RepSpark Reviews & Product Details

There is an existing community of buyers who use RepSpark on a regular basis. They have access to ATS, invoices, and order status. It's like having customer service available to them 24 hours a day and it frees up my team to focus more on revenue generating tasks rather than chasing after product to fill orders placed blindly and suggesting alternatives when we are sold out. Additionally when we have an assortment or special offer, we have been extremely successful in pushing this out to the community and having it result in immediate orders. Review collected by and hosted on G2.com.

We spent a lot of time in development. Because the program is so good, the development team was overloaded with work and some changes/enhancements took a while to address. However, the team pulled together, recognized this as an issue, and corrected it. We are on a great path now and I think how the team reacted to our situation is testament to their RepSpark's commitment to delivering a great product and treating their customers right. I'm looking forward to further enhancements which will allow us to accept payments and also further streamline the order data fields for our sales team. Review collected by and hosted on G2.com.

Izzo Golf has been around since 1991 and we're one of the largest golf accessory manufacturers in the world selling under both the Izzo and Callaway brands. We launched on the RepSpark platform in October '24 so we're still relatively new but very impressed with the setup process and RepSpark customer support, and excited about the potential. This is going to help us address a longstanding challenge in the marketplace mainly involving how we manage the Green Grass and Off Course channels. We have direct relationships with all the large big box retailers but over the years we've had a tough time penetrating the Green Grass channel. There's thousands of pro shops and we've historically worked with independent reps in the field who focus most of their attention on soft goods and apparel. So even though our products are in demand and needed it's hard to get our message out so we look at the RepSpark platform as a great way to get our products out broadly and quickly. With the RepSpark platform we're looking forward to growing our business exponentially in these underserved channels. Review collected by and hosted on G2.com.

Hard to determine via the platform how many of our existing customers are already using the RepSpark platform. Review collected by and hosted on G2.com.

Three things I love about RepSpark

- the team at RepSpark is incredible to work with. Responsive, helpful collaborative. As good as it gets!

- The platform is incredibly intuitive to use. We hardly need to ask RepSpark for help, because its so intuitive.

- We are a fast growing company, so training / onboarding can be a burden for us. BUT so many of our sales reps have already used RepSparks previously to our brand, so the training / onboarding of a new Sales Rep on RepSpark is almost non-existent. I can't imagine how many hours and thousands of dollars that alone has saved us. Review collected by and hosted on G2.com.

I can't think of much i don't like about RepSpark. Only con that comes to mind is it is a premium product, so it is not inexpensive. However, they work with you on multi year contracts to keep the pricing down. And the hours/dollar swe save on not having to train Reps on RepSpark (because 95% of them have had experience on RepSpark prior to us) - definitely makes up for the cost of the platform. Review collected by and hosted on G2.com.

Ease of use with the program. For us and for our clients Review collected by and hosted on G2.com.

Mobile app has not been as good as it used to be Review collected by and hosted on G2.com.

It works reasonably well once you figure it out for entering orders. Review collected by and hosted on G2.com.

It doers not work easily for it's purpose. It's not intuitive. On the first landing page there should be a button that says "place order". (duh) On the page with the account's info for the order - The drop down menu for order type is not obvious that there are other options. (list the options without a drop down menu) Therefore 90% of accouts do not place a pre book order when they think they are!! Getting the filters on the left to not defaulting back to draft stauts?! There is no safety to stop you from entering product but not getting it into the cart. Thereby "missing" what you thought you entered in an order. You have a really great product that is not functioning for the users today!! PLEASE contact us (Reps and buyers) that USE it for feedback. As you grow - the consumer (user) is really the store buyers and reps with a VAST range of tech skills. A new buuyer should be able to open up Repspark for the first time and be able to enter an order easily. An obvious example is buyuing airline tickets. Most everyone can buy airline tickets easily - right? Compare a Jetblue ticket purchase to entering an order on Repspark. This isn't rocket science. Review collected by and hosted on G2.com.

The optimisations technique of handeling the orders and process them in a short period of time it helps b2b businesses a lot Review collected by and hosted on G2.com.

Sometimes the service is offline not able to get the help from customer help Review collected by and hosted on G2.com.

The ease of Special Orders is remarkable. No more back-and-forth emails with vendor reps and customer service to get a piece ordered for a member.

Prebooks are so much easier now! After meeting with our vendor, we write the order in RepSpark. It allows us to nail our size runs!

But, where RepSpark is the most beneficial for us is Fill-In Orders. RepSpark allows us to keep less backstock and fill in as needed.

What I like best about RepSpark is the ability to download images of a complete order. We can even overlay our club logo when downloading images for marketing purposes! Review collected by and hosted on G2.com.

I wish the Product Categories were a bit more consistent from vendor to vendor. Review collected by and hosted on G2.com.

The most up-to-date inventory is my favorite aspect of RepSpark. This allows me to place a special order for a member and have confidence in telling them that the product they are looking for is in stock. It allows me to see when a product is not in stock and offer the customer other options that I know will be available. RepSpark allows me to place orders on time and not wait for a Sales Representative to get back to me. I also love the ease of pre-booking orders. Often companies will place their catalogs in RepSpark, which makes my ordering process so much easier because the catalog is linked to the actual products. Review collected by and hosted on G2.com.

I wish companies would utilize the invoice option more on RepSpark to streamline everything. I also wish I could edit an order after I have placed it or allow the opportunity for PUD pricing. Review collected by and hosted on G2.com.

RepSpark is excellent for looking at new products, checking stock levels, putting lines together, and keeping all lines organized. This makes doing my job much quicker than going on the phone to call customer service. Review collected by and hosted on G2.com.

The downside of RepSpark is some of the brands' photos are hard to see what the product looks like. The brands that have stock photos of the actual pieces make it a lot easier to shop unlike the ones that have sketches of the product, where it's hard to make out what the item looks like. Review collected by and hosted on G2.com.

Customer Service, Tech Support teams are quick to respond to inquiries. Integration was straightforward. We use RS integrated with Full Circle ERP system. Lots of mapping options. Low maintenance from an IT perspective. Review collected by and hosted on G2.com.

n/a. RS has made so many great improvements over the years. Any issues that we may have had in the past have been remedied with platform upgrades and over all improvements from the front end to the admin panel. Review collected by and hosted on G2.com.