www.g2.com/compare/botpress-vs-tidio) - [Botpress vs Genesys Cloud CX](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx) - [Botpress vs Jotform AI Agents](https://www.g2.com/compare/botpress-vs-jotform-ai-agents) - [Botpress vs Gorgias](https://www.g2.com/compare/botpress-vs-gorgias) - [Botpress vs Freshchat](https://www.g2.com/compare/botpress-vs-freshworks-freshchat) - [Botpress vs monday AI Work Platform](https://www.g2.com/compare/botpress-vs-monday-com) - [Botpress vs HubSpot Marketing Hub](https://www.g2.com/compare/botpress-vs-hubspot-marketing-hub) - [Botpress vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-botpress) ### 7. [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 499 Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-sendbird-delight-ai) **Compare Freshchat with other alternatives:** - [Freshchat vs Fin](https://www.g2.com/compare/fin-vs-freshworks-freshchat) - [Freshchat vs Tidio](https://www.g2.com/compare/freshworks-freshchat-vs-tidio) - [Freshchat vs Genesys Cloud CX](https://www.g2.com/compare/freshworks-freshchat-vs-genesys-cloud-cx) - [Freshchat vs Jotform AI Agents](https://www.g2.com/compare/freshworks-freshchat-vs-jotform-ai-agents) - [Freshchat vs Gorgias](https://www.g2.com/compare/freshworks-freshchat-vs-gorgias) - [Freshchat vs Botpress](https://www.g2.com/compare/botpress-vs-freshworks-freshchat) - [Freshchat vs monday AI Work Platform](https://www.g2.com/compare/freshworks-freshchat-vs-monday-com) - [Freshchat vs HubSpot Marketing Hub](https://www.g2.com/compare/freshworks-freshchat-vs-hubspot-marketing-hub) - [Freshchat vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-freshworks-freshchat) ### 8. [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) By monday.com **Average Rating:** 4.7/5 **Total Reviews:** 16,924 monday.com is a software company that gives anyone the power to build and improve how their organization runs. Categories in common with delight.ai: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [delight.ai vs monday AI Work Platform](https://www.g2.com/compare/sendbird-delight-ai-vs-monday-com) **Compare monday AI Work Platform with other alternatives:** - [monday AI Work Platform vs Fin](https://www.g2.com/compare/fin-vs-monday-com) - [monday AI Work Platform vs Tidio](https://www.g2.com/compare/tidio-vs-monday-com) - [monday AI Work Platform vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-monday-com) - [monday AI Work Platform vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-monday-com) - [monday AI Work Platform vs Gorgias](https://www.g2.com/compare/gorgias-vs-monday-com) - [monday AI Work Platform vs Botpress](https://www.g2.com/compare/botpress-vs-monday-com) - [monday AI Work Platform vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-monday-com) - [monday AI Work Platform vs HubSpot Marketing Hub](https://www.g2.com/compare/hubspot-marketing-hub-vs-monday-com) - [monday AI Work Platform vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-monday-com) ### 9. [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 14,853 Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform. Categories in common with delight.ai: [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs HubSpot Marketing Hub](https://www.g2.com/compare/hubspot-marketing-hub-vs-sendbird-delight-ai) **Compare HubSpot Marketing Hub with other alternatives:** - [HubSpot Marketing Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-marketing-hub) - [HubSpot Marketing Hub vs Tidio](https://www.g2.com/compare/hubspot-marketing-hub-vs-tidio) - [HubSpot Marketing Hub vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-marketing-hub) - [HubSpot Marketing Hub vs Jotform AI Agents](https://www.g2.com/compare/hubspot-marketing-hub-vs-jotform-ai-agents) - [HubSpot Marketing Hub vs Gorgias](https://www.g2.com/compare/gorgias-vs-hubspot-marketing-hub) - [HubSpot Marketing Hub vs Botpress](https://www.g2.com/compare/botpress-vs-hubspot-marketing-hub) - [HubSpot Marketing Hub vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-hubspot-marketing-hub) - [HubSpot Marketing Hub vs monday AI Work Platform](https://www.g2.com/compare/hubspot-marketing-hub-vs-monday-com) - [HubSpot Marketing Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-marketing-hub) ### 10. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,708 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Categories in common with delight.ai: [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) **Compare:** [delight.ai vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-sendbird-delight-ai) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Fin](https://www.g2.com/compare/activecampaign-vs-fin) - [ActiveCampaign vs Tidio](https://www.g2.com/compare/activecampaign-vs-tidio) - [ActiveCampaign vs Genesys Cloud CX](https://www.g2.com/compare/activecampaign-vs-genesys-cloud-cx) - [ActiveCampaign vs Jotform AI Agents](https://www.g2.com/compare/activecampaign-vs-jotform-ai-agents) - [ActiveCampaign vs Gorgias](https://www.g2.com/compare/activecampaign-vs-gorgias) - [ActiveCampaign vs Botpress](https://www.g2.com/compare/activecampaign-vs-botpress) - [ActiveCampaign vs Freshchat](https://www.g2.com/compare/activecampaign-vs-freshworks-freshchat) - [ActiveCampaign vs monday AI Work Platform](https://www.g2.com/compare/activecampaign-vs-monday-com) - [ActiveCampaign vs HubSpot Marketing Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-marketing-hub) ## Explore Articles - [Recommended revenue operations intelligence tools](https://www.g2.com/discussions/recommended-revenue-operations-intelligence-tools-for-scaling-teams) - [What is the best MDM platform for enterprise data integration?](https://www.g2.com/discussions/what-is-the-best-mdm-platform-for-enterprise-data-integration) - [What is the best email marketing tool with good customer support?](https://www.g2.com/discussions/what-is-the-best-email-marketing-tool-with-good-customer-support) - [Top digital asset management software for small business](https://www.g2.com/discussions/top-digital-asset-management-software-for-small-businesses) - [What is the top solution for improving app store rankings?](https://www.g2.com/discussions/what-is-the-top-solution-for-improving-app-store-rankings) - [What platform integrates app optimization with analytics systems?](https://www.g2.com/discussions/what-platform-integrates-app-optimization-with-analytics-systems) ## Spotlight Categories - [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) - [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)