RemoFirst Reviews & Product Details

What stands out most about RemoFirst is how simple and reliable it makes managing a global team. The platform is easy to navigate, onboarding employees across different countries feels seamless, and compliance is handled efficiently, which really reduces administrative stress. I also appreciate the responsive support team, especially Maddie! They’re quick to help and make the whole experience smoother. Review collected by and hosted on G2.com.

One downside is the lack of a local phone support option. While the support team is responsive via email and chat, having a direct phone line would make it easier to resolve urgent concerns more quickly and provide added reassurance when time-sensitive issues come up. Review collected by and hosted on G2.com.

What I like best about RemoFirst is how seamless and reliable the global employment experience is. As an employee, the onboarding process was smooth, and all the necessary documentation, payroll, and compliance requirements were handled efficiently. It gives me confidence knowing that everything from salary payments to local labor compliance is managed professionally and on time.

I also appreciate the transparency and responsiveness of the support team. Whenever there are questions related to payroll, benefits, or documentation, the team is quick to respond and provide clear guidance. The platform itself is user-friendly, making it easy to access important employment information in one place.

Overall, RemoFirst creates a great experience for remote employees by simplifying the complexities of global employment while ensuring that employees feel supported and valued regardless of their location. Review collected by and hosted on G2.com.

One area where RemoFirst could improve is the speed of communication in some cases. While the support team is generally helpful and professional, there are times when responses to certain requests or questions can take longer than expected.

Another improvement could be expanding the platform features and employee resources. Having more self-service options, clearer guides for benefits, and more detailed payroll breakdowns within the platform would help employees better understand their compensation and employment details without needing to contact support.

Overall, these are relatively minor improvements, and addressing them would make an already good remote employment experience even more efficient and user-friendly. Review collected by and hosted on G2.com.

What I like best about RemoFirst is how user-friendly and reliable the platform is. The dashboard is clean and easy to navigate, which makes managing multi-country payroll simple and stress-free. Implementation was smooth, and their customer support team is very responsive, friendly, and proactive. They consistently provide updates and improvements to the system, which shows they truly listen to their clients. The automation features also save us a lot of time and reduce manual errors. Review collected by and hosted on G2.com.

Overall, our experience has been very positive. If I had to mention one area for improvement, it would be adding even more advanced reporting and customization options for payroll summaries. While the current features work well, having deeper analytics or more flexible export formats would make the platform even stronger. That said, the team is always open to feedback and continuously improving the system. Review collected by and hosted on G2.com.

I like RemoFirst for its easy web portal where I can easily change my personal and payment details, and get my paycheck and tax documents. I also appreciate the on-time payment, which makes it easy for me to maintain my financial affairs monthly, typically from the first of the month. Additionally, I value the extended support they provide. The initial setup with RemoFirst was much easier than I expected. Review collected by and hosted on G2.com.

I'm not sure exactly where the problem is happening, but recently the issues with calculating and fulfilling TDS have been messy with RemoFirst. I think this might be due to their local agencies here. Specifically, we've requested several times that our local financial year runs from July 1 to June 30, and they should ask for any 'investment for rebate' documents after June ends. But they keep requesting this before May end. Review collected by and hosted on G2.com.

I appreciate the affordability of RemoFirst, as it allows me to hire employees with cheaper admin fees compared to a competitor, which means more cash flow in the business and the ability to offer better salaries and bonuses. I also like the supportive onboarding team and find the systemized app easy to use. This combination of human support and efficiency gives me the best of both worlds. The initial setup was easy, which added to the overall smooth experience. Review collected by and hosted on G2.com.

I would prefer to speak to an account manager and not have to take time to get in the portal to do things, but I recognize that's where the cost savings are. Review collected by and hosted on G2.com.

I like that RemoFirst allows me to work for my previous company from abroad, specifically from my Country of Origin, which helps me stay close to my family while continuing my work. It's easy to use with no cons I can think of. The initial setup was very easy on my side; I just had to review some documents and provide a few myself for them to review. I'm happy with the convenience it provides, and in some countries, there are incentives on salary taxes for workers moving there, which could be an additional reason to use RemoFirst. Review collected by and hosted on G2.com.

Since RemoFirst is the EOR, when it comes to signing and agreeing on contracts, it needs approvals and signing on multiple ends, which can take some time, but within reason in my case. Review collected by and hosted on G2.com.

I use RemoFirst to assist with company and employee-related concerns, and I like how convenient and user-friendly it is. It helps make processes feel smoother, less stressful, and easier to manage. I also appreciate that it provides support in a way that feels straightforward and reliable, which is very helpful in a day-to-day work environment. The initial setup was easy and straightforward, and RemoFirst helps make communication and coordination smoother, addressing issues faster and with less confusion. Overall, it's a useful platform that supports my workflow and makes managing tasks more manageable and convenient. Review collected by and hosted on G2.com.

One thing that could be improved about RemoFirst is that there are times when some processes or responses could be a bit faster or more streamlined. While the platform is generally helpful and easy to use, there is still some room to make certain steps feel smoother and more convenient. Review collected by and hosted on G2.com.

The web portal is a definite advantage, as it streamlines both the onboarding process and account management—features that my previous provider lacked. Having a dedicated hiring manager and customer success manager is another benefit. I also appreciate the prompt responses to emails. Review collected by and hosted on G2.com.

Before joining RemoFirst, I explored the platform from the perspective of a potential employee rather than an employer. I ran into some challenges during the initial contact process, as I was required to complete an online form and set up a meeting intended for prospective employers. It was only after I clarified in the meeting details that I was attending as an EOR employee, not as an employer, and that I was interested in learning more about the RemoFirst platform, that I was redirected appropriately via email. Review collected by and hosted on G2.com.

What I like best about remote-first models is the focus on trust and autonomy. Employees are typically given more freedom to manage their time, which can lead to higher job satisfaction and productivity. Plus, it can be more sustainable, especially for companies that operate across different time zones or have a global workforce. Review collected by and hosted on G2.com.

As of now I have not encounter any issue using the platform is easy of use. Review collected by and hosted on G2.com.

It is relatively easy to set up, and onboarding is great. The automated platform works well too and it does what it says it will. Review collected by and hosted on G2.com.

The team at RemoFirst is great, but they seem to work in silos and with a bit of a lack of communication between departments, which makes it a bit difficult to process things in a timely manner. Finance follow-ups after invoice sending were immediate, while resolutions to issues or misunderstandings were less fast. For instance, I received an invoice the first time and within less than 24 hours I had a finance person demanding payment of a 'late invoice' when the deadline was still days away. This has now gotten much better because the system is automated, but this was the first impression after onboarding. I am overall happy but would caution against these practices and reviewing isolation in the different departments when it comes to a single client as this can create a really unsatisfactory experience, specially because I am assuming [I might be wrong] a good bulk of your customers will be startups, or SMEs who will find it more cost effective to hire your services than setting up an office for just one or two employees in a different country. These small companies are often constrained in terms of their human and time resources which means, backlog or dealing with the same issue over a period of time is not only simply frustrating but can lead to losses. Review collected by and hosted on G2.com.