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ScalaHosting

By ScalaHosting

4.8 out of 5 stars

How would you rate your experience with ScalaHosting?

Share your insights with ScalaHosting

Thousands of people like you come to G2 to find out whether solutions like ScalaHosting are the right fit for them. Share your real experiences with ScalaHosting and the G2 community and help someone make the right decision about their software.

ScalaHosting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend ScalaHosting for its exceptional customer support, highlighting quick responses and a knowledgeable staff. (211 mentions)
Users praise the unmatched reliability of ScalaHosting, enjoying exceptional uptime and prompt support for their needs. (125 mentions)
Users praise the fast and responsive customer support from Scala Hosting, enhancing their overall experience and satisfaction. (120 mentions)
Users find ScalaHosting highly user-friendly, appreciating the straightforward setup and smooth overall process. (97 mentions)
Users appreciate the affordable pricing of ScalaHosting, enjoying reliable service and excellent customer support. (96 mentions)
Users find ScalaHosting to be expensive, especially when compared to competitors and for self-managed servers. (45 mentions)
Users note pricing issues, expressing concerns about high renewal costs and a desire for lower prices overall. (43 mentions)
Users find the high cost of ScalaHosting's services compared to competitors to be a significant drawback. (23 mentions)
Users find ScalaHosting's high pricing compared to competitors a drawback, wishing for more affordable options. (19 mentions)
Users report poor customer support experiences that can lead to delays and confusion during troubleshooting. (15 mentions)

5 Pros or Advantages of ScalaHosting

1. Customer Support
Users commend ScalaHosting for its exceptional customer support, highlighting quick responses and a knowledgeable staff.
See 211 mentions

See Related User Reviews

AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Recommended Hosting Partner and awesome customer supports"

What do you like about ScalaHosting?

The support team they have they are quick and responsive and resolve issues.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Scala Hosting Review"

What do you like about ScalaHosting?

Being there for 15 + years as a success partner, I can mention many advantages, but most of all the human factor as most important asset to any busine

2. Reliability
Users praise the unmatched reliability of ScalaHosting, enjoying exceptional uptime and prompt support for their needs.
See 125 mentions

See Related User Reviews

EI

Elizabeth I.

Small-Business (50 or fewer emp.)

5.0/5

"My best hosting"

What do you like about ScalaHosting?

Hosting my sites with Scala Hosting has been a fantastic experience—their friendly support and reliable managed VPS make everything easy and stress-fr

Felix M.
FM

Felix M.

Small-Business (50 or fewer emp.)

5.0/5

"Best Support Services (Instant reply of live chat and tickets)"

What do you like about ScalaHosting?

They are always available to assist and you can run your hosting business without any issues of downtime. I have never had a downtime with scala. A

3. Helpful
Users praise the fast and responsive customer support from Scala Hosting, enhancing their overall experience and satisfaction.
See 120 mentions

See Related User Reviews

AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Recommended Hosting Partner and awesome customer supports"

What do you like about ScalaHosting?

The support team they have they are quick and responsive and resolve issues.

Muhammad Omar A.
MA

Muhammad Omar A.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent support services"

What do you like about ScalaHosting?

I have been using Scala Hosting for all my hosting requirements since about 10 years now. The best thing Scala Hosting is their human support. I get t

4. Ease of Use
Users find ScalaHosting highly user-friendly, appreciating the straightforward setup and smooth overall process.
See 97 mentions

See Related User Reviews

OF

Omar F.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely fantastic customer service, with very reasonable prices."

What do you like about ScalaHosting?

Absolutely fantastic customer service, with very reasonable prices and user-friendly SPanel. From the start of the process to the instillation has bee

NN

Nomi N.

Small-Business (50 or fewer emp.)

5.0/5

"Best Customer support at Scalahosting"

What do you like about ScalaHosting?

Scala hosting has Best Customer Support. Overall process from buying to setup a VPS is very easy.

5. Affordable
Users appreciate the affordable pricing of ScalaHosting, enjoying reliable service and excellent customer support.
See 96 mentions

See Related User Reviews

OF

Omar F.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely fantastic customer service, with very reasonable prices."

What do you like about ScalaHosting?

Absolutely fantastic customer service, with very reasonable prices and user-friendly SPanel. From the start of the process to the instillation has bee

Steve L.
SL

Steve L.

Small-Business (50 or fewer emp.)

4.0/5

"Strong Customer Support and Excellent Value"

What do you like about ScalaHosting?

