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Retreaver

By Retreaver

4.9 out of 5 stars
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Retreaver Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Retreaver Media

Retreaver Demo - Retreaver Dashboard
Watch calls and conversions in real time. Easily drill into your top campaigns, call handlers / buyers, and channels.
Retreaver Demo - Retreaver Call Log
Analyze inbound calls & leads to attribute your marketing ROI using Retreaver's call log
Retreaver Demo - Retreaver Call Flow
View how Retreaver is tracking & routing calls using Retreaver's Call Flow
Retreaver Demo - Retreaver Tag Creation
Retreaver tags calls by gathering data from web pages, ad campaigns and lead databases
Retreaver Demo - Retreaver Campaigns
Create campaigns to define your IVR prompts, routing settings, conversion criteria and webhook workflows
Retreaver Demo - Retreaver Real-time Tagging &amp; Call Data
Send data to your favorite 3rd Party systems or bring data into your calls. Retreaver allows you to create and manage whatever call routing or experience you want by leveraging all the information available.
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Retreaver Reviews (63)

Reviews

Retreaver Reviews (63)

4.9
63 reviews

Pros & Cons

Generated from real user reviews
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Benjamin R.
BR
CEO
Small-Business (50 or fewer emp.)
"The Retreaver platform and their customer service team are great, and for a very reasonable price"
What do you like best about Retreaver?

The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other companies' systems, and to operate an effective lead generation setup for many clients. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It would be really nice to have a managed service, and/or to hire a VA / employee to operate the software. No fault of Retreaver's, but there are often many ideas that take time and resources to implement. Busy CEO here, working on building my team, and handing off processes for things like software management/implementations. Retreaver will be an easy one to train my staff and hand off day to day management. Review collected by and hosted on G2.com.

James C.
JC
O
Mid-Market (51-1000 emp.)
"The GOAT of call routing and tracking!!!"
What do you like best about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The tool has more functionality than I believe they advertise or at least a non-tech guy like myself would understand how to use it. However, they do a great job of helping you once you ask. Review collected by and hosted on G2.com.

Eric G.
EG
Board Member
Small-Business (50 or fewer emp.)
"Great People, Great Tech"
What do you like best about Retreaver?

What really sticks out beyond the tech itself are the people who work there. If you know nothing about setting up a call campaign they can do it for you and show you how to do it every step of the way. They have taken a tool and made a community out of it. They don't just go above and beyond to help make sure things are working, they also facilitate relationships with clients who may be interested in selling our buying a product from you. On technology itself, retreaver is built on strong universal coding language. When other platforms have an outage, retreaver stays up 95% of the time. Using their tag wizard system you can optimize and customize call flow to any need it is suited for. They also have a dynamic routing mode called RTB. On top of all of this, they don't charge nearly as much as any of their competitors. I have used most major call platforms and our costs with retreaver are 70% less compared to others. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

if you have anything you don't like and you let them know, just wait long enough and they will address it. I've seen it myself. Review collected by and hosted on G2.com.

Ariel T.
AT
Media Buyer / Consultant
Small-Business (50 or fewer emp.)
"Excellent Software For Affiliate Marketers And Media Buyers"
What do you like best about Retreaver?

What I love about Retreaver is its excellent Webhook integration and attaching tags to each phone number. I also love Retreaver JS script for my websites and work perfectly well for my ad tracker Voluum and RedTrack. Unlike other platforms, Retreaver is the only platform I know that has the ability to grab URL parameters (Operating System, Country, City, Device, IP Address) and assigns them to the correct source that I using to drive call traffic to it. With it, I'm able to scale campaigns on Pop, Native, Push Ads & other ad formats. Without it, I would be limited to Google Ads & Facebook.

August 2 2024 Update: I love the new native integrations that they added on there. Redtrack, TrueCall, and AudienceAudicity. This is going to help scale my media buys easily. THANK YOU A+++++ Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It's a very advanced platform and there is some learning curve to it. If you have a technical background it can help you speed up on learning the platform. Other than that I have no complaints.

August 2 2024 Update: Ever since they update the UI interface. It's never been easier for me to navigate around the platform. Review collected by and hosted on G2.com.

AG
Account and Revenue Operations Manager
Mid-Market (51-1000 emp.)
"Exactly What You Need"
What do you like best about Retreaver?

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back to you and can tailor custom features to you. I use Retreaver everyday and over the years the features and speed have improved 10 fold! Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! it is a great software that is easy to get along with. It might take a little bit to learn but once you do it is easy to get the ball rolling! Review collected by and hosted on G2.com.

Charlie F.
CF
Account Manager
Mid-Market (51-1000 emp.)
"Easy to navigate, 12/10 customer service."
What do you like best about Retreaver?

The platform itself is incredibly easy to navigate, and easy instruct others on how to navigate as well. More then that, the Retreaver team is phenominal to work with and so prompt in resolving any issues / or integration questions. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

I have no complaints whatsover about the platform. Every client is going to want something different, and there will always be potential features to add. The Retreaver team has built out a platform that can be morphed to fit into many models and that is a large benefit. Review collected by and hosted on G2.com.

Jordan Z.
JZ
Small-Business (50 or fewer emp.)
"Simplicity Wins"
What do you like best about Retreaver?

Retreaver is extremely accessible for anyone to use, from executives in a company, to the account managers, and the QA teams, the UI and features are user friendly. On top of that, if there are ever any hiccups or blockers, the Retreaver team is so accommodating. They will jump on calls, write out instructions, and ensure that you overcome whatever obstacle you may be facing. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

One thing Id like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as well as, tune into calls for QA, ALL while NOT being able to see revenues, payouts, and profits. As those aren't true numbers of a business, it can be deceiving for employees of the company using Retreaver to see profit numbers that are ultimately gross. Review collected by and hosted on G2.com.

Kendall M.
KM
Business Development Manager
Small-Business (50 or fewer emp.)
"Amazing Company to Use for Call Tracking"
What do you like best about Retreaver?

It's super easy to use and the reps are extremely helpful. Whenever I have a question or run into a problem, they are quick to respond and help. They have every single feature that other companies offer and more, but it's 10x easier to use through them. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! I've had nothing but good experiences with Retreaver. Review collected by and hosted on G2.com.

Jonah L.
JL
SVP, Chief Revenue Officer, Zeta Actions
Mid-Market (51-1000 emp.)
"Great platform. Our competitive advantage!"
What do you like best about Retreaver?

Retreaver's platform is extremely intuitive, yet sophisticated and dynamic enough to satisfy the needs of our complex business. The team at Retreaver provides us with world class customer support: always available for help with any new ideas, issues or requests that come up. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Not much honestly... the team is great and we highly recommend the platform Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business (50 or fewer emp.)
"Efficient Call Tracking and Attribution with Retreaver"
What do you like best about Retreaver?

Retreaver is a game changer when it comes to call tracking! It’s super easy to use once you get the hang of it, and the way it lets you route calls based on specific parameters is a huge plus for optimizing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The main downside is that Retreaver can feel a bit complex at first, especially if you're not familiar with call tracking tools. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

2 months

Average Discount

6%

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Retreaver Features
Local Phone Numbers
Toll-Free Numbers
Port Existing Numbers
Visitor & Keyword Tracking
Dynamic Number Insertion
Multi-Channel Call Attribution
IVR
Call Scheduling
Geo-Routing
Call Data
Call Recording
Advanced Reporting
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Retreaver