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ScalaHosting

By ScalaHosting

4.8 out of 5 stars

How would you rate your experience with ScalaHosting?

Share your insights with ScalaHosting

Thousands of people like you come to G2 to find out whether solutions like ScalaHosting are the right fit for them. Share your real experiences with ScalaHosting and the G2 community and help someone make the right decision about their software.

ScalaHosting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend ScalaHosting for its exceptional customer support, highlighting quick responses and a knowledgeable staff. (211 mentions)
Users praise the unmatched reliability of ScalaHosting, enjoying exceptional uptime and prompt support for their needs. (125 mentions)
Users praise the fast and responsive customer support from Scala Hosting, enhancing their overall experience and satisfaction. (120 mentions)
Users find ScalaHosting highly user-friendly, appreciating the straightforward setup and smooth overall process. (97 mentions)
Users appreciate the affordable pricing of ScalaHosting, enjoying reliable service and excellent customer support. (96 mentions)
Users find ScalaHosting to be expensive, especially when compared to competitors and for self-managed servers. (45 mentions)
Users note pricing issues, expressing concerns about high renewal costs and a desire for lower prices overall. (43 mentions)
Users find the high cost of ScalaHosting's services compared to competitors to be a significant drawback. (23 mentions)
Users find ScalaHosting's high pricing compared to competitors a drawback, wishing for more affordable options. (19 mentions)
Users report poor customer support experiences that can lead to delays and confusion during troubleshooting. (15 mentions)

5 Pros or Advantages of ScalaHosting

1. Customer Support
Users commend ScalaHosting for its exceptional customer support, highlighting quick responses and a knowledgeable staff.
See 211 mentions

See Related User Reviews

AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Recommended Hosting Partner and awesome customer supports"

What do you like about ScalaHosting?

The support team they have they are quick and responsive and resolve issues.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Scala Hosting Review"

What do you like about ScalaHosting?

Being there for 15 + years as a success partner, I can mention many advantages, but most of all the human factor as most important asset to any busine

2. Reliability
Users praise the unmatched reliability of ScalaHosting, enjoying exceptional uptime and prompt support for their needs.
See 125 mentions

See Related User Reviews

EI

Elizabeth I.

Small-Business (50 or fewer emp.)

5.0/5

"My best hosting"

What do you like about ScalaHosting?

Hosting my sites with Scala Hosting has been a fantastic experience—their friendly support and reliable managed VPS make everything easy and stress-fr

Felix M.
FM

Felix M.

Small-Business (50 or fewer emp.)

5.0/5

"Best Support Services (Instant reply of live chat and tickets)"

What do you like about ScalaHosting?

They are always available to assist and you can run your hosting business without any issues of downtime. I have never had a downtime with scala. A

3. Helpful
Users praise the fast and responsive customer support from Scala Hosting, enhancing their overall experience and satisfaction.
See 120 mentions

See Related User Reviews

AB

Ashish B.

Small-Business (50 or fewer emp.)

5.0/5

"Recommended Hosting Partner and awesome customer supports"

What do you like about ScalaHosting?

The support team they have they are quick and responsive and resolve issues.

Muhammad Omar A.
MA

Muhammad Omar A.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent support services"

What do you like about ScalaHosting?

I have been using Scala Hosting for all my hosting requirements since about 10 years now. The best thing Scala Hosting is their human support. I get t

4. Ease of Use
Users find ScalaHosting highly user-friendly, appreciating the straightforward setup and smooth overall process.
See 97 mentions

See Related User Reviews

OF

Omar F.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely fantastic customer service, with very reasonable prices."

What do you like about ScalaHosting?

Absolutely fantastic customer service, with very reasonable prices and user-friendly SPanel. From the start of the process to the instillation has bee

NN

Nomi N.

Small-Business (50 or fewer emp.)

5.0/5

"Best Customer support at Scalahosting"

What do you like about ScalaHosting?

