Reputation Pricing Overview

No. According to G2 data, Reputation does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

Based on G2 reviewer demographics and sentiment, Reputation's pricing is best suited for mid-market and enterprise organizations managing reviews and reputation across multiple locations. Healthcare networks, automotive dealer groups, real estate portfolios, and hospitality chains appear most frequently among G2 reviewers, with enterprise users managing 30 to 1,000-plus locations citing the strongest ROI. G2 reviewers from small businesses do use Reputation, but several flag the entry price as a stretch. The platform's custom-quote model and per-location pricing structure favor organizations with scale. Single-location small businesses or budget-constrained teams are less likely to find Reputation's pricing accessible relative to simpler alternatives.

Reputation offers no free tier or publicly listed pricing tiers, operating exclusively on custom enterprise quotes. According to G2 reviewers, Reputation's pricing structure is modular, meaning the base license unlocks core review management capabilities while advanced features such as social listening, social suite, listing management, surveys, Yahoo and Apple Maps integration, and competitive reporting each carry additional costs. G2 users frequently note this add-on model as a significant pain point, with one mid-market reviewer stating that features other healthcare systems had were grandfathered in and inaccessible. Prospective buyers should expect to negotiate a custom package, as Reputation's pricing is not standardized or self-serve.

G2 reviewers present a mixed but generally positive value assessment of Reputation's pricing. High-rating users across automotive, healthcare, and real estate consistently cite time savings from centralized review management as justifying the cost. However, cost concerns appear frequently: multiple G2 reviewers flag that many features require add-on purchases beyond the base license, with one mid-market real estate reviewer noting the core license plus three additional modules quickly becomes unaffordable for smaller businesses. A healthcare reviewer confirmed pricing is inaccessible to smaller firms. Enterprise users managing 100-plus locations tend to report strong ROI, while small businesses and mid-market firms with tighter budgets more often question whether the spend is warranted.