Retreaver Reviews & Product Details

I use Retreaver to run my call network efficiently, and I find it better than other platforms. I like that the team is quick to help with issues and resolve them. The platform, UI, graphs, and routing systems are top notch. It gives me a quick, easy way to navigate workflows and view my data and tracking for day-to-day work. I switched because the pricing was really good, and the team knows what they’re doing. The platform has also made a lot of improvements. Setup was easy because they transferred a lot of our campaign setups. I’d probably give it a 10—I don’t think there’s any better platform out there. Review collected by and hosted on G2.com.

I think the learning curve is a little steep for first-time users. It could be easier and more intuitive to set up buyers or campaigns, especially for people without much technical experience. We also had to learn and adjust to lots of new settings and things that are done differently in Retreaver. Review collected by and hosted on G2.com.

The RTB dashboard, along with the MCP server, has been unbelievably helpful for both troubleshooting and optimizing our campaigns. The UX is simple yet effective, and the Retreaver team is always available to help with any issues we may run into. Review collected by and hosted on G2.com.

There have been a few minor UI and UX issues we’ve run into over the last few months, but the Retreaver team has been addressing them as we bring them up. Aside from that, I can’t think of any major drawbacks we’ve encountered since using the product. Review collected by and hosted on G2.com.

I like Retreaver’s call routing and tracking, and Phil. The initial setup was very easy. Review collected by and hosted on G2.com.

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The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other companies' systems, and to operate an effective lead generation setup for many clients. Review collected by and hosted on G2.com.

It would be really nice to have a managed service, and/or to hire a VA / employee to operate the software. No fault of Retreaver's, but there are often many ideas that take time and resources to implement. Busy CEO here, working on building my team, and handing off processes for things like software management/implementations. Retreaver will be an easy one to train my staff and hand off day to day management. Review collected by and hosted on G2.com.

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings. Review collected by and hosted on G2.com.

The tool has more functionality than I believe they advertise or at least a non-tech guy like myself would understand how to use it. However, they do a great job of helping you once you ask. Review collected by and hosted on G2.com.

What really sticks out beyond the tech itself are the people who work there. If you know nothing about setting up a call campaign they can do it for you and show you how to do it every step of the way. They have taken a tool and made a community out of it. They don't just go above and beyond to help make sure things are working, they also facilitate relationships with clients who may be interested in selling or buying a product from you. On technology itself, Retreaver is built on strong universal coding language. When other platforms have an outage, Retreaver stays up 95% of the time. Using their tag wizard system you can optimize and customize call flow to any need it is suited for. They also have a dynamic routing mode called RTB. On top of all of this, they don't charge nearly as much as any of their competitors. I have used most major call platforms and our costs with Retreaver are 70% less compared to others. Review collected by and hosted on G2.com.

If you have anything you don't like and you let them know, just wait long enough and they will address it. I've seen it myself. Review collected by and hosted on G2.com.

What I love about Retreaver is its excellent Webhook integration and attaching tags to each phone number. I also love Retreaver JS script for my websites and work perfectly well for my ad tracker Voluum and RedTrack. Unlike other platforms, Retreaver is the only platform I know that has the ability to grab URL parameters (Operating System, Country, City, Device, IP Address) and assigns them to the correct source that I using to drive call traffic to it. With it, I'm able to scale campaigns on Pop, Native, Push Ads & other ad formats. Without it, I would be limited to Google Ads & Facebook.

August 2 2024 Update: I love the new native integrations that they added on there. Redtrack, TrueCall, and AudienceAudicity. This is going to help scale my media buys easily. THANK YOU A+++++ Review collected by and hosted on G2.com.

It's a very advanced platform and there is some learning curve to it. If you have a technical background it can help you speed up on learning the platform. Other than that I have no complaints.

August 2 2024 Update: Ever since they update the UI interface. It's never been easier for me to navigate around the platform. Review collected by and hosted on G2.com.

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back to you and can tailor custom features to you. I use Retreaver everyday and over the years the features and speed have improved 10 fold! Review collected by and hosted on G2.com.

Nothing! it is a great software that is easy to get along with. It might take a little bit to learn but once you do it is easy to get the ball rolling! Review collected by and hosted on G2.com.

The platform itself is incredibly easy to navigate, and easy to instruct others on how to navigate as well. More than that, the Retreaver team is phenomenal to work with and so prompt in resolving any issues or integration questions. Review collected by and hosted on G2.com.

I have no complaints whatsoever about the platform. Every client is going to want something different, and there will always be potential features to add. The Retreaver team has built out a platform that can be morphed to fit into many models and that is a large benefit. Review collected by and hosted on G2.com.

Retreaver is extremely accessible for anyone to use, from executives in a company, to the account managers, and the QA teams, the UI and features are user friendly. On top of that, if there are ever any hiccups or blockers, the Retreaver team is so accommodating. They will jump on calls, write out instructions, and ensure that you overcome whatever obstacle you may be facing. Review collected by and hosted on G2.com.

One thing I'd like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as well as, tune into calls for QA, ALL while NOT being able to see revenues, payouts, and profits. As those aren't true numbers of a business, it can be deceiving for employees of the company using Retreaver to see profit numbers that are ultimately gross. Review collected by and hosted on G2.com.