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# AnyDesk vs Remote Desktop Service Comparison - What are their main differences?

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AnyDeskRemote Desktop Service[+ Add Product](#)

Reviews

**AnyDesk** [

4.5/5(1,101)

](https://www.g2.com/products/anydesk/reviews#reviews)

**Remote Desktop Service** [

4.3/5(13)

](https://www.g2.com/products/remote-desktop-service/reviews#reviews)

Pricing

**AnyDesk**
Free Trial

**$22.90** · Solo

**Remote Desktop Service**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**AnyDesk**
2 months

Based on 59 responses

**Remote Desktop Service**
Not enough reviews yet

Return on Investment

**AnyDesk**
14 months

Based on 48 responses

**Remote Desktop Service**
Not enough reviews yet

Perceived Cost

**AnyDesk**
$$$$$

**Remote Desktop Service**
Not enough reviews yet

Average Discount

**AnyDesk**
10%

**Remote Desktop Service**
Not enough reviews yet

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

 ![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")

G2 offers free advice on this comparison.

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Pros & Cons

**AnyDesk**
[
Ease of Use (29)
](https://www.g2.com/products/anydesk/reviews?filters%5Bsentiment_snippet%5D=1103736&qs=pros-and-cons#reviews)[
Remote Control (16)
](https://www.g2.com/products/anydesk/reviews?filters%5Bsentiment_snippet%5D=1103873&qs=pros-and-cons#reviews)[
Connection Issues (9)
](https://www.g2.com/products/anydesk/reviews?filters%5Bsentiment_snippet%5D=1103784&qs=pros-and-cons#reviews)[
Remote Access Issues (8)
](https://www.g2.com/products/anydesk/reviews?filters%5Bsentiment_snippet%5D=1104275&qs=pros-and-cons#reviews)

**Remote Desktop Service**
Not enough data

Integrations

**AnyDesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6ad309a447dee0d5abbbd90062d20b/adobe-after-effects.png "Product Avatar Image")

After Effects

](https://www.g2.com/products/adobe-after-effects/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[
View all
](https://www.g2.com/products/anydesk/integrations)

**Remote Desktop Service**
Not enough data

Screenshots

**AnyDesk**
 ![AnyDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/99563/Windows.png)

**Remote Desktop Service**
No screenshot available

Ratings

Meets Requirements

**AnyDesk**

9.2

9.2917

**Remote Desktop Service**

8.8

8.811

Ease of Use

**AnyDesk**

9.3

9.3929

**Remote Desktop Service**

8.5

8.511

Ease of Setup

**AnyDesk**

9.4

9.4221

**Remote Desktop Service**
Not enough data

Ease of Admin

**AnyDesk**

9.1

9.1143

**Remote Desktop Service**
Not enough data

Quality of Support

**AnyDesk**

8.8

8.8815

**Remote Desktop Service**

8.6

8.67

Has the product been a good partner in doing business?

**AnyDesk**

8.7

8.7130

**Remote Desktop Service**
Not enough data

Product Direction (% positive)

**AnyDesk**

9.2

9.2882

**Remote Desktop Service**

5.8

5.811

Features

Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.9

856

7.9

10

Administration

Usage Information

9.0

700

9.2(won by 0.2)

8

Active Directory Integration

8.8

624

9.2(won by 0.4)

6

Session Recording

8.8(won by 3.0)

653

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

6

Session Transfer

8.9(won by 1.5)

660

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

7

Unattended Access

8.8(won by 0.8)

683

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

5

File Sharing

9.0(won by 1.6)

720

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

9

Diagnostics

Feature Not Available

7.3(won by default)

5

Screen Sharing

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Cross-Platform Access

9.0(won by 3.5)

684

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.5

7

Mobile Device Access

8.7(won by 0.9)

672

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

6

Remote Access/Control

9.2

741

9.5(won by 0.3)

7

Applications Management

Feature Not Available

9.0(won by default)

8

Communication Management

Not enough data

Not enough data

Multiple Monitor Access

Not enough data

Not enough data

Security

Remote Wipe

Feature Not Available

6.9(won by default)

6

Device Management

Feature Not Available

8.6(won by default)

7

Device Enrollment

Feature Not Available

8.6(won by default)

7

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Print Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Printing

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Desktop Virtualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Diagnostics Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.9