Scala hosting has Best Customer Support. Overall process from buying to setup a VPS is very easy.

5. Affordable
Users appreciate the affordable pricing of ScalaHosting, enjoying reliable service and excellent customer support.
See 96 mentions

See Related User Reviews

OF

Omar F.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely fantastic customer service, with very reasonable prices."

What do you like about ScalaHosting?

Absolutely fantastic customer service, with very reasonable prices and user-friendly SPanel. From the start of the process to the instillation has bee

Steve L.
SL

Steve L.

Small-Business (50 or fewer emp.)

4.0/5

"Strong Customer Support and Excellent Value"

What do you like about ScalaHosting?

I've been using ScalaHosting for a few years for hosting my domain, which is currently used only for email. Although we're on one of the cheapest of t

5 Cons or Disadvantages of ScalaHosting

1. Expensive
Users find ScalaHosting to be expensive, especially when compared to competitors and for self-managed servers.
See 45 mentions

See Related User Reviews

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

Shima S.
SS

Shima S.

Small-Business (50 or fewer emp.)

5.0/5

"highly recommended Company"

What do you dislike about ScalaHosting?

in some cases, the price is not suitable for ordinary usage of customer

2. Pricing Issues
Users note pricing issues, expressing concerns about high renewal costs and a desire for lower prices overall.
See 43 mentions

See Related User Reviews

Tareq A.
TA

Tareq A.

Small-Business (50 or fewer emp.)

4.5/5

"Perfect Customer Services & New SPANEL"

What do you dislike about ScalaHosting?

better if thet decrease pricing little bit

Bradley J.
BJ

Bradley J.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Hosting and Packages beyond Awesome Support"

What do you dislike about ScalaHosting?

I'm having a difficult time thinking of anything that I dislike about Scalahosting, I guess the only thing that would make it better is if the prices

3. High Cost
Users find the high cost of ScalaHosting's services compared to competitors to be a significant drawback.
See 23 mentions

See Related User Reviews

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

Shima S.
SS

Shima S.

Small-Business (50 or fewer emp.)

5.0/5

"highly recommended Company"

What do you dislike about ScalaHosting?

in some cases, the price is not suitable for ordinary usage of customer

4. High Pricing
Users find ScalaHosting's high pricing compared to competitors a drawback, wishing for more affordable options.
See 19 mentions

See Related User Reviews

Tareq A.
TA

Tareq A.

Small-Business (50 or fewer emp.)

4.5/5

"Perfect Customer Services & New SPANEL"

What do you dislike about ScalaHosting?

better if thet decrease pricing little bit

IV

Isaac V.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you dislike about ScalaHosting?

There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have bee

5. Poor Customer Support
Users report poor customer support experiences that can lead to delays and confusion during troubleshooting.
See 15 mentions

See Related User Reviews

Dan R.
DR

Dan R.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, fast web hosting at an affordable price. Good support"

What do you dislike about ScalaHosting?

They don't have phone support, but their online support is fast and good. I was skeptical at first about the lack of phone support but so far it's bee

JL

John L.

Small-Business (50 or fewer emp.)

4.5/5

"High performance hosting"

What do you dislike about ScalaHosting?

Their Dallas data center VPS was not nearly as snappy as one on their New York data center. After asking about the difference, their support confirmed

ScalaHosting Reviews (422)

Reviews

ScalaHosting Reviews (422)

4.8
422 reviews
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Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Exceptional Support and Knowledge with ScalaHosting VPS"
What do you like best about ScalaHosting?