I've been using ScalaHosting for a few years for hosting my domain, which is currently used only for email. Although we're on one of the cheapest of t

5 Cons or Disadvantages of ScalaHosting

1. Expensive
Users find ScalaHosting to be expensive, especially when compared to competitors and for self-managed servers.
See 45 mentions

See Related User Reviews

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

Shima S.
SS

Shima S.

Small-Business (50 or fewer emp.)

5.0/5

"highly recommended Company"

What do you dislike about ScalaHosting?

in some cases, the price is not suitable for ordinary usage of customer

2. Pricing Issues
Users note pricing issues, expressing concerns about high renewal costs and a desire for lower prices overall.
See 43 mentions

See Related User Reviews

Tareq A.
TA

Tareq A.

Small-Business (50 or fewer emp.)

4.5/5

"Perfect Customer Services & New SPANEL"

What do you dislike about ScalaHosting?

better if thet decrease pricing little bit

Bradley J.
BJ

Bradley J.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Hosting and Packages beyond Awesome Support"

What do you dislike about ScalaHosting?

I'm having a difficult time thinking of anything that I dislike about Scalahosting, I guess the only thing that would make it better is if the prices

3. High Cost
Users find the high cost of ScalaHosting's services compared to competitors to be a significant drawback.
See 23 mentions

See Related User Reviews

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

Shima S.
SS

Shima S.

Small-Business (50 or fewer emp.)

5.0/5

"highly recommended Company"

What do you dislike about ScalaHosting?

in some cases, the price is not suitable for ordinary usage of customer

4. High Pricing
Users find ScalaHosting's high pricing compared to competitors a drawback, wishing for more affordable options.
See 19 mentions

See Related User Reviews

Tareq A.
TA

Tareq A.

Small-Business (50 or fewer emp.)

4.5/5

"Perfect Customer Services & New SPANEL"

What do you dislike about ScalaHosting?

better if thet decrease pricing little bit

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

5. Poor Customer Support
Users report poor customer support experiences that can lead to delays and confusion during troubleshooting.
See 15 mentions

See Related User Reviews

Dan R.
DR

Dan R.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, fast web hosting at an affordable price. Good support"

What do you dislike about ScalaHosting?

They don't have phone support, but their online support is fast and good. I was skeptical at first about the lack of phone support but so far it's bee

JL

John L.

Small-Business (50 or fewer emp.)

4.5/5

"High performance hosting"

What do you dislike about ScalaHosting?

Their Dallas data center VPS was not nearly as snappy as one on their New York data center. After asking about the difference, their support confirmed

ScalaHosting Reviews (422)

Reviews

ScalaHosting Reviews (422)

4.8
422 reviews
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Vision Casting Facilitator
Small-Business (50 or fewer emp.)
"A Service which provided a good alternative"
What do you like best about ScalaHosting?

The service we were with was moving away from the model which had served us best. There were a couple of requirments we had for our web hosting service. We needed to have a service which was flexible about the number of sites we could publish and the number of emails we could have. We also wanted a company which was business focused and not hosting a lot of porn sites. We really do not want to support the exploitation of women. They also provided support in moving what we currently had in place over to their servers. This was helpful. We had a couple of bumps in the road along the way but they were great about responding and being available through the online chat. At one point in the process an email with access got hacked and the team was really helpful in ferreting out the problem and helping me to secure the site. They also did an additional scan to help secure the site and made some recommendations to help make it even more secure. All said and done Scala had all the features we needed and then some. They have also been readily available when we have needed them. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

For some reason our person failed to help us migrate our main domain name over. I am sure it was an oversight but it was something I wish hadn't been missed. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Argyl,

Thank you for sharing your experience! I’m so glad to hear that ScalaHosting has been able to provide the flexibility and business-focused environment you were looking for. It’s great that our team could assist with your migration and help secure your site when you encountered that email breach. Security is something we take very seriously, and I’m happy we could offer the right solutions to give you peace of mind.

I truly appreciate your feedback regarding the domain migration. That’s definitely something we strive to handle smoothly, and I understand how frustrating it can be to have that step missed. I am happy to hear that it was resolved. If there’s anything I can do to help with that or anything else, please don’t hesitate to reach out.

It’s wonderful to know that ScalaHosting has met your current needs and offers flexibility for your future growth. We’re always here to support you every step of the way!

Warm regards,

Gabriella

CM
Manager
Small-Business (50 or fewer emp.)
"My personal experience has been only positive."
What do you like best about ScalaHosting?