351

Not enough data

Administration

Screen Sharing

9.4(won by default)

321

Not enough data

File Sharing

9.0(won by default)

314

Not enough data

Session Recording

9.0(won by default)

281

Not enough data

Unattended Remote Access

8.8(won by default)

287

Not enough data

Multi - Session Handling

8.8(won by default)

274

Not enough data

Multi-Monitor Support

8.9(won by default)

261

Not enough data

Maintenance

Remote Reboot

8.8(won by default)

270

Not enough data

Remote Printing

8.7(won by default)

249

Not enough data

Communication 

Text Chat

8.9(won by default)

283

Not enough data

VoIP

8.4(won by default)

222

Not enough data

Video Conference Call

8.4(won by default)

229

Not enough data

Screen Annotations

8.7(won by default)

251

Not enough data

Security

Data Encryption

8.9(won by default)

268

Not enough data

Compliance

8.9(won by default)

259

Not enough data

Device Support

Mobile Device Access

8.9(won by default)

276

Not enough data

Multi-Platform Support

9.0(won by default)

280

Not enough data

Cross-Platform

9.0(won by default)

279

Not enough data

Video Support

Not enough data

Not enough data

Performance

Reporting

8.9(won by default)

265

Not enough data

Additional Functionality

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")](https://www.g2.com/products/anydesk/reviews)

AnyDesk

Small-Business(50 or fewer emp.)

41.4%

Mid-Market(51-1000 emp.)

41.2%

Enterprise(\> 1000 emp.)

17.4%

[![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")](https://www.g2.com/products/remote-desktop-service/reviews)

Remote Desktop Service

Small-Business(50 or fewer emp.)

38.5%

Mid-Market(51-1000 emp.)

53.8%

Enterprise(\> 1000 emp.)

7.7%

Small-Business

(50 or fewer emp.)

41.4%

38.5%

Mid-Market

(51-1000 emp.)

41.2%

53.8%

Enterprise

(\> 1000 emp.)

17.4%

7.7%

Reviewers' Industry

[![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")](https://www.g2.com/products/anydesk/reviews)
AnyDesk

Information Technology and Services

22.0%

Computer Software

13.7%

Computer & Network Security

4.2%

Marketing and Advertising

3.6%

Telecommunications

3.0%

Other

53.5%

[![Remote Desktop Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ceeaea8d4dbf8748746878cc49c23ce6/remote-desktop-service.png "Remote Desktop Service")](https://www.g2.com/products/remote-desktop-service/reviews)
Remote Desktop Service

Computer Software

23.1%

Telecommunications

7.7%

Staffing and Recruiting

7.7%

Retail

7.7%

Professional Training & Coaching

7.7%

Other

46.2%

FAQs

## AnyDesk vs Remote Desktop Service FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between AnyDesk vs Remote Desktop Service?

AnyDesk stands out for its higher reviewer satisfaction, broader review base, and ease of setup compared to Remote Desktop Service.

| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) |
| --- | --- |
| 4.5/5 (1,104 reviews) | 4.3/5 (13 reviews) |
| — | — |
| 9.3 | — |
| 8.8 | 8.6 |
| Ease of Use (29 all-time mentions) | — |

### How do the pricing models of AnyDesk and Remote Desktop Service compare?

AnyDesk is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Remote Desktop Service.

- **AnyDesk:** Reviewers highlight the free tier as generous and affordable, with many noting strong value for the features provided.
- **Remote Desktop Service:** Reviewers appreciate that it is free and built into Windows, but note limitations in cross-platform support and occasional confusion around advanced features.

### What are the best alternatives to AnyDesk and Remote Desktop Service?

The top three alternatives to AnyDesk and Remote Desktop Service are Parsec, TeamViewer, and Zoho Assist.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104 reviews) | — | Reviewers highlight a generous free tier and strong value. | Ease of Use (29 all-time mentions) |
| [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) | 4.3/5 (13 reviews) | — | Reviewers appreciate that it is free and built into Windows. | — |
| [Parsec](https://www.g2.com/products/parsec/reviews) | 4.7/5 (26 reviews) | Mid-Market | — | — |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | — | — |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | — | — |

### Which Remote Desktop features should I prioritize when comparing AnyDesk and Remote Desktop Service?

Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, File Transfer, and Security Focus when comparing AnyDesk and Remote Desktop Service.

