Introducing G2.ai, the future of software buying.Try now
Compare AnyDesk and Remote Desktop Service 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FixMe.IT
Visit Website
At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,062)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansRemote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in screen sharing with a rating of 9.4, making it a preferred choice for seamless collaboration, while Remote Desktop Service has not been rated in this area, indicating a potential gap in user experience for screen sharing.
- Reviewers mention that AnyDesk's session recording feature is highly rated at 8.8, which is beneficial for training and compliance purposes, whereas Remote Desktop Service has a significantly lower rating of 5.8, suggesting that users may find its session recording capabilities lacking.
- G2 users highlight AnyDesk's superior unattended remote access functionality with a score of 8.8, allowing users to connect without needing someone on the other end, compared to Remote Desktop Service's score of 8.0, which may not meet the needs of users requiring robust unattended access.
- Users on G2 report that AnyDesk's file sharing feature is rated at 9.0, providing a smooth experience for transferring files during remote sessions, while Remote Desktop Service's file sharing is rated lower at 7.4, indicating potential frustrations for users needing efficient file transfers.
- Reviewers mention that AnyDesk offers better multi-monitor support with a rating of 8.9, which is crucial for users who work with multiple screens, whereas Remote Desktop Service does not provide a specific rating in this area, leaving users uncertain about its capabilities.
- Users say that AnyDesk's cross-platform access is rated at 9.0, allowing for flexibility across different devices, while Remote Desktop Service has a much lower score of 5.5, which may limit users who need to access their systems from various platforms.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Remote Desktop Service
No pricing availableFree Trial
AnyDesk
Free Trial is available
Remote Desktop Service
No trial information availableRatings
Meets Requirements
9.2
887
8.8
11
Ease of Use
9.3
898
8.5
11
Ease of Setup
9.3
187
Not enough data
Ease of Admin
9.0
139
Not enough data
Quality of Support
8.8
790
8.6
7
Has the product been a good partner in doing business?
8.7
126
Not enough data
Product Direction (% positive)
9.2
858
5.8
11
Features by Category
Administration
9.4
315
Not enough data
9.0
312
Not enough data
9.0
281
Not enough data
8.8
287
Not enough data
8.8
272
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
279
Not enough data
9.0
278
Not enough data
Performance
8.9
267
Not enough data
Administration
9.1
695
9.2
8
8.8
622
9.2
6
Feature Not Available
7.3
5
8.8
650
5.8
6
8.9
660
7.4
7
8.8
678
8.0
5
9.0
709
7.4
9
Platform
9.0
677
5.5
7
8.7
670
7.8
6
Feature Not Available
9.0
8
9.2
717
9.5
7
Security
Feature Not Available
6.9
6
Feature Not Available
8.6
7
Feature Not Available
8.6
7
Categories
Categories
Shared Categories
AnyDesk and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Remote Desktop Service has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
