Rithum Reviews & Product Details

I like the fact that I can manage my own orders and inventory in the same place within orderstream. Everything is all in place on the main dashboard. Review collected by and hosted on G2.com.

I dislike the fact that orderstream has issues with connecting with EDI. My company has this function set up, but the inventory gets automatically updated and it shouldn't. Review collected by and hosted on G2.com.

Order processing, access to marketplaces, help with marketplaces, support Review collected by and hosted on G2.com.

There is nothing to not like with channel advisor Review collected by and hosted on G2.com.

It is very easy to use and you can see and invoice orders quickly. Review collected by and hosted on G2.com.

The search function is very weak. It takes a lot of effort to run a search and with sometimes poor results Review collected by and hosted on G2.com.

ChannelAdvisor is a great integration partner, their software works, they constantly improve it, and they are an invaluable vendor providing an essential service for us. Review collected by and hosted on G2.com.

In the past we have had problems with Channel Advisor's single-threaded email-only support model. In once case a year or two ago I engaged in a 27-message thread over several weeks trying to get a critical issue resolved with our Amazon account, during that conversation I repeatedly asked in writing to talk to a human, but was not able to. Since then, ChannelAdvisor has reached out to me and put in place some escalation paths to address this issue, and I am happy with this resolution. It's rare to see a vendor take concrete action like this to resolve a complaint. They are an excellent company. Review collected by and hosted on G2.com.

Channel Advisor is an amazing PIM software that allows users to connect multiple marketplace sites to one portal. It is very good at keeping sites, content, images, and necessary listing page information in one centralized location. Review collected by and hosted on G2.com.

There is a long setup process that can be difficult for some users. But highly recommend it. Review collected by and hosted on G2.com.

Ability to Bulk upload, switch between accounts easily, automated invoicing, update inventory without long lag time Review collected by and hosted on G2.com.

It's still a very new program, I will be interested when it becomes more streamline and has more features. Even the search can be a little annoying sometimes as well as the upload confirmations are not clear. Review collected by and hosted on G2.com.

It has a wide range of possibilities. It can do just about anything you want to with the proper experience Review collected by and hosted on G2.com.

Difficult to get all products up and running through the system. After onboarding on the platform, Channel Advisor customer support is very lacking unless you pay for premium support. Review collected by and hosted on G2.com.

It does almost everything I need to run my business. Review collected by and hosted on G2.com.

No support other than emergencies on the weekends. Review collected by and hosted on G2.com.

The software can do a lot of things, integrate with a lot of marketplaces and 3rd party products. Review collected by and hosted on G2.com.

The tech support process, and the length of time to get an answer- even for critical issues. Review collected by and hosted on G2.com.

Channel Advisor helps us manage our products, channels, sales, inventory, and orders all in one location. Review collected by and hosted on G2.com.

Channel Advisor is very complex because of the multiple capabilities they have to offer. It takes time to learn the platform. Review collected by and hosted on G2.com.