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# Parsec vs Remote Desktop Service Comparison - What are their main differences?

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ParsecRemote Desktop Service[+ Add Product](#)

Reviews

**Parsec** [

4.7/5(26)

](https://www.g2.com/products/parsec/reviews#reviews)

**Remote Desktop Service** [

4.3/5(13)

](https://www.g2.com/products/remote-desktop-service/reviews#reviews)

Pricing

**Parsec**
Free Trial

**Contact Us** 1 seats Per Year · Parsec for Enterprise

**Remote Desktop Service**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Parsec**
Not enough reviews yet

**Remote Desktop Service**
Not enough reviews yet

Return on Investment

**Parsec**
Not enough reviews yet

**Remote Desktop Service**
Not enough reviews yet

Perceived Cost

**Parsec**
$$$$$

**Remote Desktop Service**
Not enough reviews yet

Average Discount

**Parsec**
Not enough reviews yet

**Remote Desktop Service**
Not enough reviews yet

 ![Parsec](https://images.g2crowd.com/uploads/product/hd_favicon/ef8792cbb0c8b150098ffa4c8bf0b6f1/parsec.svg "Parsec")

 ![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")

G2 offers free advice on this comparison.

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Pros & Cons

**Parsec**
[
Mobile Compatibility (1)
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=1330971&qs=pros-and-cons#reviews)[
Tool Utility (1)
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2151022&qs=pros-and-cons#reviews)[
Poor Customer Support (1)
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150938&qs=pros-and-cons#reviews)[
Slow Performance (1)
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150951&qs=pros-and-cons#reviews)

**Remote Desktop Service**
Not enough data

Screenshots

**Parsec**
 ![Parsec screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/192456/1-_-no-text.png)

**Remote Desktop Service**
No screenshot available

Ratings

Meets Requirements

**Parsec**

9.0

9.021

**Remote Desktop Service**

8.8

8.811

Ease of Use

**Parsec**

9.4

9.421

**Remote Desktop Service**

8.5

8.511

Ease of Setup

**Parsec**

7.8

7.815

**Remote Desktop Service**
Not enough data

Ease of Admin

**Parsec**

7.8

7.813

**Remote Desktop Service**
Not enough data

Quality of Support

**Parsec**

9.0

9.018

**Remote Desktop Service**

8.6

8.67

Has the product been a good partner in doing business?

**Parsec**

8.7

8.713

**Remote Desktop Service**
Not enough data

Product Direction (% positive)

**Parsec**

8.8

8.820

**Remote Desktop Service**

5.8

5.811

Features

Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.2

19

7.9

10

Administration

Usage Information

8.4

15

9.2(won by 0.8)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Active Directory Integration

7.6

13

9.2(won by 1.6)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Diagnostics

7.5(won by 0.2)

10

7.3

5

Session Transfer

7.4(tied score)

13

7.4(tied score)

7

Unattended Access

9.2(won by 1.2)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

5

Session Recording

Feature Not Available

5.8(won by default)

6

File Sharing

Feature Not Available

7.4(won by default)

9

Screen Sharing

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Cross-Platform Access

8.5(won by 3.0)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.5

7

Applications Management

8.7

13

9.0(won by 0.3)

8

Mobile Device Access

Feature Not Available

7.8(won by default)

6

Remote Access/Control

Feature Not Available

9.5(won by default)

7

Communication Management

Not enough data

Not enough data

Multiple Monitor Access

Not enough data

Not enough data

Security

Device Management

7.9

13

8.6(won by 0.7)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Enrollment

8.6(tied score)

13

8.6(tied score)

7

Remote Wipe

Feature Not Available

6.9(won by default)

6

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Print Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Printing

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Desktop Virtualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Diagnostics Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Parsec](https://images.g2crowd.com/uploads/product/hd_favicon/ef8792cbb0c8b150098ffa4c8bf0b6f1/parsec.svg "Parsec")](https://www.g2.com/products/parsec/reviews)

Parsec

Small-Business(50 or fewer emp.)

