RemoFirst Reviews & Product Details

What I like best about RemoFirst is how user-friendly and reliable the platform is. The dashboard is clean and easy to navigate, which makes managing multi-country payroll simple and stress-free. Implementation was smooth, and their customer support team is very responsive, friendly, and proactive. They consistently provide updates and improvements to the system, which shows they truly listen to their clients. The automation features also save us a lot of time and reduce manual errors. Review collected by and hosted on G2.com.

Overall, our experience has been very positive. If I had to mention one area for improvement, it would be adding even more advanced reporting and customization options for payroll summaries. While the current features work well, having deeper analytics or more flexible export formats would make the platform even stronger. That said, the team is always open to feedback and continuously improving the system. Review collected by and hosted on G2.com.

The web portal is a definite advantage, as it streamlines both the onboarding process and account management—features that my previous provider lacked. Having a dedicated hiring manager and customer success manager is another benefit. I also appreciate the prompt responses to emails. Review collected by and hosted on G2.com.

Before joining RemoFirst, I explored the platform from the perspective of a potential employee rather than an employer. I ran into some challenges during the initial contact process, as I was required to complete an online form and set up a meeting intended for prospective employers. It was only after I clarified in the meeting details that I was attending as an EOR employee, not as an employer, and that I was interested in learning more about the RemoFirst platform, that I was redirected appropriately via email. Review collected by and hosted on G2.com.

What I like best about remote-first models is the focus on trust and autonomy. Employees are typically given more freedom to manage their time, which can lead to higher job satisfaction and productivity. Plus, it can be more sustainable, especially for companies that operate across different time zones or have a global workforce. Review collected by and hosted on G2.com.

As of now I have not encounter any issue using the platform is easy of use. Review collected by and hosted on G2.com.

It is relatively easy to set up, and onboarding is great. The automated platform works well too and it does what it says it will. Review collected by and hosted on G2.com.

The team at RemoFirst is great, but they seem to work in silos and with a bit of a lack of communication between departments, which makes it a bit difficult to process things in a timely manner. Finance follow-ups after invoice sending were immediate, while resolutions to issues or misunderstandings were less fast. For instance, I received an invoice the first time and within less than 24 hours I had a finance person demanding payment of a 'late invoice' when the deadline was still days away. This has now gotten much better because the system is automated, but this was the first impression after onboarding. I am overall happy but would caution against these practices and reviewing isolation in the different departments when it comes to a single client as this can create a really unsatisfactory experience, specially because I am assuming [I might be wrong] a good bulk of your customers will be startups, or SMEs who will find it more cost effective to hire your services than setting up an office for just one or two employees in a different country. These small companies are often constrained in terms of their human and time resources which means, backlog or dealing with the same issue over a period of time is not only simply frustrating but can lead to losses. Review collected by and hosted on G2.com.

Design: The design is very simple. Its all plain white which gives a very clean look. There are few main tabs and its easy to find the informations you need like profile, time-off, expenses, payslips, documents uploaded and contract agreements.

Process: Its easy to file leaves and get approved and you can see the status as well in the portal. You will be notified via email that your leave request has been approved.

Security: There is an option to enroll your account to MFA(Multi-factor Authentication) which adds additional level of security aside from your personalized password.

Support: Whenever I have questions, I contact the support team to raise my concerns. They do reply within the day or sometimes, faster. My concerns were addressed properly, and additional informations were given to me to help me understand the resolution they made. With all the concerns I raised, I would say, their CS is doing great a job! Review collected by and hosted on G2.com.

I just find it confusing that the leave is accumulating until the end of the year which means, there were decimals in the platform as days go by. It will be easier and if there where few columns showing only the Carryover, Annual entitlement, Used and Left balance. The Accrued and Ad hoc adjustment seems confusing. I recently asked an adjustment on my leaves because I'm seeing incorrect numbers and the ad-hoc adjustment is still zero is it is not used at all. Overall, the platform is user-friendly. Thank you! Review collected by and hosted on G2.com.

It was simple to set up out RemoFirst account. I was assigned someone to guide me through the process and I could call them with any questions. The coordination with our finance department was easy to set up and has worked well. The website is easy and intuitive to use and I can make multiple changes in very few steps. The cost is reasonable as well. Finally, when I do have an issue, the customer service has been helpful and friendly. Review collected by and hosted on G2.com.

I haven't experienced any downside yet, so there's nothing to add here. Review collected by and hosted on G2.com.

RemoFirst has really helped me have a clear contract between me and my company. From the onboarding phase, when I was a contractor, up to now as an employee, the whole process has been smooth, and their responses have been fast.

There's also feature to ask for reimbursement. Review collected by and hosted on G2.com.

Actually there's none for now, all are great. Review collected by and hosted on G2.com.

What I like most about RemoFirst is how smooth and stress-free the whole process is. The platform is easy to navigate, the onboarding is simple, and the support team is always responsive and helpful. They handle everything quickly and professionally, which saves me a lot of time and gives me peace of mind. Overall, RemoFirst makes remote employment much easier and more organized. Review collected by and hosted on G2.com.

Overall my experience has been great. The only thing I dislike is that some processes take a bit longer due to country-specific regulations, but the team is always supportive and responsive. Review collected by and hosted on G2.com.

I work remotely and have been using RemoFirst in my present organization. I am a very frequent user. The application is easy to understand and a number of useful features. They have a help center for FAQ which is very helpful.

The onboarding process was smooth and easy. I was able to upload/ view all my required documents. The customer support is helpful. They do reply promptly, they also have been providing regular support for queries. Salary is processed correctly with no mistakes neither has there been any delay. Salary is always on time. Review collected by and hosted on G2.com.

The Customer Support is only available via email. There should be phone support as well. Also customer support does not work on weekends. At least a half day on weekends should be happening.

Expense reimbursements aside from the salary have a strict cutoff for the 3rd of every month. This becomes a tad difficult especially when the expense is a large amount. Ex an expense approved even on 7th of any month is not added to the payroll of that month but rather the next month. The Payroll cutoff should be later than the 3rd of the month. Review collected by and hosted on G2.com.

I appreciate that RemoFirst handles all the bureaucratic mediation with my client, being an excellent tool that centralizes contracts, payment information, agreements, and time off. RemoFirst's support makes a huge difference with super fast and effective problem resolution. I especially like the contract signing and account setup part; these features give me a great sense of security because they work exceptionally well and are easy to use. The contract signing experience is much better than on other platforms, with an integration that operates perfectly. The onboarding system was extremely simple and efficient, making the initial setup uncomplicated. Review collected by and hosted on G2.com.

The FAQ has little information about the contractor modality and I had difficulties identifying how to update my banking information. To change the receiving account country, I had to contact support, which I believe could be resolved through the interface that we, contractors, have access to. If we had access to the same interface elements that EOR employees have, it would be easier to operate without requesting support. Review collected by and hosted on G2.com.