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SAP Cloud ERP (SAP S/4HANA Cloud) Reviews & Product Details

Pricing

Pricing provided by SAP Cloud ERP (SAP S/4HANA Cloud).

SAP Finance Base

€250.00
1 Users Per Month

SAP Cloud ERP (SAP S/4HANA Cloud) Reviews (1,098)

View 7 Video Reviews
Reviews

SAP Cloud ERP (SAP S/4HANA Cloud) Reviews (1,098)

View 7 Video Reviews
4.4
1,098 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the real-time insights and integrated business processes offered by SAP Cloud ERP (SAP S/4HANA Cloud), which enhance decision-making and operational efficiency. The platform's ability to streamline workflows and provide immediate access to critical data is highly valued, although many note the complex setup and steep learning curve as common challenges for new users.

Pros & Cons

Generated from real user reviews
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Cristina F.
CF
Cristina F.
Fleet Performance Engineer
Enterprise (> 1000 emp.)
"Real-Time Data and Standardized Processes That Connect Our Offshore Wind Operations"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like most about SAP S/4HANA Cloud is how it can connect different functions across the offshore wind service business, from supply chain and spare parts management to maintenance planning, service execution, and cost tracking. In a global organization like GE Vernova, having reliable, real-time data and standardized processes is essential to improving operational efficiency, coordinating across teams, and ultimately ensuring the reliability and availability of offshore wind turbines. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Sometimes it takes time to charge it maybe due to our poor connection in some sites where we need to give support to GE Vernova customers so this might be independent from the software but it can become a bottleneck Review collected by and hosted on G2.com.

Simone I.
SI
Simone I.
Digital Marketing Technology Senior Manager
Mid-Market (51-1000 emp.)
"SAP S/4HANA Cloud: Solid Foundation and Great Data Visibility Across the Business"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP S/4HANA Cloud provides a solid foundation for managing complex business processes across markets and channels. In a luxury environment, I particularly value the ability to connect product, sales, inventory, and financial data, creating greater consistency and visibility across the organization. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

One of the main challenges is the overall complexity of the platform. Some processes can be less intuitive and require specific expertise or training, especially for occasional business users. In a luxury environment, where processes can vary across markets, channels, and product categories, adapting the system to specific business needs can also require significant effort. Review collected by and hosted on G2.com.

Mario C.
MC
Mario C.
Member of the Executive Board and Director of Management & Control
Dairy
Enterprise (> 1000 emp.)
"Real-Time SAP HANA Power, but Implementation and Change Management Are Challenging"
3.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

Its real-time data processing via the in-memory SAP HANA database, preconfigured industry best practices, and continuous innovation model without heavy legacy upgrade cycles. Whether SAP Cloud ERP delivers sufficient value for its price depends heavily on the deployment model and your operational maturity. The platform represents a premium investment with a significant total cost of ownership (TCO), but it routinely delivers a high Return on Investment (ROI) for complex enterprise operations. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Its high implementation complexity, rigid constraints on deep customization in the public edition, and substantial change management hurdles. Organizations adopting the platform frequently encounter specific pain points during deployment and daily operation. Review collected by and hosted on G2.com.

Payam A.
PA
Payam A.
Data Analysis
Enterprise (> 1000 emp.)
"Complex Integrations and Restricted APIs Create Heavy Technical Overhead"
2/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best about SAP Cloud ERP (SAP S/4HANA Cloud) is its powerful core data processing, real-time analytics, and high reliability across complex enterprise operations. However, the main challenge we frequently encounter relates to system integrations and API access. Connecting third-party platforms or custom legacy applications via APIs can often be complex, rigid, and time-consuming, requiring specialized technical expertise to set up and maintain smooth data flows. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The main issue I’ve had with SAP Cloud ERP is its complex integration framework and limited API access. Connecting third-party platforms or custom legacy applications often comes with significant technical overhead, requires niche expertise, and may involve custom middleware workarounds. On top of that, the API endpoint documentation can be inconsistent, which makes real-time data synchronization and setting up third-party workflows more rigid than it needs to be, and ultimately more time-consuming. Review collected by and hosted on G2.com.

PS
Paul S.
SEO Manager
Enterprise (> 1000 emp.)
"All-in-One Procurement Tracking with Clear Approvals and Audit Trail"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I mainly use it for vendor procurement. Having purchase requests, POs, approvals, and supplier invoices all in one system makes it easy to track where each request stands and see who still needs to sign off. It also helps keep vendor records consistent and gives finance a clear, reliable audit trail. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The interface isn’t very intuitive for occasional users. Creating a purchase request or setting up a new vendor requires working through a lot of screens and fields, and it’s not always clear which ones are actually required or important. Searching for an existing PO or invoice can also be slow, and when something goes wrong, the error messages are often vague and don’t clearly explain what needs to be fixed. Review collected by and hosted on G2.com.

