# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Blackbaud Raiser's Edge NXT Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in user experience, particularly with its **one-page user interface** that presents information clearly. Users appreciate the ability to track the effectiveness of appeals and find the **Web View** to be user-friendly, making it a strong choice for front-line fundraisers.
- **Users say** Salesforce Nonprofit Cloud stands out for its **customizability** and extensive features that streamline nonprofit fundraising and program management. Reviewers highlight the platform's ability to keep tabs on donations and volunteers, which enhances operational efficiency.
- **According to verified reviews** , Blackbaud Raiser's Edge NXT has a significant advantage in implementation speed, with users noting a **quick onboarding process** that helps organizations get up and running efficiently. This is particularly beneficial for mid-market organizations looking for a smooth transition.
- **Reviewers mention** that Salesforce Nonprofit Cloud offers a robust set of tools for **campaign management** and **online donation portals** , scoring highly in these areas. Users appreciate the seamless integration of these features, which can significantly enhance fundraising efforts.
- **G2 reviewers highlight** that while Blackbaud Raiser's Edge NXT has a strong focus on donor management, it faces challenges in areas like **automation** and **reporting** , where users feel it could improve. This indicates a potential gap for organizations that rely heavily on these functionalities.
- **Users report** that Salesforce Nonprofit Cloud, despite its strengths, may not be as intuitive as Blackbaud Raiser's Edge NXT, particularly in terms of **ease of setup**. Some users have expressed that the initial configuration can be more complex, which may pose a challenge for smaller organizations with limited resources.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 87 | 622 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Mid-Market (49.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- Customizability (2 reviews)
- Customization (2 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 7.8 (457 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 7.5 (538 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 7.2 (278 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 7.4 (214 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 7.5 (432 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 7.5 (209 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 7.1 (456 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 9.1 (9 reviews) | 7.2 (151 reviews) | 
| **Interaction Tracking** | 9.3 (9 reviews) | 7.6 (147 reviews) | 
| **Automation** | 7.8 (6 reviews) | 6.4 (142 reviews) | 
| **Donor Profiles** | 9.0 (8 reviews) | 8.2 (151 reviews) | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | 7.4 (137 reviews) | 
| **Online Donation Portal** | 9.7 (6 reviews) | 6.7 (126 reviews) | 
| **Event Planning** | 9.0 (5 reviews) | 6.0 (128 reviews) | 
| **Recurring Donations** | 9.3 (5 reviews) | 7.1 (139 reviews) | 
| **Peer-to-peer Fundraising** | Not enough data | 5.4 (111 reviews) | 
| **Mobile Capabilities** | Not enough data | 6.9 (128 reviews) | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | 5.8 (128 reviews) | 
| **Direct Mail Tools** | 9.3 (5 reviews) | 5.5 (119 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Interoperability** | 8.5 (8 reviews) | Not enough data | 
| **Performance** | 9.2 (8 reviews) | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | Not enough data | 
| **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | 
| **Form Builder** | 8.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | Not enough data | 
| **Messaging** | 8.1 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 |
| **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | 7.6 (150 reviews) | 
| **Donor Profiles** | 7.7 (8 reviews) | 8.2 (154 reviews) | 
| **Reporting** | 8.0 (9 reviews) | 7.3 (149 reviews) | 
| **Templates** | 7.1 (7 reviews) | 6.1 (129 reviews) | 
| **Customization** | 8.9 (9 reviews) | 6.6 (140 reviews) | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | 7.2 (137 reviews) | 
| **Pledge Tracking** | 8.1 (7 reviews) | 7.2 (139 reviews) | 
| **E-Document Storage** | 8.1 (9 reviews) | 6.9 (132 reviews) | 
| **Acknowledgments & Communications** | 7.1 (7 reviews) | 6.5 (141 reviews) | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | 6.6 (131 reviews) | 
| **Gift Tracking** | 8.6 (7 reviews) | 8.2 (141 reviews) | 
| **Fund Accounting** | 8.3 (7 reviews) | 6.9 (130 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 8.0 (110 reviews) ✓ Verified | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | 5.9 (93 reviews) | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 6.1 (98 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 5.8 (97 reviews) ✓ Verified | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | 5.8 (88 reviews) ✓ Verified | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 6.5 (92 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 5.6 (85 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | 6.3 (95 reviews) ✓ Verified | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | 7.0 (106 reviews) ✓ Verified | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | 5.8 (90 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | 6.6 (103 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | 6.7 (102 reviews) ✓ Verified | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | 5.9 (94 reviews) ✓ Verified | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | 5.8 (80 reviews) | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | 7.1 (99 reviews) ✓ Verified | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | 5.7 (80 reviews) | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | 4.6 (72 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (3):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)

**Unique to Blackbaud Raiser's Edge NXT (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Small-Business** | 62.2% | 40.6% | 
| **Mid-Market** | 32.9% | 49.0% | 
| **Enterprise** | 4.9% | 10.4% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual & Family Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Other:** 18.3%

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 19.7%
- **Hospital & Health Care:** 7.8%
- **Fund-Raising:** 6.7%
- **Education Management:** 6.0%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.3%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.5%
- **Other:** 12.9%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4865 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews)

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (518 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4865 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-blackbaud-raiser-s-edge-nxt)