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Zyte API - Ban Handling

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Zyte Reviews (96)

Reviews

Zyte Reviews (96)

4.3
96 reviews

Pros & Cons

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David P.
DP
"Reliable Competitor Data Partner with Stellar Support"
What do you like best about Zyte?

I have been working with Zyte's team for the last few months, and their team is fantastic. I appreciate their development speed and quality, and they run a very robust platform, producing very satisfactory results. I love the ease of the initial setup with Zyte, as they took care of all the development, and we only needed to communicate what data we needed and set up the necessary processes on our end. I find it great that Zyte handles everything for us, allowing us not to worry about maintaining a platform ourselves. I also find having access to reliable scraping data from our main competitors incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

I'm a bit concerned about the lack of a validation system in Zyte. Sometimes, about once a week, there's a feed that doesn't correctly retrieve all the requested URLs, and we might be missing 2-3 URLs out of around 130. Implementing a validation system to ensure data for all URLs would be beneficial. Review collected by and hosted on G2.com.

A. M.
AM
Product Manager Global Competition Analysis
"Personable and Efficient Data Gathering"
What do you like best about Zyte?

Zyte help build our web scrapers and ensure we get structured data regularly. They are the most personable supplier I've worked with, and it's great to meet the people behind it regularly. Communication is straightforward. If there's an issue, I can sit with them and find a solution collaboratively. For example, they helped us move from being six weeks late to three weeks early on a delivery by engaging on a human level. Zyte is also cost and efficiency focused, and they've been transparent in all our dealings. I would highly recommend sending someone technical to their event from your team, because you'll really understand their business. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

Honestly and with thought - I have no dislikes that I can think of for all of the reasons above. Review collected by and hosted on G2.com.

YR
SysOps - Compliance Analyst
Small-Business (50 or fewer emp.)
"Reliable IP Pool Management & Scale: Zyte for Enterprise Web Scraping"
What do you like best about Zyte?

Zyte stands out for its ease of use and straightforward implementation. Getting our scraping workflows connected to Zyte required minimal ramp-up, and once in place the ease of integration with our existing systems made it seamless to slot into our pipeline.

We use Zyte frequently, and it has proven reliable at scale, handling a high number of jobs without constant babysitting. The range of features—from IP pool rotation to advanced anti-ban support—lets us tailor the setup to different sites and data volumes.

Another upside is the responsiveness of Zyte’s customer support team. Whenever we hit edge cases or needed guidance, their team was quick to provide solutions, which reduced downtime and kept our projects moving.

Overall, the combination of user-friendly setup, dependable features, and strong support makes Zyte an essential tool in our day-to-day scraping operations. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

While Zyte is a strong solution, there are a few areas that could improve. The pricing structure can feel complex, especially when running frequent, large-scale jobs across many IP pools. For teams just getting started, it’s not always clear how costs will scale with usage.

There’s also a learning curve when setting up advanced configurations or dealing with sites that use heavy JavaScript or aggressive anti-bot measures. Zyte handles most scenarios well, but certain edge cases still require extra fine-tuning from our side.

Finally, the dashboard interface could be more intuitive. Navigating logs, IP pool details, and other features sometimes takes extra clicks. Streamlining the UX would make day-to-day management smoother. Review collected by and hosted on G2.com.

Anuj B.
AB
Founding Engineer
Mid-Market (51-1000 emp.)
"Scalable Proxy Solution with Room for Improved Insights"
What do you like best about Zyte?

I like that Zyte can handle volume at scale, and I've been using it for over 3.5 years. The usage dashboard is interesting, helping us monitor traffic. ZyteAPI tags are helpful for linking business metrics to Zyte. The initial setup was very seamless, and the documentation is good. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

- Request monitoring dashboard needs more work, unable to dive into API calls getting blocked. Can help with more deeper endpoint level alerts Review collected by and hosted on G2.com.

"Convenient for Web Scraping but UI Needs Improvement"
What do you like best about Zyte?

I like Zyte because it is convenient and makes setting things up very easy. It's perfect for running code on cron and efficiently extracting data. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

UI lags sometimes. The UI and UX can become better. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Reliable Web Scraping Solution with Strong Support"
What do you like best about Zyte?

Zyte's data extraction API is incredibly accurate and handles complex websites with ease. The automatic proxy rotation and CAPTCHA solving save hundreds of hours in development time. Their uptime reliability (99.9% in our experience) and detailed documentation make it a standout solution compared to other scraping tools i've tested. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

The pricing structure could be more transparent for me- i initially underestimated the cost at scale. Some advanced features like JavaScript rendering require higher-tier plans, which was a surprise during implementation. The learning curve for custom extraction rules is steeper than anticipated. Review collected by and hosted on G2.com.

Response from Tomas Rinke of Zyte

Thank you for your comprehensive 4.5-star review! We truly appreciate you taking the time to share your experience. We're very pleased to hear that our data extraction API's accuracy, automatic proxy rotation, and CAPTCHA solving capabilities are saving you significant development hours and providing the reliability you need for uninterrupted data collection. Your recognition of our uptime and detailed documentation is also very rewarding for our team.