I leased a Virtual Private Server (VPS) on ScalaHosting a few days ago. I've used "standard" servers to host my websites in the past, but really didn't know much about VPSs. I went on youtube and educated myself as to the pros and cons of VPSs. Then, having decided to go with one, I viewed other youtube channels to help me choose a server company. There are many companies out there, but all of the reviews had great things to say about ScalaHosting. They also said it cost more than many of the other VPS providers, but emphasized that the ScalaHosting had dedicated and managed servers, which I viewed as important. Many of the other providers had numerous add-on charges, which ScalaHosting included without additional charges. I went with the lowest cost offering for a dedicated and managed VPS on the cloud. I have since had to deal, numerous times, with the tech support staff, and each and every time they have been responsive and informative. My site uses some difficult coding language, PHP Laravel (i.e., not Wordpress), and the ScalaHosting staff understood what needed to be done to migrate my .tar backup file to get it up and running. I also contacted the sales staff because I needed a few more GBs of RAM on my server's SSD, and the sales person was also knowledgeable and very helpful. I am entirely pleased with my experience so far. My site is running and running fast, and should my site begin to attract many visitors, the ScalaHosting server is entirely scalable. So, a few days in, all is good! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I have not experienced any downside, and have had no negative experiences at ScalaHosting. I must emphasize that I have been a customer for only a few days, but during that time my experience has been entirely positive.

On the downside, a week or so after switching to ScalaHosting, I checked my site at scam-detector.com and I was informed that my site was "Questionable," because of (among other things) "Proximity to Suspicious Websites." Of course, I have no idea who or what ScalaHosting's other client websites are, but apparently scam-detector.com considers my site's new proximility to suspicious sites to be an issue, worthy of a sizeable downgrade in trustworthiness. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

It’s wonderful to hear how your first days with ScalaHosting have been. I’m really glad that the move to a managed VPS has gone smoothly for you, especially since you were stepping into something new after working with traditional servers. It’s great to know that our team was able to help with your Laravel setup and get your site running without complications.

I’m also happy that both our technical and sales teams were able to guide you so quickly whenever you needed support. Hearing that your site is performing well and that you feel confident about being able to scale as your traffic grows truly means a lot. Thank you for trusting ScalaHosting, even in these early days - it’s a pleasure to have you with us.

Warm regards,

Gabriella

Ann L.
AL
"Outstanding Support, Noticeable Performance Boost"
What do you like best about ScalaHosting?

I really appreciate the professional and responsive support team at ScalaHosting. Whenever I open a ticket, they usually respond within an hour and genuinely help me solve the issue, rather than just providing generic replies. This is a huge improvement compared to my previous hosting provider, where I often had to figure out everything on my own. The peace of mind knowing that there is always a knowledgeable team ready to assist me when problems arise is invaluable. The support quality, along with the stability of the service, justifies the cost, although the price is relatively high, is worth it due to the exceptional support and reliable service. ScalaHosting has significantly improved my website's performance, especially during traffic spikes, making the page loading speed faster and more stable. This ensures a smooth operation for my WooCommerce site, positively impacting customer experience by reducing downtime and sluggish performance. The initial setup was extremely easy as the support team handled everything for me, requiring minimal effort on my part. Moving to ScalaHosting has made my work easier and increased my confidence in managing my WooCommerce sites and services. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I am frustrated with the lack of sufficient notifications for ticket responses in ScalaHosting. Currently, I don't receive email alerts for replies, which means I have to check manually for any updates. If this issue were resolved, the experience would be significantly improved. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Ann,

Thank you so much for sharing your experience! I’m thrilled to hear that our support team has made such a positive difference for you and that your WooCommerce site is running more smoothly and reliably since moving to ScalaHosting. Knowing that we can help you feel confident managing your websites means a lot to us.

Regarding ticket notifications, we just completed a few tests, and we can confirm that the notifications are working as expected on our end. Would you please get in touch with the technical team and report the problem to them, so they can let you know what is causing the issue on your end?

If there is anything additional that you need or any suggestions pop up, we're here for you!

Warm regards,

Gabriella

Raham A.
RA
"Consistently Reliable with Exceptional Support"
What do you like best about ScalaHosting?

I have been a ScalaHosting customer for over eight years, managing multiple accounts, and my experience has been exceptional throughout. I am truly impressed by their consistently high performance, speed, and stability, as they deliver flawless uptime and outstanding reliability. Their servers are fast, secure, and well-optimized, simplifying the management of my online presence. One standout feature is their exceptional support team, which responds quickly and treats my issues with dedication and genuine care, making me feel like they are part of my own team. The intuitive and powerful SPanel control panel is another highlight, as it provides full control without the usual complexities, making tasks like email management and server configuration seamless. ScalaHosting’s strong security measures, including automatic backups, give me peace of mind, protecting my data and ensuring reliability. Their ability to handle growth effortlessly without performance drops or complicated upgrades is remarkable. The clean and user-friendly ecosystem, along with their integration capabilities with tools like WordPress, enhances my workflow by making everything faster and more efficient. Overall, the combination of top-notch customer support, security, scalability, and a thoughtfully designed platform has earned my full trust in ScalaHosting. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Overall, my experience with ScalaHosting has been extremely positive, but there are a few areas where I think things could be improved to make the service even better. The first would be the process of upgrading resources or plans. While it works smoothly, having more detailed, real-time guidance or recommendations based on actual usage trends would make scaling even easier, especially for users managing multiple accounts. Another small area is documentation. Although most features are well explained, there are times when I wish certain advanced options in SPanel had more in-depth tutorials or examples. It would make exploring new features faster and more intuitive. Lastly, while support is excellent, adding more proactive tips or optimization suggestions directly from the support team—for example, periodic performance reviews or personalized recommendations—would add even more value. These aren’t major issues, but improvements in these areas would make an already great experience even stronger. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Raham,

I’m truly delighted to hear that your experience with ScalaHosting over the past eight years has been so positive. Knowing that our servers, SPanel, and support team have helped simplify your online management and provided peace of mind means a lot to us. It’s especially rewarding to hear that you feel our team is almost like part of your own, as that’s exactly the level of care we aim to provide.

I really appreciate your thoughtful feedback regarding plan upgrades, documentation, and proactive suggestions. These are excellent points, and I’ll be sure to share them with our team as we continue improving the platform. Your input helps us make ScalaHosting even more intuitive and helpful for long-term users like you.

As for our knowledge base -while I understand what you have in mind, we have a lot of articles and we are constantly expanding the materials we have, covering not only the basics but diving in the deeper parts of hosting. Here are some useful links:

SPanel "How to" videos - https://www.youtube.com/@spanel-cloud-platform

ScalaHosting "How to" videos - https://www.youtube.com/playlist?list=PL6VmvMegREf9U1wZdxcEa7L0QFJd_2X35

ScalaHosting knowledge base - https://www.scalahosting.com/kb/

Thank you again for trusting us to support your growth and for taking the time to share such a detailed review.

Warm regards,

Gabriella

Andrea C.
AC
Consultor Especialista en TI
"ScalaHosting: Easy to Set Up with Excellent Support"
What do you like best about ScalaHosting?

I really like how practical ScalaHosting is. I love how the site is divided and set up, which makes it very easy to navigate. Additionally, I appreciate that it has a very clear cPanel, which greatly facilitates the management of my hosting and email needs. The support they offer is excellent; they have always responded promptly and appropriately, something I value greatly being in Uruguay. Another aspect I appreciate is that the initial setup of ScalaHosting is super simple, which made it easy for me to start using it without any problems. For all these reasons, I always recommend ScalaHosting, as it is one of the best options I have found. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

the prices are very expensive for Uruguay lately Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Andrea,

Thank you for taking the time to share your experience with ScalaHosting. It truly means a lot to hear that things have gone smoothly for you - from navigating the platform to managing your hosting and email settings with ease. I’m especially glad the setup felt uncomplicated and that our team has been able to assist you promptly whenever you’ve needed help. Knowing this brings real value to your work in Uruguay is something I genuinely appreciate.