34.6%

Mid-Market(51-1000 emp.)

50.0%

Enterprise(\> 1000 emp.)

15.4%

[![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")](https://www.g2.com/products/remote-desktop-service/reviews)

Remote Desktop Service

Small-Business(50 or fewer emp.)

38.5%

Mid-Market(51-1000 emp.)

53.8%

Enterprise(\> 1000 emp.)

7.7%

Small-Business

(50 or fewer emp.)

34.6%

38.5%

Mid-Market

(51-1000 emp.)

50.0%

53.8%

Enterprise

(\> 1000 emp.)

15.4%

7.7%

Reviewers' Industry

[![Parsec](https://images.g2crowd.com/uploads/product/hd_favicon/ef8792cbb0c8b150098ffa4c8bf0b6f1/parsec.svg "Parsec")](https://www.g2.com/products/parsec/reviews)
Parsec

Media Production

20.0%

Motion Pictures and Film

12.0%

Computer Games

12.0%

Information Technology and Services

8.0%

Higher Education

8.0%

Other

40.0%

[![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")](https://www.g2.com/products/remote-desktop-service/reviews)
Remote Desktop Service

Computer Software

23.1%

Telecommunications

7.7%

Staffing and Recruiting

7.7%

Retail

7.7%

Professional Training & Coaching

7.7%

Other

46.2%

FAQs

## Parsec vs Remote Desktop Service FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Remote Desktop Service vs Parsec?

Parsec stands out from Remote Desktop Service with a higher G2 rating, stronger support scores, and a more intuitive setup experience according to reviewers.

| [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) | [Parsec](https://www.g2.com/products/parsec/reviews) |
| --- | --- |
| 4.3/5 (13 reviews) | 4.7/5 (26 reviews) |
| — | Mid-Market |
| — | 7.8 |
| 8.6 | 9.0 |
| Ease of implementation and Windows integration | Low latency, intuitive UI, and strong remote performance |

### How do the pricing models of Remote Desktop Service and Parsec compare?

Parsec is rated higher for value, with reviewers expressing greater satisfaction with its pricing and feature set.

- **Remote Desktop Service:** Reviewers highlight its free availability and efficient performance for Windows users, but note limitations for non-Windows environments.
- **Parsec:** In recent reviews, many users praise the free version for meeting most needs, with positive sentiment around its pricing and feature set for both individuals and teams.
- **Switching reasons:** Reviewers cite Parsec's low latency and superior remote experience as key reasons for choosing it over other solutions.

### What are the best alternatives to Remote Desktop Service and Parsec?

The top three alternatives to Remote Desktop Service and Parsec are TeamViewer, AnyDesk, and Amazon AppStream 2.0.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) | 4.3/5 (13) | — | Free for Windows users, efficient for remote access | Ease of implementation and Windows integration |
| [Parsec](https://www.g2.com/products/parsec/reviews) | 4.7/5 (26) | Mid-Market | Free version praised, enterprise cost noted for small business | Low latency, intuitive UI, strong remote performance |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154) | Small-Business | — | Widely adopted for remote support and cross-platform compatibility |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104) | Mid-Market | — | Fast connection speeds and lightweight client |
| [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) | 4.1/5 (15) | — | — | Cloud-based application streaming |

### Which Remote Desktop features should I prioritize when comparing Remote Desktop Service and Parsec?

Buyers should prioritize ease of setup, quality of support, remote performance, security features, and platform compatibility when comparing Remote Desktop Service and Parsec.