Scalahosting offers reliable VPS hosting with a user-friendly SPanel control panel and stable performance. Their customer support is responsive and helps resolve issues quickly. Pricing is competitive, especially for the features included. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My personal experience has been only positive. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Candide,

Thank you for taking the time to share such thoughtful feedback. I’m delighted to hear that both SPanel and your VPS have been serving your business well. It’s great to know that the combination of performance, features, and support has met your needs and provided real value.

Your kind words about our team mean a lot — we always strive to be there when you need us, and I’m glad that commitment has been clear in your experience.

I truly appreciate your trust in ScalaHosting and look forward to continuing to support your business as it grows.

Warm regards,

Gabriella

Muhammad Alamin I.
MI
Full-Stack Web Developer
Small-Business (50 or fewer emp.)
"The trust of G2.com"
What do you like best about ScalaHosting?

The reasonable price, according to other providers like namecheap (I was a long-time customer) and others. The reviewers are from different sites like google and they are mostly trusted by new customers. So when the new customers see the good reviews from trusted platforms, of course people will buy. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

From my side, the website is a bit slower; I mean, the website's loading time (it could be due to my internet). I don't like the "ScalaHosting" website UI. I think "ScalaHosting" should focus on it and make it smoother and minimalistic. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Muhammad,

Thank you for taking the time to share your experience. I truly appreciate your thoughtful feedback and your openness about both what you’ve liked and what could be better.

It’s great to know that our pricing and reputation have stood out to you—that kind of trust from long-time users means a lot to us. Regarding your comments about the site speed and interface, I completely understand how a smoother and more refined UI can make a difference. I’ve shared your thoughts with our team so we can continue working on those improvements.

I also hope we’ll have the chance to solve real challenges for you soon and bring even more value to your experience as time goes on. Thank you for being part of the ScalaHosting community.

Warm regards,

Gabriella

ML
Founder
Small-Business (50 or fewer emp.)
"Great Business Email Hosting Service"
What do you like best about ScalaHosting?

The platform is easy to use. We use it to create up to 50 email addresses, forwarded to the appropriate main accounts. It is great. Super simple. We also use it as a back up for our emails since we forward to a gmail account. I recommend this service to anyone who needs multiple email accounts. Their customer service is very reliable and the agents are knowledgable. We use this service for all our emails needs. So, far we have had little issues with integrating and implementing this service. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I have not been able to smtp mail into an Outlook app. I'm not sure if it is me or Outlook but I'm pretty certain it IS NOT a Scala Hosting issue. We work around this. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Mindy,

Thank you for taking the time to share your positive experience with ScalaHosting! It’s great to hear that our platform has been a reliable and straightforward solution for managing your email accounts. We’re always happy to provide a service that balances functionality and affordability, and I truly appreciate your recommendation.

Regarding SMTP with Outlook, I understand how frustrating that can be. If you ever want us to take another look or offer guidance on possible workarounds, feel free to reach out. We’re always here to help!

Warm regards,

Gabriella

Kumar S.
KS
CEO
Computer Software
Small-Business (50 or fewer emp.)
"An Awesome developer friendly support"
What do you like best about ScalaHosting?

The best part is the support system available 24x7 to assist in all manner to keep my projects running smoothly. Whenever i felt stuck in kind of server tweaking they were around me to help it out. The Control panels are easy to use and self explaining. All the required tools are provided to keep you application and software running upto the time. Every modules are implemented in latest version and frequently updated by the server administration.

I love the way they keep customer informed about any upgrades and changes prior to implementation. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I must say pricing is higher than any other provider but it does not matter when you get all the support you want. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Kumar,

Thank you so much for your thoughtful review! It’s truly rewarding to hear that our 24/7 support team has been there for you whenever you needed assistance. We know how important it is to have a reliable hosting provider that not only offers the right tools but also keeps everything up to date and running seamlessly. I'm especially glad that our proactive approach to updates and communication has made a positive impact on your experience.

I also appreciate your honesty regarding pricing. We always strive to offer value that matches the quality of service and support we provide. And of course, I’ll make sure to pass along your kind words to George—he’ll be thrilled to know he’s made a difference!

If you ever need anything, we’re just a message away. Looking forward to continuing to support your projects!

Warm regards,

Gabriella

Emil P.
EP
Technical Services Manager
Small-Business (50 or fewer emp.)
"Seamless VPS Experience for a First-Time User with ScalaHosting"
What do you like best about ScalaHosting?

