# RMM Central Reviews
**Vendor:** Zoho  
**Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About RMM Central
ManageEngine RMM Central empowers Managed Service Providers (MSPs) to optimize IT management through real-time monitoring, efficient remote support, and automation. By consolidating network performance monitoring, fault management, configuration management, inventory tracking, patch management, software deployment, and desktop sharing into a single platform, ManageEngine RMM Central enhances technician productivity, reduces operational costs, and streamlines complex IT tasks.




## RMM Central Reviews
  ### 1. Good All Around RMM Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hayes A. | Sr. Manager, Managed Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about RMM Central?**

I like the ease of management, administration, and deployment to customer sites.

**What do you dislike about RMM Central?**

Nothing really to dislike from this tool from our experience as it checked a lot of boxes and did more than we were expecting it to do.

**What problems is RMM Central solving and how is that benefiting you?**

We had multiple tools in our stack that RMM Central managed to solve for us - which is one of our main goal in looking for a new RMM tool. With RMM Central, my agents does not have to login to multiple systems to be able to do their job. They are now more efficient in using their time for investigation, remotely assisting customers, and patch management of our customer endpoints.



- [View RMM Central pricing details and edition comparison](https://www.g2.com/products/rmm-central/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A24%3A33+-0500&secure%5Bsession_id%5D=e4798a34-3c13-412a-a434-8034942c4922&secure%5Btoken%5D=3d971bffb869da0200aa51a8809985ef0649ba72b7f8dac43fca9b5c560c919c&format=llm_user)

## RMM Central Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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