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Compare AnyDesk and Remote Desktop Service 
At a Glance
Market Segments
Mid-Market (41.3% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,065)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansRemote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AnyDesk significantly outperforms Remote Desktop Service in overall user satisfaction, with a much higher G2 Score reflecting a more positive experience. Users appreciate the flexibility of AnyDesk, noting its ability to maintain effective workflows from anywhere, which is crucial for remote teams.
- Users say that AnyDesk's ease of use is a standout feature, with many highlighting its lightweight and portable nature. This allows for easy data transfer and quick connections to devices, making it a preferred choice for those needing seamless remote access.
- According to verified reviews, AnyDesk excels in implementation and setup, with users praising its intuitive onboarding process. In contrast, while Remote Desktop Service is noted for its stability, some users mention minor exceptions that can affect the overall experience.
- Reviewers mention that AnyDesk provides superior support quality, which is reflected in its higher ratings. Users have expressed satisfaction with the responsiveness and helpfulness of AnyDesk's support team, while Remote Desktop Service users have reported mixed experiences.
- G2 reviewers highlight that AnyDesk's features, such as session recording and cross-platform access, are particularly beneficial for users needing comprehensive remote support solutions. Meanwhile, Remote Desktop Service is recognized for its straightforward access and configuration, especially for users familiar with Microsoft Windows environments.
- Users note that AnyDesk's product direction and ongoing improvements are well-received, with many feeling confident in its future development. In contrast, Remote Desktop Service has received feedback indicating a need for enhancements to keep pace with user expectations and technological advancements.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Remote Desktop Service
No pricing availableFree Trial
AnyDesk
Free Trial is available
Remote Desktop Service
No trial information availableRatings
Meets Requirements
9.2
889
8.8
11
Ease of Use
9.3
900
8.5
11
Ease of Setup
9.3
190
Not enough data
Ease of Admin
9.0
139
Not enough data
Quality of Support
8.8
792
8.6
7
Has the product been a good partner in doing business?
8.7
126
Not enough data
Product Direction (% positive)
9.2
860
5.8
11
Features by Category
Administration
9.4
319
Not enough data
9.0
313
Not enough data
9.0
283
Not enough data
8.8
287
Not enough data
8.8
273
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
280
Not enough data
9.0
279
Not enough data
Performance
8.9
267
Not enough data
Administration
9.0
693
9.2
8
8.8
619
9.2
6
Feature Not Available
7.3
5
8.8
648
5.8
6
8.9
657
7.4
7
8.8
674
8.0
5
9.0
708
7.4
9
Platform
9.0
673
5.5
7
8.7
667
7.8
6
Feature Not Available
9.0
8
9.2
720
9.5
7
Security
Feature Not Available
6.9
6
Feature Not Available
8.6
7
Feature Not Available
8.6
7
Categories
Categories
Shared Categories
AnyDesk and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.5%
Telecommunications
3.0%
Other
53.7%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Remote Desktop Service has no discussions with answers
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