I also want to acknowledge your point about pricing. I completely understand how costs can feel challenging, especially with changing local conditions. Your feedback is important, and I’ll ensure it’s passed along to the right team so we can continue to explore ways to offer the best balance between quality and affordability.

If there’s ever anything more we can do to support you, please feel free to reach out.

Warm regards,

Gabriella

TK
"Perfect Email Hosting with Exceptional Service"
What do you like best about ScalaHosting?

I love how easy ScalaHosting is to use, making the setup and ongoing management of my own URL for email hosting a seamless process. The great service and fantastic uptime ensure that I have not experienced any service interruptions, which is crucial for my email communication. The portal is thoughtfully designed and easy to interact with, allowing me to get things set up efficiently. I appreciate how well ScalaHosting integrates with other tools like Thunderbird Mail on my PC and Outlook on my mobile phone, which have worked excellently together. The initial setup of linking my URL and software applications was very straightforward, which saved me a lot of time and effort. Additionally, the comparison to my previous provider highlights how ScalaHosting offers superior service, making it a service I intend to stick with for as long as possible. My satisfaction with ScalaHosting is so high that I confidently rate it a 10+, and I have already recommended it to several friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Haven't found anything to dislike. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Timothy,

Thank you so much for sharing such a thoughtful and generous review. It truly makes my day to hear how smoothly everything has worked for you - from setting up your domain for email hosting to managing it across the apps you rely on every day. Knowing that the process felt straightforward and saved you valuable time means we’re succeeding in the areas that matter most.

I’m also really glad to hear that your experience has been steady and interruption-free. Email is such a vital part of daily communication, and it’s great to know our platform has been a dependable part of your routine.

Your comparison to your previous provider and your willingness to recommend us to others is something we at ScalaHosting appreciate deeply. There’s no greater compliment than someone putting their trust in us and encouraging others to do the same.

If there’s ever anything you need or if you have ideas that could make your experience even better, we're always here and happy to help.

Warm regards,

Gabriella

DS
"ScalaHosting: A Reliable Partner with Exceptional Support, But Rising Costs"
What do you like best about ScalaHosting?

I have a small business where I develop and host websites for about 20 customers, and I've used ScalaHosting for several years. I really like ScalaHosting because, when I encounter a problem, I can actually talk to someone in person instead of just relying on email or chat. This direct support is rarely needed, but when I have faced a significant issue, someone has always been available to assist me instantly, and that means a lot to me. Additionally, since switching to ScalaHosting's VPS from my previous shared hosting provider, I've experienced no issues with spam, or blockage due to spammers on the server, which was a significant concern with my old hosting company. This has taken a load off my mind. The initial setup with ScalaHosting was very easy, and they made the process straightforward. Overall, I'm very happy with ScalaHosting, which is why I would rate it a nine out of ten for recommending it to a friend or colleague, despite there being cheaper options. I appreciate the effective customer service combined with the reliability that retains my business confidence. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My biggest complaint with ScalaHosting is related to pricing. Although it was very affordable when I first started using it, there have been several price increases that have made it pretty expensive for the small number of customers I now have. I lost a lot of customers during the pandemic, which makes the current pricing challenging to justify given my reduced customer base. While I appreciate the service overall, the cost has become a significant concern. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Don,

Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to hear about your long-term experience with ScalaHosting, especially knowing that you trust us with the websites you build and maintain for your clients.

I’m really glad to know that having the option to speak with someone directly has made a meaningful difference for you. We understand how important it is to have real human assistance when something critical arises, and I’m happy that our team has been there for you whenever you needed us. It’s also wonderful to hear that moving to a VPS helped eliminate the spam and server reputation issues you struggled with before. Peace of mind is such an important part of hosting, and I’m glad we could provide that.

Thanks for bringing up the pricing topic as well. Our key focus goes to the speed, security, reliability, and expert support provided, and our current rates allow us to invest heavily into those areas, but we'll definitely keep your feedback in mind for future updates to the pricing model.