We also deeply appreciate your honest feedback regarding our pricing structure and the learning curve for custom extraction rules. You've hit on points we are actively working to address.

- Pricing Transparency: We understand that the initial perception of cost at scale and the tiering of advanced features like JavaScript rendering can be a surprise, and nobody likes these type of surprises! We are continually evaluating our pricing models to ensure they are as clear and predictable as possible, especially as usage scales. Our goal is full transparency, and we recognize there's always room for improvement here. We encourage users to leverage our cost calculator and reach out to our customer facing teams such as Customer Success or Sales for help and tailored estimates to avoid any surprises.

Learning Curve: We acknowledge that mastering custom extraction rules can indeed have a steeper learning curve than anticipated. We're investing significantly in enhancing our onboarding resources, tutorials, and documentation, as well as exploring more intuitive ways to build and manage these rules, to make the process smoother for all users. Your feedback reinforces the importance of these efforts.

Thank you for choosing Zyte; we're dedicated to making your experience even better.

Tomas - Head of Customer Success

Saurabh G.
SG
Web Developer
Mid-Market (51-1000 emp.)
"Reliable Proxy Service with Slightly Premium Pricing"
What do you like best about Zyte?

Reliable, stable, and hassle-free proxies that minimize blocks and downtime. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

Pricing is higher compared to alternatives, which may not suit small-scale users. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Mid-Market (51-1000 emp.)
"A Reliable Partner for Data Collection"
What do you like best about Zyte?

Zyte’s team is responsive and solution-oriented; whenever challenges arise, there’s always a way to progress Review collected by and hosted on G2.com.

What do you dislike about Zyte?

Costs can sometimes increase unexpectedly and in rare cases, delayed responses from support Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Unable to accurately understand costs"
What do you like best about Zyte?

It was great when you could have 100,000 page scrapes for £50

It was easy to just point at a web site and pretty much press go Review collected by and hosted on G2.com.

What do you dislike about Zyte?

They moved to a code based solution

Time needed to learn the code and test

Costs can be random and unexpected, even if you put a limit on, you do not know how many pages you have missed

Much preferred the old system

They will not help with code and a request to create the code for the same site as i had already been running ok, was over £700 Review collected by and hosted on G2.com.

Response from Tomas Rinke of Zyte

Thank you for your candid 2-star review and for sharing your experience with Zyte, particularly regarding the transition to our new platform and challenges with cost clarity. We understand your frustration with this change and the impact it's had on your workflow.

We recognize that moving from our previous tools, like SPM, to the current Zyte API — our unified, code-based solution — was a significant shift. This evolution was driven by the need to offer greater flexibility, advanced anti-blocking capabilities, and robust solutions for increasingly complex web scraping at scale. However, we acknowledge it introduced a new learning curve and impacted cost predictability for existing users.

Regarding your key points:

Pricing Transparency: We hear your concern about "random and unexpected" costs. Our aim with Zyte API is to provide a single, powerful tool covering capabilities like residential proxies, JavaScript rendering, and ban handling that previously required separate subscriptions. We are continuously improving our pricing clarity, offering tools like our Playground and cost calculator, and providing guidance to help users understand and manage costs more effectively. We're committed to making pricing predictable and transparent, even as domains are re-tiered.

Learning Curve & Code Support: We understand that the transition to coding for extraction can be demanding. We're actively working on migration video guides (including for SPM users) and enhancing our onboarding resources to simplify this process. For custom code creation, specialized development services are available, but our standard support team is dedicated to helping you effectively use the platform.

Your feedback is invaluable. We want to ensure you're getting the most value from Zyte for your competitor pricing needs. Our customer-facing teams are ready to connect directly to understand your specific use case, optimize your projects, and clarify any cost concerns. Please reach out to us via support or our website.

Thank you again for your honest insights; they are crucial for our continuous improvement

Tomas

Head of CS

AS
Support and Software engineering lead
Information Services
Small-Business (50 or fewer emp.)
"A Powerful Tool for Web Scraping and Data Extraction"
What do you like best about Zyte?

Zyte has been a game-changer for our web scraping needs. Its robust feature set, coupled with strong support and reliable performance, makes it an excellent choice for both small and large-scale data extraction projects. If you're looking for a professional and scalable solution, Zyte is worth considering. Review collected by and hosted on G2.com.

What do you dislike about Zyte?

While Zyte is feature-rich, the learning curve for fully optimizing its tools can be steep, particularly for those without prior experience in web scraping. Additionally, some advanced features can feel a bit fragmented and require more effort to integrate seamlessly with custom-built systems. Pricing can also be a concern for smaller-scale operations, as the cost rises with usage, especially if your projects require a high volume of scraping. However, the value it offers often outweighs these drawbacks. Review collected by and hosted on G2.com.

Pricing Options

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Zyte API - Ban Handling

Free Trial
1000 requests starting at $0.20

Zyte API - AI Scraping

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1000 requests starting at $0.60

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