RealVNC Features
Administration (12)
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Usage Information
Offers visibility into employee device activity
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Integrations
Allows for integration of support, chat, diagnostic or other IT management tools
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Diagnostics
Provides administrators with performance information to
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Session Recording
Provides the ability to record remote access and support sessions
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Unattended Access
Allows administrators access to devices, regardless of end-user's presence
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File Sharing
Allows remote users to share files with other remote users
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Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities.
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File Sharing
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
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Session Recording
Provides the ability to record remote access and support sessions.
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Unattended Remote Access
Provides remote access to computers at any time, without an end-user present.
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Multi - Session Handling
Provides multiple technician support simultaneously.
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Multi-Monitor Support
Allows users to switch between multiple end users’ monitors with a single click.
Platform (3)
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Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
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Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
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Remote Device Control
Allows administators to take control of a connected endpoint device
Maintenance (2)
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Remote Reboot
Remotely wake, restart, and install applications on sleeping devices.
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Remote Printing
Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (1)
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Text Chat
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
Security (2)
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Data Encryption
Implements encryption standards to secure data both in transit and at rest.
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Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR.
Device Support (3)
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Mobile Device Access
Allows mobile device access to provide support or connect to your computer from anywhere.
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Multi-Platform Support
Provides support across iOS, Mac, Android, PC and other devices.
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Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Performance (1)
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Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.