Kiril S.
KS
Kiril S.
RTR Accountant
Mid-Market (51-1000 emp.)
"A solid ERP system for everyday accounting and financial reporting"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

like that SAP S/4HANA Cloud brings most financial processes together in one system. It makes it easier to access information, follow transactions and prepare reports without having to work with too many separate tools. From an accounting perspective, having reliable data and a clear overview of what is happening is very useful, especially during month-end closing. I also see the benefit of automating repetitive tasks and having more standardized processes across the business. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Some processes can be a bit complicated, especially when you need to find a specific setting or understand why a transaction cannot be posted. The system is not always as intuitive as it could be, and getting used to the different menus and workflows takes time. I also think that some changes and customizations could be easier to manage, as they sometimes require additional support or knowledge. Overall, it is a good system, but there is room for improvement in terms of usability and flexibility. Review collected by and hosted on G2.com.

Narender K.
NK
Narender K.
Finance Manager
Enterprise (> 1000 emp.)
"Unified, Real-Time ERP with a Modern Fiori Experience"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best about SAP S/4HANA Cloud is how it brings finance, procurement, sales, inventory, and manufacturing into one system with a single source of truth. Real-time data means I can check financials, stock levels, and order status without waiting for overnight reports. The Fiori interface is cleaner and easier to use than older SAP screens, and built-in analytics help managers make faster decisions. Because it’s cloud-based, updates are delivered regularly and we spend less time on infrastructure and maintenance. It also scales well and supports compliance and multi-entity reporting. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP S/4HANA Cloud has a steep learning curve, especially for new users who are used to simpler tools. Implementation can be complex and costly, and it often needs experienced consultants to configure properly. The public cloud edition is less customizable than on-premise SAP, so some unique business processes have to be adapted to standard workflows. Regular updates are helpful, but they sometimes require extra testing to make sure nothing breaks. Licensing and subscription costs can also be high for smaller companies. Review collected by and hosted on G2.com.

Chakib M.
CM
Chakib M.
Order to Cash - Credit and Collections Analyst
Mid-Market (51-1000 emp.)
"Continuous Innovation and Real-Time Insights with SAP S/4HANA Cloud"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best is that SAP S/4HANA Cloud is a continuously innovating ERP: SAP delivers new AI, automation, and analytics features automatically twice a year, so you gain value without disruptive upgrade projects. It also provides a real-time, unified view of finance, supply chain, and operations on SAP HANA, helping teams act faster and make better decisions. The trade-off is less freedom for heavy customization, but the payoff is lower TCO, easier scalability, and an ERP that keeps improving over time. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

One of the main things I dislike about SAP S/4HANA Cloud is its complexity and the learning curve involved in configuring and using the system. Customization can be limited compared with traditional ERP systems, and integrating it with third-party applications can be challenging. Implementation can also be costly and time-consuming, while frequent updates may require additional testing and user training. Although it offers powerful functionality, I would like to see a more intuitive user interface, greater flexibility, and simpler implementation and maintenance. Review collected by and hosted on G2.com.

Hussain L.
HL
Hussain L.
Purchasing and Administration
Enterprise (> 1000 emp.)
"Real-Time Automation and Cross-Department Integration That Scales"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

its real-time data processing, automation of business processes, and integration across different departments. It provides better visibility into business operations, improves efficiency, and supports faster, data-driven decision-making. I also appreciate its scalability, regular cloud updates, and flexibility to adapt to changing business needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP S/4HANA Cloud could be improved by simplifying the user interface and making navigation more intuitive for new users. Implementation and data migration can be complex, requiring significant time and training. More flexibility in customization, clearer error messages, and easier integration with third-party applications would improve the user experience. Simplifying configuration processes and providing more responsive support and practical training resources would also help organizations adopt the system more efficiently. Review collected by and hosted on G2.com.

Elizabeth M.
EM
Elizabeth M.
Contractor
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Complex to Learn and Configure, with a Time-Intensive Implementation"
1.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best about SAP Cloud ERP (SAP S/4HANA Cloud) is how it brings core business processes and data together in one integrated system. It can provide real-time visibility into areas such as finance, sales, procurement and supply chain, helping businesses make faster, better-informed decisions while reducing manual work and improving efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I dislike most about SAP Cloud ERP (SAP S/4HANA Cloud) is that it can be complex to learn and configure, particularly for new users or businesses moving from older systems. Implementation can also require significant time, training and investment, and the large number of features can sometimes make the system feel overwhelming. Review collected by and hosted on G2.com.

Questions about SAP Cloud ERP (SAP S/4HANA Cloud)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 8 months ago

What is SAP S/4HANA Cloud used for?

3 Upvotes
2
Join the conversation
AG
Abhishek Gawhaye
•
Last activity over 1 year ago

Whats new we can expect in new relase may be SAP S/5 HANA

Pricing Options

Pricing provided by SAP Cloud ERP (SAP S/4HANA Cloud).

SAP Finance Base

€250.00
1 Users Per Month

SAP Supply Chain Base

€250.00
1 Users Per Month
SAP Cloud ERP (SAP S/4HANA Cloud) Comparisons
SAP Cloud ERP (SAP S/4HANA Cloud) Features
Dashboards
Customization
Performance and Reliability
AP Automation
AR Automation
Audit Trail
Purchase Orders
Requisition