Thank you again for your loyalty over the years and for recommending us despite the existence of cheaper alternatives. Your trust is genuinely appreciated, and we’re always here to help you keep your clients’ websites running smoothly.

Warm regards,

Gabriella

Noah N.
NN
"Unmatched Reliability and Simplicity with ScalaHosting"
What do you like best about ScalaHosting?

I love the simplicity of ScalaHosting's platform, where I was able to log in once, set up my VPS, and now they handle the invoicing monthly which I can easily fulfill using PayPal. The inclusion of PayPal as a payment option is particularly valuable to me as I come from a country where there is limited flexibility with credit cards and using debit cards directly comes with certain risks. ScalaHosting's PayPal option alleviates these concerns and makes financial transactions a lot more secure and comfortable for me. Additionally, ScalaHosting resolves significant issues for my mail server by ensuring that my server is not blacklisted and can deliver emails effectively even to major providers like Gmail, Yahoo, and Microsoft, which was a persistent problem with my previous provider. The initial setup of ScalaHosting was super easy, although I might find it easier than others due to my systems admin experience. Lastly, ScalaHosting has consistently met my expectations over more than three years, with no downtimes or significant issues, reinforcing my trust and satisfaction with their service. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I really cannot find something I do not like about ScalaHosting because I have not faced any issues. I am a very picky person and I would have already complained. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Noah,

Thank you so much for sharing your experience- it truly means a lot. Reading how ScalaHosting has supported you over the years is incredibly rewarding. I’m really glad that setting up your VPS felt straightforward and that managing your account through PayPal gives you the peace of mind and flexibility you need. We know how important secure and accessible payment options are, especially when local banking limitations can make things more complicated.

It’s wonderful to hear that your mail server is running smoothly and that blacklisting issues are no longer standing in your way. Email deliverability is vital, and I’m happy ScalaHosting has been able to make such a difference compared to your previous provider. Knowing that everything has stayed stable for you for more than three years is exactly the kind of trust we work hard to earn.

Your note about having nothing negative to point out, especially as someone who holds high standards, genuinely made my day. Please know we're always here if you ever need anything or have suggestions for how we can continue improving.

Warm regards,

Gabriella

Samuel A.
SA
Founder
Small-Business (50 or fewer emp.)
"Not comparable with other providers"
What do you like best about ScalaHosting?

A quick fun story about my experience at ScalaHosting. I initially found them on some guys blog about "Best WordPress hosting".

Up to this point, I had tested several providers already. National here in Sweden, and also international ones. They all were NOT as adverted.

The thing about WP-hosting in general from my experience is that you're on shared hosting. Most providers will overcrowd their servers which leads to terrible performance.

I gave Scalahosting a trial seeing they have the authentic AMD CPUs, so I signed up for the free trial, setup a test WP website... and initially I was under the impression that their hosting was slow, also.

So I canceled the service, still having 1-2 days to test their service. On my last hours of the trial, my test website I installed, I noticed it being super fast.

It takes some time after installing a server for it to cache, etc. Now it was super fast! Especally with Litespeed enabled.

I never had this experience with a different provider before. So I instantly moved all my clients to Scalahosting and I have never looked back since. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Their administrative panel is a bit slow, I think it's called S-panel. It could use some touch up. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Samuel,

Thank you for sharing your story! I genuinely enjoyed reading it. It’s always interesting to hear how someone first discovers us, and I’m glad that quick experiment during your trial period led you to give ScalaHosting another chance. Seeing your site pick up speed once everything settled in, especially with LiteSpeed running, is exactly the kind of result we hope people experience. It means a great deal that you trusted us enough to bring all your clients over afterward.

I appreciate your feedback about SPanel as well. We’re continually refining it to make the experience smoother and more responsive. Input like yours helps guide that progress.

It’s wonderful to know that our team has been able to help you quickly and directly whenever something came up. We work hard to make sure you always have someone knowledgeable ready to step in, and hearing that it’s made a difference really does matter.

