ReConvert Reviews & Product Details

Reconvert is the perfect timing funnel, after checkout page, it offers multiple deals that are irresistible to a customer who already paid and has their credit card out in their hand. Review collected by and hosted on G2.com.

We sometimes forget to do a price check to make sure the discount being offered thro Reconvert doesn't make us lose money. Review collected by and hosted on G2.com.

It's very easy and intuitive to set up your initial offers, emails, and experiences. If for any reason you stumble, the support team is super responsive to get you through any hurdles. Review collected by and hosted on G2.com.

It would be great to more natively integrate with the Shopify cart - but this is more on Shopify - in allowing the access. It would be great if there was a greater ability to handle multi-currency offers. Review collected by and hosted on G2.com.

ReConvert is a great way to recommend compatible products with a product a customer has purchased on your website. It also works as a great birthday collection software. Mark Singer was very helpful in setting me up and gave great customer service. Review collected by and hosted on G2.com.

Nothing so far. All seems to be working well. Review collected by and hosted on G2.com.

The chances of selling to existing customers are 50-60%, much higher than selling to new ones (5-10%). ReConvert helped me to upsell my low-priced, complimentary products to my customers by integrating them into the post-purchase page where the customer can share their reviews as well as buy an additional product. It has increased my AOV by 12% and it has positively impacted my bottom line significantly. Review collected by and hosted on G2.com.

Honestly, I don't have a single dislike about this software because it is easy to integrate, provides enough options to upsell & get genuine surveys and ensures an effective product journey from my store to the customer. If I get across any dislikes, i will share them in my next review. Review collected by and hosted on G2.com.

It is incredibly affordable (free most of the time since we sell seasonal products) and adds a ton of value. I use the post survey feature to get a better idea about our customers. I also use the option to sell another product for a discount code since if they buy 2+ items I save on shipping and packaging if they were to order a day+ after from an email telling them about a complimentary product. Review collected by and hosted on G2.com.

It integrates super well with Shopify. The customer service is great. I guess the only thing that I dislike is that other stores aren't using it enough since I would love it as a customer. Review collected by and hosted on G2.com.

ReConvert allows you to target those customers who have already committed to your brand/store by purchasing something. Here are some of my favorite ways to use ReConvert:

- Target customers who just purchased by sending them a "Thank You Email" with links to other products they might be interested in adding to their order

- Target customers who purchased by setting up a "Thank You Page" after they have submitted their order. On this page you can put products that compliment their recent purchase and if they order within a certain time, they get a discount on that product.

- You can add reviews to your "Thank You Page" which makes it very easy to convert customers via Social Proof.

- You can add videos, photos, and even surveys! Review collected by and hosted on G2.com.

I highly recommend ReConvert, but I still have some suggestions for how they can improve their app:

- It would be great if ReConvert integrated with more apps. I would love to be able to use both ReConvert in combination with other email marketing apps!

- There are some issues that are easy to run into with ReConvert, for example, the Live Chat can be tricky to set up and if you don't set it up right, your customer is going to be shown a template which will turn them away.

- The app is great, looks great, and is really helpful in maneuvering the mine field of reconverting. However, I think some more education on the topic would be helpful. We did not see a lot of reconverting in the beginning, but that was because the product we had chosen for the after sale email was not reconvert friendly. You have to choose a product that 1) is complementing of the original purchase and 2) is necessary for the product they purchased (like socks upsold after buying shoes) Review collected by and hosted on G2.com.