As a first-time user of ScalaHosting and VPS products, I was initially uncertain about managing a private server instead of shared hosting. However, ScalaHosting exceeded my expectations, providing an experience that has been nothing short of fantastic.

The sPanel interface is a breath of fresh air compared to cPanel. It's user-friendly, decluttered, and makes setup straightforward, even for beginners like me. The transition was seamless, and I genuinely appreciate the thoughtfulness behind sPanel's design.

Getting started was incredibly easy. The setup process was intuitive, and the platform offers clear options for customizing everything I need. As someone new to VPS, I found the available guides and the overall interface made integration relatively easy. The onboarding was nice too.

I now use ScalaHosting daily to manage my VPS and handle my projects. The streamlined interface and efficient tools make it convenient to perform regular updates, monitor resources, and make adjustments as needed. For someone like me who’s exploring VPS hosting for the first time - I don't feel overwhelmed.

One of the standout aspects of my experience has been ScalaHosting's customer support. I reached out twice with questions, and both times the support team was quick to respond and incredibly helpful. Their guidance not only resolved my issues but also made me more confident in my possibility to manage VPS.

Final Thoughts:

Overall, ScalaHosting has made my first VPS experience smooth and enjoyable. Their tools, intuitive interface, and exceptional customer support make them a top choice for me. I highly recommend them to both beginners and experienced users! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The only area for improvement I’ve noticed is the knowledge base. While it’s comprehensive, the search functionality could use some refinement. At times, I receive too many results for a query, making it harder to pinpoint the exact information I need. A more intuitive search feature would be a great enhancement. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Emil,

Thank you for sharing such a thoughtful and detailed review of your experience with ScalaHosting! It’s truly rewarding to hear how we’ve made your transition to VPS hosting smooth and stress-free, especially as a first-time user. I’m so glad you found our sPanel interface intuitive and user-friendly—it’s designed with simplicity and functionality in mind, and your feedback affirms that we’re on the right track.

I’m especially happy to hear about your positive interactions with our support team. Ensuring our customers feel confident and supported is one of our top priorities, so knowing that we were able to assist you effectively means a lot to me.

I also appreciate your constructive feedback about the knowledge base search functionality. We’re always looking for ways to improve, and I’ll make sure your suggestion is passed along to the team for consideration. It’s insights like yours that help us refine and enhance our services for all users.

Thank you for trusting us with your projects and for recommending us to others. I look forward to continuing to support you as you explore and grow with VPS hosting.

Warm regards,

Gabriella

Luis A.
LA
Engineer
Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Scala Hosting Review: 5 Years of Reliable Managed Cloud VPS"
What do you like best about ScalaHosting?

Scala Hosting’s Managed Cloud VPS experience

Hi, since the moderators aren't accepting my review, I'll have to be more basic in my response. In short, the service "esta con madre": fast speeds. It supports my Moodle platform online. Technical support has always been "chingon", but they always charge quickly for everything. Zero credit. Loyalty doesn't matter. But, you'll never really need technical support. Scala Hosting is all about making things simple for you. Since I signed up for my first package, I haven't had to hire someone for hosting and website services; I do everything myself, and I now have three websites.

⭐ Rating: 5/5 ⭐ Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

They suddenly raised my price once, they should be more considerate to small businesses. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Luis,

Thank you for your honest and detailed feedback! I’m really glad to hear that your experience with our Managed Cloud VPS has been smooth and that it has allowed you to manage your websites independently. Our goal is always to simplify hosting, and it’s great to know we’ve been able to do that for you.

I understand your concerns about pricing, and I appreciate you sharing them with us. We continuously invest in infrastructure and improvements to provide the best service possible, and we always strive to provide the best value possible.

If you ever need assistance or want to explore plan adjustments, feel free to reach out—we’re always happy to help!

Warm regards,

Gabriella

JP
Manager
Small-Business (50 or fewer emp.)
"Really good."
What do you like best about ScalaHosting?

This company is really good. I can't say that they are very cheap, but fast and smooth. SPanel has a convenient interface and it makes my life easier. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I would like to have their services cheaper. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Joffrey,

Thank you so much for taking the time to share your experience. I’m glad to hear that SPanel has made your daily work easier and that ScalaHosting has earned your trust over the past two years. That kind of long-term satisfaction means a lot to us.

