# SAP KeyUser Pro Reviews
**Vendor:** b-rightsource  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About SAP KeyUser Pro
SAP KeyUser Pro is a business solution for supporting SAP Service Management. Best practice processes and governance models from existing SAP organizations and projects are built into the solution.



## SAP KeyUser Pro Pros & Cons
**What users like:**

- Users find the **automation of incident management** in SAP KeyUser Pro to be very easy and efficient. (1 reviews)
- Users admire the **user-friendly interface** of SAP KeyUser Pro, which simplifies automation of incident management. (1 reviews)

**What users dislike:**

- Users find the **pricing a bit high** and suggest that additional features be included for better value. (1 reviews)

## SAP KeyUser Pro Reviews
  ### 1. Good Product!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rahul C. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2024

**What do you like best about SAP KeyUser Pro?**

Automation of Incident Management became very easy. Also, interface is pretty good on this one.

**What do you dislike about SAP KeyUser Pro?**

Pricing is bit high.
More features should be added on this.

**What problems is SAP KeyUser Pro solving and how is that benefiting you?**

We have used it for automating  SAP activate methodology by which we were targeting Automated Incident Management.



- [View SAP KeyUser Pro pricing details and edition comparison](https://www.g2.com/products/sap-keyuser-pro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+08%3A51%3A47+-0500&secure%5Bsession_id%5D=18cd7485-f7bc-4391-9a12-92177b7d079b&secure%5Btoken%5D=7a62425c43f4097740fd6ecdafd1f7055d0e014b9701b6684af1811c09ae948a&format=llm_user)

## SAP KeyUser Pro Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance