RefNow is an excellent platform that significantly simplifies the reference checking process. It provides a fast and efficient way to request and collect references, removing the need for manual follow-ups and lengthy email chains. The interface is intuitive and easy to use, making it accessible for both HR teams and hiring managers. Its automation capabilities help speed up hiring timelines while maintaining accuracy and compliance, and it offers a secure and structured approach to managing reference data. Overall, RefNow integrates well into recruitment workflows, reduces administrative burden, and adds real value to both the hiring process and the overall candidate experience. Review collected by and hosted on G2.com.

At the moment there are no issues we have encountered using RefNow Review collected by and hosted on G2.com.

We have found RefNow to be an extremely useful tool for managing the candidate reference process. The platform is straightforward, intuitive and very easy to use, which makes requesting and managing references much more efficient.

One of the biggest benefits for us has been the amount of time it saves. Chasing referees for responses can often be a time-consuming part of the recruitment process, particularly when managing multiple candidates at the same time. RefNow significantly reduces the need for manual follow-ups and makes it much easier to keep track of outstanding references and responses. Review collected by and hosted on G2.com.

No downsides of using RefNow, works exactly as we want it to Review collected by and hosted on G2.com.

We've found RefNow to be an excellent platform that has streamlined our recruitment and onboarding processes. The referencing system is efficient, easy to use, and provides quick turnaround times, helping us make informed hiring decisions with confidence.

One of the key benefits has been the ability to verify employment histories accurately and identify discrepancies in candidate information. On several occasions, the platform has helped uncover fraudulent or misleading employment claims from prospective employees, which has been invaluable in protecting our organisation and maintaining high recruitment standards.

More recently, being able to complete DBS checks through the same platform has made the process even more efficient, reducing administration and allowing us to manage key pre-employment checks in one place.

A special mention goes to Jordan, our account manager, who is always friendly, approachable, and incredibly helpful. His support and responsiveness have made a real difference and ensured we get the most out of the platform.

Overall, RefNow has become an essential part of our recruitment process, and we would highly recommend it to any organisation looking for a reliable, professional, and comprehensive referencing and DBS solution. Review collected by and hosted on G2.com.

There is very little to dislike about RefNow. The only drawback is the cost, which can be a consideration for organisations with high recruitment volumes. However, the time savings, efficiency, and risk reduction it provides generally outweigh the investment. Review collected by and hosted on G2.com.

What I like best about RefNow is that it is simple, straightforward and easy to use. The process is clear, efficient and makes completing references quick and convenient. Review collected by and hosted on G2.com.

There is very little to dislike about RefNow. The process is straightforward and easy to follow, although having a few more customisation options would make the experience even better. Review collected by and hosted on G2.com.

RefNow makes it easy to get candidates references and isn't time consuming for the references to complete. I am able to collect data on new hires based on the questionnaires built out and understand the candidates' work background more. Review collected by and hosted on G2.com.

There isn't any downsides to using RefNow. Review collected by and hosted on G2.com.

I really like how intuitive and easy Ref is to use. The overall experience feels smooth, and it doesn’t take much effort to understand how things work. It’s clear that a lot of thought has gone into making it user-friendly. I also appreciate how fast and responsive it is, which makes using it feel efficient rather than frustrating. The design is clean and modern, and it helps keep everything focused without feeling cluttered. Overall, it feels like a product that’s already delivering solid value. Review collected by and hosted on G2.com.

That said, there are still a few areas where Ref could get even better. Some features could be more clearly explained or easier to discover, especially for new users. There’s also room to improve consistency in certain parts of the experience, where things don’t always behave exactly as expected. Adding more customization or flexibility could make it feel more tailored to different users’ needs. Finally, refining some small details in the interface and performance would help take it from good to great. Review collected by and hosted on G2.com.

Its quick and simple to complete. I have a sight problem but this has good contrast so fairly easy to read. Review collected by and hosted on G2.com.

It doesn't give you a true reflection on the persons interaction with work environment Review collected by and hosted on G2.com.

The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implementation was smooth and the platform has continued to improve over the time we've been using it.

But what elevates RefNow from "good product" to "exceptional experience" is the team behind it. Jordan has been incredibly helpful and collaborative - genuinely invested in the problems we're trying to solve rather than just selling features. He's shared learnings and worked with us to maximize value from the platform. It's the kind of partnership where you feel like you're working with the team, not just using their software.

Combined with strong value for money, it's exactly what we were looking for. Review collected by and hosted on G2.com.

Nothing significant.

We haven't hit any meaningful pain points. That might be because our use case aligns well with what RefNow does best, but the product works as expected and the team has been responsive on the occasions we've had questions. If I'm being thorough, there are always small features you could imagine adding to any platform, but nothing we're actually missing in practice. Review collected by and hosted on G2.com.

Easy to answer questions. Also in good way to verify a former employee. Review collected by and hosted on G2.com.

No complaints. I would recommend companies to use this process. Review collected by and hosted on G2.com.

I feel like RefNow' interface is very user friendly. I like how it integrates with our ATS seamlessly to send reference checks with a click of a button Review collected by and hosted on G2.com.

On the above, there's a bit of a delay between when it's triggered vs when it's sent. There should be more consistency. Review collected by and hosted on G2.com.