If there’s ever anything you’d like to see improved or added, I’m always here to listen.

Warm regards,

Gabriella

Waqas A.
WA
"Seamless Hosting, Exceptional Support"
What do you like best about ScalaHosting?

I have been using ScalaHosting to host my website for the past six years, and I am very happy with the service. My site's performance has been consistently fast, with virtually 100% uptime, which is crucial for my business. The support is amazing, resolving issues, such as an SSL certificate problem, within just 10 minutes. I appreciate the intuitive and user-friendly SPANEL, specifically the one-click WordPress installation and free daily backups, which have made setting up and managing my site a breeze. ScalaHosting introduced shared hosting with SPANEL, which I value highly. All the tools of SPANEL are used by me, and the initial setup was very easy as the Scala team provided every detail. I hold 50+ ScalaHosting accounts and host almost 60 websites on ScalaHosting, demonstrating my trust in their services. I always recommend ScalaHosting to my friends, rating it a perfect 10 for its outstanding support and performance. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think the price should be lowered a little bit, especially for VPS hosting where the RAM and Processor prices are high. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Waqas,

Thank you so much for taking the time to share your experience with us. It means a great deal to everyone at ScalaHosting to know that you’ve trusted our services for so many years and continue to place your confidence in us across more than 50 accounts and dozens of websites. We’re truly grateful for that level of loyalty.

We’re delighted to hear that your sites have been performing well and that sPanel has been a helpful part of your workflow. Features like the one-click WordPress installer and daily backups were created to make hosting more convenient, so it’s rewarding to know they’ve supported you in managing everything smoothly. I’m also glad our team was able to resolve your SSL issue so quickly — I’ll make sure they hear your kind words.

Your ongoing recommendations mean a lot to us, and we’re honored to be your go-to provider.

Your pricing feedback is well noted! At this time, we’re not positioning ourselves as a budget provider; instead, we aim to offer performance and reliability that help your business grow, to make sure the pricing stops being a concern at one point. In any case, we’ll include your input in our routine pricing assessments.

If you ever need anything or have suggestions in the future, we’re always here and happy to support you.

Warm regards,

Gabriella

DC
"Fast Servers, Great Support, but Pricey"
What do you like best about ScalaHosting?

I appreciate ScalaHosting's consistently high server uptime and speed, as this ensures that my clients are satisfied with the performance of their websites. The reliable performance of the servers is crucial for the smooth operation of my clients' websites, and ScalaHosting delivers on this front. Furthermore, I am impressed by the timely and competent customer service that ScalaHosting provides. They are responsive and well-equipped to handle inquiries or issues, making the support process seamless and effective. Additionally, ScalaHosting made the initial setup extremely easy. Their onboarding process was exceptional, as they efficiently transferred my entire account from my previous ISP to their servers, allowing me to resume operations in less than an hour. This efficient and streamlined setup process has been instrumental in ensuring a smooth transition to ScalaHosting without any significant downtime. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I dislike that ScalaHosting has increased their prices over the time I have been with them, making them not as affordable as when I first started. They are not a budget option, and I wish they maintained their initial affordability. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Doug,

Thank you for sharing such thoughtful feedback - it truly means a lot. I’m glad to hear that ScalaHosting has been contributing positively to the experience you’re able to offer your clients. Knowing that the stability and speed of our servers support your work so directly is something I’m genuinely happy to hear.

It’s also wonderful that the onboarding went smoothly for you. A swift, disruption-free transition is exactly what we aim for, and I’m pleased it helped you get up and running so quickly. And of course, I appreciate your kind words about our support team - I’ll make sure they see them.

Thanks for bringing up the pricing topic as well. Our key focus goes to the speed, security, reliability, and expert support provided, and our current rates allow us to invest heavily into those areas, but we'll definitely keep your feedback in mind for future updates to the pricing model.

If you ever need a hand or have suggestions, we're always here and happy to help.

Warm regards,

Gabriella

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