- **Ease of Setup:** Parsec scores 7.8; Remote Desktop Service has no score reported.
- **Quality of Support:** Parsec scores 9.0; Remote Desktop Service scores 8.6.
- **Remote Performance:** Parsec is frequently praised for low latency and high responsiveness in recent reviews; Remote Desktop Service is noted for stable connections on Windows but has recurring mentions of connectivity issues.
- **Security Features:** Remote Desktop Service is cited for end-to-end encryption and 2FA; Parsec is praised for strong encryption and MFA options in recent reviews.
- **Platform Compatibility:** Parsec supports multiple operating systems and is noted for mobile compatibility; Remote Desktop Service is primarily Windows-focused, with limited support for other OS.

### What are the pros and cons of Remote Desktop Service vs Parsec?

Parsec's headline strength is its low latency and intuitive user experience, while Remote Desktop Service is valued for its ease of implementation and Windows integration.

- **Remote Desktop Service strengths:** Reviewers highlight ease of implementation, efficient Windows integration, and secure remote access with features like end-to-end encryption and 2FA.
- **Remote Desktop Service trade-offs:** Connectivity issues and timeouts are noted in recent reviews, along with limited compatibility for non-Windows operating systems.
- **Parsec strengths:** Reviewers consistently praise low latency, high responsiveness, intuitive UI, and strong support for creative workflows and multi-monitor setups. Mobile compatibility and tool utility are also cited (1 all-time mention each).
- **Parsec trade-offs:** Some reviewers mention technical issues, slow performance, and poor customer support (1 all-time mention each), as well as higher enterprise costs for small businesses.

### Is Remote Desktop Service or Parsec better for small businesses?

Parsec is the better fit for small businesses, with a higher G2 rating and strong recent sentiment from mid-market and small-business reviewers.

- **Remote Desktop Service:** No segment share reported; reviewers note its free availability and efficient Windows integration, but also mention connectivity limitations.
- **Parsec:** Largest segment is Mid-Market; recent reviews from small-business users highlight ease of setup, low latency, and satisfaction with the free version, though enterprise pricing is noted as a challenge for smaller teams.

### Which Remote Desktop platform has better integrations?

Neither Remote Desktop Service nor Parsec has reviewer-cited integrations in recent reviews, indicating parity on integrations.

- **Remote Desktop Service:** No integrations mentioned in recent reviews.
- **Parsec:** No integrations mentioned in recent reviews.

### How do Remote Desktop Service and Parsec compare on customer support?

Parsec leads Remote Desktop Service on Quality of Support by 0.4 points, a material difference in reviewer satisfaction.

- **Remote Desktop Service:** Reviewers rate support at 8.6, with positive comments on responsiveness and openness to feedback, though some mention support limitations for non-Windows environments.
- **Parsec:** Reviewers rate support at 9.0, frequently citing responsive and helpful support experiences, especially for troubleshooting and onboarding, though isolated reviews mention unresponsiveness.

### Which is easier to implement, Remote Desktop Service or Parsec?

Parsec is rated higher for Ease of Setup, with a score of 7.8 and consistently positive reviewer sentiment on implementation.

- **Remote Desktop Service:** Reviewers highlight ease of implementation, especially for Windows environments, but no quantitative Ease of Setup score is reported.
- **Parsec:** Reviewers consistently describe setup as intuitive and straightforward, with a 7.8 Ease of Setup score and multiple recent reviews praising the onboarding process.

Alternatives

**Parsec Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![Remote Desktop Services](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_85d30d2c19dbdf6c8b7164b9783df6db/remote-desktop-services.png "Remote Desktop Services")

[
Remote Desktop
](/products/remote-desktop-services/reviews)

**Remote Desktop Service Alternatives**

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![Amazon AppStream 2.0](https://images.g2crowd.com/uploads/product/hd_favicon/1528476508/amazon-appstream-2-0.svg "Amazon AppStream 2.0")

[
Amazon AppStream 2.0
](/products/amazon-appstream-2-0/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

## Parsec vs Remote Desktop Service

- Reviewers felt that Parsec meets the needs of their business better than Remote Desktop Service.
- When comparing quality of ongoing product support, reviewers felt that Parsec is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Parsec over Remote Desktop Service.