- **Ease of Use:** AnyDesk 9.3 (29 all-time mentions); Remote Desktop Service 8.5
- **Ease of Setup:** AnyDesk 9.3; Remote Desktop Service —
- **Quality of Support:** AnyDesk 8.8; Remote Desktop Service 8.6
- **File Transfer:** AnyDesk (14 all-time mentions); Remote Desktop Service —
- **Security Focus:** AnyDesk (10 all-time mentions); Remote Desktop Service (reviewers note end-to-end encryption and 2FA)

### What are the pros and cons of AnyDesk vs Remote Desktop Service?

AnyDesk's headline strength is ease of use, while Remote Desktop Service is valued for being free and built into Windows.

- **AnyDesk strengths:** Ease of use (29 all-time mentions), fast and reliable remote access, simple setup, strong file transfer capabilities (14 all-time mentions), and security focus (10 all-time mentions).
- **AnyDesk trade-offs:** Reviewers note occasional connection issues (9 all-time mentions), session drops during long sessions, and limitations in the free version for advanced features.
- **Remote Desktop Service strengths:** Free and built into Windows, stable connection on Windows OS, remote printing, and end-to-end encryption with 2FA.
- **Remote Desktop Service trade-offs:** Limited cross-platform support, connection drops, and less intuitive setup for non-Windows environments.

### Is AnyDesk or Remote Desktop Service better for small businesses?

AnyDesk is the better fit for small businesses, with strong reviewer sentiment and a large small-business user base.

- **AnyDesk:** Reviewers from small businesses consistently highlight ease of use, fast setup, and strong value for remote support and troubleshooting.
- **Remote Desktop Service:** Reviewers note its utility for Windows-based environments but mention limitations for small businesses needing cross-platform support.

### Which Remote Desktop platform has better integrations?

AnyDesk is favored for integrations, with reviewers mentioning integration with Adobe After Effects.

- **AnyDesk:** Reviewers mention integration with Adobe After Effects in recent reviews.
- **Remote Desktop Service:** No integrations are cited in recent reviews.

### How do AnyDesk and Remote Desktop Service compare on customer support?

AnyDesk and Remote Desktop Service are rated nearly equally on Quality of Support, with scores of 8.8 and 8.6 respectively, indicating parity.

- **AnyDesk:** Reviewers describe support as responsive, with many noting helpful onboarding and troubleshooting experiences.
- **Remote Desktop Service:** Reviewers report generally positive support experiences, with some noting helpful documentation and ease of finding solutions for Windows environments.

### Which is easier to implement, AnyDesk or Remote Desktop Service?

AnyDesk is rated higher for Ease of Setup, with a score of 9.3, while Remote Desktop Service lacks a comparable score.

- **AnyDesk:** Reviewers consistently highlight straightforward installation, minimal technical knowledge required, and quick onboarding for new users.
- **Remote Desktop Service:** Reviewers note that setup is easy for Windows users but can be less intuitive for non-Windows environments.

### Which product has better Unattended Access?

AnyDesk is more frequently cited for Unattended Access, making it the stronger choice for this feature.

- **AnyDesk:** Unattended Access is a frequently mentioned feature in reviews, with many users highlighting its convenience for remote support and system management.
- **Remote Desktop Service:** Reviewers mention remote access capabilities but do not specifically highlight Unattended Access as a standout feature.

Alternatives

**AnyDesk Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")

[
RemotePC
](/products/remotepc/reviews)

 ![ISL Online](https://images.g2crowd.com/uploads/product/hd_favicon/8c66fd40d1423b27dff117a73a614d7c/isl-online.svg "ISL Online")

[
ISL Online
](/products/isl-online/reviews)

**Remote Desktop Service Alternatives**

 ![Parsec](https://images.g2crowd.com/uploads/product/hd_favicon/ef8792cbb0c8b150098ffa4c8bf0b6f1/parsec.svg "Parsec")

[
Parsec
](/products/parsec/reviews)

 ![Amazon AppStream 2.0](https://images.g2crowd.com/uploads/product/hd_favicon/1528476508/amazon-appstream-2-0.svg "Amazon AppStream 2.0")

[
Amazon AppStream 2.0
](/products/amazon-appstream-2-0/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)