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Compare Amazon AppStream 2.0 and Remote Desktop Service 
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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon AppStream 2.0
Star Rating
(14)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon AppStream 2.0Remote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amazon AppStream 2.0 excels in "Applications Management" with a score of 9.0, allowing for seamless deployment and management of applications, while Remote Desktop Service, although strong, has a slightly lower score in this area.
- Reviewers mention that Remote Desktop Service shines in "Remote Device Control" with a high score of 9.5, providing users with robust control over remote devices, whereas Amazon AppStream 2.0 scores lower in this aspect, indicating a potential gap in functionality for users needing extensive remote control capabilities.
- G2 users highlight that Amazon AppStream 2.0 offers superior "Cross-Platform Access" with a score of 5.5, which is a significant drawback compared to Remote Desktop Service, which provides better cross-platform functionality, making it more versatile for users on different devices.
- Users on G2 report that Amazon AppStream 2.0 has a higher "Quality of Support" rating at 8.7, suggesting that users feel more supported when issues arise, while Remote Desktop Service has a slightly lower rating of 8.6, indicating a marginal difference in user satisfaction regarding support.
- Reviewers mention that Amazon AppStream 2.0's "Session Recording" feature, with a score of 5.8, is less effective compared to Remote Desktop Service, which offers better session management capabilities, making it a preferred choice for users needing detailed session tracking.
- Users say that both products have their strengths, but Amazon AppStream 2.0's "Product Direction" score of 10.0 indicates a strong positive outlook for future developments, while Remote Desktop Service's score of 5.8 suggests some uncertainty about its future enhancements, which could influence long-term user satisfaction.
Pricing
Entry-Level Pricing
Amazon AppStream 2.0
No pricing availableRemote Desktop Service
No pricing availableFree Trial
Amazon AppStream 2.0
No trial information availableRemote Desktop Service
No trial information availableRatings
Meets Requirements
8.3
12
8.8
11
Ease of Use
8.8
12
8.5
11
Ease of Setup
8.3
8
Not enough data
Ease of Admin
7.3
8
Not enough data
Quality of Support
8.7
10
8.6
7
Has the product been a good partner in doing business?
7.7
8
Not enough data
Product Direction (% positive)
10.0
10
5.8
11
Features by Category
Administration
8.7
5
9.2
8
8.0
5
9.2
6
6.7
5
7.3
5
Not enough data
5.8
6
8.0
5
7.4
7
Not enough data
8.0
5
Not enough data
7.4
9
Platform
Not enough data
5.5
7
Not enough data
7.8
6
8.3
5
9.0
8
Not enough data
9.5
7
Security
Not enough data
6.9
6
Not enough data
8.6
7
Not enough data
8.6
7
Categories
Categories
Shared Categories
Amazon AppStream 2.0 and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
Amazon AppStream 2.0 is categorized as Other Video
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
Amazon AppStream 2.0
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Higher Education
15.4%
Wireless
7.7%
Staffing and Recruiting
7.7%
Oil & Energy
7.7%
Other
46.2%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Alternatives
Discussions
Amazon AppStream 2.0 has no discussions with answers
Remote Desktop Service has no discussions with answers
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