I completely understand your thoughts about pricing. While we may not always be the lowest-cost option, we do our best to ensure the performance, reliability, and hands-on support you receive make the investment worthwhile.

It’s wonderful to know you’ve found value in our service after exploring so many others.

Warm regards,

Gabriella

Duclair E.
DE
Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"ScalaHosting: A Decade of Excellence in Reseller Hosting - Reliability Meets Global Support"
What do you like best about ScalaHosting?

As a web hosting professional based in Cameroon, I've been using ScalaHosting's Scala 2 reseller package since 2010, and my experience has been consistently excellent. What started as a business decision has turned into a long-term partnership that has significantly contributed to my success.

The standout features of ScalaHosting are server stability and customer support. The uptime is remarkable, and the technical support team is available 24/7, delivering expert assistance whenever needed. This is particularly valuable for international clients like myself, as they understand and accommodate the specific needs of different markets.

The Scala 2 reseller package offers exceptional value for money. The resource allocation is generous, and the included features comprehensively cover all professional hosting reseller needs. The control panel is intuitive, making daily account management efficient, though it could benefit from more customization options.

Security is robust, with regular updates and comprehensive protection tools included in the package. Over the years, ScalaHosting has consistently evolved with modern web technologies while maintaining competitive pricing, which is crucial for maintaining profitability in the reseller hosting business.

Reliable 24/7 expert technical support

Excellent value for money

High server stability

Strong security features

Consistent service improvements Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

We could need some advanced features related to backup. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Duclair,

Thank you so much for taking the time to share such a detailed review of your experience with ScalaHosting! It’s incredible to hear that you’ve been with us since 2010—your trust and loyalty mean the world to us. Knowing that our services have contributed to the success of your business in Cameroon is both humbling and inspiring.

I’m glad to hear you value the reliability and security of our servers as well as the support our team provides. We know how critical these aspects are for resellers, especially those serving international clients, and it’s great to know we’ve been able to meet your expectations in these areas.

Your feedback on the need for more advanced backup features is very helpful. Continuous improvement is a cornerstone of what we do, and we’ll take your input into consideration as we work on enhancing our services further.

Thank you for highlighting how ScalaHosting has helped you scale your business sustainably. Supporting your growth while maintaining affordability and quality is exactly what we strive for, and I’m thrilled that we’ve been able to achieve that for you.

If there’s ever anything more we can do to support you or your business, please don’t hesitate to reach out. Here’s to many more years of partnership and success!

Warm regards,

Gabriella

Ideal I.
II
freelancer
Small-Business (50 or fewer emp.)
"Review on Scalahosting VPS Entry Cloud for WordPress"
What do you like best about ScalaHosting?

My thoughts on ScalaHosting:

There is clear, step-by-step instructions via email, simplifying the initial hosting setup process.

Their Spanel has a clean and user-friendly interface.

Pros:

Clean and easy-to-navigate interface

Simple email instructions for setup

OpenLiteSpeed support for WordPress

Responsive customer service

User Interface:

I like that Spanel has a clean and intuitive interface, making it easy for me to navigate and manage their hosting services.

Spanel offers integration with OpenLiteSpeed, a high-performance web server. However, I would advise you to enable OpenLiteSpeed before creating a WordPress website and then LiteSpeed plugin would be installed for you in WordPress. This optimization can potentially improve website performance and loading speeds. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Website Accessibility

One drawback i see is the lack of a temporary URL for accessing newly created WordPress websites. I had to wait for their domain's nameservers to synchronize before they can access their site, which could cause delays in development or testing processes.

Customer Support

I opened a ticket, where a request to change server location was handled within approximately 2 hours. Not sure if this is the industry standard but to me this suggests that the support team is responsive enough in addressing user requests. You just need to factor in these extra time when you're still working on your website and need to open tickets every now and then. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Ideal,

I’m really glad to hear that the setup guidance and the straightforward layout of SPanel have made managing your hosting services easier. It’s great that you’ve found value in the OpenLiteSpeed integration for your WordPress sites—your tip about enabling it beforehand is really helpful!

I appreciate your honesty regarding the temporary URL limitation and the support response time. We always strive to improve, and your insights give us a better understanding of how we can enhance the experience, especially for users actively developing their websites.

It’s wonderful to know that our managed VPS options are providing a practical solution for those who want more control without the technical challenges. Your feedback means a lot to me as we continue working on delivering the best service possible. Thank you for sharing such thoughtful feedback about your experience with ScalaHosting.

Warm regards,

Gabriella

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